How to use Smart Switch to transfer from my iOS device to new Galaxy device?

Last Update Date : Apr 12. 2018

Smart Switch

Whether your old phone is an Android, iOS, BlackBerry or Windows Mobile device, upgrading to a Galaxy smartphone or tablet is done in one seamless move with Smart Switch. From your contacts to messages, your photos and videos to your music, your calendar events to your apps. Even the device settings. They're all there on your new Galaxy phone for you to pick up right where you left off.

How to use Smart Switch to transfer from my iOS device to new Galaxy device?

Note: The provided information refers to the devices sold in Canada. Screens and settings available may vary depending on your Canadian wireless service provider and your software version.

What do I need before using Smart Switch Mobile?

• Restore via iCloud: (1) Apple iCloud ID and password (if you have not backed up your data recently, it is recommended to back it up on your iOS device) and (2) Smart Switch Mobile installed on the receiving Galaxy device.

 

• USB OGT Cable: (1) Lightning USB cable and USB OGT connector and (2) Smart Switch Mobile installed on the receiving Galaxy device.

Method #1 - Restore via iCloud

1 Open the Samsung Smart Switch app on your new Galaxy device.
2 Touch WIRELESS.
How to use Smart Switch to transfer from my iOS device to new Galaxy device?
3 Touch RECEIVE.
How to use Smart Switch to transfer from my iOS device to new Galaxy device?
4 Touch iOS.
How to use Smart Switch to transfer from my iOS device to new Galaxy device?
5 Enter your Apple ID and password. Then touch SIGN IN to connect to your iCloud account.
How to use Smart Switch to transfer from my iOS device to new Galaxy device?
6 Select the content you want to transfer. Unselect any content you don’t want to import from your iCloud account. Then touch IMPORT.
How to use Smart Switch to transfer from my iOS device to new Galaxy device?
7 Touch CONTINUE to import additional content from your iCloud account.
How to use Smart Switch to transfer from my iOS device to new Galaxy device?
8 Select the content you want to transfer. Unselect any content you don’t want to import from your iCloud account. Then touch IMPORT.
How to use Smart Switch to transfer from my iOS device to new Galaxy device?
9 Additional options will be available once your data will be imported. Touch DOWNLOAD under Download and install apps to download Android version of the iOS apps installed on your old iOS device (in most of the case, paid apps are excluded from this compatibility list and some iOS apps have no equivalent on Android). Touch DOWNLOAD under Download MOV player to download a video player that will be able to read any video taken on your old iOS device. Touch GO TO WEBSITE to turn off iMessage and avoid disruptions to your text messaging services.
How to use Smart Switch to transfer from my iOS device to new Galaxy device?

Method #2 - Restore via an iOS device using a Lightning USB cable

1 Make sure both devices are turned on. Connect a USB connector to your new Galaxy device.
2 Connect your old iOS device to your new Galaxy device using the Lighting USB cable that you would use to charge your old iOS device.
How to use Smart Switch to transfer from my iOS device to new Galaxy device?
3 Connecting an old iOS device to your new Galaxy device should open automatically Samsung Smart Switch on your new Galaxy device. Touch RECEIVE.
How to use Smart Switch to transfer from my iOS device to new Galaxy device?

Note: Open the Samsung Smart Switch app on your new Galaxy device if the app is not launched automatically. Then touch USB CABLE.

4 Touch ALLOW on your old iOS device to proceed to next step.
How to use Smart Switch to transfer from my iOS device to new Galaxy device?
5 Be patient while your new Galaxy device is scanning your old iOS device and determining which content should be imported.
How to use Smart Switch to transfer from my iOS device to new Galaxy device?
6 Select the content you want to transfer. Unselect any content you don’t want to import from your old device. Then touch TRANSFER.
How to use Smart Switch to transfer from my iOS device to new Galaxy device?
7 Once the transfer is complete, touch CLOSE APP to end the process or MORE FEATURES to access additional options.
How to use Smart Switch to transfer from my iOS device to new Galaxy device?

Supported iOS devices

• Wired transfer from your iOS device to your Galaxy: iOS 5.0 or above, iOS device cable (lightning or 30 pin) and a USB connector


• Import from iCloud: iOS 4.2.1 or higher and Apple ID


• PC/Mac transfer using iTunes: Smart Switch PC/Mac software

Content type transferred from an iOS device

• Restore from iCloud: contacts, schedule, messages, memos, photos, videos (DRM free content only), voice memos, alarms, call history, bookmarks, Wi-Fi, documents, and a list of recommended apps.


• Transfer iOS data using a USB OTG cable: contacts, schedule, messages, memos, photos, videos (DRM free content only), music (DRM free content only), voice memos, alarms, call history, bookmarks, Wi-Fi, documents, and a list of recommended apps.

Note: "DRM music" refers to music purchased through iTunes prior to 2009. As of 2009 iTunes removed DRM from music content.

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Live Chat

We’re available 24 hours a day, 7 days a week through Live Chat

Email

Please send us an email for general questions or technical support and we will reply within 24 hours.

Track Your Service

Find out how to track your service online.

SmartThings Support

Help with Hubs, Kits, Sensors and Outlets

How-to-Videos

Watch and learn how to get the most out of your Samsung products!

Samsung Members Community

Join the Samsung Members community! Peer to peer support for mobile phones.

Online Service Request

Find out how to submit an Online Service Request.

Call

1-800-726-78641-800-SAMSUNG

Mon - Sun : 8:30 AM -12 AM (EST)
7 days a week, 365 days a year

Online Shop1-855-254-4747

info.seca@samsung.com
8:30am – 12:00am midnight (EST)
7 days a week, 365 days a year.

* For any printer related enquiries please visit the HP website .

Face-to-face support

Samsung Support Centers

Find out more about how you can get face-to-face help.

Smart Service

Find out more about Smart Service.

Contact Us