Galaxy Book (10.6")
Common Topics
Galaxy Book (10.6")
SM-W620Solutions & Tips
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Others
Quick guide: How to use the Navigation bar on your Galaxy device
How to use the Navigation bar on your Galaxy device
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Others
Register your Galaxy device to claim an offer on your Samsung Account
Register your Galaxy device to claim a promotional offer on your Samsung Account. Make sure your Galaxy device is connected to your Samsung account before looking for an offer.
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Multimedia
Display your Galaxy tablet on a TV with Smart View
Discover how to effortlessly display your Galaxy tablet's screen on a TV using the Smart View feature. Learn to wirelessly mirror photos, videos, and more on compatible devices, including Samsung Smart TVs. This guide covers simple steps for connecting via Wi-Fi, managing settings, and using alternatives like SmartThings, DeX cable, or HDMI for screen mirroring.
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Hardware
Third-party products causing paint to peel off Galaxy devices
Use this guide to discover how third-party products can cause cosmetic damage to your Samsung Galaxy device.
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Settings
Use Maintenance mode on your Galaxy phone or tablet
Learn how to activate and utilize the Maintenance mode on your Galaxy phone or tablet running One UI 5 or higher. Safeguard your personal data during repairs with step-by-step instructions for backup and restoration, ensuring your privacy and peace of mind.
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Backup & Restore
Backup your Galaxy device with a broken or damaged screen using Maintenance mode
Learn how to backup your Samsung Galaxy device using Maintenance Mode, even with a broken or damaged screen. This guide provides step-by-step instructions for connecting your device to an external display and securing your data safely. Perfect for Galaxy users needing data protection before repairs.
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Lock
What can you do if you forgot the PIN, pattern or password of your Galaxy device
Regain access to your Samsung Galaxy with step-by-step solutions for forgotten credentials, including Smart Lock benefits, Google Find My Device resets, and Service Centre support, ensuring your data’s safety.
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Backup & Restore
How to set up and manage your Samsung account
A Samsung account lets you use exclusive apps. Luckily, setting up an account is simple.
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Others
Customize the Home screens on your Galaxy tablet
Your Galaxy tablet comes with all kinds of tricks and tips for keeping its Home screen nice and tidy. Keep reading to learn how to customize your Home screen with widgets, shortcuts, folders, and more.
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Others
Protect your Galaxy device with the new Auto Blocker feature
A guide to discover effective strategies to safeguard your Samsung device with Auto Blocker. Learn how to prevent installing unauthorised apps, secure your device against malicious activity and enhance privacy and security.
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Hardware
Solid foreign object and water resistance rating (IP ratings) guide
Discover the features and meanings behind Ingress Protection (IP) ratings, which indicate a product's resistance to dust and water, helping you make informed decisions.
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Others
Use the Second screen feature to extend your Windows computer to your Galaxy tablet
You are no longer limited to TV and monitors when it comes to extending your computer. Galaxy tablets can now mirror your Windows 10 computer! You can even control the computer from the tablet. Just turn on the Second screen feature on your tablet, and you will be good to go.
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Power
Causes and solutions for when your Samsung Galaxy device gets warm
If you are unsure as to why your Samsung Galaxy device is giving off heat, we may be able to help identify a cause and a solution.
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Samsung Apps
Use the Samsung Find app to locate a lost device
Learn how to use the Samsung Find app to locate lost devices and track Samsung SmartTags.
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Lock
Unlock your Galaxy tablet with your face or fingerprints
For security on your tablet, you can use the different biometric options, such as face recognition, fingerprints, or irises. They're better secured so only you can unlock your tablet.
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Others
On-screen keyboard settings on your Galaxy tablet
Your Galaxy tablet has an on-screen keyboard, which is basically a digital, touchscreen keyboard. Not only does it let you type, it also has customizable features designed to streamline your experience.
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Others
How to use SmartThings Find to locate your Galaxy device or erase data remotely
Cannot find your Samsung device? The SmartThings Find feature on your Galaxy device lets you locate and wipe lost or stolen devices.
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Backup & Restore
Unlink your Samsung account from other services
You can unlink your Samsung account from other services right from your phone or tablet. This includes services like Microsoft or apps like Spotify.
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Battery
Make sure your Galaxy device charger is authentic
Discover how to identify an authentic Samsung charger for your Galaxy device with our guide. Learn the key features of genuine chargers, including the Samsung logo, travel adapter markings, serial numbers, and model codes. Ensure your device's safety and maintain your warranty by choosing authentic Samsung charging accessories. Available for our valued Canadian customers, purchase directly from Samsung.com for guaranteed quality and innovation in your charging experience.
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Others
Keep your Galaxy tablet optimized with Device care
Keep your Galaxy tablet running in tip-top shade by using the different features in Device care. Youll be able to extend the tablets battery, clear out its memory, and more.
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Others
How to set Generative wallpaper on Galaxy devices
Learn how to use generative wallpaper on the Galaxy S24.
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Multimedia
How to use Quick Share to share a file between phones
Learn how to use the Quick Share feature on your Galaxy S24.
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Others
Google Device Protection on your Galaxy device
Do not worry if you ever misplace your Galaxy phone or tablet. Google Device Protection blocks your device from unauthorized factory data resets, so you will not lose your data or information if someone else gets their hands on your device.
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Others
Power on your Galaxy device in Safe mode
We will walk you through how to start your Samsung Galaxy phone or tablet in Safe mode. This mode prevents third-party apps from running on your device.
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Samsung Apps
Galaxy One UI 6 brings simplified names to Samsung apps
Discover the streamlined experience of Samsung Galaxy One UI 6.0, where app names are simplified for enhanced usability. Explore Samsung's latest user interface updates, making your Android device even more user-friendly.
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Others
Navigate your Galaxy phone and Galaxy tablet using Multi control
Multi control lets you connect your Galaxy tablet to your Galaxy phone for convenient multitasking capabilities!
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Others
How to clean your Samsung Galaxy device
Considering how dirt and germs accumulate on the devices we use every day, it is wise to learn how to clean your Samsung Galaxy device.
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Samsung Apps
Use the Samsung Find app to share your location with your friends, child, family, and other contacts
Learn how to use the Samsung Find app to share your location with friends, family, and other contacts.
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Samsung Apps
Features of the Samsung Find app
Discover the various features of the Samsung Find app.
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Backup & Restore
Perform a factory data reset on your Galaxy tablet
A factory data reset will restore your Galaxy tablet to its default settings and delete all of your personal information. Make sure to always back up your data before performing a reset so you do not lose any important files.
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Others
How to personalize your Galaxy device with photos and videos as wallpapers
Learn how to personalize your Galaxy phone or tablet by setting your favorite photos and videos as Home and Lock screen wallpapers. Follow our step-by-step guide for a dynamic and customized look on your Galaxy device.
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Others
How to register a Samsung product with your Samsung account
Learn how to effortlessly register your Samsung products using your Samsung account. This comprehensive guide covers everything from finding your device's model and IMEI numbers to manual and app-based registration methods. Follow our step-by-step instructions for easy registration, available for Samsung devices in Canada. Discover troubleshooting tips and make the most of your Samsung ecosystem.
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Backup & Restore
Access your device backups in Samsung Cloud
You can access your device backups using either phone, tablet, or a computer and view your data or delete anything you may not need after signed in to the Samsung Cloud. You may encounter 2-step verification when signing into Samsung Cloud on a web browser.
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Network & WiFi
Network carriers that support 5G for Samsung Galaxy devices
With the power of 5G, enjoy lightning-fast speeds, reduced latency, and seamless connectivity. Discover if your area is covered by a 5G network.
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Others
Quick guide: Optimize your Galaxy phone or tablet to improve its performance
Galaxy Device - Battery & Device Care
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Multimedia
Take a screenshot on your Galaxy tablet
When you need to capture a particular screen on your Galaxy tablet, just take a screenshot. There are two simple and fast ways to take screenshots, so you can easily keep track of everything, such as important emails.
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Others
WE CARE, we are here for you
If you need service support for your Samsung products, we will arrange a convenient and safe pick-up service solution at your home. Contact us at 1-800-SAMSUNG, LIVE CHAT or text WECARE (932272) and we will assist in diagnosing your device through Samsung Remote Service. We will also arrange service pick-up and delivery if repair is required and will clean your product prior to delivery.
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Others
How to stop your Galaxy phone or tablet from constant reboots
Explore essential tips to resolve repeated reboots on your Galaxy phone or tablet. This article guides you through software updates, Safe mode, and factory reset options to troubleshoot and enhance the performance of your Samsung device. Whether you're facing software glitches or hardware issues, find the solutions you need to keep your Galaxy running smoothly.
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Backup & Restore
How to delete all of your personal information from your Galaxy device
Ensure your privacy by learning how to remove all personal data from your Galaxy device. Follow our step-by-step guide to securely erase contacts, photos, apps, and more, preparing your device for sale, trade-in, or safe disposal.
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Others
How to improve the performance of your Galaxy device
Galaxy smartphones may slow down, freeze or crash for various reasons. The likely culprits are full storage space and outdated software. Here are some tips to try to get your Galaxy smartphone back up to working order.
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Others
Use two hands with your Samsung Galaxy devices for maximum productivity
Using two hands to navigate your Galaxy devices will increase your productivity throughout the day.
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Others
Safety precautions when using a Galaxy device
FAQ for Mobile Devices. Find more about Safety precautions when using a Galaxy device with Samsung Support.
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Others
How to use a second screen on your Tablet
FAQ for Mobile & Devices. Find more about How to use a second screen on your Tablet with Samsung Support.
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Multimedia
Safeguard Kids from Inappropriate Online Content
FAQ for Samsung mobile device. Find more about 'Safeguard Kids from Inappropriate Online Content' with Samsung Support.
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Multimedia
Use Daily Board on your Galaxy tablet
Do you ever wish your Galaxy tablet had the Always on Display feature? Well, it has something similar but more interactive. It's called the Daily Board - it appears when you plug in your charger and shows a screensaver, the time, and more.
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Others
Manage users on your Galaxy tablet
Sharing a tablet is fun until someone accidentally does something you don't want, like stumbling across your private information. Set up user profiles on your Galaxy tablet to avoid overlap. You can even create a restricted user profile where others can't access certain apps or features.
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Others
Use the navigation bar on your Galaxy tablet
What's the point of having a tablet if you can't easily navigate it? Galaxy tablets have two navigation options you can use based on your preferences: the navigation bar and full screen gestures.
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Others
Multitask on your Galaxy tablet
There are times you wish you had two tablets - that way, you could send an email on one but read an article on another. With split screen view, you can do that with just one tablet. This feature lets you open two apps on your tablet and use them simultaneously, so you can multitask more easily and faster than ever.
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Power
Power saving modes on your Galaxy tablet
To help your Galaxy tablet last longer, you can use the power saving modes that are built right in. You can even monitor your battery usage to help figure out what is using up all your battery power.
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Others
Accessibility options available on your Galaxy tablet
Even if you have some kind of impairment, you can still use your Galaxy tablet because it has all kinds of Accessibility features, including Voice Assistant for Vision impairments, subtitles for Hearing impairments, and Interaction control for enhanced dexterity and usage.
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Samsung Apps
Compatible devices for the SmartThings app or hubs
If you’re wondering which of your smart devices are compatible with SmartThings, you can use the app to check for them. Then, you can add devices to the app.
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Others
My Galaxy device is shattered and there is a crack on my screen
FAQ for Samsung Mobile. Find more about what to do if your device is shattered or there is a crack on your screen with Samsung Support.
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Samsung Apps
Samsung Kids on your Galaxy device
The Samsung Kids feature is integrated into many Galaxy phone and tablet models and provides a fun, educational environment for your child.
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Others
Use and manage the Air command menu on select Galaxy devices using S Pen
The Air command menu lets you get even more out of your S Pen. It has shortcuts to apps like Smart select, Screen write, Live messages, and more.
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Backup & Restore
Sync data across your Samsung devices using Samsung Cloud
Syncing data across devices is easy with the sync feature of Samsung Cloud. You can even use Wi-Fi or Mobile data to do so.
Manuals & Downloads
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