Galaxy Book5 Pro (16", Core Ultra 7, 32GB), a Copilot+ PC
Common Topics
Galaxy Book5 Pro (16", Core Ultra 7, 32GB), a Copilot+ PC
NP960XHAA-EXPSolutions & Tips
-
Driver
How can I uninstall the driver?
FAQ for Samsung PC. Find more about 'How can I uninstall the driver?' with Samsung Support.
-
OT_Others
What do the LEDs mean on my Samsung notebook?
error
-
Guide/Others
End of support for Windows 10
FAQ for Samsung PC. Find more about end of support for Windows 10 with Samsung Support.
-
Software
Windows 8: Viewing the PC screen on a TV or external monitor using Wi-Di and HDMI
FAQ for Samsung PC. Find more about 'Windows 8: Viewing the PC screen on a TV or external monitor using Wi-Di and HDMI' with Samsung Support.
-
Operating System
How do I enter Safe Mode for Windows 8/8.1?
error
-
Guide/Others
How To Calibrate Your Battery?
error
-
Guide/Others
How to turn on Battery saver on Galaxy Book
Find out more about How to turn on Battery saver with Samsung Support
-
Guide/Others
How to install and update software using the Samsung Update Samsung Apps menu
error
-
Operating System
Windows 8: Windows 8 Authentication
error
-
System Error/Blue Screen
Windows 8: Fixing Windows 8 Boot Issues
error
-
Operating System
[Windows 8] How to change languages in Windows 8
error
-
Hardware
Notice to Samsung Printer Customers
error
-
Guide/Others
Tips for using Studio Plus on Samsung PC (Hong-Kong version)
error
-
Guide/Others
[Windows 10 ver. 1803] Tips about new Windows Defender features on Samsung PC (Hong-Kong version)
error
-
Operating System
[Windows 10 ver. 1803] Tips about improved features in My People on Samsung PC (Hong-Kong version)
error
-
Guide/Others
How to Change the Login Password for Windows Account on PC (Hong-Kong version)?
error
-
Guide/Others
[Windows 10] How to Change Display Resolution on PC (Hong-Kong version)?
error
-
Guide/Others
Windows 10: Microsoft Edge/Internet Explorer
error
-
Guide/Others
Why is the Virtual Keyboard Missing in Tablet Mode on my PC (Hong-Kong version)?
error
-
Guide/Others
Tips for using Voice Note on Samsung PC (Hong-Kong version)
error
-
Operating System
Free Upgrade to Windows 8.1
error
-
Software
[Windows 8] Using the SW Update Application
error
-
Windows Tile App
How do I use the S Camera app on my Windows 8 Samsung notebook?
error
-
Internet
How do I connect my Windows 8 Samsung notebook to a wireless network?
error
-
Operating System
What are the Windows 8 hot keys on my Samsung notebook?
error
-
Software
Where do I obtain a product activation key for Microsoft Office?
error
-
Internet
IE Crashes when Opening
error
-
Driver
GFX driver error after uninstalled MS Visual C++
error
-
Installation / Connection
What does DVI mean?
error
-
Operating System
[Windows 8.1] Upgrading Window 8 to Windows 8.1
error
-
Software
[Windows 8] Copying a Disk with Recovery
error
-
Operating System
Windows 8: Installing Windows 7 with an Easy Windows 8 Recovery Option
error
-
Guide/Others
Can I claim for warranty if my Samsung notebook is physically damaged?
error
-
Guide/Others
How to create a copy of your hard drive using Recovery?
FAQ for Samsung PC. Find more about 'How to create a copy of your hard drive using Recovery?' with Samsung Support.
-
Guide/Others
How to navigate the Mobile device with mouse or keyboard of the PC in SideSync?
FAQ for Samsung PC. Find more about 'How to navigate the Mobile device with mouse or keyboard of the PC in SideSync?' with Samsung Support.
-
Guide/Others
How To Turn On/Off The Ambient Light Sensor (Windows 8/8.1)?
FAQ for Samsung PC. Find more about 'How To Turn On/Off The Ambient Light Sensor (Windows 8/8.1)?' with Samsung Support.
-
Guide/Others
How can I find the latest International Warranty information of Note PC?
error
-
Recovery
Why the Make bootable disk checkbox is disabled?
error
-
Operating System
Notes to Windows 10 update
error
Manuals & Downloads
-
{{file.description}}
- ver {{file.fileVersion}}
- {{file.fileSize}} MB
- {{file.fileModifiedDate}}
- {{file.osNames}}
{{file.languageName}}{{file.allLanguageNames}}
Useful links
Other software tools and services
Samsung PC Help
A mobile application which provides various content (FAQ, virtual experience, etc.) to resolve Samsung PC-related problems.
Read MoreSamsung Update (Windows Store App)
Quickly and easily install required software for your system with Samsung Update. You can install or update the newest drivers, firmware, and application programs. You will need to install the Samsung Update first, through the Window Store. (Available on Windows 10 Creators Update (Ver.1703) and later versions)
Read MoreADDITIONAL INFORMATION
RC01_Static Content : This text is only displayed on the editor page