4. Employees or agents of the Promoter that are involved in the operation of this Promotion or anyone professionally connected to this Promotion are not eligible to enter. Sales staff at the Participating Retailers are eligible to participate so long as they have not received a staff discount on the Promotion Product.

5. Any person who purchases a Promotion Product (defined below) for resale or otherwise not as the user of the Promotion Product, may not participate in this Promotion and is specifically excluded as a Participant. This Promotion is only available to individual consumers and not businesses.

Offer

6. Samsung is offering the Promotion whereby Participants will be eligible to claim one (1) Mindful Chef Voucher with the value listed in Table 1 below (the “Reward”) upon purchasing a new (i.e. not second hand, refurbished or ex-display) Samsung Oven listed in Table 1 (“Promotion Product”) from a retailer listed (“Participating Retailer”), within the Promotion Period, subject to full compliance with the Terms and Conditions. Full details of the Reward values corresponding to each type of Promotion Product are given at Table 1 below.

Table 1 – Promotion Products and Corresponding Reward

7. Purchases from auction websites (e.g. eBay) or from third party sellers on online retailers’ websites (e.g. Amazon Marketplace) are specifically excluded from this Promotion. Purchases from Amazon.co.uk must be sold and dispatched by Amazon UK directly, not Amazon EU or other non-UK branches).

8. Rewards are non-transferable and there is no cash alternative. In the event of unforeseen circumstances, the Promoter may substitute a Reward with another Reward of equivalent value at its own discretion. Rewards have an expiry date of 31 December 2023 meaning they must be used on or before 31 December 2023 after which they will no longer be valid.

Claims

9. After purchasing a Promotion Product from a Participating Retailer during the Promotion Period, Participants must visit https://samsung-offers.claims/mindfulchefoffer2023 and complete the Claim form with their name, contact information, other requested information including but not limited to the Promotion Product serial number, delivery address and submit it together with a scanned copy of their proof of purchase (a “Claim”). Participants will be required to upload an image of the serial number from the Promotion Product (rather than the packaging). For Promotion Products purchased as part of a kitchen installation the Participant will be able to indicate that in their Claim form and return to the form to provide the serial number before the End Date (as indicated below).

10. Claims must be submitted within zero (0) to ninety (90) days after the date of purchase (“Claim Period”), meaning the final claim date for purchases made on the 14 July 2023 (the last day of the Promotion Period) is no later than 23:59 (BST) on the 12 October 2023 (the “End Date”). Claims received after the End Date or otherwise not within the Claim Period will not be eligible. For the avoidance of doubt, the date of purchase as stated on the applicable proof of purchase counts as day one (1).

11. In the event of late delivery of the Participant’s Promotion Product, Participants will be able to register and save their information in the Claim form during the Claim Period, tick a box stating that they have not received their Promotion Product and return to complete and submit their Claim. The Claim must be completed and submitted before the End Date.

12. Maximum of one (1) Reward per Promotion Product purchased, and a maximum of four (4) Rewards are eligible per household.

13. Participants will be sent an email to confirm their Claim has been received by the Promoter instantly upon entry of a Claim. Please note that Claims received may take up to seven (7) days from the date of receipt of a Claim and Participants will be sent an email to confirm whether their Claim has been successful and validated (“Claim Validation”).

14. If an email acknowledgement has not been received, it is the Participant’s responsibility to contact the Promoter’s customer service team by email at mindfulchef2023@samsung-offers.claims or by phone on 0330 054 5427 within seven (7) days of a Claim being submitted.

15. If a Claim is deemed to have been submitted incorrectly, the Participant will be notified via email and/or SMS and offered the opportunity to provide the required information within seven (7) days. If no response is received within seven (7) days of the email and/or SMS, then the Claim shall be marked as invalid and the Participant will no longer be eligible to receive the Reward.

16. Claims that are incomplete or damaged will be deemed invalid. No responsibility is accepted by the Promoter for lost, delayed or damaged data which occurs during any communication or transmission of Claims.

17. Subject to making a valid Claim in accordance with the Terms and Conditions which includes verification of the Promotion Product serial number, the Reward will be sent by email within thirty (30) days of the Claim being validated.

18. The Promoter reserves the right at its absolute discretion to disqualify Claims which it considers do not comply with these Terms and Conditions.

19. The Promoter shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid Claims including, without limitation, to require further verification as to proof of purchase, as well as the identity, age and other relevant details of a Participant. In the event your information is linked to fraudulent claims or abuse of terms and conditions on previous promotions, you will be unable to participate in this Promotion and your Claim will be rejected.

20. If a Participant returns a Promotion Product before submitting a Claim, the Participant must not make a Claim. If a Participant returns or cancels the delivery of a Promotion Product after submitting a Claim, the Claim will be invalid and the Participant must cancel the Claim immediately by calling 0330 054 5427. The Promoter reserves the right to check with Participating Retailers whether a Promotion Product has been returned and by submitting a Claim the Participant provides consent to the Promoter to do so.

Privacy and Data Protection

21. The Promoter’s use of any personal information submitted by the Participant shall be limited to communications about the Promotion and for managing the redemption process. The Participant hereby consents to its personal information being used for this purpose and confirms that it agrees with the Promoter’s privacy policy available at: www.samsung.com/uk/info/privacy.html. The Participant may withdraw consent to such use of personal information by writing to the Promoter or by using the opt-out process outlined in the Promoter’s privacy policy.

22. With the exception of reporting suspected fraud to the Police, other than as set out in these Terms and Conditions, the details and information provided by the Participant when entering the Promotion or claiming the Reward will not be used for any other purpose, nor shall they be passed to any third party.

General

23. The Promoter shall not be liable for any interruption to the Promotion whether due to force majeure or other factors beyond the Promoter’s control.

24. The Promoter reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the Terms and Conditions of the Promotion.

25. The Promoter will not be responsible or liable for: (a) any failure to receive submissions due to transmission failures and other conditions beyond its reasonable control; (b) any late, lost, misrouted, or damaged transmissions or Claims; (c) any computer or communications related malfunctions or failures; (d) any disruptions, losses or damages caused by events beyond the control of the Promoter; or (e) any printing or typographical errors in any materials associated with the Promotion.

26. Participants will be solely responsible for any and all applicable taxes and any other relevant costs or expenses which are not stated in the Terms and Conditions as being included.

27. By participating in this Promotion, you agree, to the maximum extent permitted by applicable laws, to release and hold the Promoter harmless from any and all liability whatsoever for any injuries, losses or damages of any kind arising from participation in or in connection with the Promotion, including without limitation, awarding, acceptance, receipt, possession, use and/or misuse of the Reward. The above limitation of liability shall not apply to liability arising from fraud (including fraudulent misrepresentation), death or personal injury caused as a result of Promoter’s negligence.

28. The Promotion is governed by the law of England and Wales.

Schedule 2 – Participating Retailers

GB 
A & W Pounds Ltd 
A N Dodds Electrical 
A W Myhill & Son Ltd 
A1 Spares 
Aber Gas Ltd 
Aclands Radio & TV Ltd 
Adams & Jarrett (Retail) Ltd 
Adams Cook & Pearce Ltd 
Adcock & Sons Ltd 
Affordable & Stylish Ltd 
AGC Retail Ltd 
Albany Radio (Enfield) Ltd 
Allspares (Wigan) Ltd 
Amazon.co.uk (‘sold by Amazon’ only, not Amazon EU)
Andrew Thomson 
Andrews Home Appliances Ltd 
Anglian Electrics 
Anthony  L Young Ltd 
AO 
Appliance City 
Appliance Direct (Morecambe) Ltd 
Appliance Electronics 
Appliance Express Ltd 
Appliance World 
Appliances Direct 
Archers Television Service Ltd 
Argos 
Arran Domestic Service Centre 
Ashton Domestic Appliances Ltd 
Atkinson Group Ltd 
Atlantic Electronics Ltd 
Avensys Ltd 
B A Yeomans & Son Ltd 
Beacon South West Ltd 
Beric Appliances 
Birkbecks Electrical Ltd 
BJ'S (Mid Wales) Ltd 
Booth Scotland Ltd 
Booths Scotland 
Borsch ltd 
Box Ltd 
Boylans TV Ltd 
Brightmore & Sons (Burbage) Ltd 
Broadway Music & Vision 
Built in Kitchen Appliances 
Built-In Appliances Ltd 
Bunny Appliance Warehouse 
Burton & Sherwood Ltd 
Burwoods Domestic Appl. Ltd 
Buy it Direct (Appliances Direct) 
C F Hall & Co Ltd 
C J Hampshire Ltd 
C T Bell (Crowthorne) Ltd 
Capital Appliance Centre Ltd 
Capital Repairs 
Castleford Domestic Appliances Ltd 
Cee-Jay Electronics 
Chapman & Son 
CIH 
CK Home Appliances Ltd 
Colin M Smith 
Colourcare Home Technology Ltd 
Commercial Wholesale Trading Ltd 
Connect 
Consumer Buyers Ltd 
Coopers Stores 
Cornwall Appl Services Ltd 
Costco 
Crampsie Electrical Ltd 
Crampton and Moore  
Currys
D B Domestics Appliances Ltd 
D J P Domestic Appliances Ltd 
D&C Electrics t/a Hadwins 
Dacombes & Renaut Ltd 
David Wood 
Discount Appliance Centre 
Domestic App Maint (D'Set) Ltd 
Domestic Apps (Sudbury) Ltd 
E B Marsh & Son Ltd
Electrical Sales Ltd 
ESC (TV) Ltd 
Euronics
F C Bailey (UK) Ltd 
F J Fullick Ltd 
F W & D Wain 
Faulkners Louth Ltd 
FE Electronics Ltd 
Fenwick - Bentalls 
Fenwicks 
First Choice Domestic Appliances Lt 
Fivestar Services (Fylde) 
Foulkes Electrical 
Frank Craig Limited 
FT Refrigeration 
G Craggs Ltd 
G J & B B Bennett 
Garrett Appliances Ltd 
Gary Etheridge Domestic Apps Ltd 
Geo Donald (Warehouse Man) Ltd 
Geoff Hill Ltd 
Gilbert And Vanstone 
Glens 
Gotch Of Selby Ltd 
Gregor Watson 
Grey's Electrical Ltd 
Guernsey Electricity 
Guernsey Gas Ltd 
H B H Woolacotts Ltd 
H F Sheffield Ltd 
H J Knee Ltd 
H Robertshaw And Sons Ltd 
H Telecentre & Co 
Halls of Ibstock Ltd 
Hanson Electrical Ltd 
Hardys 
Harris Electrical Ltd 
Harrods
Harry Garlic 
Harry Parry Ltd 
HBH Woolacotts Ltd 
Herbert Todd & Son 
HJ & D Webb & Sons Ltd 
Hockridge & Stacey Ltd 
Homemaker (South) Ltd 
Howards Electricals 
Hughes TV And Audio Ltd 
Hylands Ltd 
J & P Electric 
J B Postle & Son Ltd
J D R Thomas 
J Jenkins Electrical Ltd 
J R Iveson 
James Stewart & Son Ltd 
Jeans Electrical 
Jec Ltd (Gst0000213) 
Jerry's Electrical Ltd 
John Calvert (Elec) Ltd 
John Gillman & Sons (Elec.) Ltd 
John Kerry & Sons Ltd 
John Lewis 
Johns Electrical Ltd 
Johnstons Domestic Appliances/Prote 
Josling TV & Electrical 
Jyotsna Electrical Ltd 
KDS Appliances Ltd 
Keith Smith (Anstey) Ltd 
Kenberne Holdings Ltd 
Kensington Domestic Apps Ltd 
Kevin Farish Ltd 
Keymex Ltd 
Kingsbury Electronics Ltd 
Kitchen Economy Ltd 
Kitchen Studios (Samsung approved)
Kitchener & Thomas Ltd 
Knights Of Oakham Ltd 
L W Foxall 
Leekes (Llantrisant) 
Lewis's 
Lighting Electrical Ltd 
Lindsey Relay Co Ltd 
Littlewoods 
Lond Eaton Appliance Company 
London Domestic App 
Long Eaton Appliance Co. Ltd 
Lunts Domestic Appliances 
Lutterworth Sound & Vision Ltd 
Lynne Radio Ltd 
M J Pipe Ltd 
Makadams (Baughurst) Ltd 
MAP Electrical Ltd 
Marks Electrical 
Marown TV Ltd 
Martin Dawes  
McMichael Bros. 
MG Domestics 
Michael R Peters 
Microwave Service Centre 
Minhas Trading Company Ltd 
ML Lake (Electrical Servs) Ltd 
Mobile TV Serv 
Molesey Refrigeration  
Montrose Home Appliance Company Ltd 
Moores Appliances Ltd 
Moston Lane Appliances 
New Milton Electrical Centre Ltd 
Newage Electrical 
Newbury Radio Co Ltd 
Noel Grimley Electrics 
North Wales Dom App Centre 
Northern Domestics Ltd 
Odell Electrics 
Oldrid And Co Ltd 
Owen's TV & Domestic Appliances 
P&S domestic 
P&S Domestics Ltd 
Paul Golf Audio Visual 
Pennywise Appliances Ltd 
Percy Lord & Son Ltd 
Peter Pennington (Worksop) Ltd 
Peter Rhodes 
Peter Tyson 
Pickups Of Stafford Ltd 
Pooles Domestics 
Power EC (PowerDirect) 
PRC 
PRC HiFi & Video Ltd 
Q.D.A. 
Quinns Group 
R C Snelling Ltd 
R G B Hifi & Video Ltd 
R L Brooks Ltd 
Raff Electrical 
RDO Reigate 
Redbridge Domestic App 
Reliant TV 
RGB Ilford 
RGB Loughton 
Rileys TV Services Ltd 
RL Brooks 
Roberts Radio 
Robson and Cowan 
Rodgers Fraserburgh Ltd 
RSM Domestic Appliances Ltd 
S & B Trade Services Ltd
Samsung E Store 
Samsung Kings Cross 
Selfridges
Seventy-One Group Ltd 
Shop Direct 
Sidney Bakewell 
Smyth Patterson Ltd 
Sonic Megastore Ltd 
Southpoint Electrical Ltd 
Sparkworld Ltd 
Sparkworld Martock by Yeovil  
Sparkworld Newton Abbot 
Square Deal TV Rentals 
Staines & Brights Ltd 
Stellisons  
Stewart & Young Ltd 
Stuart TV 
Stuart Westmoreland (Holdings) Ltd 
Superdeal 
T H Colebourn Ltd 
Thanetwide Domestics (Kent) Ltd 
The Wash House Ltd -Admin Only 
Tisdalls Electrical Ltd 
Toplex Ltd 
Trade Forward 
Transat Home Technologies Ltd 
Tylers Of Bilston Ltd 
Van Haaren Appliance World Ltd 
Varker Appliance Services 
Vaughans Radio Ltd 
Very 
W M Budd & Sons Group Ltd 
Wades 
Waltons Direct
Webbs of Cannock Ltd 
Wellingtons (Erith) Ltd 
Whitakers of Shipley 
Wickes
Williams Electrical 
Wilmslow Electrical Ltd 
Wood Bros. Heanor Ltd