Family Hub™ Fridge Freezer, 380L

RB38M7998S4/EU
Family Hub™ Fridge Freezer, 380L is rated 2.7 out of 5 by 3.
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Delicious recipes every day

Recipe app

Innerview cameras

Innerview cameras

Food Reminder

Food Reminder

Online Shopping

Online Shopping

Delicious recipes every day

Find tasty and practical recipes more easily. Search a wide range of recipes with the Recipe App to create meals with ingredients in the fridge. The Club des Chefs App lets you find recipes by 3 star Michelin chefs.

Delicious recipes every day

See inside from anywhere

Innerview cameras let you check what’s in your refrigerator at any time or anywhere just using your phone. Three cameras clearly show the shelves inside, so even when you’re out shopping you can quickly take a look.

See inside from anywhere

Reduce waste and maximise taste

The Food Reminder reduces waste and ensures that you enjoy food at its best. Enter expiry dates of items stored in the refrigerator, and you can check them on your screen without wasting energy by opening the door.

Reduce waste and maximise taste

Buy your groceries instantly

With the Online Shopping App, you can easily shop online, just like on a smartphone, and find and buy things on the spot. It safely stores your account and credit card details, so all you need to do is touch the screen.

Buy your groceries instantly

View & manage family schedules

Use one personalisable calendar for the whole family to easily keep on top of everyone’s schedules. Add reminders and notes or simply share pictures you like*.

View & manage family schedules

Let your finger do the talking

With the Paper Roll function, you can leave uniquely personalised messages, notes, memos and reminders, which you can create or annotate simply by using you finger to draw your own sketches or add handwritten text.

Let your finger do the talking

No more pens and paper

With the Memo function, you can quickly and easily record notes or write messages, including photos. As soon as anyone comes close the home screen, it turns on automatically so that they can check to see what you’ve said.

No more pens and paper

Non-stop music, video & TV entertainment

Kitchen entertainment just got a whole lot better, whether you want to continue watching that favourite programme of yours** or you prefer listening to music.

Non-stop music, video & TV entertainment

Cools precisely, stays fresher

A Triple Cooling System independently controls and optimises the temperature, maximises humidity and prevents odours mixing in 3 compartments. A Metal Cooling plate also helps keep the air cool to maintain freshness.

Cools precisely, stays fresher

Keeps food fresher, for longer

Twin Cooling Plus™ maintains optimal humidity levels in both the fridge and freezer compartments, helping to keep food fresher for longer. It also prevents food odours in one section mixing with those of another, so that your food keep its original taste.

Keeps food fresher, for longer

Chef Zone™ - Preserves ingredients at the temperatures chefs recommend

The Chef Zone™ is a storage drawer that's ideal for preserving meat and fish. It keeps them at an optimal preset temperature recommended by chefs, so they stay at their freshest and retain their original flavour and texture. It can be easily lifted out to transfer ingredients for creating the perfect meal.

Chec Zone - Preserves ingredients at the temperatures chefs recommend

Oven-ready food preparation & storage

Prep and cook like a professional chef using the Chef Pan™. This hygienic stainless steel tray can be used to marinate, prepare, store and cook food, and then put straight into the dishwasher to be safely cleaned*.

* Use special stainless steel detergent to clean the Chef Pan.

Oven-ready food preparation & storage

* Use special stainless steel detergent to clean the Chef Pan.

  • 387 ℓ Gross Total
  • 595 mm Net Width
  • 1927 mm Net Case Height with Hinge
  • 93 kg Net Weight
  • Twin Cooling Cooling Type
  • A++ Energy Efficiency Class
Rated 5 out of 5 by from chef collection fridge freezer This is without doubt the best fridge ever invented! I take my hat off to the inventor! 10 out of 10
Date published: 2017-08-08
Rated 2 out of 5 by from The not so Smart Fridge that also keeps food fresh I bought this fridge after doing loads of research and although as a fridge freezer it's great (but a little noisy) it is NOT smart. The ample 3 draw freezer is great and the draws slide smoothly, the total frost free system works flawlessly and you can see the air circulating when you open the door. The 5 and a half shelf fridge is amazing; the bottom Chef Zone in the fridge is a very nice feature, as is the 2nd pull out tray. The door also has loads of space for milk and condiments plus the built-in wine rack (half shelf) suspended below the top shelf is smashing. The doors glide to a close but there's a built-in mechanism that slows them down (a sort of soft close) to prevent slamming. This does take a little getting used to if you had to softly close your old fridge for a while. The looks of the fridge freezer are stunning with a super crystal clear display and smooth stainless steel finish. The display is quick to react and has a motion auto on function and a customisable screen saver The sides are magnetic however there's a layer of something over the body of the appliance so weak magnets don't stick and anything between your fridge magnet and the fridge (like a coupon or a post card) won't stick too well either work. Unfortunately... The TV Mirroring doesn't work, the Phone Mirroring doesn’t work (it worked once with a Samsung phone for 10 seconds), the Spotify app doesn't work, the web browsing is VERY limited and there's only a handful of available apps. The expiration date function is a bit of a gimmick too as it's not smart enough to recognise when you've removed the items from the fridge. The inside cameras don't cover the door either, so you can't see how much milk you have or if there's any ketchup left. The good things about the touchscreen are that it looks amazing, shows the date/tame, weather, your calendar, photos and has a fun notepad for leaving "I love you" notes etc. The cooking channels are good, and the food shopping apps are ok but these are all provided by 3rd parties and don’t really compensate for the broken features. It's a very overpriced fridge with what feels like a very cheap user interface / digital white board stuck to front of it. When I got in touch with Samsung via social media they failed to respond and when I did eventually get a response from their product forum they blamed my other products for the failures. It felt like they were suggesting that all the other devices in my house were at fault, even the Samsung TV and Samsung phone. I did eventually get Spotify working after a factory reset of the fridge but the TV and Phone mirroring never worked. I was so disappointed with it I had to send it back, especially since it cost more than double the price of the exact same model without a screen.
Date published: 2018-01-05
Rated 1 out of 5 by from Annoyed This was being advertised as a fridge which has voice control.. and now Samsung help UK tells me it’s not functional.. they why on Earth this replaced the old one and Samsung charges more for this!!
Date published: 2017-12-12
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User manual & Downloads

Live Chat

How It Stacks Up

* Requires Family Hub App available on Android and iOS
** Content must be streamed from a compatible Samsung Smart TV (2015+, 6400+ Series