SM-N7502
Common Topics
SM-N7502
SM-N7502Solutions & Tips
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Others
How do I set the input language for handwriting recognition on my Galaxy Note Edge?
How do I set the input language for handwriting recognition on my Galaxy Note Edge?
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Does Samsung Cloud provide free storage?
FAQ for Samsung Mobile Phone. Find more about 'Does Samsung Cloud provide free storage?' with Samsung Support.
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Software Upgrade
How to update latest software for your Galaxy mobile device
Find out more about "How to update latest software for your Galaxy mobile device" with Samsung Support
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Application
How to use the Samsung Members App
Find out more about "How to use the Samsung Members App" with Samsung Support
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Audio
Useful audio settings on the Galaxy phone including Separate app sound
Find out more about "Useful audio settings on the Galaxy phone including Separate app sound" with Samsung Support
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Samsung Apps
How to add apps and widgets on your Galaxy phone's home screen
How to add apps and widgets on your Galaxy phone's home screen
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Lock
How to disable the Dynamic Lock screen on your Galaxy phone
FAQ for Samsung Mobile. Find more about How to disable the Dynamic Lock screen on your Galaxy phone with Samsung Support.
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Battery
What to do when Galaxy device has problem with charging, turning on, or boot loop
FAQ for Samsung Mobile. Find more about What to do when Galaxy device has problem with charging, turning on, or boot loop with Samsung Support.
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Samsung Apps
What to do when GPS is not working properly on Galaxy device
FAQ for Samsung Mobile. Find more about What to do when GPS is not working properly on Galaxy device with Samsung Support.
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Settings
How to clear the app cache and data on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to clear the app cache and data on your Galaxy phone with Samsung Support.
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Network & WiFi
How to use and configure a Mobile Hotspot on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to use and configure Mobile Hotspot on your Galaxy phone with Samsung Support.
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Network & WiFi
How to enable or disable Mobile data on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to enable or disable Mobile data on your Galaxy phone with Samsung Support.
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Call & Contacts
How to make calls and send messages on other Galaxy devices
FAQ for Samsung Mobile. Find more about how to make calls and send messages on other Galaxy devices with Samsung Support.
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Others
How to set the Weather widget location on your Galaxy phone
How to set the Weather widget location on your Galaxy phone
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Call & Contacts
How to block certain incoming calls on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to block certain incoming calls on your Galaxy phone with Samsung Support.
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Others
How to change themes and icons on your Galaxy phone
How to change themes and icons on your Galaxy phone
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Samsung Apps
How to activate and use Game Launcher on your Galaxy phone
How to activate and use Game Launcher on your Galaxy phone
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Others
How to turn your Galaxy phone's screen auto rotation on and off
FAQ for Samsung Mobile. Find more about how to turn your Galaxy phone's screen auto rotation on and off with Samsung Support.
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Settings
How do I delete all of my personal information from my device?
FAQ for Samsung Mobile. Find more about how do i delete all of my personal information from my device with Samsung Support.
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Settings
How to change the screen mode or adjust the display color to your preference
How to change the screen mode or adjust the display color to your preference
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Hardware
What to do if the screen turns off while using the Galaxy phone?
What to do if the screen turns off while using the Galaxy phone?
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Multimedia
How to set notification sounds for each app on you Galaxy phone
How to set notification sounds for each app on you Galaxy phone
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Others
Know what the green dot at the top of your screen means
Know what the green dot at the top of your screen means
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Others
How to hide the navigation bar on Galaxy devices
FAQ for Mobile Devices. Find more about How to hide the navigation bar on Galaxy devices with Samsung Support.
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Others
How do I measure the ECG on Galaxy Watch device?
FAQ for Samsung Mobile. Find more about How do I measure the ECG on Galaxy Watch device?
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Others
What to do if your microphone or speaker is not working properly
FAQ for Mobile Devices. Find more about What to do if your microphone or speaker is not working properly with Samsung Support.
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Settings
The sound volume is low during a call (The other party's voice is low / Speaker phone volume is low)
The sound volume is low during a call (The other party's voice is low / Speaker phone volume is low)
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Others
How to transfer data from an iPhone or iPad to a new Galaxy device with Smart Switch
How to transfer data from an iPhone or iPad to a new Galaxy device with Smart Switch
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Lock
Unlock Your Samsung Galaxy with a previous screen lock method
Discover how to unlock your Galaxy device with a previous screen lock method when you’ve forgotten your current PIN, password, or pattern.
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Power
What to do if your Samsung Galaxy device turns off unexpectedly
What to do if your Samsung Galaxy device turns off unexpectedly
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Audio
Troubleshooting speaker and sound issues on a Samsung Galaxy device
Learn how to troubleshoot and fix speaker and sound issues on your Samsung Galaxy device.
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Others
What to do if your Samsung phone keeps restarting
What to do if your Samsung phone keeps restarting
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Others
How to check the battery status on your Samsung Galaxy phone
How to check the battery status on your Samsung Galaxy phone
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Others
How to update software
How to update software
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Others
How to ensure optimum charging
FAQ for Samsung Mobile. Find more about how to ensure optimum charging with Samsung Support.
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Others
How to optimize your smartphone’s performance and avoid heating
How to optimize your smartphone’s performance and avoid heating
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Others
How to optimize network connectivity
FAQ for Samsung Mobile. Find more about how to optimize network connectivity with Samsung Support.
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Others
How to optimize charging of your Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to optimize charging of your Galaxy smartphone with Samsung Support.
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Others
Get complete diagnostic support for your smartphone on the Samsung Members app
FAQ for Samsung Mobile. Find more about Get complete diagnostic support for your smartphone on the Samsung Members app with Samsung Support.
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Others
What is this Proximity Sensor on your Samsung smartphone
FAQ for Samsung Mobile. Find more about what is this Proximity Sensor on your Samsung smartphone with Samsung Support.
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Others
How to take screenshots using the edge panel of your Samsung smartphone
How to take screenshots using the edge panel of your Samsung smartphone
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Others
How to take screenshots using the side keys of your Samsung smartphone
FAQ for Samsung Mobile. Find more about how to take screenshots using the side keys of your Samsung smartphone with Samsung Support.
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Others
How to take screenshots with a ‘palm swipe’ on your Samsung smartphone
FAQ for Samsung Mobile. Find more about how to take screenshots with a ‘palm swipe’ on your Samsung smartphone with Samsung Support.
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Others
How to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to set a picture or video as the ‘call background’ on your Samsung Galaxy smartphone with Samsung Support.
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Others
How to use custom flash notifications on your Samsung smartphone
FAQ for Samsung Mobile. Find more about how to use custom flash notifications on your Samsung smartphone with Samsung Support.
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Others
How to use the ‘screen recording’ feature on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to use the ‘screen recording’ feature on your Samsung Galaxy smartphone with Samsung Support.
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Others
How to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to enable ‘Dolby Atmos’ sound on your Samsung Galaxy smartphone with Samsung Support.
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Others
How to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone
FAQ for Samsung Mobile. Find more about how to enable/disable the ‘call forwarding’ feature in your Samsung Galaxy Smartphone with Samsung Support.
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Others
How to enable/disable the ‘call waiting’ feature in your Samsung Smartphone
How to enable/disable the ‘call waiting’ feature in your Samsung Smartphone
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Others
How to ensure seamless performance of your Galaxy smartphone
How to ensure seamless performance of your Galaxy smartphone
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Others
How to view call logs on your Galaxy smartphone
How to view call logs on your Galaxy smartphone
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Others
How to check the battery percentage on your Galaxy smartphone
How to check the battery percentage on your Galaxy smartphone
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Others
How to create a Samsung account
FAQ for Samsung Mobile. Find more about how to create a Samsung account with Samsung Support.
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Others
How to backup and restore contacts on your Samsung Galaxy smartphone
How to backup and restore contacts on your Samsung Galaxy smartphone
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Others
How to enable and disable app notifications on your Samsung Galaxy smartphone
How to enable and disable app notifications on your Samsung Galaxy smartphone
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Others
How to force reboot your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to force reboot your Samsung Galaxy smartphone with Samsung Support.
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Others
How to use the ‘call recording’ feature on your Samsung Galaxy smartphone
How to use the ‘call recording’ feature on your Samsung Galaxy smartphone
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Others
How to set a custom ringtone for a contact on your Samsung Galaxy smartphone
How to set a custom ringtone for a contact on your Samsung Galaxy smartphone
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Others
How to block and unblock contacts on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to block and unblock contacts on your Samsung Galaxy smartphone with Samsung Support.
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Others
How to check for and schedule software updates on your Samsung Galaxy smartphone
How to check for and schedule software updates on your Samsung Galaxy smartphone
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Others
How to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to use the ‘Battery and device care’ feature of your Samsung Galaxy smartphone with Samsung Support.
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Others
How to import and export contacts on your Samsung Galaxy smartphone
How to import and export contacts on your Samsung Galaxy smartphone
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Others
How to view, edit and save contacts on your Samsung Galaxy smartphone
FAQ for Samsung Mobile. Find more about how to view, edit and save contacts on your Samsung Galaxy smartphone with Samsung Support.
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Galaxy to Galaxy using USB Connector
Galaxy to Galaxy using USB Connector
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Android to Galaxy with Wifi Direct
Android to Galaxy with Wifi Direct
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Backup & Restore
How do I backup contacts from my old Samsung smartphone to my PC?
FAQ for Samsung Mobile Phone. Find more about 'How do I backup contacts from my old Samsung smartphone to my PC?' with Samsung Support.
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Android Operating System: Packet Data Selection (Toggling Data On or Off)
Android Operating System: Packet Data Selection (Toggling Data On or Off)
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Others
Using the Geo News widget
Using the Geo News widget
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What does the Unified Daemon app do?
What does the Unified Daemon app do?
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Others
What is the ChatON application?
What is the ChatON application?
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How do I turn on the Developer Options menu on my Samsung Galaxy Tab 4?
How do I turn on the Developer Options menu on my Samsung Galaxy Tab 4?
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What is the purpose of this process?
What is the purpose of this process?
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Will all Samsung devices follow this policy?
Will all Samsung devices follow this policy?
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What happens from the 1st day to the 3rd day after the FOTA service opens?
What happens from the 1st day to the 3rd day after the FOTA service opens?
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After downloading firmware file, there is no “Delay” button. What can I Do?
After downloading firmware file, there is no “Delay” button. What can I Do?
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Call & Contacts
How can I set Auto Call forwarding feature?
How can I set Auto Call forwarding feature?
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Others
How do I use the reduce screen size of one-handed operation on the Galaxy Note Edge?
How do I use the reduce screen size of one-handed operation on the Galaxy Note Edge?
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How do I use the Side key panel of one-handed operation on the Galaxy Note Edge?
How do I use the Side key panel of one-handed operation on the Galaxy Note Edge?
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How do I install the memory card in Galaxy A3?
FAQ for Samsung Mobile Phone. Find more about 'How do I install the memory card in Galaxy A3?' with Samsung Support.
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How do I take images by Selfie mode with beauty face using front camera on the Galaxy A5?
How do I take images by Selfie mode with beauty face using front camera on the Galaxy A5?
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Others
What's the Private Mode feature on the Galaxy A5?
What's the Private Mode feature on the Galaxy A5?
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What are the Top Galaxy Topics you Need Most Help with?
What are the Top Galaxy Topics you Need Most Help with?
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Multimedia
How do I increase battery run time on my Gear fit 2?
How do I increase battery run time on my Gear fit 2?
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How do I register a fingerprint on my Samsung Galaxy S7/S7 Edge?
How do I register a fingerprint on my Samsung Galaxy S7/S7 Edge?
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Multimedia
How do I take looping video?
How do I take looping video?
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How do I use Samsung Cloud?
FAQ for Samsung Mobile Phone. Find more about 'How do I use Samsung Cloud?' with Samsung Support.
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Application
Do I need my Samsung account to use Samsung Cloud?
Do I need my Samsung account to use Samsung Cloud?
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How do I turn on Auto sync in Gallery?
FAQ for Samsung Mobile Phone. Find more about 'How do I turn on Auto sync in Gallery?' with Samsung Support.
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What happens if I turn off Auto sync?
What happens if I turn off Auto sync?
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Application
What happens if I delete photos and videos in Gallery?
What happens if I delete photos and videos in Gallery?
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Application
Can I restore photos and videos from my cloud recycle bin?
Can I restore photos and videos from my cloud recycle bin?
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Application
Can I delete photos and videos in the cloud recycle bin?
Can I delete photos and videos in the cloud recycle bin?
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Hardware
How to block accidental touches on your Galaxy Smartphone
How to block accidental touches on your Galaxy Smartphone
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Accessory & Bluetooth
How to connect your Galaxy Smartphone to a car using Android Auto
Find out more about "How to connect your Galaxy Smartphone to a car using Android Auto" with Samsung Support
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Multimedia
How to control media and devices on your Galaxy Smartphone
How to control media and devices on your Galaxy Smartphone
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Backup & Restore
How can I backup data on my Galaxy device automatically
Find out more about "How can I backup data on my Galaxy device automatically" with Samsung Support
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Application
What is Samsung Flow and how to use it
What is Samsung Flow and how to use it
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Application
How can I use the Bixby application
How can I use the Bixby application
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Application
How can I use the Calendar App on my Samsung Smartphone
Find out more about "How can I use the Calendar App on my Samsung Smartphone" with Samsung Support
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Settings
What to do if you cannot hear the phone call sound well
What to do if you cannot hear the phone call sound well
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Software Upgrade
How can I check what version of Android I have on my device?
How can I check what version of Android I have on my device?
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Multimedia
How can I use Dual audio to share media on multiple devices?
How can I use Dual audio to share media on multiple devices?
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Others
How to manage files on your Galaxy Device
How to manage files on your Galaxy Device
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Others
Record and capture your Galaxy phone screen
Record and capture your Galaxy phone screen
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Others
Troubleshooting a problem when using Smart View
Troubleshooting a problem when using Smart View
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Others
Precautions when using the Galaxy foldable devices
Precautions when using the Galaxy foldable devices
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Others
The first ever S Pen integration on Galaxy Z Fold3 5G
The first ever S Pen integration on Galaxy Z Fold3 5G
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Others
How to use the versatile multi window experience with Galaxy Z Fold3 5G
How to use the versatile multi window experience with Galaxy Z Fold3 5G
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Others
Enjoy the Galaxy Z Fold3 5G camera with unique foldable experience
FAQ for Samsung Mobile. Find more about enjoy the Galaxy Z Fold3 5G camera with unique foldable experience with Samsung Support.
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Others
Use the informative Cover screen on the Galaxy Z Flip3 5G
Use the informative Cover screen on the Galaxy Z Flip3 5G
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Others
Check out the new and enhanced features of Galaxy Z Flip3 5G
Check out the new and enhanced features of Galaxy Z Flip3 5G
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Others
Unique camera experiences with Flex mode on Galaxy Z Flip3 5G
Unique camera experiences with Flex mode on Galaxy Z Flip3 5G
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Hardware
Why is my phone slowing down and how can I speed it up
Learn about a few things you can try when your Galaxy phone is slowing down.
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Others
How to fix Bluetooth connection problems with your phone or tablet
How to fix Bluetooth connection problems with your phone or tablet
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Accessory & Bluetooth
How to fix Bluetooth connection problems with your phone or tablet
Find out more about;How to fix Bluetooth connection problems with your phone or tablet?; with Samsung Support
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Accessory & Bluetooth
Why is my phone slowing down and how can I speed it up
Why is my phone slowing down and how can I speed it up
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Others
Restart your Galaxy phone regularly to prevent it from slowing down or freezing
Restart your Galaxy phone regularly to prevent it from slowing down or freezing
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Others
Check the SIM card when phone calls and cellular data is not available
FAQ for Samsung Mobile. Find more about how to check the SIM card when phone call and cellular data is not available with Samsung Support.
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Others
How to troubleshoot the microphone of your Galaxy phone when it does not recognize a voice well
How to troubleshoot the microphone of your Galaxy phone when it does not recognize a voice well
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Others
What do the different indicator icons mean on your Galaxy phone
What do the different indicator icons mean on your Galaxy phone
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Multimedia
How to resize a photo in the Gallery app on your Galaxy phone
How to resize a photo in the Gallery app on your Galaxy phone
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Power
What to do if the battery of my new phone seems to be draining faster?
FAQ for Samsung Mobile. Find more about what to do if the battery of my new phone seems to be draining faster with Samsung Support.
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Others
How to use 5G on your Galaxy phone
How to use 5G on your Galaxy phone
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Hardware
How to find the useful features of the Samsung keyboard on your Galaxy phone
FAQ for Samsung Mobile. Find more about How to find the useful features of the Samsung keyboard on your Galaxy phone with Samsung Support.
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Power
What to do if your Galaxy phone won’t power on properly
What to do if your Galaxy phone won’t power on properly
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Audio
How to remove external factors that affect the sound of mobile device
How to remove external factors that affect the sound of mobile device
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Others
How to get a Samsung account and the advantages of having it
How to get a Samsung account and the advantages of having it
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Others
What to do if you have lost your Galaxy device
Find out more about What to do if you have lost your Galaxy device with Samsung Support
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Camera
Phenomena that may occur when using Note20 camera
Phenomena that may occur when using Note20 camera
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Hardware
What to do when Galaxy phone is not recognizing fingerprints
What to do when Galaxy phone is not recognizing fingerprints
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Multimedia
How can I recover deleted photo?
How can I recover deleted photo?
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Samsung Apps
How can I purchase an app on the Google Play Store and Galaxy Store
How can I purchase an app on the Google Play Store and Galaxy Store
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Others
Will device NFC work if equipped with LED cover?
FAQ for Samsung Mobile. Find more about Will device NFC work if equipped with LED cover with Samsung Support.
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Others
What is a Secure Folder and how to use it
FAQ for Samsung Mobile. Find more about What is a Secure Folder and how to use it? with Samsung Support.
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Settings
How to find phones model number, serial number or IMEI number
How to find phones model number, serial number or IMEI number
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Others
How to move from iOS phone to Galaxy device
How to move from iOS phone to Galaxy device
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Others
How to manage files on your Galaxy Phone
How to manage files on your Galaxy Phone
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Call & Contacts
How to sync Contacts to your Google Account and view the synced contacts
How to sync Contacts to your Google Account and view the synced contacts
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Others
The GPS location on my smartphone is inaccurate. How do I fix it?
Find out more about "The GPS location on my smartphone is inaccurate. How do I fix it?" with Samsung Support
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Hardware
My Samsung smartphone is not recognising fingerprints. How do I fix it?
My Samsung smartphone is not recognising fingerprints. How do I fix it?
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Hardware
What does IPX8-rated water resistance mean for my Galaxy Z Fold3 or Galaxy Z Flip3?
What does IPX8-rated water resistance mean for my Galaxy Z Fold3 or Galaxy Z Flip3?
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Hardware
How has durability improved with the Galaxy Z Fold3 or Galaxy Z Flip3?
Find out more about "How has durability improved with the Galaxy Z Fold3 or Galaxy Z Flip3?" with Samsung Support
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Battery
What to do if your Samsung Galaxy device is not charging
What to do if your Samsung Galaxy device is not charging
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Others
How to find phones model number, serial number or IMEI number
How to find phones model number, serial number or IMEI number
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Settings
How to troubleshoot when the Samsung phone display is unexpectedly grayscale
FAQ for Samsung Mobile. Find more about how to troubleshoot when the Samsung phone display is unexpectedly grayscale with Samsung Support.
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Samsung Apps
How to use the Continue apps on other devices feature
How to use the Continue apps on other devices feature
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Others
How to use the Emoji feature on your Galaxy phone
How to use the Emoji feature on your Galaxy phone
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Others
How to activate my location and change settings for location permissions
How to activate my location and change settings for location permissions
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Backup & Restore
How to perform a factory reset on your Galaxy phone
How to perform a factory reset on your Galaxy phone
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Multimedia
How to create a GIF image from photos on your Galaxy phone
How to create a GIF image from photos on your Galaxy phone
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Others
How to create or remove the Google account on your Galaxy phone
How to create or remove the Google account on your Galaxy phone
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Application
Delightful Experiences from One UI 3 with Android 11
Learn more about One UI 3 experiences with Android 11
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Samsung Apps
How to set up and use Samsung Pass on your Galaxy phone
How to set up and use Samsung Pass on your Galaxy phone
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Others
How to use the Do not disturb mode on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to use the Do not disturb mode on your Galaxy phone with Samsung Support.
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Samsung Apps
How to update Play Store and Galaxy Store apps on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to update Play Store and Galaxy Store apps on your Galaxy phone with Samsung Support.
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Audio
What to do when there is no sound in my wired headphones
FAQ for Samsung Mobile. Find more about what to do when there is no sound in my wired headphones with Samsung Support.
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Network & WiFi
What to do when calls disconnect or there’s no network signal on your Galaxy device
FAQ for Samsung Mobile. Find more about what to do when calls disconnect or there’s no network signal on your Galaxy device with Samsung Support.
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Settings
Remove accounts from your Galaxy phone or tablet
Remove accounts from your Galaxy phone or tablet
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SNS
Poor picture quality when sharing pictures to Instagram
FAQ for Samsung Mobile. Find more about poor picture quality when sharing pictures to instagram with Samsung Support.
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Settings
The proximity sensor is not working properly
The proximity sensor is not working properly
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Samsung Apps
How to use Diagnostics in the Samsung Members app on your Galaxy device
How to use Diagnostics in the Samsung Members app on your Galaxy device
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Accessory & Bluetooth
How to troubleshoot when Bluetooth headset audio is unstable
How to troubleshoot when Bluetooth headset audio is unstable
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Power
How can I prevent micro-vibrations?
How can I prevent micro-vibrations?
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Others
How to prevent the overheating of your Galaxy device
How to prevent the overheating of your Galaxy device
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Others
What to do when the keys on your Galaxy device stop working
What to do when the keys on your Galaxy device stop working
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Others
There is a gap between the screen and frame of my device
FAQ for Samsung Mobile. Find more about the gap between the screen and frame of your device with Samsung Support.
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Others
How to troubleshoot Camera app errors
FAQ for Samsung Mobile. Find more about how to troubleshoot Camera app errors with Samsung Support.
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Battery
Issues with wireless charging
FAQ for Samsung Mobile. Find more about issues with wireless charging with Samsung Support
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Others
What's new in ONE UI 4.0?
What's new in ONE UI 4.0?
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Network & WiFi
How to troubleshoot Mobile data issues
How to troubleshoot Mobile data issues
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Backup & Restore
How to troubleshoot when your device doesn't detect an SD card
How to troubleshoot when your device doesn't detect an SD card
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Others
How to clean your Galaxy device
How to clean your Galaxy device
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Audio
How to troubleshoot poor sound quality during a phone call
FAQ for Samsung Mobile. Find out more about how to troubleshoot poor sound quality during a phone call with Samsung Support.
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Others
Questions about ONE UI 4.0
Questions about ONE UI 4.0
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Samsung Apps
The display isn't working properly
The display isn't working properly
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Battery
Issues with wired charging
Issues with wired charging
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Others
I dropped my device in water
FAQ for Samsung Mobile. Find more about what to do if you drop your device in water with Samsung Support.
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Others
How to protect your Galaxy device from malware
How to protect your Galaxy device from malware
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Others
My device is shattered and there is a crack on my screen
FAQ for Samsung Mobile. Find more about what to do if your device is shattered or there is a crack on your screen with Samsung Support.
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Software Upgrade
how to update apps from the galaxy store and play store on your galaxy phone
how to update apps from the galaxy store and play store on your galaxy phone
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Settings
When I open or switch from the home screen to the Whatsapp screen, my screen turns greenish
When I open or switch from the home screen to the Whatsapp screen, my screen turns greenish
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Others
How to use the S22 Ultra S Pen and check its compatibility
How to use the S22 Ultra S Pen and check its compatibility
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Others
How to use AR Emoji Sticker
FAQ for Mobile Devices. Find more about How to use AR Emoji Sticker with Samsung Support.
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Others
What to do if your Touch Screen is not working properly
What to do if your Touch Screen is not working properly
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Lock
What is Smart Lock feature and how do I set it on?
What is Smart Lock feature and how do I set it on?
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Multimedia
How to remove unwanted objects from photos on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to use Object eraser to remove unwanted objects from photos on your Galaxy phone with Samsung Support.
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Others
How to adjust the font size and style on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to adjust the font size and style on your Galaxy phone with Samsung Support.
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Settings
How to protect your Galaxy phone from installing smishing, pharming, and spy apps
How to protect your Galaxy phone from installing smishing, pharming, and spy apps
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Call & Contacts
How to use the TalkBack feature
How to use the TalkBack feature
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Application
How to activate the Always On Display feature on your Galaxy phone
How to activate the Always On Display feature on your Galaxy phone
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Hardware
What to do when your phone heats up
FAQ for Samsung Mobile. Find more about what to do when your phone heats up with Samsung Support.
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Samsung Apps
How to use Diagnostics in the Samsung Members app on your Galaxy phone
How to use Diagnostics in the Samsung Members app on your Galaxy phone
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Battery
Tips to make the most out of your Galaxy phone's battery
Tips to make the most out of your Galaxy phone's battery
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Others
How to reduce eye strain by using Dark mode on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to reduce eye strain by using Dark mode on your Galaxy phone with Samsung Support.
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Others
What are the features of the Samsung clock?
FAQ for Mobile & Devices. Find more about What are the features of the Samsung clock with Samsung Support.
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Others
How to make the most of Single Take with the Galaxy S22 AI Camera
How to make the most of Single Take with the Galaxy S22 AI Camera
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Camera
What to do if my Galaxy phone camera does not focus on the subject?
What to do if my Galaxy phone camera does not focus on the subject?
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Audio
What to do if the alarm, media volume, and ringtone are all muted on the Galaxy watch?
FAQ for Samsung Mobile. Find more about what to do if the alarm, media volume and ringtone are all muted on the Galaxy watch with Samsung Support.
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Multimedia
How to set a music file as a notification sound for apps on your Galaxy phone
FAQ for Samsung Mobile. Find more about how to set a music file as a notification sound for apps on Galaxy phone with Samsung Support.
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Hardware
What to do if your S Pen is often disconnected from your Galaxy phone
FAQ for Samsung Mobile. Find more about what to do if S Pen is often disconnected from your Galaxy phone with Samsung Support.
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Message
How to find the S Pen Pro connected to your Galaxy Z Fold3 using SmartThings
How to find the S Pen Pro connected to your Galaxy Z Fold3 using SmartThings
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Others
How to play sound in both speakers and solve mute problems
How to play sound in both speakers and solve mute problems
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Others
How to improve the vibration of your Galaxy S22 device
How to improve the vibration of your Galaxy S22 device
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Others
How to make the most out of Edge panels
How to make the most out of Edge panels
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Others
How to use Android Message on my Galaxy device
How to use Android Message on my Galaxy device
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Others
How to connect a Galaxy Watch to a smartphone
FAQ for Mobile Devices. Find more about How to connect a Galaxy Watch to a smartphone with Samsung Support.
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Others
How to connect Galaxy Buds to other devices
Learn how to pair your Galaxy Buds with other devices.
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Others
How to manage calls when multiple Bluetooth devices are connected
How to manage calls when multiple Bluetooth devices are connected
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Others
What is the foldable display and protective film on my smartphone?
What is the foldable display and protective film on my smartphone?
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Others
What is the Galaxy Buds 360 audio feature?
What is the Galaxy Buds 360 audio feature?
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Others
How to charge my Galaxy Buds
FAQ for Mobile Devices. Find more about How to charge my Galaxy Buds with Samsung Support.
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Others
How do I change the display name of my Galaxy Buds?
How do I change the display name of my Galaxy Buds?
-
Others
How to use the Galaxy Watch
How to use the Galaxy Watch
-
Others
How can I take a screenshot on my Galaxy Watch?
FAQ for Mobile Devices. Find more about How can I take a screenshot on my Galaxy Watch with Samsung Support.
-
Others
How can I make a payment with my Galaxy Watch?
How can I make a payment with my Galaxy Watch?
-
Others
How can I see the navigation bar on my Galaxy device?
How can I see the navigation bar on my Galaxy device?
-
Others
What is the Device care feature in Galaxy smartphones?
FAQ for Mobile Devices. Find more about What is the Device care feature in Galaxy smartphones with Samsung support.
-
Others
How to use Samsung Members Diagnostics
FAQ for Mobile Devices. Find more about How to use Samsung Members Diagnostics with Samsung Support.
-
Others
How to solve S Pen connection issues
How to solve S Pen connection issues
-
Others
How can I find my watch and Buds using Galaxy Wearable?
How can I find my watch and Buds using Galaxy Wearable?
-
Others
How to use Always On Display
How to use Always On Display
-
Others
What is Power saving mode on my Galaxy phone?
FAQ for Mobile Devices. Find more about What is Power saving mode on my Galaxy phone with Samsung Support.
-
Others
How to use Samsung DeX on the Galaxy S22
FAQ for Mobile Devices. Find more about How to use Samsung DeX on the Galaxy S22 with Samsung Support.
-
Others
How to use Scroll Capture on a Galaxy smartphone
How to use Scroll Capture on a Galaxy smartphone
-
Others
What is the Secure Folder and how can I use it?
What is the Secure Folder and how can I use it?
-
Others
How to use the Galaxy Z Fold4 Taskbar
How to use the Galaxy Z Fold4 Taskbar
-
Others
What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4?
What is the difference between Galaxy Z Fold3 and Galaxy Z Fold4?
-
Others
What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4?
FAQ for Mobile Devices. Find more about What is the difference between Galaxy Z Flip3 and Galaxy Z Flip4 with Samsung Support.
-
Others
How to use S Pen Pro on my Galaxy Z Fold4
How to use S Pen Pro on my Galaxy Z Fold4
-
Others
what-is-the-protective-film-on-galaxy-z-flip4-and-galaxy-z-fold4
what-is-the-protective-film-on-galaxy-z-flip4-and-galaxy-z-fold4
-
Others
What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4?
What is the Flex mode of Galaxy Z Flip4 and Galaxy Z Fold4?
-
Others
How to improve the Galaxy Z Flip4 battery life
How to improve the Galaxy Z Flip4 battery life
-
Others
How to attach the protective film to the Galaxy Z Fold4
FAQ for Mobile Devices. Find more about How to attach the protective film to the Galaxy Z Fold4 with Samsung Support.
-
Others
What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4?
FAQ for Mobile Devices. Find more about What is the fast-charging feature for the Galaxy Z Flip4 and Galaxy Z Fold4 with Samsung Support.
-
Hardware
Samsung Support: How to self-diagnose your Samsung Galaxy
FAQ for Samsung Mobile. Find more about Samsung Support: How to self-diagnose your Samsung Galaxy
-
Others
Can I use the Samsung Health Monitor app even if it's not a Samsung smartphone?
FAQ for Samsung Mobile. Find more about can I use the Samsung Health Monitor app even if it's not a Samsung smartphone?
-
Software Upgrade
What is the minimum OS version for smartphones?
What is the minimum OS version for smartphones?
-
Others
How to use a second screen on your Tablet
How to use a second screen on your Tablet
-
Audio
When I play music or during phone call on Galaxy S22 series, there is noise or the volume is low.
FAQ for mobiles. Find more about When I play music or during phone call on Galaxy S22 series, there is noise or the volume is low.
-
Audio
When I play music or during phone call on Galaxy A33/A53/A73 device, there is noise or the volume is low.
When I play music or during phone call on Galaxy A33/A53/A73 device, there is noise or the volume is low.
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Multimedia
When play a music or video, the sound comes from biased one speaker. What should I do?
When play a music or video, the sound comes from biased one speaker. What should I do?
-
Audio
All sounds including alarm and media volume and ringtone from speaker, receiver are mute. What should I do for this?
FAQ for Samsung Mobile. Find more about All sounds including alarm and media volume and ringtone from speaker, receiver are mute. What should I do for this?
-
Audio
There is noise in the speaker sound of the device
FAQfor Samsung Mobile. Find more about "There is noise in the speaker sound of the device"
-
Audio
Volume is low when using earphones
Volume is low when using earphones
-
Audio
The call ringtone doesn’t sound loud from the beginning and it sounds loud later
The call ringtone doesn’t sound loud from the beginning and it sounds loud later
-
Audio
The call sound decreases suddenly during the speaker mode call
The call sound decreases suddenly during the speaker mode call
-
Others
Safety precautions when using a Galaxy device
FAQ for Mobile Devices. Find more about Safety precautions when using a Galaxy device with Samsung Support.
-
Others
How to automatically refresh the Samsung Galaxy weather widget through movement
How to automatically refresh the Samsung Galaxy weather widget through movement
-
Others
How to use Galaxy device in an emergency to contact emergency contacts and view important medical information
FAQ for Mobile Devices. Find more about How to use Galaxy device in an emergency to contact emergency contacts and view important medical information with Samsung Support.
-
Others
How to connect your Galaxy device to other devices using Connected Devices
How to connect your Galaxy device to other devices using Connected Devices
-
Others
How to change the language settings of each app in your Galaxy device
How to change the language settings of each app in your Galaxy device
-
Others
How to select and view only the albums you want to see in Galaxy gallery
How to select and view only the albums you want to see in Galaxy gallery
-
Others
How to use your Galaxy camera to add and edit a watermark for your photos
FAQ for Mobile Devices. Find more about How to use your Galaxy camera to add and edit a watermark for your photos with Samsung Support.
-
Others
Galaxy eSIM and supported network carriers
FAQ for Mobile Devices. Find more about Galaxy eSIM and supported network carriers with Samsung Support.
-
Others
Galaxy Phone Water Resistance
FAQ for Mobile Devices. Find more about Galaxy phone water resistance with Samsung Support.
-
Call & Contacts
How to turn off Emergency SOS function
How to turn off Emergency SOS function
-
Settings
How to add or remove buttons from quick setting panel
How to add or remove buttons from quick setting panel
-
Settings
How to find and remove duplicate files on your Galaxy device
How to find and remove duplicate files on your Galaxy device
-
Others
How to use Samsung Video editor
How to use Samsung Video editor
-
Others
How to capture an image from a video frame
How to capture an image from a video frame
-
Settings
How to solve screenshot errors on devices with Android 13 OS
FAQ for Mobile Devices. Find out How to solve screenshot errors on devices with Android 13 OS with Samsung Support.
-
Others
How to record, edit and share videos in 8K with your Galaxy device
FAQ for Mobile Devices. Find more about How to record, edit and share videos in 8K with your Galaxy device with Samsung Support.
-
Network & WiFi
Network carriers that support 5G for Samsung Galaxy devices
With the power of 5G, enjoy lightning-fast speeds, reduced latency, and seamless connectivity. Discover if your area is covered by a 5G network.
-
Others
Use two hands with your Samsung Galaxy devices for maximum productivity
Use two hands with your Samsung Galaxy devices for maximum productivity
-
Troubleshoot NFC issues on Galaxy devices
Troubleshoot NFC issues on Galaxy devices
-
Network & WiFi
How to run eSIM self-diagnostics for the Galaxy Watch series
How to run eSIM self-diagnostics for the Galaxy Watch series
-
Others
Navigate your Galaxy phone and Galaxy tablet using Multi control
Navigate your Galaxy phone and Galaxy tablet using Multi control
-
Power
Causes and solutions for when your Samsung Galaxy device gets warm
If you are unsure as to why your Samsung Galaxy device is giving off heat, we may be able to help identify a cause and a solution.
-
Application
Galaxy device slows down, freezes, or displays ads after installing third-party apps
Galaxy device slows down, freezes, or displays ads after installing third-party apps
-
Camera
How to take a selfie with the Samsung Galaxy Z Flip5 FlexCam
How to take a selfie with the Samsung Galaxy Z Flip5 FlexCam
-
Camera
Tips for taking clear close-up photos with Galaxy phones
Use the tips in this guide to achieve clear photos when using your Samsung Galaxy S23 series, Galaxy Z Fold5, and Galaxy Z Flip5 phones.
-
Others
How to clean your Samsung Galaxy device
How to clean your Samsung Galaxy device
-
Software Upgrade
Simplified app names in Galaxy One UI 6
Discover the streamlined experience of Samsung Galaxy One UI 6.0, where app names are simplified for enhanced usability. Explore Samsung's latest user interface updates, making your Android device even more user-friendly.
-
Others
Protect your Galaxy device with the Auto Blocker feature
Protect your Galaxy device with the Auto Blocker feature
-
Hardware
Third-party products causing paint to peel off Galaxy devices
Third-party products causing paint to peel off Galaxy devices
-
Others
How to set up and use the Browsing assist features with Galaxy AI
Use this guide to learn how to set up and use different AI features in Browsing assist on the S24.
-
Others
How to use Transcribe assist with Galaxy AI
Follow this guide to learn how to use the Transcribe Assist feature on Galaxy S24 in a few quick steps.
-
Others
How to use Note assist with Galaxy AI
How to use Note assist with Galaxy AI
-
Others
How to set up and use the Interpreter app on Galaxy devices
How to set up and use the Interpreter app on Galaxy devices
-
Call & Contacts
eSIM Contact saving function support discontinued
Learn how the discontinuation of the eSIM Contact saving function will affect where you store your contacts’ information.
-
Settings
Restricted access to the use of Google's Discover and Generative Wallpaper features on Galaxy devices for underage Google Account users
Restricted access to the use of Google's Discover and Generative Wallpaper features on Galaxy devices for underage Google Account users
-
Camera
Edit suggestion for photos with Galaxy AI
Edit suggestion for photos with Galaxy AI
-
Samsung Apps
Use the Samsung Find app to share your location with your friends, child, family, and other contacts
Use the Samsung Find app to share your location with your friends, child, family, and other contacts
-
Samsung Apps
Use the Samsung Find app to locate a lost device
Learn how to use the Samsung Find app to locate lost devices and track Samsung SmartTags.
-
Samsung Apps
Features of the Samsung Find app
Discover the various features of the Samsung Find app.
-
Others
How to set Generative wallpaper on Galaxy devices
Learn how to use generative wallpaper on the Galaxy S24.
-
Others
How to use Quick Share to share a file between phones
FAQ for Samsung Mobile. Find more about How to use Quick Share to share a file between phones with Samsung Support.
-
Camera
Enhanced zoom and Nightography on Galaxy devices
Discover the latest improvements in the enhanced zoom and nightography features included on the S24.
-
Network & WiFi
Samsung Galaxy device's GPS signal is lost
Discover the causes of a lost GPS signal on a Galaxy device.
-
Audio
How to use hearing aids with Samsung Galaxy devices
Discover how to use your hearing aids with your Galaxy device as well as how to use your device’s hearing enhancements features.
-
Hardware
Solid foreign object and water resistance rating (IP ratings) guide
Solid foreign object and water resistance rating (IP ratings) guide
-
Network & WiFi
What to do if you have a poor signal and cannot make calls on your Samsung Galaxy device
Learn some simple solutions for when your Galaxy device has a poor signal.
-
Samsung Apps
View your step count in Samsung Health
View your step count in Samsung Health
-
Software Upgrade
How to update your Samsung Galaxy phone or tablet
How to update your Samsung Galaxy phone or tablet
-
Settings
About the updated Edge Panel and accessing the Smart select feature
About the updated Edge Panel and accessing the Smart select feature
-
Audio
Sounds, vibrations, and notifications on your Samsung Galaxy devices
Personalise sounds, vibrations, and notification settings on your Samsung Galaxy devices to enhance your user experience.
-
Battery
How to set the display of charging information on your Samsung Galaxy device
How to set the display of charging information on your Samsung Galaxy device
-
Others
How to locate the digital User guide on your device
Learn how to locate your Galaxy device’s digital user manual on your device.
-
Audio
Solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications
Solutions for when your Galaxy phone won’t vibrate when receiving calls or notifications
-
Others
How to pair a Galaxy Watch with your Samsung Galaxy device
How to pair a Galaxy Watch with your Samsung Galaxy device
-
Power
How to use the Wireless power sharing feature on your Galaxy Device
Learn how to use the Wireless power sharing feature to charge your Galaxy phone and other devices.
-
Settings
How to use your Galaxy phone or Watch to manage notifications on your wearable device
Learn how to use your Galaxy phone and Galaxy Watch to enable and disable notifications on your wearable device.
-
Others
How to fix the “No SIM Card Detected” error on Samsung Galaxy devices
How to fix the “No SIM Card Detected” error on Samsung Galaxy devices
-
Others
What to do if your Samsung Galaxy device is not responding to S Pen Air actions
What to do if your Samsung Galaxy device is not responding to S Pen Air actions
-
Lock
Brief widgets on your Samsung Galaxy 25 Lock screen
Brief widgets on your Samsung Galaxy 25 Lock screen
-
Others
How to use AI select on your Galaxy phone and tablet
How to use AI select on your Galaxy phone and tablet
-
Others
How to remove unwanted sound from videos using Audio eraser on your Galaxy
How to remove unwanted sound from videos using Audio eraser on your Galaxy
-
Others
How to use updated notification settings in Samsung One UI 8
FAQ for Samsung Mobile. Find more about how to use updated notification settings in Samsung One UI 8 with Samsung Support.
-
Others
What to do if facial recognition isn’t working on your Galaxy phone
FAQ for Samsung Mobile. Find more about what to do if facial recognition isn’t working on your Galaxy phone with Samsung Support.
-
Others
How to customise the Side button with new features on your Galaxy phone and tablet
How to customise the Side button with new features on your Galaxy phone and tablet
-
Others
How to use Google Gemini on your Galaxy phone
How to use Google Gemini on your Galaxy phone
-
Others
What to do if your Samsung Galaxy phone folder does not appear on PC connection
FAQ for Samsung Mobile. Find more about what to do if your Samsung Galaxy phone folder does not appear on PC connection with Samsung Support.
-
Others
What to do when your Samsung Galaxy device battery drains faster
What to do when your Samsung Galaxy device battery drains faster
-
Others
How to check, repair or replace a Samsung Galaxy device battery
How to check, repair or replace a Samsung Galaxy device battery
-
Others
What to do when your Samsung Galaxy device heats up while in use
What to do when your Samsung Galaxy device heats up while in use
-
Others
How to check when to replace your Samsung Galaxy phone battery
How to check when to replace your Samsung Galaxy phone battery
-
Others
How to remove unnecessary files and close background apps on your Samsung Galaxy phone
How to remove unnecessary files and close background apps on your Samsung Galaxy phone
-
Others
How to find and manage files on your Samsung Galaxy device
How to find and manage files on your Samsung Galaxy device
-
Others
How to record, play back, and share voice recordings on your Samsung Galaxy phone
FAQ for Samsung Mobile. Find more about how to record, play back, and share voice recordings on your Samsung Galaxy phone with Samsung Support.
-
Others
How to use Routines on your Samsung Galaxy device
FAQ for Samsung Mobile. Find more about how to use Routines on your Samsung Galaxy device.
-
Others
How to add and manage events using the Calendar app on your Samsung Galaxy phone
How to add and manage events using the Calendar app on your Samsung Galaxy phone
-
Others
What to do when your Samsung Galaxy phone screen appears in greyscale or shows inverted colours
What to do when your Samsung Galaxy phone screen appears in greyscale or shows inverted colours
-
Others
Changes to the Home screen on the Samsung Galaxy devices
Changes to the Home screen on the Samsung Galaxy devices
-
Others
Guide to Apps screen changes on the Samsung Galaxy devices
Guide to Apps screen changes on the Samsung Galaxy devices
-
Lock
Brief widgets on your Samsung Galaxy devices Lock screen
Brief widgets on your Samsung Galaxy devices Lock screen
-
Others
How to use the Galaxy Avatar feature on your Samsung Galaxy devices
How to use the Galaxy Avatar feature on your Samsung Galaxy devices
-
Others
How to find your Galaxy Watch when it is lost
How to find your Galaxy Watch when it is lost
-
Others
How to use the Now bar on the lock screen of your Samsung Galaxy device
How to use the Now bar on the lock screen of your Samsung Galaxy device
-
Others
How to use Creative studio (Drawing assist) on the Samsung Galaxy device
FAQ for Samsung Mobile. Find more about how to use Creative studio (Drawing assist) on the Samsung Galaxy device with Samsung Support.
-
Others
How to set up and use Now brief on your Samsung Galaxy device
FAQ for Samsung Mobile. Find more about how to set up and use Now brief on your Samsung Galaxy device.
-
Others
How to reconnect your Samsung Galaxy Watch or Buds series to a new phone
How to reconnect your Samsung Galaxy Watch or Buds series to a new phone
-
Others
Samsung Care+ Frequently Asked Questions
FAQ for Samsung Mobile. Find more about Samsung Care+ Frequently Asked Questions with Samsung Support.
-
Others
What to do if notifications are not showing or there is no sound on your Samsung Galaxy device
What to do if notifications are not showing or there is no sound on your Samsung Galaxy device
-
Others
How to use Do not disturb mode on your Samsung Galaxy Watch series
FAQ for Samsung Mobile. Find more about how to use Do not disturb mode on your Samsung Galaxy Watch series with Samsung Support.
-
Others
How to delete pre-installed apps on your Samsung Galaxy device
How to delete pre-installed apps on your Samsung Galaxy device
-
Others
How to unlock your Samsung Galaxy device using the previous screen lock method
How to unlock your Samsung Galaxy device using the previous screen lock method
-
Others
How to record your screen on your Samsung Galaxy device
How to record your screen on your Samsung Galaxy device
-
Others
What to do if the screen brightness changes automatically on your Samsung Galaxy device
What to do if the screen brightness changes automatically on your Samsung Galaxy device
-
Others
How to sync your Google Calendar on your Samsung Galaxy device
How to sync your Google Calendar on your Samsung Galaxy device
-
Others
How to use Sleep mode and Theatre mode on your Samsung Galaxy Watch series
How to use Sleep mode and Theatre mode on your Samsung Galaxy Watch series
-
Battery
Why your Samsung Galaxy device may appear to be charging slowly or not charging at all
Why your Samsung Galaxy device may appear to be charging slowly or not charging at all
-
Call & Contacts
How to fix low or no sound during calls on your Samsung Galaxy device
How to fix low or no sound during calls on your Samsung Galaxy device
-
Others
What to do when your Samsung Galaxy device appears to be slow or unresponsive
What to do when your Samsung Galaxy device appears to be slow or unresponsive
-
Hardware
What to do when your Samsung Galaxy device screen is cracked or damaged
What to do when your Samsung Galaxy device screen is cracked or damaged
-
Lock
One UI 9.0 lockscreen security policy changes
Learn about the strengthened lock screen security policies in One UI 9.0, including reduced unlock retry limits, enhanced time-outs, and the Auto Factory Reset feature designed to protect your data.
-
Others
MMF and MID files are not played by Multimedia Player.
MMF and MID files are not played by Multimedia Player.
-
How do I sync my Google™ or Yahoo!® contacts to my Device with Kies
How do I sync my Google™ or Yahoo!® contacts to my Device with Kies
Manuals & Downloads
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