Laundry


Don’t get into a spin when things go wrong. With free home support on-demand and extended home repairs, Samsung Care® Premium can get your Washing Machine or Dryer back up and running quickly.

And while we can’t find those missing socks, if you have an eligible premium washing machine or Dryer, we can help with a free inlet or outlet hose, filter replacement and also provide health checks and installation support.*

*Terms and Conditons apply

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  • QuickDrive™
  • FlexWash™
  • Other Washer
  • Heat Pump Dryer
  • AirDresser

QuickDrive™

QuickDrive™ Benefits


From free replacements on inlet and outlet hoses to free product health checks, as a Samsung QuickDrive™ customer you receive both Samsung Care® Standard and Samsung Care® Premium benefits for added peace of mind.

Available on QuickDrive™ purchased after 1st December 2017.

Premium Benefits

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Free Support

Needing help with your Washing Machine? We can help by providing free home installation checks and tutorials so you can get the best out of your Samsung product.

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Free Health Check

Are you getting the best out of your Samsung product? Let us give you a courtesy call, to make sure you do! We can also have someone to come visit you at your request.*

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Free Replacements

Need a new filter? We’ll send you one free of charge!

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Peace Of Mind#

Worried about damage to your Washing Machine? Accidents do happen, let us look after you by providing you with discount on parts*.

Standard Benefits

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Home Support On Demand*

Having problems and needing us to help you? We can get to you within 24hrs or on a day that best suits you.
(Monday – Saturday only)

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Instant
Response

Have a question? Or want to know more about our products and services, we are here every day for you!

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Extended Home Repair Hours*

Having trouble getting someone to come and help when you need it the most? We have extended our home repairs hours to ensure that you can be looked after.
Mon-Fri 7am-8pm, Sat 9am-5pm

FlexWash™

FlexWash™ Benefits


From free replacements on inlet and outlet hoses to free product health checks, as a Samsung FlexWash™ customer you receive both Samsung Care® Standard and Samsung Care® Premium benefits for added peace of mind.

Available on FlexWash™ purchased after 1st December 2017.

Premium Benefits

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Free Support

Needing help with your Washing Machine? We can help by providing free home installation checks and tutorials so you can get the best out of your Samsung product.

image

Free Health Check

Are you getting the best out of your Samsung product? Let us give you a courtesy call, to make sure you do! We can also have someone to come visit you at your request.*

image

Free Replacements

Need a new filter? We’ll send you one free of charge!

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Peace Of Mind#

Worried about damage to your Washing Machine? Accidents do happen, let us look after you by providing you with discount on parts*.

Standard Benefits

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Home Support On Demand*

Having problems and needing us to help you? We can get to you within 24hrs or on a day that best suits you.
(Monday – Saturday only)

image

Instant
Response

Have a question? Or want to know more about our products and services, we are here every day for you!

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Extended Home Repair Hours*

Having trouble getting someone to come and help when you need it the most? We have extended our home repairs hours to ensure that you can be looked after.
Mon-Fri 7am-8pm, Sat 9am-5pm

Other Washer

Other Washer Benefits


From home support on demand to extended home repair hours, Samsung Care® provides a range of benefits to make sure your washing machine is always ready to take on the next load.

Standard Benefits

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Home Support On Demand*

Having problems and needing us to help you? We can get to you within 24hrs or on a day that best suits you.
(Monday – Saturday only)

image

Instant
Response

Have a question? Or want to know more about our products and services, we are here every day for you!

image

Extended Home Repair Hours*

Having trouble getting someone to come and help when you need it the most? We have extended our home repairs hours to ensure that you can be looked after.
Mon-Fri 7am-8pm, Sat 9am-5pm

Heat Pump Dryer

Heat Pump Dryer Benefits


From free replacements on filter to free product health checks, as a Samsung Heat Pump Dryer customer you receive both Samsung Care® and Samsung Care® Premium benefits for added peace of mind.

Available on Heat Pump Dryer purchased after 1st December 2017, only on selected models.

Premium Benefits

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Free Support

Needing help with your Washing Machine? We can help by providing free home installation checks and tutorials so you can get the best out of your Samsung product.

image

Free Health Check

Are you getting the best out of your Samsung product? Let us give you a courtesy call, to make sure you do! We can also have someone to come visit you at your request.*

image

Free Replacements

Need a new filter? We’ll send you one free of charge!

image

Peace Of Mind#

Worried about damage to your Dryer Machine? Accidents do happen, let us look after you by providing you with discount on parts*.

Standard Benefits

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Home Support On Demand*

Having problems and needing us to help you? We can get to you within 24hrs or on a day that best suits you.
(Monday – Saturday only)

image

Instant
Response

Have a question? Or want to know more about our products and services, we are here every day for you!

image

Extended Home Repair Hours*

Having trouble getting someone to come and help when you need it the most? We have extended our home repairs hours to ensure that you can be looked after.
Mon-Fri 7am-8pm, Sat 9am-5pm

AirDresser

AirDresser Benefits


From home support on demand to extended home repair hours, Samsung Care® provides a range of benefits to support you when you need it most.

Standard Benefits