Refrigerator


Get the most from your Samsung Refrigerator. From free home installation tutorials to health checks and extended home repairs, Samsung Care® Premium rewards a great range of benefits to Samsung Refrigerator customers.

We’ll even arrange free replacements on water filters and shelves for Family Hub™ and Chef Collection™ Refrigerators, and provide peace of mind with discount on parts. It’s just what you need to keep cool, even when things go wrong.*

*Terms and Conditons apply

Mother and child in modern kitchen with Samsung refrigerator
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  • Family Hub™
  • Chef Collection™
  • Other

Family Hub™

FamilyHub™ Benefits


From free replacements on water filters and shelves to free product health checks, as a Samsung Family Hub™ customer you receive both Samsung Care® and Samsung Care® Premium benefits for added peace of mind.

Available on Family Hub™ purchased after 1st December 2017.

Premium Benefits

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Free Support

Needing help with your Refrigerator? We can help by providing free home installation checks and tutorials so you can get the best out of your Samsung product.

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Free Health Check

Are you getting the best out of your Samsung product? Let us give you a courtesy call, to make sure you do! We can also have someone to come visit you at your request.*

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Free Replacements

Need a new water filter or new shelves for your refrigerator? We’ve got you covered! We’ll send you a replacement free of charge.*

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Peace Of Mind#

Accidental damage discount on parts*

Standard Benefits

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Home Support On Demand*

Having problems and needing us to help you? We can get to you within 24hrs or on a day that best suits you.
(Monday – Saturday only)

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Instant
Response

Have a question? Or want to know more about our products and services, we are here every day for you!

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Extended Home Repair Hours*

Having trouble getting someone to come and help when you need it the most? We have extended our home repairs hours to ensure that you can be looked after.
Mon-Fri 7am-8pm, Sat 9am-5pm

Chef Collection™

Chef Collection™ Benefits


From free replacements on water filters and shelves to free product health checks, as a Samsung Chef Collection™ customer you receive both Samsung Care® and Samsung Care® Premium benefits for added peace of mind.

Available on Chef Collection purchased after 1st December 2017.

Premium Benefits

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Free Support

Needing help with your Refrigerator? We can help by providing free home installation checks and tutorials so you can get the best out of your Samsung product.

image

Free Health Check

Are you getting the best out of your Samsung product? Let us give you a courtesy call, to make sure you do! We can also have someone to come visit you at your request.*

image

Free Replacements

Need a new water filter or new shelves for your refrigerator? We’ve got you covered! We’ll send you a replacement free of charge.*

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Peace Of Mind#

Accidental damage discount on parts*

Standard Benefits

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Home Support On Demand*

Having problems and needing us to help you? We can get to you within 24hrs or on a day that best suits you.
(Monday – Saturday only)

image

Instant
Response

Have a question? Or want to know more about our products and services, we are here every day for you!

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Extended Home Repair Hours*

Having trouble getting someone to come and help when you need it the most? We have extended our home repairs hours to ensure that you can be looked after.
Mon-Fri 7am-8pm, Sat 9am-5pm

Other

Other Refrigerator Benefits


With home support on demand, 24/7 chat support and extended home repair hours, Samsung Care® helps you and your refrigerator stay cool.

Standard Benefits

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Home Support On Demand*

Having problems and needing us to help you? We can get to you within 24hrs or on a day that best suits you.
(Monday – Saturday only)

image

Instant
Response

Have a question? Or want to know more about our products and services, we are here every day for you!

image

Extended Home Repair Hours*

Having trouble getting someone to come and help when you need it the most? We have extended our home repairs hours to ensure that you can be looked after.
Mon-Fri 7am-8pm, Sat 9am-5pm