*Image simulated. Actual UX/UI may differ.
*Google is a trademark of Google LLC. Sequences shortened and simulated. Results for illustrative purposes only. Service availability may vary by country, language, device model. Requires internet connection. Users may need to update Android and Google app to the latest version. Works on compatible apps and surfaces. Results may vary depending on visual matches. Accuracy of results is not guaranteed. Works on compatible apps and surfaces, and with ambient music only. Will not identify music coming through headphones or if phone volume is off. Results may vary depending on audio matches. May not work on all visual or audio elements.
*Colour availability may vary by country, region or carrier.
*Fees may apply to certain AI features at the end of 2025.
Slimmer design with a stylish twist
Make a statement with a mix of minimalism with Galaxy A36 5G. Featuring a clean, linear grouped camera layout with a premium glass back. Built with a slimmer bezel and flat side frame, offering a slim, stylish feel and finish.
*Compared to previous Galaxy A35 5G.*Colour availability may vary by country, region or carrier.
See the Highlights
- *Colour availability may vary by country, region or carrier.
- *Colour availability may vary by country, region or carrier.
Awesome larger 6.7” display for immersive gameplay
Watch the latest shows on a larger, 6.7" FHD+ Super AMOLED display. With a 120 Hz refresh rate and increased brightness of 1,200 nits, enjoy smooth scrolling and better visibility, even when outdoors.
*Compared to previous Galaxy A35 5G.
*Measured diagonally, the screen size is 6.7" in the full rectangle and 6.5" accounting for the rounded corners. Actual viewable area is less due to the rounded corners and the camera hole.
*1,200 nits at HBM (High Brightness Mode).
*Image simulated for illustrative purposes.
Power to perform
Harness the full power of the Octa-core processor with a robust CPU, GPU and NPU, made to multitask, play games and stream your favorite shows. Galaxy A36 5G comes with a large vapor chamber to stay cool while handling tasks with ease.
*Memory/storage options and availability may vary by country, region or carrier.
*Image simulated for illustrative purposes.
Built for performance with 6x OS upgrade
Stay up to date with 6 generations of OS upgrades and 6 years of security updates to keep your Galaxy A36 5G secure and performing at its best.
Built for security with Knox Vault
Safeguard your sensitive data with Samsung Knox Vault for protection.
*Security features or hardware/software architecture of Samsung Knox Vault on Samsung Galaxy A series smartphones may differ from those on Samsung Galaxy flagship devices including S series, Z series, S FE series smartphones and Tab S series tablets launched from 2021 onwards.
*Availability of Samsung Knox Vault may vary depending on the device model.
Up-to-date privacy protection
Awesome Intelligence
Improved cameras for more creativity
* When compared against [insert device]
*Actual product may differ from the image shown.
*50 MP resolution is available on the Galaxy A36 5G's rear Wide-angle camera only.
*Results may vary depending on shooting conditions including multiple subjects, being out of focus or moving subjects.
Share your best selfies and portraits
From dance challenges to flawless portraits, highlight your best side with 12 MP resolution. Equipped with an advanced AP and sensor, the front camera captures clear, detailed shots—even in low light.
*Results may vary depending on shooting conditions including multiple subjects, being out of focus or moving subjects.
Everyday Performance
Corning® Gorilla® Glass Victus®+ keep the Awesome design of Galaxy A36 5G looking great. Plus, with IP67 protection, the new Galaxy A series can withstand dust and accidental splashes.
*Image simulated for illustrative purposes.
*Corning® Gorilla® Glass Victus®+ is applied to the front and rear of the device.
*Corning® Gorilla® Glass Victus®+ back glass does not include camera glass. Frame does not include volume and side keys or SIM tray.
*Galaxy A36 5G is rated as IP67. Based on lab test conditions for submersion in up to 1 meter of freshwater for up to 30 minutes. Not advised for beach or pool use.
Samsung Galaxy Experience
*Actual UI may be different. Image simulated for illustrative purposes.
*For more information on Smart Switch and Quick Share, visit their feature service landing pages on Samsung.com.
*Available functions may vary depending on the device, country, region, carrier or the version of One UI.
Compare smartphones
Frequently Asked Questions
-
Galaxy A36 5G is the ideal companion for gaming, social media and entertainment. Powered by an Octa-core processor with a large vapor chamber and 5,000 mAh battery, Galaxy A36 5G offers smoother gameplay and long-lasting performance. Enjoy crisp, fluid visuals with a 120 Hz refresh rate and 1,200 nits brightness, ideal for streaming and watching videos. Capture stunning selfies with the 12 MP front camera and Video HDR, remove unwanted objects with Object Eraser and enhance your photos with one-of-a-kind Filters.
-
The main difference between Galaxy A36 5G and Galaxy A35 5G is that Galaxy A36 5G has a larger 6.7" FHD+ Super AMOLED display with a higher peak brightness of 1,200 nits, slimmer bezels and a sleeker design. In contrast, Galaxy A35 5G features a 6.6" FHD+ Super AMOLED display with a peak brightness of 1,000 nits. Galaxy A36 5G also offers a 12 MP front camera with video HDR, 45 W for faster charging, 6 generations of OS and 6 years of security updates, versus the 13 MP front camera of the Galaxy A35 5G which supports 25 W charging, 4 generations of OS and 5 years of security updates.
-
Improve your experience by connecting and controlling your compatible devices with ease. Simply pair your Galaxy A36 5G with Galaxy Fit3 to track your fitness, and connect to your Galaxy Buds FE to listen to your favorite tunes. Then, manage your devices seamlessly within the Galaxy Ecosystem.
-
If you're looking for a more affordable Samsung Galaxy smartphone that still offers great features, Galaxy A series is an excellent choice. With a reasonable price, you can take amazing photos, binge-watch your favorite show with less battery issues and more.
-
Select from a variety of accessories depending on your unique needs. From the Silicone Case, Clear Case or Card Slot Case for daily convenience, to the Rugged Case and Screen Protector for additional protection, find the best choice for you.
*Samsung does not make any promises, assurances or guarantees as to the accuracy, completeness or reliability of the output provided by Intelligence Features.
*Availability of Awesome intelligence features may vary depending on the region/country, OS/One UI version, device model, and phone carrier.
*Awesome intelligence features will be provided for free until the end of 2025 on supported Samsung Galaxy devices. Different terms may apply for Intelligence Features provided by third parties.
*Awesome intelligence service may be limited for minors in certain regions with age restrictions over AI usage.
Specifications
-
Weight (g)
195
-
CPU Speed
2.4GHz, 1.8GHz
-
CPU Speed
2.4GHz, 1.8GHz
-
CPU Type
Octa-Core
-
Size (Main_Display)
170.1mm (6.7" full rectangle) / 165.5mm (6.5" rounded corners)
-
Resolution (Main Display)
1080 x 2340 (FHD+)
-
Technology (Main Display)
Super AMOLED
-
Colour Depth (Main Display)
16M
-
Max Refresh Rate (Main Display)
120 Hz
-
Rear Camera - Resolution (Multiple)
50.0 MP + 8.0 MP + 5.0 MP
-
Rear Camera - F Number (Multiple)
F1.8 , F2.2 , F2.4
-
Rear Camera - Auto Focus
Yes
-
Rear Camera - OIS
Yes
-
Rear Camera Zoom
Digital Zoom up to 10x
-
Front Camera - Resolution
12.0 MP
-
Front Camera - F Number
F2.2
-
Front Camera - Auto Focus
No
-
Front Camera - OIS
No
-
Rear Camera - Flash
Yes
-
Front Camera - Flash
No
-
Video Recording Resolution
UHD 4K (3840 x 2160)@30fps
-
Slow Motion
240fps @HD
-
Memory_(GB)
6
-
Storage (GB)
128
-
Available Storage (GB)
106.0
-
SIM size
Nano-SIM (4FF), Embedded-SIM
-
Infra
2G GSM, 3G WCDMA, 4G LTE FDD, 4G LTE TDD, 5G Sub6 FDD, 5G TDD Sub6
-
2G GSM
GSM850, GSM900, DCS1800, PCS1900
-
3G UMTS
B1(2100), B2(1900), B4(AWS), B5(850), B8(900)
-
4G FDD LTE
B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B12(700), B17(700), B20(800), B25(1900), B26(850), B28(700), B66(AWS-3)
-
4G TDD LTE
B38(2600), B40(2300), B41(2500)
-
5G FDD Sub6
N1(2100), N3(1800), N5(850), N7(2600), N8(900), N26(850), N28(700), N66(AWS-3)
-
5G TDD Sub6
N40(2300), N41(2500), N77(3700), N78(3500)
-
USB Interface
USB Type-C
-
USB Version
USB 2.0
-
Location Technology
GPS, Glonass, Beidou, Galileo, QZSS
-
Earjack
USB Type-C
-
MHL
No
-
Wi-Fi
802.11a/b/g/n/ac/ax 2.4GHz+5GHz, HE80, MIMO, 1024-QAM
-
Wi-Fi Direct
Yes
-
Bluetooth Version
Bluetooth v5.4
-
PC Sync.
Smart Switch (PC version)
-
Android
-
Form Factor
Touchscreen Bar
-
Accelerometer, Fingerprint Sensor, Gyro Sensor, Geomagnetic Sensor, Light Sensor, Virtual Proximity Sensing
-
Dimension (HxWxD, mm)
162.9 x 78.2 x 7.4
-
Weight (g)
195
-
Video Playback Time (Hours)
Up to 29
-
Battery Capacity (mAh, Typical)
5000
-
Removable
No
-
Stereo Support
Yes
-
Video Playing Format
MP4, M4V, 3GP, 3G2, AVI, FLV, MKV, WEBM
-
Video Playing Resolution
UHD 4K (3840 x 2160)@30fps
-
Audio Playing Format
MP3, M4A, 3GA, AAC, OGG, OGA, WAV, AMR, AWB, FLAC, MID, MIDI, XMF, MXMF, IMY, RTTTL, RTX, OTA
-
Gear Support
Galaxy Ring, Galaxy Buds3 Pro, Galaxy Buds2 Pro, Galaxy Buds Pro, Galaxy Buds Live, Galaxy Buds+, Galaxy Buds3, Galaxy Buds2, Galaxy Buds, Galaxy Buds FE, Galaxy Fit3, Galaxy Fit2, Galaxy Fit e, Galaxy Fit, Galaxy Watch FE, Galaxy Watch Ultra, Galaxy Watch7, Galaxy Watch6, Galaxy Watch5, Galaxy Watch4, Galaxy Watch3, Galaxy Watch, Galaxy Watch Active2, Galaxy Watch Active
-
Samsung DeX Support
No
-
Bluetooth® Hearing Aid Support
Android Audio Streaming for Hearing Aid(ASHA)
-
SmartThings Support
Yes
-
Mobile TV
No
-
Security Update Period (Valid until)
31 March 2031
Reviews
Galaxy A36 5G
- The device offers good performance, camera quality, and battery life.
- Many users find it fast, responsive, and easy to use, with a bright and colorful display.
- While some noted the lack of a microSD card slot as a limitation, the phone generally meets the needs of everyday users well.
Reviews with images & videos
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
627 Reviews
2025-11-18
2025-09-27
CX
Thanks for taking the time to leave a great review of your Galaxy A36. We're glad to hear you love the phone but sorry to hear you are having multiple different issues with the device. We would recommend making sure the software on the phone is fully up to date by going to Settings > Software update > Download and install. We would also recommend a Soft Reset of the phone by holding the volume down and power buttons simultaneously for around 10 seconds. If this does not work, please get in touch, so we can assist further. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2026-05-24
Sandy Samsung CS
Hello, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport and choosing ‘Email General Support’ and providing the Subject Line: Samsung Review Case – Galaxy A36 5G(SM-A366WZKAXAC) Thank you, Samsung Customer Care
2025-12-30
2025-12-23
2026-03-31
Samsung AU
That’s awesome to hear, there’s something really satisfying about getting a new phone and immediately enjoying the updated apps and features. It sounds like the experience has been smooth right from the start. Glad it’s been a great fit for you so far!
2025-12-19
SECA CS
Hello Andruid, Thank you for taking time out of your day to providing us product feedback. We will pass this to our relevant teams. For additional product feature feedback or troubleshooting support, please connect with our experts via Live Chat at www.samsung.com/ca/support/live-chat-support Thank you, Samsung Customer Care.
2025-11-26
2025-07-01
CX
Thank you for taking the time to review the Galaxy A36, Gina. We pride ourselves on creating devices that exceed our customers expectations, and we're disheartened to see this has not been the case for you on this occasion. Should the message appear again or if you require assistance with any other issues you may be experiencing with your phone, we'd love to help. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CH at Samsung Support
2026-03-30
CX
Thank you for the love and sharing your superb experience with the A36, your words put a smile on our face. Welcome to the Galaxy family. ^CB at Samsung Support
2025-08-31
Punjab
CX
Thanks for taking your time to leave us a review on your Galaxy A36 5G. We're elated to hear that you like the 5000 mAh battery and the 6.7" FHD+ Super AMOLED display, with a 120 Hz refresh rate. We're also happy to hear the device is performing well! Let's look into fixing the issue you are having with the camera. Here are some tips for taking the best photos and optimising your camera: https://www.samsung.com/uk/mobile-phone-buying-guide/photography-tips-for-smartphone/ If you are still experiencing issues after following this guide, please get in touch with us for further help. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2025-07-25
Fife
CX
We are ecstatic to see how much you are loving your A36! From the massive 5,000 mAh battery, powerful Snapdragon 6 Gen3 processor and Wi-Fi 6 connectivity, you'll get the ultimate experience! ^LB at Samsung Support
2025-05-09
Lymm Cheshire
CX
Thanks for your lovely review of your A36! From the massive 5,000 mAh battery and impressive 50MP camera, we know you'll have hours of fun! ^LB at Samsung Support
2025-05-07
CX
Thank you for taking time to review your A36, Toni. We are sorry to see you are not fully enjoying your phone. With Smart Switch, we know you will be able to transfer all your data successfully, here is a great guide to help do this perfectly: https://www.samsung.com/uk/support/mobile-devices/what-is-smart-switch-and-how-do-i-use-it/ With the massive 5,000 mAh battery and powerful Snapdragon 6 Gen3 processor, you will get the ultimate performance for hours! Along with the striking 6.7” Super AMOLED display, the pics taken on the impressive 50MP camera will wow you for years to come! If you are having issues with connectivity, we'd recommend contacting our Support Teams who will get this working properly for you. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-04-22
Scotland
CX
We are glad to see that you are very happy with your fantastic Galaxy A36, Lil! This brilliant smartphone will make every day awesome! ^CL at Samsung Support
2025-03-13
Bristol
CX
We are thrilled to see you are loving your A36! With the striking 6.7" Super AMOLED display, the pics taken on the epic 50MP camera will wow you for years to come! ^LB at Samsung Support
2025-03-14
Bristol
2025-06-05
CX
Thank you for sharing this review with us about your awesome Galaxy A36, Phil. It makes us very happy to read that you think this is a great phone overall, and that you are particularly happy with its brilliant range of features, enhanced IP67 protection, advanced cameras and massive storage. We are also pleased that you are happy with its high RAM and long-lasting battery, and please don't hesitate to follow this link for a great guide about how to keep the phone always as fast as possible: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ On this other link instead, you can find a second guide about how to identify any issue affecting the signal of your phone, and how to improve it right away: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-you-have-a-poor-signal-and-cannot-make-calls-on-your-samsung-galaxy-device/ We are confident that the guidance above will help you enjoy the Galaxy A36 as much and even more than your previous Galaxy A70. Still, if you need more assistance with this, please don't hesitate to speak to our Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2025-08-17
St helens, merseyside
CX
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^CH at Samsung Support
2025-12-23
2026-03-18
2025-08-17
CX
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^CH at Samsung Support
2026-03-15
2026-03-09
Wales
CX
Congratulations on your upgrade to the awesome A36, Em! We're delighted to hear that you're pleased with the Camera, which delivers perfect shots every time, along with the long lasting battery life and the crystal clear display quality. In regard to the Wi-Fi connectivity, we recommend turning off your router for 30 seconds, then turning it back on. Along with this, perform a soft reset of your phone by pressing and holding the Side key and the Volume down key for about 10 seconds or so, or until your phone reboots. These steps will clear any glitches. The following link contains more helpful steps you can take: https://www.samsung.com/ie/support/mobile-devices/i-cant-connect-to-wifi/ If the issue continues, please reach out to our friendly Support Teams who can assist further. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ Thank you for sharing your review with us, and we hope the above information is helpful to you. ^EW at Samsung Support
2026-05-23
Sandy Samsung CS
Hello Jjjane, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport and choosing ‘Email General Support’ and providing the Subject Line: Samsung Review Case – Galaxy A36 5G Thank you, Samsung Customer Care
2025-12-11
2025-12-09
2025-12-22
2025-05-10
Sheffield
2025-07-15
CX
We are thrilled to see you are loving your A36! From the massive 5,000 mAh battery, 50MP camera and striking 6.7” Super AMOLED display, we can see why you love it! Along with Wi-Fi 6, you'll get ultimate speeds to keep connected for longer! We appreciate your feedback regarding cases, you can look at third-party reputable companies that may have the perfect case for you. ^LB at Samsung Support
2025-09-26
South-London
CX
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks, Charlie! ^SK at Samsung Support
2025-11-20
2026-03-26
Social Media
Sorry to hear this has happened, and thank you for this review. We will forward this to the product team for future updates.
2025-11-29
2025-10-17
2025-05-04
NE England
CX
Great to see that your A36 5G is handling all of your needs brilliantly! You can disable Bixby in Settings > Advanced features > Side button > Press and hold > Select your preferred function for this button. You can also leave the Bixby service in Settings > Advanced features > Bixby > Leave Bixby. We can assure you that all the base features on your phone, including Samsung Wallet, are incredibly secure, thanks to Knox. You can read all about the security that Knox provides here: https://www.samsung.com/uk/mobile-phone-buying-guide/what-is-samsung-knox/ Specifically, you can read about how secure Samsung Wallet is here: https://www.samsung.com/uk/support/apps-services/how-secure-is-samsung-wallet/ For now, as long as you don't add anything into Samsung Wallet, it will not retain your data, and you can copy and paste anything you wish without the involvement of this app. We're sure that with further use, your brilliant phone will earn that fifth star! ^SK at Samsung Support
2025-10-02
CX
Thanks for taking the time to leave a review of your Galaxy A36. We're sorry to hear you are having an issue with files being deleted after you have copied them and deleted the recent file. We ask that you contact us so that we can look into this and assist. You can contact us here: https://www.samsung.com/uk/support/contact/ We hope to hear from you soon! ^KF at Samsung Support
2025-12-20
2025-12-21
2025-11-22
2025-11-19
2025-12-19
2025-12-19
2025-10-02
CX
Thanks for taking the time to review your Galaxy A36. Your user feedback is really important to us. We're sad to hear that you're having an issue with your biometrics and that your device is behaving slowly when loading new screens. This isn't what we'd expect to hear, and we'd love to help get these hiccups resolved for you so that you can enjoy your phone as intended. We'd initially recommend ensuring your screen protector (if you have one), finger, and scanner are clean and dry. If you do have a screen protector, please ensure it isn't interfering with the sensor. Next, restarting your phone can be a big help in resolving all manner of issues. The following link contains lots more helpful steps to get your sensors working reliably: https://www.samsung.com/uk/support/mobile-devices/my-fingerprint-scanner-isnt-working/ In regard to the phone behaving slowly, we'd recommend checking out the following link for resolution: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ Please don't hesitate to get in touch with us should the issues persist, as our helpful Support Teams are on hand and ready to help. You can find our contact details and opening times here: https://www.samsung.com/uk/support/contact/ We hope this information is helpful for you, and we're confident that you will soon be enjoying a five star experience from your A36! ^EW at Samsung Support
2025-05-15
North West
CX
We are over the moon to see you are loving your A36! Thanks to the powerful Snapdragon 6 Gen3 processor and massive 5,000 mAh battery, you will get the ultimate performance which will last hours, along with the 45W charge rate, you'll be back to 100% in no time! With the striking 6.7” Super AMOLED display, the pics taken on the incredible 50MP main camera and 12MP Ultra-wide camera will wow you for years to come. Here is a great guide to help you take the ultimate picture: https://www.samsung.com/uk/mobile-phone-buying-guide/photography-tips-for-smartphone/ Wi-Fi 6 capabilities will give you smooth connections enabling you to keep in touch with loved ones, and watching your favourite programme faster than ever before! If you have any questions on how to make the most out of your phone, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-10-15
Maidstone, Kent
CX
Thank you for taking the time to review your Galaxy A36. We're delighted to know that you're happy with the longevity of power thanks to the massive 5,000 mAh battery capacity, along with the robust and reliable connectivity. The versatile camera system provides you with a comprehensive photography experience and ensures all of your memories are captured with vibrant colour and detail. We're sorry to hear that you're experiencing an issue with receiving emails, though. We'd love to help with this. You'll need to ensure notifications are allowed, and you can do this by going to Settings > Notifications > App notifications > Toggle on for your preferred email app. You can also do this by going to Settings > Apps > Select your email app > Notifications > Allow notifications. We hope this information is helpful and will allow you to enjoy your phone to its full potential! If you need further support, we're on hand to help, and you can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ ^EW at Samsung Support
2025-07-25
East Midlands
CX
We are thrilled to see you are enjoying your A36. From the incredible 50MP main camera, giving you the best pictures, to the massive 5,000 mAh battery, you'll get hours of fun to enjoy each aspect of your phone. As you have mentioned, battery life will depend on the usage of your phone, and here is a great guide to help you get the best out of the battery: https://www.samsung.com/uk/support/mobile-devices/tips-to-make-the-most-out-of-your-galaxy-phones-battery/ If you have any questions on how to make the most out of your phone, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2026-01-29
Surrey
CX
Fantastic to see how much you are enjoying your A36 5G after resolving the issues you faced with WhatsApp, Bluetooth, and the background. There can be a learning curve when introducing new tech into our lives, so it's great that you are now able to explore all that this model has to offer without issue. The Octa-Core processor enables this device to run at great speed, and the vast memory means that you will never need to choose between your files and downloading a new app ever again. It will be wowing you for years to come! ^SK at Samsung Support
2026-07-01
Samsung AU
Hi, thank you for sharing your experience! We're delighted to hear your first Galaxy device has made such a positive impression. It's great to know you're enjoying the fast charging, camera, and features, and that you're happy with your purchase. We appreciate your recommendation and hope you continue enjoying your Galaxy device.
2025-09-16
Wales
CX
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^EW at Samsung Support
2025-12-03
2026-05-24
Martin Samsung CS
Hello Habs, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport and choosing ‘Email General Support’ and providing the Subject Line: Samsung Review Case – Product Type Galaxy A36. Thank you, Samsung Customer Care
2025-08-06
Cardiff south wales
CX
Thank you for the love and sharing your superb experience with us, your words put a smile on our face. ^SK at Samsung Support
2025-08-14
CX
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your A36! ^LB at Samsung Support
2025-06-10
Samsung Support Team
Hello, thank you for your review and feedback. We will pass your comments along to our staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.
2025-05-21
CX
We are thrilled to see you are happy with your new A36! From the striking 6.7” Super AMOLED display, massive 50MP camera, 5,000 mAh battery and 45W charge speed, we can see why you love it so much! Wi-Fi 6 will give you ultimate connection speeds to keep you connected to the world! We appreciate your feedback regarding the design, however, with the epic pics that the cameras will give you, we know you will love each aspect for years to come! Your feedback will be fed back to help improve our products. ^LB at Samsung Support
2026-04-24
Samsung AU
This is wonderful to hear! We’re thrilled the phone is delivering on performance, camera quality, and everyday usability. Your enthusiasm really says it all, thank you for sharing.
2025-07-25
CX
We are sorry to hear about the difficulties you have experienced with returning your Galaxy A36 for a replacement, Jo. While some replacement processes are handled through our retail and network partners, we still want to ensure you receive the level of support and care you expect from Samsung. We are confident that you can now enjoy this awesome device, which boasts fantastic features and powerful hardware for a brilliant mobile experience. If you need more support with this or have any questions about how to make the most of it, please also don't hesitate to speak to our Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support
2025-11-11
2025-10-22
2026-05-04
Samsung CS
Hello, Thank you for taking time out of your day to providing us product feedback. We will pass this to our relevant teams. For additional product feature feedback or troubleshooting support, please connect with our experts via Live Chat at https://www.samsung.com/ca/support/live-chat-support Thank you, Samsung Customer Care.
2026-05-19
West Yorkshire
Samsung
Brilliant to see how much you are enjoying your A36 5G, Pip! SmartSwitch makes moving over to your new phone a breeze, so you can get straight into enjoying the awesome new features at your fingertips. The 6.7" display allows you to really immerse yourself in your phone, and the 5000 mAh battery keeps you going all day long. With the 50 MP main camera lens, your photos will be stunning. This phone will be impressing you for years to come, thank you for sticking with us for your latest model! ^SK at Samsung Support
2026-04-30
Southern England
Samsung
We are thrilled to see you are loving your A36. With the A36, you'll enjoy the spectacular 6.7" Super AMOLED display and improved 50MP rear camera compared to the 48MP camera on the A34! If you need any assistance with getting the best out of this phone, please reach out to our Support Teams for further assistance. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-05-24
Merthyr Tydfil
CX
Thank you for sharing your detailed thoughts on the Galaxy A36, Mikey! We're thrilled to see that you're enjoying the high-quality camera, long-lasting battery, and vibrant display, especially when watching football and videos. We appreciate your feedback on performance and connectivity. Our goal is to provide a reliable and well-rounded experience in all our devices, and while the Galaxy A36 is designed to offer great value, we understand that it differs from flagship models like the S22 Ultra. Your insights are valuable, and we’ll continue working to improve performance across all our smartphones. It’s fantastic to know that you would recommend the Galaxy A36, and we truly appreciate your support. Many thanks for the four stars! ^CH at Samsung Support
2025-07-02
CX
We're thrilled to see you're loving the Galaxy A36, Hemmie! The stunning display is perfect for watching films, playing games or looking back on the photos you've taken with the amazing camera! The speedy processor can handle any app and multitask with ease! With Super Fast Charging, the battery is back to full in not time, so you're back to doing the things you love! Many thanks for the five stars! ^CH at Samsung Support
2025-07-06
Sydney
2025-10-17
Merthyr Tydfil
CX
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^KF at Samsung Support
2025-06-04
2025-04-14
2026-06-23
Samsung
We are elated to see you are loving your A36! From the slimmer design with a premium glass back to the fast 45W Super Fast charging, you'll get hours of fun out of this phone! You can check out the User Manual which is located on the product page on our website which will guide you on how to use everything this phone has to offer, and you can find that here: https://downloadcenter.samsung.com/content/UM/202509/20250925140930807/SM-A556_A566_A356_A366_UG_EU_16_Eng_Rev.1.0_250917.pdf If you ever need any assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-03-18
University of Nottingham
CX
Thank you for taking the time to share with us this positive review about your awesome Galaxy A36, Samruddhi! We are delighted to read that you are happy with the impressive camera system of this phone, and that you have been enjoying using its advanced editing tools to remove any unwanted objects from your pictures. Additionally, we are glad that you are happy with its great value, as well as with its brilliant features, useful dual SIM and great design. We also appreciate that you wished for the outer material to be better, which is something we can certainly take on board. In the meantime, this brilliant product will make your life easier, smarter and happier! ^CL at Samsung Support
2025-12-04
Le Mans, France
CX
We’re delighted to hear that you’re happy and satisfied with the Galaxy A36 overall, Kevin! The powerful 5000mAh battery, vibrant display, and incredible camera system make this device awesome from start to finish. We also appreciate that you’ve noticed the phone occasionally gets warmer and experiences some lag. Please follow this link for a useful guide on how to keep your device performing at its best for the smoothest experience: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ Here’s another helpful guide explaining why your device may become warm, along with tips to cool it down and prevent this from happening: https://www.samsung.com/uk/support/mobile-devices/what-to-do-when-your-phone-heats-up/ We’re confident that these resources will help you enjoy an even more amazing experience with this fantastic product. ^CL at Samsung Support
2025-09-05
CX
Thanks for taking the time to leave a review on your Galaxy A36 5G. We're sorry to hear that you are not happy with the latest update on your phone, we will pass on this feedback. We would like to look into resolving this for you. For us to do this, we ask that you contact us here: https://www.samsung.com/uk/support/contact/ We hope to hear from you soon. ^KF at Samsung Support
2025-05-05
Ashford, Southeast
CX
Thank you for sharing your experience with the Galaxy A36! We're delighted to hear that you're enjoying the fast charging, reliable battery life, and smooth connectivity. It's great to know that the display is easy to read and that you like the boxed icons for the apps, it’s all about making navigation simple and convenient! The camera has plenty of advanced features, and we appreciate your willingness to explore the settings to get the most out of it. With a little time, we're confident you'll find the perfect setup for your needs. Most importantly, we're thrilled that you find the Galaxy A36 easy and efficient to use! Thank you for being part of the Samsung family, and we hope you continue to enjoy your smartphone experience! ^CH at Samsung Support
2025-09-24
Sylvester Samsung CS
Hi AAli, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport and choosing ‘Email General Support’ Thank you, Samsung Customer Care
2025-05-19
High Wycombe, Bucks.
CX
Thank you for sharing with us this review about your Galaxy A36, Mazza. We are pleased to read that you love your awesome device, and we would certainly like you to be able to make the most of it right away for a five-star experience. Please don't hesitate to speak to our Support Teams, who will be more than happy to share with you the best tips and tricks about how to manage and use your phone, including all its features and functions, like a pro. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2026-05-23
2025-08-30
CX
Thank you for taking time to review your A36. With the spectacular speakers, you'll be listening to your favourite tunes better than ever before! Here is a great guide to help you optimise the performance of your phone: https://www.samsung.com/uk/support/mobile-devices/how-to-optimise-the-performance-of-a-galaxy-smartphone/ With the 50MP rear camera, we know you will be taking epic pics to last a lifetime, and here is a great link to help you get the best picture: https://www.samsung.com/uk/mobile-phone-buying-guide/photography-tips-for-smartphone/ Your feedback is greatly appreciated, and we will take this on board to help improve our products and services. ^LB at Samsung Support
2025-06-23
West Midlands
CX
While it's great to see that you are loving the camera on your A36 5G, we're sorry to see that you are experiencing issues with audio on calls, and that it has impacted your enjoyment of this wonderful phone. Please check out the following guide, which runs through handy tips to ensure that audio on calls is crystal clear: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-sound-on-your-galaxy-smartphone-is-not-working-properly/ For any further support, please reach out to our Support Teams. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ You have a brilliant phone, and we're here to help make sure that you can thoroughly enjoy it. ^SK at Samsung Support
2026-06-29
Samsung AU
Thank you for taking the time to share your feedback. We're pleased to hear you see great value in the Galaxy A36 5G, and we also appreciate your comments about the design and styling. Customer feedback like yours is valuable and helps us continue improving our products.
2025-09-05
North east
CX
Thank you for taking the time to share with us this review of your Galaxy A36, Loops. While we are pleased to read that you think the camera of this device is great, and that you are happy with its display and battery, we also appreciate that it hasn't met your expectations when compared to your last Samsung. More specifically, we understand that you need to restart the device regularly, and that the connectivity is also not satisfactory. Please follow this link, where you can find a useful guide about how to keep the phone always optimised for the best performance with all your apps: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ If you are experiencing issues with your signal or mobile data, this link from our colleagues abroad will also be very helpful: https://www.samsung.com/us/support/troubleshooting/TSG01001598/ If you need more help with making the most of your device, please also don't hesitate to speak to our Support Teams. You can find our full contact details and opening times here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2025-08-12
London
Samsung
Thank you for the five stars and great feedback! ^CL at Samsung Support
2025-08-10
Somerset
CX
We are thrilled to hear that you love your awesome Galaxy A36, which your husband got as the perfect gift, Rumble! It is great that you are enjoying its long-lasting 5000mAh battery and vibrant display, as well as its smooth connectivity, top-quality cameras and impressive performance. We are also pleased that you found it very easy to transfer all your data from your previous device onto the new one. Keep enjoying! ^CL at Samsung Support
2025-03-17
University of Nottingham
2025-11-18
2026-04-06
Planet Earth
Samsung
We love reading that we’ve given you that five-star feeling, Steve. Keep enjoying! ^EW at Samsung Support
2025-11-16
2025-11-10
Customer Service
Hello! Thank you for your review and feedback. We will pass your comments along to our staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/)!
2025-12-02
2026-04-26
Samsung AU
Thanks for your balanced feedback, we’re glad to hear you’re enjoying the display and ease of use. We’re sorry to hear about the lag and occasional freezing, as that’s not the experience we want for you. Our support team would be happy to help optimise performance and troubleshoot this with you: https://www.samsung.com/au/support/contact
2025-08-25
2026-05-23
Sandy Samsung CS
Hello, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport and choosing ‘Email General Support’ and providing the Subject Line: Samsung Review Case – Galaxy A36 5G(SM-A366WZKAXAC) Thank you, Samsung Customer Care
2025-09-28
2026-01-22
2025-09-04
CX
We love reading that we’ve given you and your daughter that five-star feeling. Keep enjoying! ^EW at Samsung Support
2025-09-16
Manchester
CX
We are disappointed to see you are facing issues with this error message, Carrion. From the 50MP rear camera to the Snapdragon 6 Gen3 processor, you will get hours of fun to enjoy this phone. In regard to the error message, we'd recommend contacting our Support Teams who will be on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-09-07
Worcester, West Midlands
CX
We are disappointed to read that you are having issues with your A36. We have a great guide to help you resolve issues with any issues with water detected, you can find that here: https://www.samsung.com/uk/support/mobile-devices/my-device-displays-a-water-drop-icon-and-will-not-charge/ If you need further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2026-04-06
Samsung AU
Thanks for sharing your honest thoughts. We’re glad the phone is meeting your basic expectations so far, though we understand it may take some time to fully adjust—especially coming from a different model. If you need help with features like wireless charging or setup, you can reach our support team here: https://www.samsung.com/au/support/contact
2025-12-13
2025-03-13
Bristol
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Solutions & Tips
* Delivery available in select areas within Australia. Free delivery in Australia is available for mobile, tablet, wearable, and memory products only. Delivery charges apply to all other products (TV, Soundbar, Home Appliances, and Monitor) for all areas within Australia. Terms & Conditions apply. Visit Samsung.com for further information.
* Network : The bandwidths supported by the device may vary depending on the region or service provider.
* Battery: Actual battery life varies by network environment, features and apps used, frequency of calls and messages, number of times charged, and many other factors.
* User Available Memory: Actual user memory will vary depending on the operator and may change after software upgrades are performed.
** To learn how you can help protect yourself online while using compatible Samsung devices, click here
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1.A56 | A36 Galaxy Eco-Voucher Offer: $50 Eco-Voucher is redeemable on Galaxy Tablets, Watches, Buds, Ring and Accessories (“eligible Galaxy Devices and Accessories”). For the eVoucher to apply, customers must select at least $50 worth of eligible Galaxy Devices and Accessories, in the same transaction as any Galaxy A36|A56 device upon checkout, between 12:00am (AEDT) 27 March 2025 until 11:59pm (AEST) 24 April. Any remaining portion of the eVoucher will be forfeited. Discount will be added automatically to the cart when the above conditions are met. Purchase must be made from Samsung Online Store. Offer subject to Samsung Online Store Terms & Conditions of Sale.
2.A36 | A56 Bonus Credit Offer (Trade-In Bonus): You are entering into these Bonus Credit Offer terms and conditions with Samsung Electronics Australia Pty Ltd (‘Samsung’). From 12:00am (AEDT) 27 March 2025 until 11:59pm (AEST) 24 April 2025, when you trade-in your eligible device, you will receive an additional credit of $50 that you can use towards the purchase of a Galaxy A36|A56 device. Bonus credit is in addition to any trade-in credit (the value of the device that has been traded-in). Eligible devices are listed here and must have a value of more than $0 after assessment. Bonus Credit Offer is only available at Samsung Retail Stores and the Samsung Online Store. While stocks last. Eligible devices and pricing are subject to change. By trading in your existing eligible device, you agree to the Terms and Conditions for the program (as applicable) and to use your trade-in credit to purchase an eligible new Samsung product at the same time as trading in your existing eligible device. Please ensure you save and then delete all files and data from your trade-in device before you trade them in. Additional bonus credit will only apply once per transaction regardless of how many devices are traded in. For trade-ins at Samsung Retail Stores: if you wish to use the full trade-in credit amount, you must do so in the same transaction, otherwise any excess credit will be forfeited. For trade-ins at Samsung Online: the total trade-in value cannot exceed the purchase price of your new product, the purchase price needs to be at least $1 (after any other discounts have been applied) and a charge equivalent to the estimated trade-in value of your devices will be placed against your valid credit/debit card until we receive and complete our final assessment of your eligible device (after which the charge will be refunded). Trade-in credits (including excess credits for trade-ins at Samsung Retail Stores), are not exchangeable, redeemable for cash or able to be used in subsequent online transactions. You must pay any outstanding amounts for the purchase of accessories and/or other products not covered by the trade-in credit value and/or any other discounts that may be applied. Online Trade-Up T&Cs applicable. Offer subject to Samsung Online Store Terms & Conditions of Sale.