Why is water leaking from the dispenser of my refrigerator?

Last modified : May 21. 2018
Side By Side refrigerator

It is normal for the water dispenser to drip a few drops of water after being used. This could happen as small amount of water may remain in the water-line after the valve shuts off.

Water filter key diagram

Please note:


●      During summer months, water pipes can get hot, this may warm the water in the cold supply pipes. When this happens, the water can be at above room temperature.

●      Water drips because air remains inside of water system. 

●      If your water dispenser leaks a few drops of water after usage, it is functioning properly.

●      In most of the cases, in order to get the refrigerator into the house, refrigerator doors must be removed; when they are reinstalled, air can get inside of water hoses.

●      If your refrigerator has been just installed, and there is water leaking from the water dispenser, you may have air in the system; dispense approximately 10 litres of water to dissipate any air in the system.

If the dispenser is dripping excessively then follow the troubleshooting steps below:


1 Let the refrigerator cool for a full 24 hour period after installation.
2 Then dispense 2-3 litres of water from the water dispenser.
3 If the drip stops then the air would have been trapped in the water line which is normal upon installation. However, if the drip continues then remove the water filter and dispense one more litre of water.
4 Re-install the water filter. If the dripping stops, there was air trapped in the filter housing. If the dripping continues, the unit may require service.

If the above has not fixed the issue then please call Samsung Customer Care using one of the options below to enquire about the warranty and service booking procedures for your unit.

Thank you for your feedback!

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