Delete files from SD card in a Samsung Phone

Last Update date : Oct 18. 2021

Please Note: This guide is designed for Australian variant Galaxy devices, if you have an international device and require further support click here to reach out to your Samsung Subsidiary.

If you're looking to free up some space on a microSD card that's in a Samsung phone or tablet, the following steps will help you to delete individual files or whole folders from the external memory. 

Note:

  •  Make sure that your SD card is not encrypted before deleting any files. See the page How to decrypt a microSD card for more information. 
  • If you wish to remove all files and folders on a microSD card, a faster way is to Format a microSD card

Delete folders or files on a microSD card:

1 Open the My Files app.

Note: On newer devices, the My Files app will be inside a folder named Samsung

open my files
2 Select the SD Card option

Note: On older devices you'll need to first select All Files and then select the SD Card option.

select my files
3 The files and folders on the SD card will be displayed

Note: 

  • To delete files or folders, long press on the item you wish to remove, and select the Delete option in the top right of the screen.
  • Older devices will have checkboxes next to the items already, simply select them and select the Delete (the trashcan icon) option at the top right of the screen.
selecting files
4 Press Delete on the pop up to confirm the action
deleting files
5 The selected files will be removed

Note: If you find that the files are not being deleted from the microSD card:

  • Make sure the SD card is not encrypted. See the steps on How to decrypt a microSD card.
  • Files will reappear if they are being saved by an application on your device that uses the microSD card for memory. 
  • It's possible that the SD Card is damaged or formatted incorrectly. The only way to be sure is to test the SD card in another device.
  • For stubborn files you can try to take the SD card out of the device, reboot the phone, and reinsert the SD card.
  • Error messages around "Delete Failed" are likely the result of a faulty SD card 

If you require further assistance, please consult the user manual from our Manuals & Downloads page or contact our Samsung Care Australia experts on 1300 362 603 (Toll Free in Australia). You can also contact our Chat Support team or reach us through Samsung Members Community.

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