How do I set up Face recognition?

Last modified : Mar 26. 2018
How to set up Face recognition

As an additional security option on your device, you can also unlock using Face recognition.

Please Note: For best results, set up Face recognition indoors or away from direct sunlight. 

How do I set up Face recognition?

1 Go to the Settings menu > Lock screen and security.
Settings > Lock screen and security
2 Tap Face Recognition.
Tap on Face recognition
3 Tap Continue to proceed.
Tap on Continue to proceed
4 To use Face recognition securely, you need to set a Pattern, Pin, or Password. Select one of the following options to proceed.

Please Note: If you have previously setup a secure screen lock authentication, skip to Step 6.

Set a secure screen lock
5 Once you have set up your secure screen lock, tap Continue and re-enter the same security and then tap on Confirm.

6 Read the Disclaimer then tap on OK to proceed.
Read the Disclaimer
7 Tap on Continue and then follow the on-screen prompts to set up Face Recognition.
Tap Continue
8 Your face has been registered. Tap on Turn ON to enable Face unlock.
Tap on Turn ON
9 Select the face verification options you would like to use with Face recognition. Tap on Done to complete the setup process.
Tap Done

Thank you for your feedback!

Did not find what you're looking for? We're here to help.


Chat with us

Live Chat Support with a Samsung product expert.

Mobile Support Self Service Booking

Book a Mobile Product Service Request via Australia Post

Send us an email

We'll respond within 24 hours of your request.

E-mail CEO Office

We endeavour to respond within 24 hours.


1300 425 2991300 GALAXY

For all Mobile device enquiries
24 hours / 7 days a week
Toll Free in Australia

1300 362 603

For all other product enquiries
24 hours / 7 days a week
Toll Free in Australia

+612 8293 5712

From overseas
24 hours / 7 days a week

For all Printer related inquiries,
please click here
or visit

Please click here
to view the latest news regarding the Samsung sale of Printer business to HP.

Face-to-Face Support

Find a Service Centre

Search for the nearest Samsung Service Centre's in your area.

In-Store Support

Create a booking to see one of our friendly Samsung staff members at one of our Samsung Retail Stores.

Contact Us