Samsung Cloud
samsung-cloudSolutions & Tips
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Common
How to Use Samsung Cloud
FAQ for Samsung Apps & Services. Find more about 'How to Use Samsung Cloud' with Samsung Support.
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General
Disabling Samsung Free
FAQ for Apps & Services. Find more about 'Disabling Samsung Free' with Samsung Support.
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Backup/Restore
Use the Samsung Cloud to back up and restore data to your Galaxy device
This guide will show you how to use the Samsung Cloud to back up and restore data to your Galaxy devices.
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Settings
Download the latest version of Bixby Vision
FAQ for Samsung Mobile Device. Find more about 'Download the latest version of Bixby Vision' with Samsung Support.
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How to use the device
Syncing Gallery Photos with OneDrive
FAQ for Apps & Services. Find more about 'Syncing Gallery Photos with OneDrive' with Samsung Support.
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Samsung Cloud Web
How to create and use a passkey
Learn how to easily create and utilise a secure passkey with our step-by-step guide. Enhance your online security today.
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SmartTings Find
How to use SmartThings Find to locate a lost S Pen Pro
Use the following instructions to use the SmartThings app to locate a lost S Pen Pro.
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Settings
How to stay signed in or out of your Samsung.com account
Learn how to manage your Samsung.com account login status to stay signed in securely or sign out.
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Security
How to synchronise OneDrive with your Galaxy device
The following instructions explain how to sync the My Files app with OneDrive.
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How to use the device
The updated recycle bin feature in My Files on Galaxy devices with One UI 6.0
This guide teaches you how to delete and restore files using your phone or tablet's My Files, Gallery or Voice Recorder app.
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Backup/Restore
How to use Google One to back up your Galaxy phone’s data
This guide will help you automatically back up your Galaxy phone’s data to Google Drive, as well as perform a manual backup.
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Backup/Restore
Methods to back up and restore data to Galaxy devices
Discover effective methods to securely back up and restore data on Galaxy devices. Explore reliable techniques and tools for safeguarding your Samsung Galaxy's information and effortlessly restoring it when needed.
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Get Started
Know more about Bixby and how to activate it
Learn how to set up and activate Bixby, Samsung’s AI assistant, on your Galaxy device. Discover how to use Bixby’s voice commands, text, and gestures to control devices, manage tasks, and simplify your daily life.
ADDITIONAL INFORMATION
Warranty Information
Read the Terms & Conditions of your Samsung Warranty and Australian Consumer Law
News & Alerts
Current and comprehensive updates relating to Samsung Support Releases, Events and More.
Contact Info
Contact us
For support buying a product, help with an order or technical product support
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