Clear Cookies and Browsing Data on a Samsung TV.
Please Note: The information on this page is for Australian products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
To clear cookies and saved content from your television please follow the step by step instructions:
Before you get started
Make sure your TV is in TV Mode or on a HDMI input before trying to access the TV Settings. If you're inside the Smart Hub or Apps menu, the TV Settings will be more restricted than normal. You might find the Broadcasting menu greyed out if you try to access the settings from an area not allowed to change them.
Please note: Depending on the model of your TV the following images may differ, however, the steps to clear contents are similar. The instructions below only clear cookies, cached images and data. History and bookmarks won't be affected.






Please Note: If this option is greyed out, please change the TV source to Live TV and then access Broadcast settings again. Certain options in Settings may be restricted depending on what source your TV is on.
For help with clearing the cache and data of installed apps on a 2020 model TV, please click here.
If you require more information, please consult the user manual from our Manuals & Downloads page. Otherwise, please get in touch with our Samsung Care Australia experts on 1300 362 603 (Toll Free in Australia) or contact our Chat Support team.
This product should be mounted to a wall or other suitable surface to avoid serious injury. Find out more here.
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