Blu-ray player not detected on a Samsung TV

Last modified : Apr 13. 2018

After an update to the latest firmware on your Blu-ray player, the Blu-ray player sometimes may not be detected on your TV. This generally can be noticed on either a Samsung K-series TV or LG TV.


Follow the instructions below for your Blu-ray player to work normally.


Samsung TV

Samsung TVClick to Expand

This will occur if the selected HDMI Colour Format is not set to Auto. In order to view the display you will need to set your Samsung TV HDMI Colour Format to Auto.

HDMI color format

Follow the instructions below to change the HDMI colour format to Auto:

1 From your remote control press Home button and select Setting and press OK.
2 Select Picture > 3D Settings.
3D Settings
3 Select HDMI Color Format > Auto.
HDMI Color Format
Select Auto


LG TVClick to Expand

You won't be able to see the display if the HDMI ULTRA HD Deep Color is set to ON.


Follow these steps to set the HDMI ULTRA HD Deep Color to off:

1 Go to Settings and select Picture.
2 Select HDMI ULTRA HD Deep Color.
3 Set to HDMI (port no.) to off.

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