Ghosting on a Samsung TV

Last modified : May 31. 2019
QLED Q9 TV

Ghosting refers to when the image on the screen seems to be following itself around or is blurry at the edges.

 

Using a feature called Auto Motion Plus is best used when watching sporting events or shows that have fast moving images to reduce distorted or unclear colours on your Samsung TV.

 

If you are experiencing clouded effects while watching movies, it is best to have Auto Motion Plus turned off.

 

Below are some tips on how to reduce ghosting on your TV.

  • Try connecting the TV to a different source (e.g. change HDMI ports.) to identify whether the issue is with the TV or the source.
  • Power cycle both the TV and the source. Make sure to unplug the TV and the source from the power point, wait at least one minute before plugging and turning them back On.
  • Check to see if your TV has the latest version of firmware. If not, update to the latest firmware.
  • Reset the Picture Settings.
1 To do this, press the Home button on your remote control and then select Settings .
Samsung TV home screen
2 Choose Picture which is located at the top on the left hand side, then choose Expert Settings .
Samsung TV picture settings
3 On the next page, at the very bottom of the list is and option named Reset Picture . Follow the prompts to reset the picture to its original settings.
Samsung TV expert settings

If you require more information, please consult the user manual from our Manuals & Downloads page. Otherwise, please get in touch with our Samsung Care Australia experts on 1300 362 603 (Toll Free in Australia) or contact our Live Chat Australia team.

     This product should be mounted to a wall or other suitable surface to avoid serious injury. Find out more here.

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