TV Settings Change Automatically.

Last modified : May 01. 2019

On our 2019 and high-end TV models is a feature called Intelligent Mode. It is designed to enhance the viewer’s experience.

 

On occasions though, you may notice that some changes to your TV have been made automatically. These changes include:

  • The TV screen is darker/brighter than before.
  • TV sound effect is changed automatically when the channel or contents has been changed.
  • TV volume changed automatically when the channel or contents has been changed.

 

These automatic changes could be due to the Intelligent Mode.

 

If you would like to turn Intelligent Mode Off, please follow the steps below:

1 Bring up the Menu on your TV and go to Settings . Then, on the left side of the screen is five icons. Select the fourth icon, title General .
General Menu
2 At the very top of the page will be Intelligent Mode Settings .
General Menu Settings
3 Once Intelligent Mode has been selected, you will be taken to another page where you can choose to turn Intelligent Mode off. Once Intelligent Mode has been turned off, all of the other options will be greyed out.
Intelligent Mode settings

For more information on your product, please consult the user manual from our Manuals & Downloads page. Otherwise, please get in touch with our Samsung Care Australia experts on 1300 362 603 (Toll Free in Australia) or contact our Live Chat Australia team.

This product should be mounted to a wall or other suitable surface to avoid serious injury. Find out more here.

 

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