33" 18 Cu.Ft. 3-Door French Door Refrigerator with Twin Cooling Plus™

Black Caviar Matt 18 cu.ft.
RF18A5101MT/AA

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33" 18 Cu.Ft. 3-Door French Door Refrigerator with Twin Cooling Plus™
Black Caviar Matt 18 cu.ft.

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Highlights

ENERGY STAR® Certified

ENERGY STAR® Certified

Features

Easy remote control

Wi-Fi Connectivity

Monitor and control your refrigerator with ease. With Wi-Fi connectivity, you can keep track of its status using a smartphone App*. You can easily control its Rapid Cooling modes, check the temperature, and get alerts if the door is left open. It will also detect and diagnose issues.1

ENERGY STAR® Certified

Seamless control with easy accessibility

Easy Access Display

Easily control the fridge, even if you have restricted movement. The control panel located inside the fridge features a seamless and unobstructive design within arm’s reach and can be used with one hand.

Keep your food Moist and Fresh

Twin Cooling Plus™

Ensure food stays moist and fresh for longer.* Twin Cooling Plus™ optimizes the temperature and humidity in the fridge and freezer with independent cooling. It preserves food better and protects its flavour by preventing odours from mixing.2

Brilliantly Clean and Smudge free

Fingerprint Resistant Finish

Make sure your fridge always looks spotlessly clean. A special Fingerprint Resistant Finish prevents surfaces from becoming covered in unsightly fingerprints and other marks and smudges. And they can be quickly wiped away if they do appear. So your home will stay looking stunningly beautiful.

Bright, energy efficient lighting

LED lighting

LED lighting beautifully brightens virtually every corner of the interior space with brighter and softer lighting. That means you're able to quickly spot what you want and your favourite foods are always easy to find. Plus, LED lighting emits less heat and is more energy-efficient than conventional lighting.

Fast cooling and freezing on demand

Power Cool & Freeze

Enjoy rapid cooling performance. At the touch of a button, Power Cool blows intensely cold air into the fridge to quickly cool your groceries or favourite drinks. Power Freeze delivers a fast blast of cold air into the freezer. It’s great for freezing or firming up frozen food and making ice.

Branded In-home Repair Service

More choice and flexibility service repair options.

Samsung Certified Technicians will set up a service time around your available schedule. Our skilled, experienced, and trained technicians will examine and repair your appliance in the comfort and safety of your home. Samsung’s Branded Technicians will arrive at your home with the appropriate PPE equipment, respectfully disinfecting your appliance before and after repairs and ultimately providing you with excellent customer service.

Learn more

To schedule a Branded In-home Repair, contact us via Chat, text WECARE (932 273), or call 1-800-SAMSUNG, to schedule an appointment.3

Digital Inverter Compressor

The Digital Inverter Compressor automatically adjusts its speed in response to cooling demand across 7 levels. As a result, it’s quieter and uses up to 50% less power.

Specifications

  • Net Total (cu.ft)

    17.5 

  • Net for Freezer (cu.ft)

    5.8 

  • Net Weight (kg)

    94.5 

  • Cooling Type

    Twin cooling plus

  • Net Total

    17.5 

  • Net for Freezer

    5.8 

  • Net for Fridge

    11.7 

  • Net Dimension (WxHxD)

    32 1/8 * 70 * 28 1/8 inch

  • Net Width (inch)

    32.125 

  • Net Case Height with Hinge

    70 

  • Net Case Height without Hinge

    68.875 inch

  • Net Depth with Door Handle

    28.125 

  • Net Depth without Door

    24.5 

  • Packing Dimension (WxHxD)

    34 5/8 * 75 * 30 1/2 inch

  • Net Weight (kg)

    94.5 

  • Packing Weight (kg)

    102 

  • 20/40/40H (Container)

    39

  • Cooling Type

    Twin cooling plus

  • Number of Shelf (Total)

    3 EA

  • Gallon Door Storage

    2 EA

  • Shelf Material

    Tempered glass

  • Number of Vegetable&Fruit Drawer

    2 EA

  • Number of Door Pocket

    4 EA

  • Icemaker

    Auto Ice Maker

  • Number of Drawer

    2 EA

  • Interior LED Light

    Yes

  • Door Alarm

    Yes

  • Refrigerant

    R600a

  • Door Type

    Flat Door

  • Display & Control (Fridge and Freezer)

    Internal display

  • Door Handle

    Recessed

  • Colour

    Black Caviar Matt

  • Energy Consumption

    540 kWh/year

  • ENERGY STAR® Certification

    Yes

  • Counter Depth

    Yes

  • WiFi Embedded

    Yes

  • SmartThings App Support

    Yes

Reviews

33" 18 Cu.Ft. 3-Door French Door Refrigerator with Twin Cooling Plus™

3.5

Recommended by 66% of customers.

Write a review
5 stars 50%
4 stars 15%
3 stars 4%
2 stars 0%
1 stars 31%
Features 3.4
Performance 3.4
Design 3.5
Value 3.1
AI review summary
  • The refrigerator has a spacious interior with a bottom freezer and ice maker that many customers find suitable for their needs.
  • Some users have reported issues with the cooling system malfunctioning and the appliance failing prematurely, leading to concerns about its reliability and durability.
  • Potential buyers should carefully consider the tradeoffs between the positive features and the risks of potential problems.
AI-generated from customer ratings & reviews, and may include incentivized reviews.

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54 Reviews

Fridgeymcfridge
1 (9,999)

2025-02-17

1 (9,999)
This fridge has a major design flaw that makes deep cleaning nearly impossible without professional help. The glass above the vegetable drawers is fixed in place, and any liquid that spills can seep through a gap, becoming trapped between the glass and the plastic. Once inside, it cannot be accessed for cleaning. After contacting support, I was informed that this fridge requires a technician to remove the glass in order to clean it properly. This is an unexpected and frustrating limitation, as proper cleaning should not require a service call. Had I known about this before purchasing, I would have chosen a different model.
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Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SR_AA)

Features

3 (9,999)

Performance

3 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-02-19

Samsung Support Team

Hi, thank you for taking time out of your day to share your thoughts with us about your Samsung experience. We understand your frustration and we will share your feedback with the team. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for further assistance. We appreciate you being a loyal Samsung customer.

Stratos
1 (9,999)

2023-01-03

1 (9,999)
I bought this fridge on 29 July 2022, but did not have it delivered until mid October because I was doing major renovations. When it was delivered, I did a cursory inspection and it appeared to be ok. I plugged it in to make sure it worked, which it did. I then unplugged it since I don’t live there and it wouldn’t be in use. I’m renovating the home to put it on the market so deliberately left the plastic wrap on so when showing the home, it will be obvious it’s brand new. I was very busy dealing with various contractors getting flooring, cabinets, countertops and bathrooms done it was almost 3 weeks later I noticed the plastic interior was deformed on the bottom, as if the plastic had been melted at some point. I contacted the store I bought it from on Dec 16th and was told someone would be in touch with me within a couple of days. 2 weeks later I hadn’t heard from them so called them to see what was happening. I was told they were still waiting to hear back from Samsung. I called Samsung myself and was told they hadn’t heard anything from the store. I described the problem to Samsung and sent a couple of pictures and the agent agreed the fridge was defective, in his words “DOA” and should be replaced. I have a transaction number for this conversation. I asked them to contact the store to approve the replacement but was told they couldn’t and would have to wait for the store to contact Samsung. I then called the store again and asked them to contact Samsung about this. The next day I contacted the store again to see what was happening and was told Samsung would not authorize a replacement because it was “only cosmetic damage” even though a Samsung agent had already agreed with me the fridge was defective and should be replaced. They’re now refusing to do anything because I did not report it within 7 days of delivery, despite it having a 1 year warranty against manufacturers defects. The warranty info on the website when I bought it, and my conversation with the salesperson when I asked about the warranty made no mention of this 7 day period. This requirement was only mentioned to me when I tried to make a warranty claim, and long after they had my money. Samsung’s quality control should have noticed this defect and it should not have been sold in the first place. Avoid this fridge, and any Samsung appliances, at all costs. Their warranty is meaningless.
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Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SR_AA)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-01-04

Operations

Hi Stratos, thank you for reaching out. We're here to help. Could you please get in touch at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) 

Sucker
1 (9,999)

2026-01-14

1 (9,999)
I bought this fridge 4 years ago and 8 months ago it started freezing every thing in the fridge from the bottom shelf to the produce drawers. I tried everything suggested on line but I am not restricted to the 2?shelves. Midland knows about this problem and referred me to Samsung who told me they will have nothing to do with it and all repairs ( if it can be repaired) are my responsibility. Not even an offer to give me a discounted price if it cannot be fixed. I definitely do not recommend this fridge. It looks good but has a serious defect. There is even a class action on it. BEWARE!!
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Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SR_AA)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-03-25

SECA CS

Hello, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport/ and choosing ‘Email General Support’ Thank you, Samsung Customer Care

Michal
1 (9,999)

2021-06-20

1 (9,999)
We purchased this fridge just over a week ago. At some point over the last day, the fridge and freezer both stopped cooling. The temps inside the fridge and freezer displayed 3 and -18 but when I put a thermometer inside the actual temps were 21 and 3, respectively. Everything in the fridge had spoiled and everything in the freezer defrosted. We had to manually unplug it for it to start working again and are now waiting for a Samsung service technician to come. Nothing is being done to reimburse for all the food that was spoiled as a result. For a brand new fridge that was just purchased over a week ago, extremely unhappy with the reliability.
Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SR_AA)

Features

2 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

2 (9,999)
WillowG
5 (9,999)

2026-05-23

5 (9,999)
[D] Alternative Text [D] Alternative Text
I recommended this product.
Helpful?

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)
Tara
1 (9,999)

2021-08-17

1 (9,999)
We purchased this fridge in May 2021 and within weeks we had cooling issues and lost all of our food. Samsung finally sent a repair company after 2 weeks of having this issue. After waiting another week and a half for 3 different parts we are still having the same issue. Samsung refuses to refund us or replace the fridge. They have no idea what the causal part is and want to keep trying to replace the same 3 parts. Samsung does not care about customer service. A case has been opened with the better business bureau in order to try and get a working fridge after spending over $1700 on this garbage fridge and over $1000 in lost food. Never buy a Samsung appliance!!
Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SG_AA)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
88.lkush
4 (9,999)

2026-05-22

4 (9,999)
We bought this fridge approximately two weeks ago . It has many many features I love the turbo cool for the fridge and the turbo freeze it freezes freezes really fast and popsicles if you make them at home. I love the twin cooling I love how they how big it is As well It's very efficient The temperature stays perfect and I do have noticed that my produce is lasting longer than normally . But the only reason why I didn't give it five stars is that This fridge is not smudged resistant unfortunately I clean it two or three times a dayBut at the end of the day I don't regret my purchase
I recommended this product.
Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SR_AA)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
KimKat
4 (9,999)

2026-05-25

4 (9,999)
Doesn’t make ice regularly, we often run out and it takes until the next day for it to start making ice again
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Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SR_AA)

Features

3 (9,999)

Performance

3 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Maan7765
1 (9,999)

2025-09-28

1 (9,999)
We moved to brand new house with all samsung appliances. But our fridge isn't cooling properly. Every week I have to unplug it or defrost manually. Too much ice buildup near fan and it start making loud noises. I call customer service and they said I have to pay to fix this because I don't have receipt. It's brand new house with brand new appliances. Very disappointed. When I search online every 2nd person complaining about same issues with Samsung. It's manufacturer issue they should fix it for free or give us new one.
Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SR_AA)

Features

1 (9,999)

Performance

1 (9,999)

Design

2 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-10-02

Samsung Support Team

Hello, thank you for sharing your thoughts with us. We’re sorry to hear that you’re disappointed, and we will be sure to share your feedback with our teams so we can continually improve our products, services, and processes. Thanks again.

D Singh
3 (9,999)

2026-06-22

3 (9,999)
I have been using this 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus for a few months now, and it is just an average appliance. It successfully keeps my food cold and frozen. The Twin Cooling Plus feature does seem to keep the humidity levels balanced. However, the overall user experience and features could be much better for this price point.My biggest complaint is with the design of the doors. They are poorly balanced and do not automatically pull themselves shut. If you give them a gentle push, they frequently bounce right back open instead of sealing. You have to physically push them firmly until they close every single time. Furthermore, the door seals and magnet feel cheap and could provide a tighter vacuum. It gets the basic job done, but it lacks the refined build quality you expect from modern counter-depth models.
Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SR_AA)

Features

2 (9,999)

Performance

3 (9,999)

Design

3 (9,999)

Value

2 (9,999)
Response from Samsung:
2026-06-22

Martin Samsung CS

Hello, Thank you for taking time out of your day to providing us product feedback. We will pass this to our relevant teams. For additional product feature feedback or troubleshooting support, please connect with our experts via Live Chat at https://www.samsung.com/ca/support/live-chat-support Thank you, Samsung Customer Care.

Jennifer H
1 (9,999)

2024-02-17

1 (9,999)
Less than two years old and I’ve had so many issues with this fridge. This fridge was installed by the home contractor and now I am awaiting my new Whirlpool fridge to be delivered. Getting the fridge fixed is impossible as there is only one service provider in my area and they thought a three month wait was appropriate. Whirlpool delivery takes less time. Samsung should stick to making electronics and not appliances.
Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SR_AA)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-02-20

Samsung Support Team

Hello, thank you for reaching out. We're here to help. Could you please tell us more about the situation? Get in touch at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/).

Abhishek Bhateja
1 (9,999)

2024-08-03

1 (9,999)
This refrigerator has given us trouble from day 1. The unfortunate and more troubling part is Samsung not being able to fix it. Their warranty is by far the worst in the business. It takes forever to connect with someone on the phone. There is no email address for customer service or it is hidden somewhere on the site( impossible to find). I am very disappointed with Samsung product and after sale service.
Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SR_AA)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2024-08-07

Samsung Support Team

Hello, thank you for your review. We are here to help. Please contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks again, we look forward to hearing from you.

Tayy902
5 (9,999)

2026-06-22

5 (9,999)
We bought this fridge for our new house on a Boxing Day sale through Home Depot. Our new home had to be gutted and redone and it sat in the box for about 3 months before we fired it up. So far, very pleased with it! I love the ice maker and it keeps everything very cold! The freezer isn’t huge, so it’s a lot of Tetris to get everything in that you want but we’re okay with it as we have a deep freeze
I recommended this product.
Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SR_AA)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Pablo16
1 (9,999)

2025-09-19

1 (9,999)
After only two years, we began experiencing cooling problems. I observed that some food items spoiled prematurely in the refrigerator, followed by partially melted popsicles in the freezer, and now, we've noticed water accumulating in the refrigerator drawers. Given that Samsung's warranty does not cover evident defects after one year, they do not seem to be taking responsibility for this issue.
Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SR_AA)

Features

4 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-03-27

Martin Samsung CS

Hi Pablo, We appreciate you sharing your experience with us. We’re sorry to hear that you experienced challenges with your product and will share this feedback to our relevant teams. If you would like to provide additional feedback or discuss this ticket further, our email support will be happy to assist by visiting https://www.samsung.com/ca/support/emailsupport and choosing ‘Email General Support’ Thank you, Samsung Customer Care

Wicked Melon
1 (9,999)

2026-01-04

Valley Springs, CA

1 (9,999)
Purchased this refrigerator and immediately had regrets. Second day, it started tripping the breaker, regardless of it being 20 amp and dedicated. At first, it was once a day, and about a week later, it was every 20 minutes. While it did run, the ice production was extremely poor. I returned this piece of trash and could not possibly recommend a refrigerator less
Helpful?
Originally posted on Samsung US

Features

1 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-01-05

SEA Care

Greetings, Thank you for choosing Samsung for your refrigeration needs. We completely understand the disappointment you have gone through, and we are saddened that you no longer have the product. We would love to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs. Have a great day. -John

Geoman
5 (9,999)

2026-06-22

5 (9,999)
I have been very happy with the fridge that I purchased over a year ago. Temperatures are spot on. Set it to the recommended temperature and never had to change it. In the beginning the fridge had a cold spot but it has since adjusted to the actual temperature. Freezer is perfect. Ice maker works great.
I recommended this product.
Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SR_AA)

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Shopping
1 (9,999)

2025-11-24

1 (9,999)
This is the worst refrigerator i've ever purchased at first.It was working beautifully, and then condensation started.I called because I was still under warranty, and they gave me the runaround.Now it is so cold in the fridge.It's almost like a freezer, a horrible horrible fridge.Don't buy it
Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SR_AA)

Features

4 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-12-11

Customer Service

Hello, thank you for your review. We are here to help. Please contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. We look forward to hearing from you!

David and Barb
5 (9,999)

2025-11-24

5 (9,999)
We purchased this fridge because we renovated our kitchen and this Samsung refrigerator was the perfect product for our home. Clean lines with no handles was what we wanted! We love the built in ice maker and are very pleased. Thanks Samsung.
I recommended this product.
Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SR_AA)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
NOWAYNOHOW
1 (9,999)

2022-04-28

1 (9,999)
We purchased this unit from Costco and after about 5 months of use, it just stopped cooling and we lost a full fridge/freezer of food. It's like the compressor wouldn't turn on. We were told it happens with this unit and to unplug and plug back in. It started working again but after two days is not working again... To say we are frustrated is an understatement. There is no way we can recommend this product and are waiting to see what Samsung is planning on doing for us. I do not want this fridge anymore and would prefer if they replace it with a comparable model at no additional cost to us. We lost a lot of food because of this issue, something I have not experienced with an appliance, ever. It's not worth the risk in my opinion and Samsung needs to address this issue as based off the reviews, it's a common issue with this fridge. We are still within a year of owning it so thankfully we should be covered but I don't want them to try to fix, they need to just replace it as fixes aren't working long term based off reviews. Not worth the hassle.
Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SR_AA)

Features

2 (9,999)

Performance

1 (9,999)

Design

2 (9,999)

Value

1 (9,999)
Response from Samsung:
2022-04-29

Operations

Thanks for bringing this to our attention, NOWAYNOHOW. Could you give us a call at 1-800-SAMSUNG or use the live chat on our website (www.samsung.com/ca/support)? We’d love to help, but will need a little more detail about the issue. 

Fridgeforever
5 (9,999)

2025-12-13

5 (9,999)
I love this fridge, its a sleek, counter-depth two door fridge. The stainless steel finish is the best part as it doesn't show smudges or marks easily, and cleans up easily when it does. It also has great storage with plenty of space.
I recommended this product.
Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SR_AA)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Aj95
1 (9,999)

2025-05-21

1 (9,999)
Please never ever buy this junk. Within year you will see their product into piece of junk. Please go to lg or any other brand. They don’t honour their warranties. You will end up paying more than $5000. Please stay away from this junk
Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SR_AA)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-06-02

Samsung Support Team

Hi, thank you for taking time out of your day to share your thoughts with us about your Samsung experience. We understand your frustration and we will share your feedback with the team. We appreciate you being a loyal Samsung customer.

Prairie Guy
1 (9,999)

2021-08-30

1 (9,999)
The fridge stopped cooling. The display said 3 C and -18 C. But the fridge was warm and ruined food. The fridge is only 28 days old... I unplugged it 5 mins and back in it started working again. But Really... This is not acceptable.
Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SR_AA)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2021-08-30

Operations

Hi Prairie Guy, thanks for reaching out. We regret that you had this issue but we're confident we can help! Please get in touch with us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) Thank you!

BigMac
5 (9,999)

2026-05-23

5 (9,999)
Bought this fridge a while ago and it works great so far. Switched from single door to French doors and place every day item on one side and you don’t have to have the whole fridge open. Would buy the same one again.
I recommended this product.
Helpful?

Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Sujjy
5 (9,999)

2025-12-12

5 (9,999)
Been using this since August. It doesn’t make noise, it prompts me when I mistakenly leave it open, makes ice and has good capacity. The energy levels are low as it well. Enough compartments for shelving
I recommended this product.
Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SR_AA)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Shawn&Amanda
5 (9,999)

2026-05-23

5 (9,999)
We love the fridge! Prefect for 2 people with lots of space for meal prep. Temperature stays very consistent, even when I forget to close the door, which it reminds me about. Absolutely would recommend.
I recommended this product.
Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SR_AA)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Barb50432
Incentivised review Rewarded for feedback, but gave honest & objective review.
3 (9,999)

2024-08-03

3 (9,999)
I like the conter space Idea but the self hight design is not really for me it's difficult to have taller stuff upwards ever thing is laying side ways and had to buy clear bins to put things in
I recommended this product.
Helpful?
Response from Samsung:
2024-08-07

Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

Lizna16262
4 (9,999)

2024-09-18

4 (9,999)
Happier with this refrigerator,so much space on the shelves, I couldn’t be happier with my purchase, highly recommend for anyone looking to upgrade their refrigerator.
I recommended this product.
Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SG_AA)

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Megan65380
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2024-08-04

5 (9,999)
Love our new Samsung fridge, especially the french door! We replaced our old single door 20 year old one! So much space! Hubby like the stainless steel love!
I recommended this product.
Helpful?
Ryan48885
5 (9,999)

2024-08-14

5 (9,999)
We find the fridge's design to allow so much storage and despite being the same cubic feet as our old one, a lot more fits in. Love the full width drawer.
I recommended this product.
Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SR_AA)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
SusanLaura 29945
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2023-11-24

5 (9,999)
It’s a perfect size for a condo kitchen. Plenty of space in the freezer even with ice. Just wish the shelves were more adjustable
I recommended this product.
Helpful?
kcabary
4 (9,999)

2025-11-24

4 (9,999)
I got everything Samsung for my laundry, living room and kitchen.. happy with Samsung and how efficient and dependable they all are.
I recommended this product.
Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SR_AA)

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Arun7883
5 (9,999)

2025-11-24

5 (9,999)
I bought this item last month, and it's very good. Good for a family of two to four members; space is limited. Overall, good buy.
I recommended this product.
Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SR_AA)

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)
JaffB
5 (9,999)

2026-05-24

5 (9,999)
I bought it a couple months ago and it's been very good to us. I highly recommend it especially for people who have tight spaces
I recommended this product.
Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SR_AA)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Christine 13927
Incentivised review Rewarded for feedback, but gave honest & objective review.
4 (9,999)

2024-08-03

4 (9,999)
Holds a lot and the compartments are well divided, the twin cooling system definitely makes a difference with the food odour.
I recommended this product.
Helpful?
Chlo
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2022-04-26

5 (9,999)
Samsung Has the beast fridges and phones iv ever seen. If you don't mind paying they will deliver the best quality products
I recommended this product.
Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SR_AA)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2022-04-27

Operations

Thank you, Chlo! We love to hear positive feedback and we’re delighted you’re enjoying your Samsung Refrigerator.

Mahrukh35029
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2023-11-24

5 (9,999)
It is best in quality, design, and performance. It is huge in space the freezer has two huge components.
I recommended this product.
Helpful?
mon62336
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2024-08-02

5 (9,999)
Good fridge, replaced our old one same Model but definitly buy warranty as they have frequent problems
I recommended this product.
Helpful?
Shiny
5 (9,999)

2025-12-13

5 (9,999)
The double doors are nice in the space we have. It’s easy access inside and nice to see the items.
I recommended this product.
Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SR_AA)

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

5 (9,999)
Saima khan
5 (9,999)

2026-06-22

5 (9,999)
I bought it in 2025 and it’s working great and I’m really happy with my purchase from Costco
I recommended this product.
Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SR_AA)

Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Sarabjeet28447
5 (9,999)

2024-09-17

5 (9,999)
I love the space in the fridge and freezer, plus water filter does not take so much space.
I recommended this product.
Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SG_AA)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
WSM67
4 (9,999)

2025-12-12

4 (9,999)
It's a decent fridge, just a little small. But, it's what came with the condo so it's ok.
Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SR_AA)

Features

3 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

4 (9,999)
Aashu
1 (9,999)

2025-05-10

1 (9,999)
my samsung fridge 3 french door lower freezer drawer roller balls are coming out .
Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SR_AA)

Features

2 (9,999)

Performance

5 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-06-04

Samsung Support Team

Hello, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks!

……..
1 (9,999)

2021-10-21

1 (9,999)
I’ve had this fridge for three months now, and it stops working just suddenly.
Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SR_AA)

Features

1 (9,999)

Performance

1 (9,999)

Design

4 (9,999)

Value

1 (9,999)
Response from Samsung:
2021-10-22

Operations

Thanks for bringing this to our attention, kV2isb0vxoc0n58tvuku6tff. Could you give us a call at 1-800-SAMSUNG or use the live chat on our website (www.samsung.com/ca/support)? We’d love to help, but will need a little more detail about the issue. 

Tracy20272
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2023-11-24

5 (9,999)
Love the refrigerator. Has the 3rd drawer. Lots of space, would recommend
I recommended this product.
Helpful?
DKBer
5 (9,999)

2026-05-22

5 (9,999)
Its definitely big enough for 1 person, a family would probably struggle.
I recommended this product.
Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SR_AA)

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Nickyname82
5 (9,999)

2025-12-13

5 (9,999)
Very glad to have this fridge in my home - love the smart features
I recommended this product.
Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SR_AA)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)
Roberto1831
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2024-08-05

5 (9,999)
Very good fridge, very modern looking and tons of space inside
I recommended this product.
Helpful?
Amal22788
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2024-08-03

5 (9,999)
quick cooling l likeSamsung brand the quality perfect
I recommended this product.
Helpful?
Newfieman
4 (9,999)

2025-07-11

4 (9,999)
Fridge is excellent so far.. but shipping was terrible
I recommended this product.
Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SG_AA)

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

5 (9,999)
SheenaGalbraith3386
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2023-11-24

5 (9,999)
I am happy with this purchase, it’s a great fridge
I recommended this product.
Helpful?
Rayne
5 (9,999)

2026-05-23

5 (9,999)
I recommended this product.
Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SR_AA)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)
ilovecorgis
5 (9,999)

2026-05-29

5 (9,999)
Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SR_AA)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Jessica needs shelves
1 (9,999)

2023-11-04

1 (9,999)
I bought a Samsung fridge 3 years ago. Within the first year, one of the shelves in the doors cracked and broke. I super glued it back together, and then a few months later another one broke. I super glued it again and by the end of my second year, five of the six shelves were broken. I had bought the extended warranty from Best Buy and of course shelves were not covered. A few weeks ago I was putting some cheese on the bottom shelf and the whole shelf gave way. The plastic along the edge had broken in small tiny pieces. Now the crisper drawers won’t open and close properly. I got angry and spent an hour online with Samsung chat for them to tell me that this was my fault and that I had damaged the fridge. Seriously? How do you damage the inside of a fridge?! I was promised I’d be contacted within three business days to escalate my complaint and it’s now been two weeks. I am insulted and disgusted that a refrigerator I spent good money on won’t even last three years. Without the door shelves or crispers, it’s basically useless for my family of four. Thanks Samsung for your poor customer service and your cheaply made product. Unfortunately, I’ve also bought a stove and TV from Samsung but will be looking for a new companies to make future purchases and will warn everyone I know to steer clear from Samsung.
Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SG_AA)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2023-11-15

Samsung Support Team

Hello, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks!

sunpack
4 (9,999)

2025-12-12

4 (9,999)
I had the 2010 Model of this fridge and it stopped cooling. But it lasted about 15 years. Personally I feel these devices should last 20+ years since I do have a fridge build in 1970 that works perfectly. So lets see if I get 20+ years on this fridge. The older model had handles. This on does not and the pull is on the top of the French doors. So you need a reach of at least 74" to open. It has an app feature that allows of basic controls and notifications if the door is left open. I have owned other fridges (Whirlpool, Amana, GE, etc.) and they all have failed long before their life span. The Whirlpool lasted 5 years just when the compressor warranty expired. So the Samsung has so far been the best out of the more recent fridges I have purchased. I would by this product again. It would not be suited for a large family, capacity is only 18 cubic feet. I would think best of a family of 2-3. I do like the integrated ice machine. It is robust and makes ice frequently. Gave a 3 stars on value since I feel, based on the last model, these should last 20-30 years. Also the older model I had only cost me $900 new. Maybe there is an engineering limitation with the new technologies but my 1970's fridge works perfectly and all I need a fridge to do is freeze and cool. I don't need it to talk to me or take inventory of when I open and close the door.
I recommended this product.
Helpful?
Originally posted on 33” Counter-Depth French Door Refrigerator with Twin Cooling Plus™(RF18A5101SR_AA)

Features

5 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

3 (9,999)

User manual & downloads

User Manual

ver 00 | 22.25 MB

Jan 16. 2026

ENGLISH, FRENCH, SPANISH
Download

Quick Guide

ver 0.0 | 1.71 MB

Mar 11. 2021

ENGLISH, SPANISH
Download
See more content

Product support

Find answers to the questions you have about the product

Product support

Get the most from Samsung device and services.

Learn more
  • 1. * Available on Android and iOS devices. A Wi-Fi connection is required. Go to feature
  • 2. * As compared to Samsung fridge without Twin Cooling Plus™ Go to feature
  • 3. * Samsung Branded In-home service is currently available in Montreal, Toronto, Cambridge, London, Windsor, and Vancouver with plans to expand into Edmonton, Calgary, Ottawa, and Winnipeg later in 2022. Go to feature

Features and specifications are subject to change without prior notification.