60" UHD 4K Flat Smart TV JU6500 Series 6
Common Topics
60" UHD 4K Flat Smart TV JU6500 Series 6
UN60JU6500FSolutions & Tips
-
Usage
How to enable or disable the microphone switch on Samsung Smart TVs
The microphone switch on your Samsung Smart TV can be turned on or off at any time.
-
Usage
A guide to finding the best settings for UHD gaming for your Samsung TV
Use Game mode on your UHD, QLED Samsung 4K, or QLED Samsung 8K TV to get the best gaming experience. It reduces video processing and input lag to provide a smoother and clear picture.
-
Picture
A guide to HDR on your Samsung TV
HDR, or High Dynamic Range, can be combined with 4K and 8K TVs to provide exceptional screen resolution.
-
TV_Others
Learn more about using the Apple TV app on your Samsung TV
A whole new world of entertainment just opened up, because the Apple TV app is now available on select 2018 to 2020 Samsung TVs. Access your existing library of shows and movies, and find new programs to stream, buy, or rent. Find out how to sign into the app, how to stream content, which Samsung TVs are compatible, and learn about Apple TV + in our guide.
-
Specifications
Understanding screen burn-in on Samsung Smart TVs
Knowledge about TV burn-in such as its cause, the technologies it affects, burn-in checks, and more about Samsung Quantum dot technology.
-
Usage
Sign into your Samsung account on your Samsung Smart TV
Connect your Samsung TV to your Samsung Account to access various useful services and to take advantage of certain features such as access Samsung Apps store and download additional applications.
-
Usage
How to manage apps on your Samsung TV
Your smart TV offers exciting apps and games. Whether you have The Frame, a QLED, or any other Samsung smart TV, it's easy to find the app you want and start enjoying more entertainment. Aside from installing or deleting apps, you can also lock apps or set them to auto update. Once everything is all set up with your apps, you can watch TV your way.
-
How to watch Disney+ on your Samsung Smart TV
Disney+, Samsung Smart TV Disney+. Disney+ on TV, watch Disney+, watch Disney+ on TV, watch Disney+ on Samsung Smart TV, Disney+ compatibility, Disney+ available, device support Disney+, get Disney+ on your TV, install Disney+ on your TV, Smart TV Disney+, download Disney+ app, Disney+ app on TV, Smart TV Disney+ app, Disney+ does not appear, no Disney+ app on TV
-
Usage
Control your Samsung Smart TV using Bixby or Alexa
You can use Bixby or third-party voice assistants like Amazon Alexa to control your TV. The 2019 or 2020 Samsung smart TV remote has a Voice Wake-Up feature so you can ask Bixby even if you're not near the remote. Keep reading to learn how to use your favourite AI on your TV.
-
Usage
How to register your Samsung Smart TV
Did you get a Samsung Smart TV? Ensure to register your TV and enjoy more services for our customers. We will explain the advantages of registering your product and how to register yours. There are two ways to register your TV: Directly on the TV or the Samsung Members app.
-
Specifications
Guide to understanding the model number on a Samsung TV
The model code on your Samsung TV isnt just some random combination of letters and numbers - they all have a meaning behind them! This guide breaks down how to decipher your Samsungs model code, so youll never be stumped about its meaning again.
-
Installation / Connection
Changing the source device name on your Samsung TV
You can change the names of devices connected to your Samsung TV. This will let you organize all of your devices and ports.
-
Usage
Set the clock on your Samsung TV
Not only does your TV let you watch all your favorite shows, it can also tell you the time. You can have your TV automatically set the time when connected to the internet and adjust for daylight saving time, or you can set the clock manually. You can also set a sleep timer if you prefer falling asleep with the TV on.
-
Usage
How to enjoy Samsung TV Plus on your Samsung Smart TV
Instructions to enjoy Samsung TV Plus on your Samsung Smart TV. Including introduction, how to get to Samsung TV Plus, how to use Samsung TV Plus, how can you watch on Samsung TV Plus, how to purchase movies and TV shows on Samsung TV Plus, and how to remove channels from Samsung TV Plus.
-
Accessory
Use the Universal Remote feature to control devices connected to your Samsung Smart TV
Using the universal remote feature, you can control soundbars, home theater systems, and Blu-ray players. Learn how to control devices connected to your TV using your Universal Remote.
-
SMART Hub / App
Control your Samsung TV with your phone using SmartThings
Ever misplace your TV remote? We all have. With SmartThings, you can use your phone to adjust the volume, change the channel, or even start the next episode of your favourite show. Learn how to control your TV with your phone using SmartThings.
-
Firmware / Software
How to update the software on your Samsung Smart TV
Your Samsung TV can be updated in a few ways, including over the internet, by using a USB flash drive, or even automatically.
-
What can you do when your Samsung TV does not show up during the SmartThings discovery process
Your Samsung Smart TV can be connected to the SmartThings app on your phone. If your TV is not connecting, you can try checking for software updates and making sure Bluetooth has been turned on. Then, try to pair the TV again.
-
Audio
No soundbar audio when using eARC on my Samsung TV
If your soundbar is connected to eARC and there is no audio, you can check if you are using an eARC-compatible HDMI cable.
-
Installation / Connection
Set up your Samsung Smart TV
Whether you have just gotten a brand new Samsung Smart TV or you had to reset it, you will need to complete the initial setup.
-
Usage
How to use the PC on TV on your Samsung Smart TV
FAQ for Samsung TV, Find more about how to use the PC on TV on your Samsung Smart TV with Samsung Support.
-
Power
Simple fixes when your Samsung TV does not power on
To figure out why your Samsung TV won’t turn on, you can check the red standby light in the corner of your Samsung TV.
-
Usage
Use the ConnecTime app on your Samsung Smart TV
The ConnecTime app allows you to make video calls to your family or friends using your Samsung Smart TV or phone.
-
Usage
Use the Multi View feature on your Samsung Smart TV
Multi View splits your Smart TV’s screen into sections so you can view different types of content at once.
-
Usage
Access the Settings menu on your Samsung TV
Master the settings of your Samsung TV for an optimal viewing experience. This guide walks you through customizing picture and sound settings on various Samsung models, including monitors and projectors. Learn to navigate the Smart Hub, adjust broadcasting and connection settings, and access support features for the best viewing experience with your Samsung device.
-
Accessory
Pair your Samsung Smart Remote to your Samsung TV
Learn how to effortlessly pair your Samsung Smart Remote to your Samsung TV with our step-by-step guide. Discover how to replace remotes, use your phone as a remote with SmartThings, and manage your TV functions easily. Suitable for all Samsung remote models in Canada.
-
Usage
How to change or reset your PIN code on your Samsung Smart TV
Learn how to manage your PIN on a Samsung Smart TV with our easy guide. Find out how to change or reset your PIN code to enhance security, control app installations, and manage parental controls. Step-by-step instructions included for both smart and standard remotes.
-
SMART Hub / App
Samsung TV is offline in the SmartThings app
Troubleshoot your offline Samsung TV in the SmartThings app with our step-by-step guide. Learn how to reconnect the power, verify network settings, enable key features, and use diagnostics to ensure your TV remains connected and fully functional. Follow our instructions to resolve connectivity issues quickly and efficiently.
-
Specifications
How to find the serial number or model code of your Samsung TV
Learn how to easily find the serial number and model code of your Samsung TV with our step-by-step guide. Whether you need this info for warranty services, support, or to ensure compatibility, we cover methods for both new and older models, including navigating the TV's menu and locating the label on the back panel.
-
Usage
How to activate the sleep timer on your Samsung TV
Learn how to set the sleep timer on your Samsung TV with our easy step-by-step guide. This feature helps save energy and enhances your viewing experience by automatically turning off your TV.
-
Network
How to connect your Samsung TV to the internet
Learn how to connect your Samsung TV to the internet with our comprehensive guide. Discover step-by-step instructions for both wired and wireless connections, troubleshooting tips, and how to find your TV's MAC address. Enhance your streaming and Smart TV experience today!
-
Installation / Connection
Connect a Bluetooth device to your Samsung TV
Learn to connect Bluetooth devices to your Samsung TV with our step-by-step guide. Explore pairing instructions for headphones, soundbars, and more across all Samsung TV models, including troubleshooting tips.
-
Network
Reset network settings on your Samsung TV
Learn how to reset network settings on your Samsung TV with our step-by-step guide. Whether you have a new or older model, find out when a network reset is necessary and how to troubleshoot connectivity issues effectively.
-
Installation / Connection
Understanding Anynet+ (HDMI-CEC) on your Samsung TV
Master the Anynet+ (HDMI-CEC) feature on your Samsung TV with our comprehensive guide. Learn how to control all your HDMI-connected devices using a single remote. This article provides easy step-by-step instructions for setting up Anynet+ on older and newer Samsung models, ensuring a streamlined and simplified home entertainment experience.
-
Picture
How to reset the picture settings on your Samsung TV
Master the steps to reset the picture settings on your Samsung TV with this detailed guide. Learn how to restore your TV to its default settings for optimal picture quality, with additional tips on adjusting settings for enhanced viewing.
-
Audio
How to reset sound settings on your Samsung TV
Learn how to reset the sound settings on your Samsung TV with our comprehensive guide. Perfect for resolving audio discrepancies, enhancing auditory experiences, or configuring new sound systems, this guide covers everything from basic resets to advanced sound adjustments.
-
Audio
Discover the available sound settings for your Samsung TV
Explore how to adjust sound settings on your Samsung TV with our comprehensive guide. Learn to optimize audio for movies, music, and everyday TV watching with easy-to-follow steps for sound modes, expert settings, and more. Perfect your Samsung TV audio experience with practical tips for every model.
-
Picture
Discover the available picture settings for your Samsung TV
Adjust the picture settings on your Samsung TV with our comprehensive guide. Learn how to customize brightness, contrast, color, and more for optimal viewing on both new and older models.
-
Network
How to verify network status on your Samsung TV
Learn how to check the network status on your Samsung TV to ensure optimal connectivity. Our step-by-step guide covers both newer and older models, providing easy troubleshooting tips to keep your Samsung TV connected to your home network.
-
Media
Access the Gallery app on your Samsung Smart TV
Use the Gallery app directly on your Samsung Smart TV to display photos, videos, stories, and shared images.
-
TV_Others
A guide to finding the best Samsung TV for you
A guide to finding the best Samsung TV for you. Choose the right television out of The Terrace, The Sero, The Frame, The Serif, QLED TVs, or UHD TVs.
-
Usage
How to use Bixby on a Samsung Smart TV
FAQ for Samsung TV, Find more about how to use Bixby on a Samsung Smart TV with Samsung Support.
-
Specifications
A guide to finding the right size Samsung TV for your room
Youre not the only one asking, what size TV should I get? Let us guide you into selecting the perfect TV for you.
-
SMART Hub / App
Set up your Samsung Smart TV with SmartThings
When you turn on your new TV for the first time, youll need to pair your remote and select your desired language so you can navigate through the initial setup without any hiccups. Then, you can use the SmartThings app installed on your phone to complete the process easily.
-
Usage
Use Alexa on your Samsung Smart TV
Using the built-in Amazon Alexa on your Samsung TV. Alexa can change the channel, open apps, play music, control your smart home devices, and more.
-
Usage
Presentation of FreeSync for your Samsung Smart TV
Gamers only want the best. That is why you have a Samsung TV, right? Beginning in 2018, many of our top TVs support FreeSync. In case you are not familiar, FreeSync provides clean, smooth animation and eliminates stutter and screen tearing. Put an end to choppy gameplay and broken frames. Your eyes will thank you.
-
SMART Hub / App
Use the Samsung Health app on your Samsung TV
Samsung Health is now available on 2020 Samsung Smart TVs and newer models. Integrated directly in your smart TV, Samsung Health provides an immersive, content-forward experience that allows users to discover and access health and wellness content from leading industry partners - all from the comforts of their home.
-
SMART Hub / App
Use SmartThings on your 2021 Samsung Smart TV
SmartThings on 2021 Samsung Smart TVs allows you to control your home’s smart devices from your TV. You can also use the Music Wall feature to play your phone’s music on your Smart TV.
-
Usage
Use parental controls to make your Samsung TV kid friendly
Using the parental controls on your Samsung TV and your favorite apps like Netflix or Prime Video you can feel comfortable letting your kids use the TV when you are not around.
-
SMART Hub / App
Connect a Samsung Smart TV in the SmartThings app
Connecting your Samsung Smart TV to the SmartThings app will let you control it right from your phone, like adjusting the volume or changing the channel.
-
SMART Hub / App
Set up SmartThings on your Samsung Smart TV
You can use SmartThings to control the connected devices in your home right from your TV. The SmartThings dashboard shows all your connected devices on your TV’s screen so you can see everything going on in your home.
-
Usage
Smart options for controlling your Samsung Smart TV
If you are fed up with using traditional remotes, you can try using the SmartThings app or Amazon Alexa to control your TV instead.
-
Audio
Learn more about eARC on your Samsung TV
You can use eARC, or Enhanced Audio Return Channel, on your Samsung TV to get the best sound quality possible when watching your favorite shows and movies. You will need to connect a compatible HDMI cable and then use your TV’s settings to set up eARC.
-
Usage
[2021] How to use game on your Samsung Smart TV
FAQ for Samsung TV, Find more about how to use game on your Samsung Smart TV with Samsung Support.
-
Usage
How to use SmartThings on your TV
FAQ for Samsung TV, Find more about how to use SmartThings on your TV with Samsung Support.
-
Usage
How to use Multi View
FAQ for Samsung TV, Find more about how to use Multi View with Samsung Support.
-
Usage
How to control your TV from mobile SmartThings app
FAQ for Samsung TV, Find more about how to control your TV from mobile SmartThings app with Samsung Support.
-
Usage
What can you do with the new Smart Hub
FAQ for Samsung television. Find more about ‘What can you do with the new Smart Hub’ with Samsung Support.
-
Usage
Enjoy Autorun Multi View on your Samsung Smart TV
Enjoy Autorun Multi View on your Samsung Smart TV
-
Specifications
HDR10+ and your Samsung UHD TV
Your new Samsung UHD TV has amazing capabilities when it comes to realistic, high quality picture. One thing that sets your TV apart from the rest is HDR10+.
-
Network
Solving Wi-Fi connection issues on your Samsung TV
If you are having trouble maintaining a Wi-Fi connection on your Samsung TV, you can review our helpful troubleshooting guide for solutions.
-
Usage
How to reset my Samsung TV
Factory reset or soft reset your Samsung TV, if apps are slowing down or there is a connection issue.
-
Usage
Enjoy the new Game Bar features on your 2023 Samsung Smart TV
The Game Bar on 2023 Samsung Smart TVs offers multiple ways to get the most out of your gaming experience.
-
Usage
Use Game Mode on your Samsung Smart TV
With Game Mode on your Samsung smart TV, you’ll enjoy optimized image quality and low latency with every game you play!
-
Accessory
Set up Hue Sync on your Samsung Smart TV
Enjoy a unique lighting experience when watching shows on your Samsung Smart TV with the Philips Hue Sync app.
-
Accessory
Samsung Smart TV remote control LED guide
Our guide will cover the LED status of your Samsung Smart TV’s remote control, so you’ll be able to find out if the remote is charging or pairing.
-
Usage
Unlock the full potential of the Smart Hub by setting up a Samsung Account on your Samsung Smart TV
You must register your Samsung account on your Samsung Smart TV to use Smart Hub apps and services like Netflix, as well as Samsung apps like Samsung Health.
-
Usage
How to use the SmartThings Hub and connect the SmartThings Dongle to your Samsung Smart TV
You may need to use the SmartThings Dongle accessory with your Samsung Smart TV when connecting certain IoT devices.
-
TV_Others
Register your Samsung TV, monitor or soundbar on your Samsung Account to claim an offer
Register your Samsung TV or soundbar to claim exclusive offers! This quick guide for Canadian users covers easy registration steps via Samsung's website or Members app and how to claim your special promotions, enhancing your Samsung experience.
-
Usage
How to set up Q-Symphony on a 2024 Samsung Smart TV
Enhance your audio experience with Q-Symphony on 2024 Samsung Smart TVs, seamlessly connecting a soundbar or Music Frame for rich, synchronized sound directly from your TV.
-
Usage
Going digital with direct access to the user manual on your Samsung TV
Learn how to access and navigate the built-in user manual on your Samsung TV. This guide covers instructions for all models, ensuring you can easily explore features, troubleshooting tips, and more, all while supporting environmental sustainability. Perfect for Samsung TV owners looking to maximize their device's capabilities.
-
SMART Hub / App
How to use the Daily Board on your Samsung Smart TV
Your Samsung Smart TV’s Daily Board screen lets you view useful information and perform actions with voice commands.
-
Usage
How to use apps on a 2024 Samsung Smart TV
Discover how to easily install, manage, and use a variety of apps on your 2024 Samsung Smart TV, from entertainment to productivity. Learn to customize app settings, navigate the apps screen, and enhance your viewing experience with our comprehensive guide.
-
Usage
Use voice controls with your 2024 Samsung Smart TV DU6000/7000/8000 series model
If your Samsung Smart TV does not support voice commands by default, you can still use the function with a Samsung Smart Remote or the SmartThings app.
-
Accessory
Differences between the polarizing film and protective film on Samsung TVs
Learn the differences between polarizing and protective films on Samsung TV screens.
-
Usage
What eARC is and how to set on Samsung Smart TV
FAQ for Samsung TV, Find more about What is eARC and how to set on Samsung Smart TV with Samsung Support.
Manuals & Downloads
-
{{file.description}}
- ver {{file.fileVersion}}
- {{file.fileSize}} MB
- {{file.fileModifiedDate}}
- {{file.osNames}}
{{file.languageName}}{{file.allLanguageNames}}
ADDITIONAL INFORMATION
The coding for Contact US > Call > View more function. And this text is only displayed on the editor page, please do not delet this component from Support Home. Thank you