Galaxy Tab A8 (10.5", Wi-Fi)
Common Topics
Galaxy Tab A8 (10.5", Wi-Fi)
SM-X200Solutions & Tips
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Software Upgrade
How to update the software on a Galaxy smartphone or tablet
Learn how to check for operating system updates and security updates on your Samsung Galaxy device here.
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How to use
I smashed my screen and can't use the touchscreen. Is there any way to access my data?
Find out how to recover data from your Galaxy device if the screen is not working properly. Even if your screen is smashed, you can back up or transfer your data remotely using Find My Mobile or via USB.
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How to use
How do I transfer my data from my iOS device to my new Samsung Galaxy?
Learn how to transfer your data from an iPhone to a Samsung Galaxy smartphone with our easy video guide, instructions, and Smart Switch App.
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How to use
How do I transfer my data from my old Android phone to my new one?
Find out more about switching your Android device with Samsung Support
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Application
What to do if Google Play Store will not load or download apps
FAQ for Samsung mobile phones. Find out more about "What to do if Google Play Store will not load or download apps" with Samsung Support.
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Network & WiFi
I can't connect to Wi-Fi on my Samsung Galaxy device
FAQ for Samsung mobile phones. Find out more about "I can't connect to Wi-Fi on my Samsung Galaxy device" with Samsung Support.
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Setting
How to start my Galaxy device in Safe mode
FAQ for Samsung mobile phones. Find out more about How to start my Galaxy device in Safe mode with Samsung Support.
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How to use
How to turn on or hide your caller ID
Find out more about how to turn on or hide your phone number and name when calling someone from your galaxy smartphone.
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How to use
Registering your Samsung product
FAQ for Samsung mobile devices. Find more about 'Registering your Samsung product' with Samsung Support
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Application
How do I stop my children from making in-app purchases on my Samsung Galaxy device?
FAQ for Samsung Mobile Device. Find more about 'How do I stop my children from making in-app purchases on my Samsung Galaxy device?' with Samsung Support
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Power
My device is charging slowly, not switching on or keeps restarting
FAQ for Samsung mobile phones. Find more about "My device is charging slowly , not switching on or keeps restarting" with Samsung Support.
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Setting
How do I use Kids Mode?
Find out more about using Kids Mode with Samsung Support
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Samsung Apps
What is Samsung Pass and how do I use it?
Find out more about Samsung Pass with Samsung Support
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How to use
What is Device Care and how do I use it?
FAQ for Samsung Mobile Devices. Find more about 'What is Device Care and how do I use it?' with Samsung Support.
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Battery
Charging your smartphone or tablet
Find out more about charging your mobile device including Fast Charging, Wireless Charging and Wireless PowerShare.
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Setting
How do I use the Do not Disturb feature?
FAQ for Samsung smartphones. Find more about 'How do I use the Do not Disturb feature?' with Samsung Support.
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How to use
How do I install a SIM or memory card on my Galaxy device?
Learn how to install, change, insert or remove your SIM or SD memory card on your Samsung Galaxy phone using our easy guide and instructions.
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How to use
What are Multi Windows and how do I use them?
FAQ for Samsung mobile. Find more about 'What are Multi Windows and how do I use them?' with Samsung Support.
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How to use
What is AR (Augmented Reality) Emoji and how do I use it?
FAQ for Samsung smart phones and tablets. Find more about 'What is AR (Augmented Reality) Emoji and how do I use it?' with Samsung Support.
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Camera
What is the Hyperlapse camera mode and how do I use it?
FAQ for Samsung smart phone. Find more about 'What is the Hyperlapse camera mode and how do I use it?' with Samsung Support.
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Network & WiFi
Connecting your Galaxy tablet to other devices
Find out more about connecting your Galaxy table with Samsung Support
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Samsung Apps
What is Smart Switch and how do I use it?
FAQ for Samsung mobile phones. Find out more about "What is Samsung Smart Switch and how do I use it?" with Samsung Support.
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How to use
Using Wireless Powershare on the Galaxy Fold
FAQ for Samsung Galaxy Smartphones. Find more about 'Using Wireless Powershare on the Galaxy Fold' with Samsung Support.
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How to use
Dolby Atmos on the Galaxy Fold
FAQ for Samsung mobile devices. Find more about 'Customising sound settings on the Galaxy Fold' with Samsung Support.
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How to use
How do I use the Samsung Internet app?
FAQ for Samsung smartphones. Find more about 'How do I use the Samsung Internet app?' with Samsung Support
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Message
Customer Warning - Samsung Lottery and Samsung Job Offer Scams
Find out more about "Customer Warning - Samsung Lottery and Samsung Job Offer scams" with Samsung Support.
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How to use
100GB OneDrive offer redemption FAQs
Find out more about the 100GB OneDrive Storage offer with Samsung Support
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How to use
How do I add additional user accounts to my Galaxy tablet?
FAQ for Samsung mobile devices. Find more about 'How do I add additional user accounts to my Galaxy tablet?' with Samsung Support
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How to use
How can I connect and use my device with a computer or tablet?
FAQ for Samsung Mobile Devices. Find more about 'How can i connect and use my device with a computer or tablet?' with Samsung Support.
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Hardware
What size memory card does my Galaxy tablet accept?
Find out which size memory card your device accepts and the maximum external memory size for your Galaxy tablet.
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How to use
How do I control my smart home devices using my SmartTag?
FAQ for Samsung mobile devices. Find more about 'How do I control my Smart Home devices using my SmartTag?' with Samsung Support.
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How to use
How do I find my SmartTag?
FAQ for Samsung mobile devices. Find out more about 'How do I find my SmartTag' with Samsung Support.
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Samsung Apps
I cant access my Yahoo email account through the Samsung Email app
FAQ for Samsung mobile device. Find more about I cant access my Yahoo email account through the Samsung Email app with Samsung Support
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Power
what to do if your tablet is not charging
FAQ for Samsung tablets. Find more about 'What to do if your tablet is not charging' with Samsung Support
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Software Upgrade
Why are some Android apps crashing
There have been reports of certain Android apps crashing after they are launched. Find out how to resolve this issue on your Samsung Galaxy Device
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Samsung Apps
Samsung smart switch
https://www.samsung.com/uk/support/mobile-devices/smart-switch-app/
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How to use
What to do if S Pen isn't working with Galaxy phone screen
If the S Pen isn't working with your Galaxy phone on the bottom part of the screen, try these steps to solve the problem.
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How to use
How to play sound in both speakers and solve mute problems
FAQ for Mobile & Devices. Find more about How to play sound in both speakers and solve mute problems with Samsung Support.
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How to use
How to use a second screen on your Tablet
FAQ for Mobile & Devices. Find more about How to use a second screen on your Tablet with Samsung Support.
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How to use
How to scan QR code on your Galaxy phone or tablet
Learn how to scan a QR code on your Samsung Galaxy phone or tablet with our easy guide and instructions.
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How to use
How to stop your Galaxy phone or tablet screen going dark & timing out?
Find out how to stop your Samsung Galaxy phone or tablet screen from going dark. Learn how to adjust the timer settings with our guide and instructions.
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How to use
How to reconnect a disconnected S pen
FAQ for Samsung S Pen. Find more about ‘How to reconnect a disconnected S pen' with Samsung Support.
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Samsung Apps
How to change your Samsung Account mobile number using two-step phone verification
Find out how you can change the mobile number of your Samsung Account using two-step phone verification.
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How to use
Safety precautions when using a Galaxy device
FAQ for Mobile Devices. Find more about Safety precautions when using a Galaxy device with Samsung Support.
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How to use
How to change the language settings of each app in your Galaxy device
FAQ for Mobile Devices. Find more about How to change the language settings of each app in your Galaxy device with Samsung Support.
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Application
How to set up email app on Samsung Phone or Tablet
Find out how to set up email app on your Samsung Android Phone. Learn how to access mail app settings with our easy guide and instructions.
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Network & WiFi
5G Network Carriers for Galaxy phones & tablets
Find out which network carriers support 5G for your Samsung Galaxy phone or tablet in your location.
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How to use
Use two hands with your Samsung Galaxy devices for maximum productivity
Find out how to use 2 handed mode on your Samsung Galaxy Z Flip 5, Fold 5 & Tab S9 with our easy guide & instructions.
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How to use
How to activate or deactivate auto rotate on you Galaxy smartphone or tablet
Find out how to adjust the screen rotation settings on your Samsung Galaxy smartphone or tablet.
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How to use
How to sync data across your Galaxy devices using Samsung Cloud
Find out how you can sync the data on your Galaxy smartphone or tablet across several devices with Samsung Cloud.
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How to use
Navigate your Galaxy phone and Galaxy tablet using Multi control
Find out how to use Samsung Multi Control on your Galaxy phone or tablet with our easy guide and instructions.
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How to use
How to clean your Samsung Galaxy device
Considering how dirt and germs accumulate on the devices we use every day, it is wise to learn how to clean your Samsung Galaxy device.
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Software Upgrade
Simplified app names in Galaxy One UI 6
Discover the streamlined experience of Samsung Galaxy One UI 6.0, where app names are simplified for enhanced usability. Explore Samsung's latest user interface updates, making your Android device even more user-friendly.
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How to use
Protect your Galaxy device with the Auto Blocker feature
A guide to discover effective strategies to safeguard your Samsung device with Auto Blocker. Learn how to prevent installing unauthorised apps, secure your device against malicious activity and enhance privacy and security.
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Samsung Apps
Use the Samsung Find app to share your location with your friends, child, family, and other contacts
Learn how to use the Samsung Find app to share your location with friends, family, and other contacts.
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Samsung Apps
Use the Samsung Find app to locate a lost device
Learn how to use the Samsung Find app to locate lost devices and track Samsung SmartTags.
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Samsung Apps
Features of the Samsung Find app
Discover the various features of the Samsung Find app.
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How to use
Errors When Registering a Card in Samsung Wallet
Find out what to do if you are experiencing problems registering your new card in Samsung wallet
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How to use
How to set Generative wallpaper on Galaxy devices
Learn how to use generative wallpaper on the Galaxy S24.
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Multimedia
How to use Quick Share to share a file between phones
Learn how to use the Quick Share feature on your Galaxy S24.
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How to use
How to use One-handed mode and One Hand Operation +
Learn more about One-handed mode and One Hand Operation + on your Galaxy device with Samsung support.
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How to use
Connecting a 3.5mm headphone jack via USB-C to your Samsung Galaxy device
Find out what to do If you are having problems connecting your Samsung device to a 3.5mm audio jack via USB-C.
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Lock
Unlock Your Samsung Galaxy with a previous screen lock method
Discover how to unlock your Galaxy device with a previous screen lock method when you’ve forgotten your current PIN, password, or pattern.
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Hardware
Solid foreign object and water resistance rating (IP ratings) guide
Discover the features and meanings behind Ingress Protection (IP) ratings, which indicate a product's resistance to dust and water, helping you make informed decisions.
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Software Upgrade
How to update your Samsung Galaxy phone or tablet
Learn how to keep your Galaxy phone or tablet up-to-date.
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Setting
About the updated Edge Panel and accessing the Smart select feature
Discover how the redesigned Edge Panel has made accessing the Smart select feature more convenient.
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Audio
Sounds, vibrations, and notifications on your Samsung Galaxy devices
Personalise sounds, vibrations, and notification settings on your Samsung Galaxy devices to enhance your user experience.
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Battery
How to set the display of charging information on your Samsung Galaxy device
Learn how to customise the display of charging notifications.
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Power
What to do if your Samsung Galaxy device turns off unexpectedly
If your Galaxy device turns off suddenly, this guide offers troubleshooting steps to identify the cause and solutions to ensure that it stays powered on when you need it.
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Power
How to use the Wireless power sharing feature on your Galaxy Device
Learn how to use the Wireless power sharing feature to charge your Galaxy phone and other devices.
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Power
How to fix unexpected shutdowns on the Samsung Galaxy Tab
This guide provides steps to help you identify and troubleshoot issues when your Galaxy Tab unexpectedly shuts down, ensuring it stays powered on when you need it most.
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Battery
What to do if your Samsung Galaxy Tab is not charging
Learn how to fix common charging issues like a faulty charging port, damaged cables, or slow charging. Follow these troubleshooting tips to resolve Galaxy Tab charging problems.
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How to use
What to do if your Samsung Galaxy device is not responding to S Pen Air actions
Learn how to troubleshoot your Galaxy device if S Pen air actions are not responding.
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Power
Which type of charger does my Galaxy device accept?
Find out about the types of chargers your Samsung Galaxy smartphone or tablet accepts.
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How to use
How to use AI select on your Galaxy phone and tablet
FAQ for Samsung Mobile. Find more about how to use AI select on your Galaxy phone and tablet with Samsung Support.
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How to use
How to use updated notification settings in Samsung One UI 8
Find more about how to use updated notification settings in Samsung One UI 8 with Samsung Support.
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How to use
How to set separate Home screen layouts for portrait and landscape modes on your Galaxy tablet
FAQ for Samsung Mobile. Find more about how to set separate Home screen layouts for portrait and landscape modes on your Galaxy tablet with Samsung Support.
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How to use
How to customise the Side button with new features on your Galaxy phone and tablet
FAQ for Samsung Mobile. Find more about how to customise the Side button with new features on your Galaxy phone and tablet with Samsung Support.
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Hardware
What are the features of the Galaxy Tab S11 Ultra and Tab S11?
Discover the features of the Galaxy Tab S11 Ultra and Tab S11.
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Setting
How do I change the wallpaper on my Samsung Galaxy smartphone?
FAQ for Samsung mobile phones. Find more about How do I change the wallpaper on my Samsung Galaxy smartphone? with Samsung Support.
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How to use
How can I personalise and turn predictive text on and off on my Samsung Galaxy device?
Predictive text suggests words as you type on your Samsung Galaxy device. Learn how to turn it on and off as well as how to personalise it here.
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Samsung Hub
Do I have to pay to use the Samsung Hub app?
FAQ for Samsung Mobile Device. Find more about 'Do I have to pay to use the Samsung Hub app?' with Samsung
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How to use
What is a modified product?
What is a modified product?
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Power
What to do if your water-resistant phone or tablet detects moisture in the charging port
We are here to help. Help & tips for your product, manuals & software download and Face-to-face support.
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How to use
What are widgets and how do I add them to my Android smartphone or tablet?
FAQ for Samsung mobile phones. Find out more about "What are widgets and how do I add them to my Android smartphone or tablet?" with Samsung Support.
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How to use
Different methods to unlock the Galaxy Tab
FAQ for Samsung mobile devices. Find more about "Different ways to unlock the Galaxy Tab" with Samsung Support.
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Network & WiFi
How do I change the name of my device?
Find out how to change the visible name of your device
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Backup & Restore
How do I transfer my data from my old Android phone to my new one?
Find out more about switching your Android device with Samsung Support
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How to use
Using Wireless PowerShare on the Galaxy Fold
FAQ for Samsung Galaxy Smartphones. Find more about 'Using Wireless Powershare on the Galaxy Fold' with Samsung Support.
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Samsung Apps
How to use Samsung TV Plus Mobile
Find out how to access and use Samsung TV Plus Mobile, where you can stream live TV along with video-on-demand content on your smartphone or tablet
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Application
Using Samsung DeX with your Galaxy tablet
FAQ for Samsung Mobile Devices. Find more about 'How can i connect and use my device with a computer or tablet?' with Samsung Support.
