How does Trade In work?

It’s simple. You send us your old tech, and we either give you an instant discount on a brand new Galaxy, or we can add Samsung Credits to your Account, so you can treat yourself another time.

See more information about each option below:

Trade in for an instant discount

Get money off a brand new smartphone, tablet, or watch, when you trade in your old one. We accept most makes and models, and sometimes even accept broken devices too – keep your eyes peeled for our guaranteed Trade In promotions.

Trade in for Samsung Credits

If you don’t want to buy a new device immediately, you can trade in for Samsung Credits to spend on Samsung.com at a later date instead. These will be issued to your Samsung Account once we have received your Trade In device, and validated its condition.

What is my device worth?

We check prices regularly to give you the best possible Trade In deals, no matter which brand or network your device comes from.

A full list of devices that qualify for Trade In is available when you choose your new device.

Trade in your device in three easy steps

1. Visit our Trade In page to tell us about the device you plan to trade in, and get an estimate of its current value.
2. Get an instant discount on your shopping basket, or have Samsung Credits added to your account to spend later
3. Send us your old device in the packaging we provide, free of charge. You will receive your Samsung Credits once we’ve inspected your device.


Please note: If you don’t send us your Trade In device, or it doesn’t match the condition stated, you will have to repay any discount you receive.


Please visit the Trade In page, or Samsung Credits page for more information