Immersive and vivid 6.7” Super AMOLED display
A wide and smooth 6.7-inch screen with Super AMOLED vibrancy and a 90Hz refresh rate means your world looks rich, bright, and immersive.1
What's the highlights on Galaxy A17 5G?
Sleek, slim, and stunning
A slimmer 7.5 mm frame with a revamped Key Island 2.0, and linear camera cluster give you more style with less bulk. It comes in Black, Grey, and Blue.3
Triple cameras to capture more details
The Galaxy A17 5G’s triple-camera array, with a 50 MP wide, 5 MP ultra-wide, and 2 MP macro lens, frames every scene with precision. Seamlessly shift from sweeping landscapes to close-ups in vibrant colour and clarity to capture life’s moments.4
Clearer videos and brighter photos even at night with OIS5
Performance that powers your day
With its 2.4 GHz octa-core processor, the Galaxy A17 5G delivers smooth HD streaming, responsive gaming, and seamless social sharing.6
Stay current with 6x OS upgrades and security updates
Keep your device current and your info protected with 6x OS upgrades and 6 years of security support.7
Protection for the real world
Splash protection from IP54 and scratch defense from Corning® Gorilla® Glass Victus® means you can focus on what matters.8
Ultra-fast 5G speed in your hands
Get the 5G advantage. Galaxy A17 5G delivers ultra-fast connectivity for streaming, gaming, and sharing on the go. Enjoy smooth video calls, fluid gameplay, and rapid downloads—trusted, high-speed 5G at work.9
Samsung Galaxy Experience10
Compare smartphones
Frequently Asked Questions
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Galaxy A17 5G comes in Black, Grey, and Blue.14
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The Galaxy A17 5G raises the bar in its segment with a Triple Camera system featuring an upgraded OIS stabilisation. Subtle hand shakes are ironed out for smoother videos, while advanced optics curb light dragging so your night shots come through up to 2.5× brighter than before.
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You get 6x OS upgrades and 6 years of security support, so your phone stays future-ready and protected against emerging threats.15
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If you're looking for a more affordable Samsung Galaxy smartphone that still offers great features, Galaxy A series is an excellent choice. With a reasonable price, you can take amazing photos, binge-watch your favorite show with little battery issues and more.
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Improve your experience by connecting and controlling your devices with ease. Simply pair your Galaxy A17 5G with Galaxy Fit3 to track your fitness, and connect to your Galaxy Buds Core to listen to your favorite tunes. Then, manage your devices seamlessly within the Galaxy Ecosystem.
Specifications
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CPU Speed
2.4GHz, 2GHz
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CPU Type
Octa-Core
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Size (Main_Display)
169.1mm (6.7" full rectangle) / 164.5mm (6.5" rounded corners)
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Resolution (Main Display)
1080 x 2340 (FHD+)
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Technology (Main Display)
Super AMOLED
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Colour Depth (Main Display)
16M
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Max Refresh Rate (Main Display)
90 Hz
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Rear Camera - Resolution (Multiple)
50.0 MP + 5.0 MP + 2.0 MP
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Rear Camera - F Number (Multiple)
F1.8 , F2.2 , F2.4
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Rear Camera - Auto Focus
Yes
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Rear Camera - OIS
Yes
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Rear Camera Zoom
Digital Zoom up to 10x
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Front Camera - Resolution
13.0 MP
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Front Camera - F Number
F2.0
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Front Camera - Auto Focus
No
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Front Camera - OIS
No
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Rear Camera - Flash
Yes
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Front Camera - Flash
No
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Video Recording Resolution
FHD (1920 x 1080)@30fps
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Slow Motion
120fps @HD
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Memory_(GB)
4
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Storage (GB)
128
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Available Storage (GB)
107.1
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External Storage Support
MicroSD (Up to 2TB)
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Number of SIM
Dual-SIM
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SIM size
Nano-SIM (4FF)
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SIM Slot Type
SIM 1 + Hybrid (SIM or MicroSD)
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Infra
2G GSM, 3G WCDMA, 4G LTE FDD, 4G LTE TDD, 5G Sub6 FDD, 5G Sub6 TDD
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2G GSM
GSM850, GSM900, DCS1800, PCS1900
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3G UMTS
B1(2100), B2(1900), B4(AWS), B5(850), B8(900)
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4G FDD LTE
B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B12(700), B17(700), B20(800), B28(700), B66(AWS-3)
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4G TDD LTE
B38(2600), B40(2300), B41(2500)
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5G FDD Sub6
N1(2100), N3(1800), N5(850), N7(2600), N8(900), N20(800), N28(700), N66(AWS-3)
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5G TDD Sub6
N38(2600), N40(2300), N41(2500), N77(3700), N78(3500)
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USB Interface
USB Type-C
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USB Version
USB 2.0
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Location Technology
GPS, Glonass, Beidou, Galileo, QZSS
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Earjack
USB Type-C
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MHL
No
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Wi-Fi
802.11a/b/g/n/ac 2.4GHz+5GHz, VHT80
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Wi-Fi Direct
Yes
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Bluetooth Version
Bluetooth v5.3
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PC Sync.
Smart Switch (PC version)
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Android
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Form Factor
Touchscreen Bar
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Accelerometer, Fingerprint Sensor, Gyro Sensor, Geomagnetic Sensor, Light Sensor, Virtual Proximity Sensing
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Dimension (HxWxD, mm)
164.4 x 77.9 x 7.5
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Weight (g)
192
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Video Playback Time (Hours)
Up to 18
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Battery Capacity (mAh, Typical)
5000
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Removable
No
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Energy Efficiency Class
B
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Minimum Battery Endurance in Cycles
1200
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Stereo Support
No
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Video Playing Format
MP4, M4V, 3GP, 3G2, AVI, FLV, MKV, WEBM
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Video Playing Resolution
UHD 4K (3840 x 2160)@30fps
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Audio Playing Format
MP3, M4A, 3GA, AAC, OGG, OGA, WAV, AMR, AWB, FLAC, MID, MIDI, XMF, MXMF, IMY, RTTTL, RTX, OTA
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Recycled Content (%)
1.2
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Weight of Critical Raw Material - Cobalt (g)
10 ≤
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Weight of Critical Raw Material - Tantalum (g)
< 0.01
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Weight of Critical Raw Material - Neodymium (g)
0.2 ≤
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Weight of Critical Raw Material - Gold (g)
< 0.02
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Recyclability (%)
12.2
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Gear Support
Galaxy Ring, Galaxy Buds Core, Galaxy Buds3 Pro, Galaxy Buds2 Pro, Galaxy Buds Pro, Galaxy Buds Live, Galaxy Buds+, Galaxy Buds3, Galaxy Buds2, Galaxy Buds, Galaxy Buds FE, Galaxy Fit3, Galaxy Fit2, Galaxy Fit e, Galaxy Fit, Galaxy Watch FE, Galaxy Watch Ultra, Galaxy Watch8, Galaxy Watch7, Galaxy Watch6, Galaxy Watch5, Galaxy Watch4, Galaxy Watch3, Galaxy Watch, Galaxy Watch Active2, Galaxy Watch Active
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Samsung DeX Support
No
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Bluetooth® Hearing Aid Support
Android Audio Streaming for Hearing Aid(ASHA)
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SmartThings Support
Yes
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Mobile TV
No
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Security Update Period (Valid until)
31 August 2031
Reviews
Galaxy A17 5G Enterprise Edition
- Customers consistently praise the vibrant AMOLED display, camera clarity, and responsive performance for daily tasks and media consumption
- Most reviewers report excellent all-day battery endurance, frequently describing the device as outstanding value for the price
- Many appreciate the clean software interface, intuitive design, and easy setup process, including accessible controls for all ages
- Some users experience software quirks including unintuitive back-button navigation, screenshot issues, and occasional app lag during multitasking
- A few report Bluetooth connectivity problems, low notification volume, and touch sensitivity issues, though these remain isolated concerns
Reviews with images & videos
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
195 Reviews
2026-01-11
Bristol
CX
It's made our day to hear that you're happy with your awesome Galaxy A17, Radi! We're sorry to hear that you had a little bit of difficulty with the initial set up due to the data transfer prompt - for future reference, the 'Don't copy' button allows you to skip to the next screen. The 50 MP Camera is superb, delivering vibrant colours and stable videos. The display is crystal clear and super speedy, and the 5,000 mAh battery capacity is humongous! Thank you for taking the time to share your five-star review; keep enjoying! ^EW at Samsung Support
2026-01-05
Macclesfield
CX
We are delighted to see you are loving your new A17, Samie! From the huge 5,000 mAh battery and 50MP rear camera, you'll get the best pics and have longer than ever to take them! Along with the striking 6.7” Super AMOLED display, they will be brought to life! ^LB at Samsung Support
2026-01-17
England
CX
Thank you for taking time to review your new A17! Your loyalty means the world to us, and we'll always wow you for many more years to come! With the slim 7.5mm sleek frame, this will fit in your pocket or bag perfectly, and we are delighted to see you have added extra protection with a case! Thanks to the sleek 6.7" Super AMOLED display and 5,000 mAh battery, you'll get the ultimate experience on this phone! Your phone will unlock more possibilities than ever before, and those apps that come with the phone are designed to take your phone experience to a whole new level! Check out the User Manual which is available online here: https://downloadcenter.samsung.com/content/UM/202509/20250930132516441/SM-A15X_A16X_A17X_E176B_M176B_E055F_M055F_A06X_E066B_M066B_A075F_E075F_M075F_UG_EU_16_Eng_Rev.1.0_250922.pdf To help us reduce e-waste, the User Manual is now provided online for our customers to view at their own will. Your feedback is greatly appreciated, and we'll take this on board to help improve our products and services in the future. In the meantime, if you need further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2026-04-21
Bedfordshire
Samsung
We are elated to see you are loving your new A17! Thank you for your loyalty to us, we'll continue to wow you for many more years to come! From the 6.7” Super AMOLED display, 50MP rear camera and powerful Exynos 1330 processor, you'll always get the best of the best with us! ^LB at Samsung Support
2026-07-16
2026-01-05
Bari, Italy
Samsung
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support
2026-01-11
Essex
CX
Thank you for this five‑star review of your awesome Galaxy A17, Molene, and for these beautiful pictures taken with it! We're thrilled to hear that you love all the impressive features and enhancements this device offers, including its advanced Triple Camera system with upgraded OIS stabilisation. It’s also great to know that you’re impressed by its long‑lasting and powerful 5000mAh battery. We can confirm that the Voice Input feature is still available on this model. You can activate it by heading to: Settings > General management > Samsung Keyboard settings > Voice input > Then open any app with a text field and tap the microphone icon on the keyboard to start dictating. We hope the guidance above helps you enjoy an even more amazing experience with this product. ^CL at Samsung Support
2026-06-10
Kent
Samsung
We're disappointed to see that you are facing issues with responsiveness on your A17 5G, Jac. This certainly isn't the experience we would expect from such a high quality model. You can sometimes face issues with touch response due to latency, though with the powerful Octa-Core processor running this device, it is capable of operating at great speed. Please take a look at troubleshooting steps that will address the latency here: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ If this issue persists, please reach out to our Support Teams, who will be happy to help. We'd also like to gather further information on the issue you are having with setting up your fingerprint, so that we can ensure this issue is resolved. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ You have a great phone, and we're here to help make sure that you can thoroughly enjoy it. ^SK at Samsung Support
2026-03-16
Greatstone kent
CX
We’re thrilled to read your thoughts and feedback, Robin. Thanks for sharing with us and giving us top marks! ^EW at Samsung Support
2025-10-28
Samsung
Thanks for taking the time to leave a review of your Galaxy A17. We're sorry to hear that the phone has not met your expectations and that the battery isn't performing optimally. We will pass on your feedback. Here is a guide you can follow to optimise the battery of your phone: https://www.samsung.com/uk/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-my-samsung-galaxy-smartphone If this does not fix the issue, please get in touch so we can assist. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2026-07-15
Samsung
Excellent to see how much you are enjoying your A17 5G! This awesome model is available in stylish colours, and the 50 MP main camera lens allows you to take crystal clear photos. This model will be impressing you for years to come! ^SK at Samsung Support
2025-09-02
CX
We are disheartened to see you are having issues with your A17. Your feedback is greatly appreciated, and we will take this on board to help improve our products and services in the future. We'd recommend contacting our Support Teams for further assistance on this. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2026-03-16
London
CX
We are disappointed to see you are not enjoying your new A17, Nicu. This is not how we expect our phones to perform like, and with the powerful Exynos 1330 processor and 90Hz refresh rate, we know you can get the best performance. Check out this link that will help you resolve the issue regarding the freezing of the phone: https://www.samsung.com/uk/support/mobile-devices/how-to-reboot-a-frozen-galaxy-device/ If you need further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2026-06-28
Clwyd uk
Samsung
We're thrilled to hear that you're loving your new Galaxy A17, Guss! You can adjust the touchscreen sensitivity by going to Settings > Display > Touch sensitivity, and you can find a really helpful user guide at Settings > Tips and user guide. We're always on hand to help with anything you may need along the way, and you can reach out to our friendly Support Teams using the contact details and opening times on the following link: https://www.samsung.com/uk/support/contact/ Thank you for sharing your brilliant review, and for choosing Samsung! ^EW at Samsung Support
2026-07-15
Samsung
We're delighted to see how much you are loving the top-quality A17 5G, Samual! This awesome phone is packed full of incredible features that will be wowing you for years to come. Keep enjoying! ^SK at Samsung Support
2025-08-18
CX
We are disheartened to see you are not enjoying your A16. With the 4GB of RAM and powerful Exynos 1330 processor, we know you can get the ultimate experience. Here is a guide to help you speed up your phone: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ If you need further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2026-05-25
Whitehaven
Samsung
We're delighted to see how much you are enjoying your A17 5G after a seamless set-up process! It can certainly be daunting when introducing new tech into our lives, so we have worked hard to ensure that this device is as intuitive as possible, allowing you to settle in quickly. The Octa-Core processor gives you smooth and speedy operation, which is perfectly complimented by the sleek casing. With the 6.7" screen, this model can remain a convenient size to hold, while giving you a great amount of space to immerse yourself in your phone. This device opens up a world of possibility, allowing you to find all the information you need, and endless apps for anything you may require. We're certain that this reliable model will be impressing you for years to come. Your wife has great taste in phones, and we're thrilled to welcome you to the Galaxy! ^SK at Samsung Support
2026-03-03
CX
Thank you for your fantastic 5‑star review, Dr. Samsung — loving the name! We truly appreciate your continued loyalty to us and our products, which deliver excellent performance time and time again. It’s wonderful to know you’re loving your brand‑new Galaxy A17 — from its slim, sleek design and fast performance to the very clear on‑screen text, impressive imagery, long‑lasting battery for those busy days, and excellent connectivity services. We regret that the data‑transfer process between your phones took longer than expected, but we’re glad to hear everything is running smoothly now and performing exactly how you like it. Your positive experience truly warms our hearts, and we hope you continue to enjoy every moment with your new phone! ^HB at Samsung Support
2026-03-08
Manchester
CX
While it's great to see that you are enjoying the connectivity, battery life, and display quality of your A17 5G, George, it's a shame that you are facing issues using it. If you are unable to delete emails through your Email app after following all suggestions, we would recommend logging into your account on your email provider's website to see if the issue continues here. If so, it would suggest that the issue lies with your email provider, and we would recommend getting in touch with them for further support. With a 6.7" display, we believe that this phone gives you a vast amount of room to immerse yourself in your phone while still being convenient to carry. We would recommend thoroughly checking the specifications of your chosen model before purchasing, to ensure that it is right for you. Though the size of the keyboard is limited to that of the display, you can adjust it to your preference in Settings > General management > Samsung keyboard settings > Size and transparency. The 50 MP main camera lens on this phone is truly remarkable, and we're sure that with further use, it will blow you away. As for the performance, with the powerful Octa-Core processor running this phone, we wouldn't expect you to have any issues. We just need some further information about what performance issues you are experiencing to provide the most relevant advice, so please reach out to our Support Teams. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ You have a fantastic phone, and we're here to ensure that it works as it should, so that you can thoroughly enjoy it. ^SK at Samsung Support
2025-08-22
Samsung
We love to see that we've given you that five-star feeling. Thanks for sharing your excellent feedback! ^EW at Samsung Support
2025-10-12
CX
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^LB at Samsung Support
2025-12-14
Blackpool Lancashire
CX
We're thrilled to see how much you are loving your A17 5G! The 5000 mAh battery keeps you going all day with life to spare, allowing you to dive into the epic power that the Octa-Core processor gives you on the 6.7" display With the 50 MP main camera lens, you can capture your memories in rich detail. Speedy file transfer through SmartSwitch gets you up and running in no time, allowing you to enjoy all the wonderful features on offer. This model will be wowing you for years to come! ^SK at Samsung Support
2025-09-30
Scotland
CX
We are disappointed to read that you are not fully enjoying your A17. We know you can get the best performance out of this phone thanks to the powerful Exynos 1330 processor and 90Hz refresh rate. Here is a great guide to help you optimise the performance of your phone: https://www.samsung.com/uk/support/mobile-devices/how-to-optimise-the-performance-of-a-galaxy-smartphone/ If you need further assistance, our helpful Support Teams are on hand to help get you up and running smoothly. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2026-06-25
North West
Samsung
Congratulations on your latest upgrade to the gorgeous A17 5G! It's fantastic to hear that you're enjoying the crystal clear display, the great Camera, the long-lasting 5,000 mAh battery and the overall super performance. Thank you for sharing your five-star feedback, and for once again choosing Samsung Galaxy! ^EW at Samsung Support
2026-01-28
Cardiff
Samsung
Thanks for taking the time to leave a review of your Galaxy A17 5G. We're sorry to hear that your phone is not functioning as you would like. Here are some steps to take for the issue with the charging of the device: https://www.samsung.com/uk/support/mobile-devices/my-device-is-charging-slowly-not-switching-on-or-keeps-restarting For the performance issues here are some steps to take: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up If these steps do not work, please get in touch so that we can assist further. You can find our operating times and contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2026-04-21
Droitwich West Midlands
Samsung
It is great to see you are loving your A17, Shebert! From the powerful Exynos 1330 processor, giving you the best performance, to the 7.5mm lightweight design, you'll love this phone for many more years to come, and will continue to make memories like this beautiful picture! Enjoy! ^LB at Samsung Support
2025-10-25
Scotland
Samsung
We love hearing that you're enjoying your awesome Galaxy A17! There are so many fantastic features to enjoy, from the Camera to the long battery life, the brilliant suite of Galaxy AI and the super reliable connectivity. Many thanks for the five star review! ^EW at Samsung Support
2025-10-27
Samsung
Thank you for taking time to review your A17. We would love to help with any questions you may have to get up and running on your phone. Therefore, please reach out to our Support Teams who can assist further for you. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-10-20
Samsung
It's brilliant to know that you're loving your new Galaxy A17, Dave! There are so many fantastic features to enjoy, and your versatile Camera will capture every important moment with stunning clarity, ensuring your memories last a lifetime in perfect detail. It's also great to hear that you're enjoying how easy it is to use, thanks to our user-friendly interface. Many thanks for taking the time to share your five-star review! ^EW at Samsung Support
2026-02-02
CX
We’re pleased to hear that you’re loving your Galaxy A17! This brilliant device offers a great camera system, excellent performance and a radiant display, making it a fantastic piece of tech for your everyday needs. ^CL at Samsung Support
2025-10-26
South east
Samsung
We are honoured to read that you are loving your A17! From the striking 6.7” Super AMOLED display, 5,000 mAh battery and 50MP rear camera, you'll never be disappointed! ^LB at Samsung Support
2026-01-17
Newport, South Wales
CX
Thank you for sharing such a thoughtful review of your new Galaxy A17, Vince. We’re delighted to hear that you’re enjoying the size, design and fingerprint button placement, and that the move from your previous Galaxy device was easy and straightforward. We also appreciate your comments about screenshots and screen recording. The Galaxy A17 5G does not include a built‑in screen recorder, although this can still be done through trusted third-party apps if you need the feature. For screenshots, there are several methods available beyond the button combination, and you can explore them in this guide: https://www.samsung.com/uk/support/mobile-devices/how-do-i-take-a-screenshot-on-my-samsung-galaxy-device/ If you’re interested in getting the best performance from your phone, we also recommend taking a look at this detailed optimisation guide: https://www.samsung.com/uk/support/mobile-devices/how-to-optimise-the-performance-of-a-galaxy-smartphone/ It’s wonderful to hear that, even as a long-time Galaxy S series user, you still feel the Galaxy A17 5G represents excellent value for money. Thank you for your continued loyalty to Samsung, and we hope this amazing device serves you well for a long time to come. ^CL at Samsung Support
2025-09-10
Varna
CX
Thank you for the five stars, Jack! It's fantastic to hear that you're impressed by the Galaxy A17 from the online impression. It is just as stunning in real life! And don't worry about software, as this smartphone is raring to go and comes with a promise of six years of major OS updates and security updates, offering a future-ready and super long-lasting software experience. It also supports a MicroSD up to 2TB, which would create more storage space and prevent disruption during heavy usage. In regard to your A14, this takes a MicroSD up to 1TB, which would really help as apps need space to function correctly. Turning off battery saving features will also prevent background apps from being forced to close. We'd also advise checking out the following link, as it contains heaps of helpful advice in regard to app management: https://www.samsung.com/us/support/answer/ANS10001359/ We hope this is helpful, and if you are looking to treat yourself to the A17 in the future, we know you wouldn't be disappointed! ^EW at Samsung Support
2026-05-12
Samsung
We are disheartened to hear that the Galaxy A17 has not met your expectations overall, and we appreciate your feedback and comments, as you have already reached out to the relevant department. We fully understand the importance of being able to enjoy your Samsung phone to the fullest, and we would like to reassure you that we are here to help. Starting from the Galaxy S21 Series, chargers are no longer included with our smartphones as part of our efforts to encourage recycling habits, reduce electronic waste and help protect the environment. A USB-C to USB-C cable is still included with your phone, allowing you to charge it with any compatible USB-C charger. More information about this sustainable decision can be found on our Samsung UK website: https://www.samsung.com/uk/support/mobile-devices/why-isnt-samsung-including-earphones-and-a-charger-plug-in-the-box/ Many of our newer smartphones also no longer include a 3.5mm headphone socket. This allows more internal space for enhanced components, including larger batteries, while helping keep devices slim and compact. The USB-C port can now be used for both charging and audio, while adapters, USB-C headphones and wireless options also offer added convenience and excellent sound quality. That said, we do appreciate your feedback regarding product information and clarity during the purchasing process, and we will make sure your comments are passed along internally as an area for improvement. In the meantime, our Support Teams remain available to help you get the most out of your device. For future reference, our full contact details and opening times can be found on our Contact Us page here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2025-10-13
CX
We're sorry to hear that you've been having trouble turning off your Galaxy A17, receiving emails, and loading Outlook Express, Steve. We also appreciate that you visited Tesco for assistance, even though the issues are still ongoing. Please reach out to our Support Teams, who will be ready to help resolve the problems you've mentioned and share useful tips to help you get the best experience from your device. You can find our full contact details and opening times here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2025-09-28
CX
We're sorry to see that you aren't enjoying the upgrade to the A17 5G so far. Setting up an app as the default means that all of your messages will be in one place, and you will automatically get notifications from just one app for all of your texts. Feel free to try out both before you make a decision, and remember that you can always change your mind. If you would like to adjust the size of your keyboard, you can do this in Settings > General management Samsung keyboard settings > Size and transparency. This may make it easier for you to select the Space key. As for the adverts, we'd like to know some further information to provide our support. Please reach out to our Support Teams using the contact details on the following link, during the listed operating times: https://www.samsung.com/uk/support/contact/ You have a great phone, and we're here to ensure that it works as it should, so that you can thoroughly enjoy it. ^SK at Samsung Support
2026-03-13
Hastings, East Sussex
Samsung
Thanks for the great rating and sharing your feedback with us! Should you ever need us, our friendly Support Team are on hand, you can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2025-10-09
Hereford
CX
Thanks for taking the time to leave a review of your Galaxy A17. We're glad that overall, you are pleased with the phone. However, we're sad to hear that you are having connection issues with your Bluetooth hearing aids. This could be due to the compatibility between the device and hearing aids, and an update may be required for them to resolve this. We would recommend contacting the manufacturers to find this out. In the meantime, here are some steps on our side from our US partners to try to resolve this issue: https://www.samsung.com/us/support/troubleshooting/TSG01209182 If these do not work, please get back in touch, so we can assist further. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2025-08-20
CX
We are disappointed to read you are getting the ultimate experience from your A17, Carl. With the 4GB of RAM and the powerful Exynos 1330 processor, we know you can get the ultimate performance! Along with the 90Hz refresh rate, you won't be disappointed. Here is a great guide to help you optimise the performance: https://www.samsung.com/uk/support/mobile-devices/how-to-optimise-the-performance-of-a-galaxy-smartphone/ If you need assistance to help you get the most out of the phone, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-09-19
CX
We are disappointed to see you are not fully enjoying your A17. Due to the decreased demand of wireless earphones, to help us achieve more with the design of your phone, the earphone jack was removed. You can purchase USB Type C earphones which can be plugged directly into your charging port. You can find them here: https://www.samsung.com/uk/mobile-accessories/samsung-type-c-earphones-black-eo-ic100bbegeu/ ^LB at Samsung Support
2025-10-19
Samsung
Thank you for your heartwarming feedback, Sharyn! We’re delighted to hear that your Galaxy A17 has been easy to use and that you’ve been able to manage everything on your own. Our goal is to make technology accessible and intuitive for everyone, and it’s fantastic to know the Galaxy experience has empowered you with confidence and independence. Thank you for being part of the Samsung family, and we’re here for you anytime you need support or want to explore more features: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2025-10-21
Samsung
Thank you for your lovely five-star with A17, Amber! Your loyalty is greatly appreciated, and we'll never disappoint you! From the powerful Exynos 1330 processor and striking 6.7” Super AMOLED display, you'll love this stellar phone for years to come! ^LB at Samsung Support
2026-01-25
CX
Congratulations on your upgrade to the awesome Galaxy A17 5G, Carol! What a fantastic choice of phone with so many features to enjoy, including the large and clear display, the seamless connectivity, and a huge 5,000 mAh battery capacity. The Camera is brilliant and will capture all of your precious memories with vibrant clarity to last a lifetime. Thank you for sharing your five star recommendation! ^EW at Samsung Support
2025-10-22
Samsung
Many thanks for sharing your five star review of the awesome Galaxy A17. It's great to hear that you're enjoying the fantastic features such as reliable connectivity, GPS, the performance speed and of course that massive 5,000 mAh battery capacity! ^EW at Samsung Support
2026-03-30
Samsung
We are disheartened to see that you are not enjoying your A17 and having issues with it, Pattchio. Check out this guide which will help you delete apps that you do not want, but please note, not all apps can be deleted as those will be embedded onto the phone when you purchase the phone: https://www.samsung.com/uk/support/mobile-devices/how-to-remove-or-disable-embedded-apps/ We'd recommend reaching out to our Support Teams who will be on hand to get your issues resolved quickly. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/ ^LB at Samsung Support
2025-10-19
Samsung
We’re glad to hear that the brilliant Galaxy A17 is giving you everything you’ve been looking for in a phone, Nellie! We also appreciate your feedback regarding the inclusion of a charger. As part of our commitment to sustainability, we’ve removed chargers from the box to help reduce electronic waste and promote better recycling habits. You can still use the USB-C to USB-C cable included with your device alongside any compatible Samsung charger. Your feedback is very important to us, and we’ll be sure to take it on board as we continue to improve our products and the accessories we offer for an even better experience. ^CL at Samsung Support
2025-10-22
Northwest
Samsung
We're over the moon to hear that you're loving your awesome Galaxy A17, Betty! The user-friendly interface is an absolute delight to navigate, and the display is crystal clear! The connectivity, meanwhile, is super reliable and secure. Thank you for the five stars! ^EW at Samsung Support
2025-10-13
CX
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your A17. Galaxy AI can bring you hours of fun, and here is a guide to showcase what it can bring: https://www.samsung.com/uk/galaxy-ai/ You can disable certain features of Galaxy AI by heading to Settings > Galaxy AI > Select the feature you want to disable > Tap the toggle to disable this. If you need further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2026-02-24
CX
It is great to see you are loving your A17, Wisely! Thanks to the incredible 7.5mm lightweight design, this will be perfect to carry around with you! ^LB at Samsung Support
2026-05-26
Chesterfield
Samsung
Thank you for your awesome review of your new A17! Welcome back to the Samsung family, it is great to have you back on board, and you have chosen an awesome device! The huge 5,000 mAh battery will give you hours of fun on this phone, and here is a great guide to help you get the most out of it: https://www.samsung.com/uk/support/mobile-devices/how-to-optimise-the-performance-of-a-galaxy-smartphone/ ^LB at Samsung Support
2026-03-17
Glasgow
CX
We are sorry to see you had issues with your A17. This is not how we expect our customers to feel like when using our phone, and our colleagues will help as much as they can. Check out this great link to help you take a screenshot on your phone successfully: https://www.samsung.com/uk/support/mobile-devices/how-do-i-take-a-screenshot-on-my-samsung-galaxy-device/ We'll take your feedback on board to help improve our services in the future! ^LB at Samsung Support
2025-10-13
CX
We're so pleased to hear that you like your Galaxy A17 overall, Ian. It has so many features to enjoy, such as the vibrant, crystal clarity of the display, the large 5,000 mAh battery capacity, and the clearer videos and sharper photos provided by the brilliant camera system. We're sad to hear that you've been having some difficulties with taking screenshots, and we completely understand that moving to a new brand feels very different and can take some time to get used to. The following link contains a really handy guide for taking screenshots on your A17: https://www.samsung.com/uk/support/mobile-devices/how-do-i-take-a-screenshot-on-my-samsung-galaxy-device/ We appreciate your feedback and have noted this, and we trust the above link will help. Many thanks for taking the time to review your new phone! ^EW at Samsung Support
2025-10-23
Samsung
Thank you for the love and for sharing your superb experience with us; your words put a smile on our faces. ^KF at Samsung Support
2025-10-25
Samsung
Thank you for the love and for sharing your superb experience with us; your words put a smile on our faces. ^KF at Samsung Support
2025-10-23
Samsung
We're thrilled to hear that you're enjoying your awesome Galaxy A17. There are so many features to enjoy, from the powerful processor to the massive battery capacity, and everything in between. Many thanks for taking the time to share your review! ^EW at Samsung Support
2025-10-15
CX
Thank you for taking time to review your A17, Pete. Your loyalty means a great deal to us, and we'll continue to wow you for years to come! With the powerful Exynos 1330 processor and massive 5,000 mAh battery, we know you can get the ultimate performance! Check out this great guide to help optimise the performance of your phone: https://www.samsung.com/uk/support/mobile-devices/how-to-optimise-the-performance-of-a-galaxy-smartphone/ If you need further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-10-10
CX
Thanks for taking the time to leave a review of your Galaxy A17. We're sorry to hear you are not happy with some of the features of the phone and the performance. We will pass on your feedback about these. Could you make sure the phone is fully up to date by going to Settings > Software update > Download and install. To turn off the phone, you need to hold the volume down and power buttons simultaneously and then choose power off. With notifications, if you would not like a number to be shown, you can go to Settings > Notifications > Advanced settings > App icon badges > Change this to Dot. To order apps in alphabetical order, swipe up to get to your apps > 3 dots in search bar > Sort > Alphabetical order. To have your phone connect to your chosen Wi-Fi automatically, go to Settings > Connections > Wi-Fi > 3 dots > Advanced settings > Manage networks > Choose your network > Toggle on Auto reconnect. We hope this helps! If not, please get in touch, so we can assist you with this further. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2026-03-04
Samsung
We are delighted to hear that you're very happy with the awesome Galaxy A17, especially as it was recommended by a friend! It’s great to know that backing up and transferring all your data from your previous device was quick and easy. We're also pleased to hear you're impressed with its excellent display quality, smooth performance and great cameras. As you mentioned, the Galaxy A17 supports 5G for fast, reliable connectivity when you're out and about, and its powerful 5000mAh battery keeps you going all day and beyond. This smartphone is built to be great in every way. ^CL at Samsung Support
2025-09-21
CX
Thanks for the great review and for sharing your feedback with us! Should you ever need us, our friendly Support Team is on hand. You can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2025-12-30
Guildford
CX
We're delighted to see how much you are enjoying your A17 5G after loving your A14! The whopping 6.7" display gives you the space you need to truly immerse yourself in your phone, acting as the gateway to the incredible software that you know and love. Thank you for such a glowing review! ^SK at Samsung Support
2025-12-29
Norwich
Samsung
Thanks for the great review and for sharing your feedback with us! Should you ever need us, our friendly Support Team is on hand. You can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2026-06-06
South Yorkshire
Samsung
Excellent to see that you had a five-star experience with the A17, and we're sorry to learn about your previous device being stolen! We trust that your new phone will serve you well for years to come! Thank you for sharing your rating! ^PM at Samsung Support
2025-10-10
CX
Thanks for taking the time to leave a review of your Galaxy A17. We're glad to hear that you are happy with the quality and ease of use of the phone! However, sad to hear the battery is not meeting your expectations. Here is a guide on how to optimise the battery of your phone to make it last as long as possible: https://www.samsung.com/uk/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-my-samsung-galaxy-smartphone If this does not work, please get in touch, so we can assist further. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support
2025-10-08
CX
Many thanks for your review, Squatchy! We're so pleased to hear that you're enjoying your Galaxy A17. The large 6.7-inch Full HD+ display is fantastic for watching the football, with vibrant, smooth and clear visuals. Performance is on point thanks to the enhanced processor and the massive 5,000mAh battery. Meanwhile, the Camera with Optical Image Stabilisation has every precious memory covered! We hear you're missing your S22, but we're so glad to know that your A17 is giving you that five star feeling and is serving all of your needs. ^EW at Samsung Support
2026-03-02
CX
Huge congratulations to you on your new A17, Sammy. We're so happy to hear that you love it and that you've been enjoying our phones for so many years. You're right, we're the perfect match! Thank you for sharing your lovely review - you've made our day. ❤️ ^EW at Samsung Support
2025-10-26
Sussex
Samsung
Thank you for taking the time to review your Galaxy A17. We're sorry to hear that you have lost your photos. We'd recommend using SmartSwitch to quickly and easily transfer all of your data to your new phone. You can find out more about how to do this here: https://www.samsung.com/uk/support/mobile-devices/what-is-smart-switch-and-how-do-i-use-it/ Alternatively, you can back up your data and restore this to your new device: https://www.samsung.com/uk/support/mobile-devices/backing-up-and-restoring-data-on-my-galaxy/ We're also saddened to learn that you're experiencing an issue after an update. We can resolve any issues you may be having, so please reach out to our friendly Support Teams who are on hand and ready to assist. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ We hope this information is helpful for you, and we're confident you will soon be enjoying your gorgeous new smartphone as intended! ^EW at Samsung Support
2025-10-14
CX
Thanks for taking the time to review your Galaxy A17. We're sorry to hear that you thought you ended up with duplicate apps after linking to Google - this isn't what we'd expect to happen, as the process is designed to be easy and trouble free. However, you will have a Samsung Calendar app and a Google Calendar app, along with a Samsung Wallet app and a Google Wallet app. The apps aren't the same, so they're not duplicates as such, but we definitely can see how this could be confusing. You can remove the apps you don't wish to use from your Home screen by pressing and holding them and then selecting Remove. You can also disable or uninstall them from your phone by going to Settings > Apps > Select the app from the list > Disable or Uninstall. This should really go a long way to helping you not accidentally using the wrong one. It's sad to hear that you were hoping for the capability to use 2 SIM cards along with an SD card, and we really appreciate, welcome and value your feedback on this, as it helps us to understand what you'd like to see going forward. It's brilliant to hear that you're happy with the excellent performance and the enhanced camera system which will capture those precious memories in perfect clarity. In regard to experiencing any issues with lag whilst transitioning through displays, we have the perfect troubleshooting link for you right here: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ We're really excited for you to explore your phone more over time, and we know you won't be disappointed, as you have a really fantastic and reliable handset! We hope the above information is useful in helping you along the way. ^EW at Samsung Support
2026-04-10
Samsung
We're sorry to hear that you're having an issue with your A17 due to the display jumping and your email app having a black screen, Dawn. We'd love to help. We'd initially recommend performing a soft reset as this can clear any bugs, and you can do this by holding down the Volume Down and Side keys simultaneously for about 10 seconds, or until the phone reboots. Check for available software updates at Settings > Software update > Download and install. As the same issues occurred with your old phone, it's very possible that it's a third-party app that's causing the problems to occur. If the issues continue after performing the soft reset and updating your software, please reach out to our friendly Support Teams, as we can diagnose and pinpoint the issue and help you to troubleshoot or remove any apps that may be causing this to happen. You can find our contact details and opening times here: https://www.samsung.com/uk/support/contact/ We hope this information is helpful. ^EW at Samsung Support
2026-04-28
Samsung
While it's great to see that you are enjoying your A17 5G overall, Michael, it's a shame that you are facing issues. Regarding SmartSwitch, we would always recommend thoroughly checking your data transfer and giving it another try if data hasn't successfully migrated. Please note that it can take some time for large amounts of data to transfer. As for WhatsApp not working via Android Auto, it does sound like this is an app specific issue, rather than one with your phone. Please reach out to WhatsApp support for further guidance. Our Support Teams are always here to help, so if you do need any advice from our side, please don't hesitate to reach out. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ You have a great phone, and we're here to ensure that you can have a five-star experience. ^SK at Samsung Support
2026-07-12
Samsung
We love hearing that we’ve given you that five-star feeling. Thanks for sharing your brilliant review, and keep enjoying! ^EW at Samsung Support
2025-09-25
CX
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^LB at Samsung Support
2026-01-24
CX
Huge congratulations to you on your upgrade to the awesome Galaxy A17! This is a superb choice for an upgrade, with many features to enjoy, from the crystal clear display to the huge battery life and seamless connectivity. Thank you for sharing your review, and keep enjoying! ^EW at Samsung Support
2025-10-20
Samsung
Thank you for taking time to review your A17. Welcome to the Samsung family, and we'll never disappoint you! Thanks to the 5,000 mAh battery and fast charging, you'll be back to 100% in no time which will last hours! Here is a great guide to help you get the most out of your battery: https://www.samsung.com/uk/support/mobile-devices/tips-to-make-the-most-out-of-your-galaxy-phones-battery/ ^LB at Samsung Support
2025-10-19
Samsung
Thank you for taking the time to review your Galaxy A17. We're sad to learn that you're having a slight issue with the touchscreen, but we would love to help and to get that resolved for you. The first thing we'd recommend is to ensure your software is up to date. You can check this at Settings > Software update > Tap Download and install. The following link contains more helpful troubleshooting for this: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-your-galaxy-phones-touch-screen-doesnt-work-properly/ The bubble you describe is likely a Screen Overlay, and it's designed to enable quick access while using other apps. To disable this, go to Settings > Apps > Tap the 3 dots > Special access > Appear on top > Locate the app(s) that use an overlay > Tap the switch next to them to disable the overlay permission. We hope this information is helpful to you. ^EW at Samsung Support
2026-02-03
CX
We're sorry to learn that you're experiencing an issue with the battery life on your Galaxy A17. This isn't what we'd expect to hear, as you have a massive 5,000 mAh battery, which should be reliable and long-lasting. We'd love to assist and get your phone working as it should. We recommend performing a soft reset, as this will refresh the system and resolve any glitches. You can perform a soft reset by pressing and holding the Side key and the Volume down key at the same time. Keep holding for about 10 seconds, and ignore the power menu that may appear on your display. Your phone will reboot. Check for available software updates at Settings > Software update > Tap Download and install. The following link contains more helpful steps: https://www.samsung.com/uk/support/mobile-devices/tips-to-make-the-most-out-of-your-galaxy-phones-battery/ If the issue persists, please don't hesitate to reach out to our friendly Support Teams, who are on hand and ready to help. You can find our contact details and opening times here: https://www.samsung.com/uk/support/contact/ We hope this information is helpful, and we look forward to hearing from you should you need us. ^EW at Samsung Support
2025-10-25
Salisbury, Wiltshire
Samsung
It's brilliant to hear that you're enjoying your gorgeous Galaxy A17, Aneta! The awesome Camera will save every precious memory in perfect clarity, whilst the large, Super AMOLED display provides rich, vibrant colours, an excellent refresh rate, and perfect visibility. Connectivity is reliable, and news items ensure you're always in the loop. Many thanks for taking the time to share your five star review! ^EW at Samsung Support
2026-06-21
Samsung
We are disheartened to see you are not getting the best viewing experience on your A17. With the striking 6.7" Super AMOLED display we know you can get the best viewing experience, and here is a great guide to help you achieve this: https://www.samsung.com/uk/support/mobile-devices/how-to-change-the-screen-mode-or-adjust-the-display-colour-to-your-preference/ If you need further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support
2025-09-26
CX
Thanks for the great review and sharing your feedback with us, John! Should you ever need us, our friendly Support Team are on hand, you can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^SK at Samsung Support
2025-10-14
Lancashire
CX
We're delighted to hear that you're happy with your gorgeous Galaxy A17! Super sleek and stylish, and with a reliable performance too! Your massive 5,000mAh battery supports Super Fast Charging and has got you covered for any task, any time, whilst your enhanced and highly efficient processor ensures every action is as smooth and seamless as can be. Many thanks for recommending with your kind words and five-star review - you've really made our day! ^EW at Samsung Support
2026-07-10
Samsung
Thanks for the great review and sharing your feedback with us about your new Galaxy A17, Dave! Should you ever need us, our friendly Support Teams are on hand. You can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2026-05-12
Samsung
Thank you for taking time to review your A17, Yanni! It is great to see you are liking your new phone, however, we are disheartened to see this experience was let down by the Messages app. The Samsung Messages app is being discontinued, however, this is only relevant in the US. For further updates on the availability of this app head to our News page here: https://news.samsung.com/uk/ We'd recommend checking to see if you have the app disabled by heading to Settings > Apps > Select the app. If it is disabled, please tap Enable and you will be able to use this again. In regard to the headphone jack, to help us improve the design and functionality of our phones, and the forever growing demand for wireless headphones, this was removed. You can purchase USB Type-C headphones that can be plugged into the charging port here: https://www.samsung.com/uk/mobile-accessories/samsung-type-c-earphones-black-eo-ic100bbegeu/ ^LB at Samsung Support
2026-07-10
Samsung
We're sorry to hear that your A17 isn't turning on, and we'd love to help. We initially recommend performing a soft reset, and you can do this by pressing and holding the Side key and the Volume Down key for about ten seconds or until your phone reboots. If you haven't used your phone for a long time, leaving your phone plugged in to charge for an hour or two can help. If the issue persists, don't hesitate to reach out to our friendly Support Teams who are on hand to assist further. You can find our contact details and opening times here: https://www.samsung.com/uk/support/contact/ We hope this information is useful, and we appreciate you sharing your great rating. ^EW at Samsung Support
2026-03-05
CX
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your A17 5G. ^SK at Samsung Support
2026-03-30
Samsung
Congratulations on your new Galaxy A17! What a great decision you made. ^CL at Samsung Support
2026-01-24
Samsung
Thanks for taking the time to leave us a review. We're sorry to hear you are having difficulty using your A17. We ask that you contact us so that we can assist you with some guidance on using the device. You can find our operating times and contact us here: https://www.samsung.com/uk/support/contact/ We hope to hear from you soon! ^KF at Samsung Support
2025-12-25
CX
Many thanks for taking the time to share your review of the Galaxy A17. We're sad to hear that you're experiencing some issues with ads and your battery, but we'd love to help. Adverts generally come from third-party apps, so you will need to disable these permissions. The following link contains lots of helpful instructions for this: https://www.samsung.com/uk/support/mobile-devices/how-to-remove-ads-from-a-galaxy-smartphone/ Third-party websites can also send you adverts. You can ensure that websites do not send you ads by following the steps below: Settings > Apps > Select your browser from the list > Notifications> Toggle off 'Allow notifications'. The battery of a brand new smartphone can seem like it's draining faster than usual, and this is due to users usually activating many applications and setting up different features in the early days. During this time, the frequency of background operation is optimised, and this is part of the setup phase of your new phone. After a few days, your phone’s battery will begin to reach its potential, and you will begin to see the benefits of the huge 5,000 mAh battery capacity within. The following link contains more information about this, along with some handy hints to help you on your way: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-battery-of-my-new-phone-seems-to-be-draining-faster/ We hope this information is helpful to you, and if you need further assistance, please don't hesitate to reach out to our friendly Support Teams. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ ^EW at Samsung Support
2026-02-11
CX
We're disappointed to see that you are facing issues with latency on your A17 5G. This certainly isn't the experience we would expect from such a high quality model, and we can assure you that our phones are incredibly protected from viruses thanks to the built-in Knox software. With the powerful Octa-Core processor running this device, it is capable of operating at great speed. Please take a look at troubleshooting steps that will address the latency here: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ If this issue persists, please reach out to our Support Teams, who will be happy to help. We'd also like to gather further information on the messages you have referred to, so that we can ensure this issue is resolved. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ You have a great phone, and we're here to help make sure that you can thoroughly enjoy it. ^SK at Samsung Support
2026-06-09
Oswestry shropshire
Samsung
Though you are enjoying your phone, it's a shame to see that you are facing issues with battery drain on your A17 5G. This phone has an unbelievable 5000 mAh battery, making it incredibly capable of supporting you through the day and more. During the initial usage period, the battery life will be lower than usual, due to the optimisation process. Please check out the following link to find out more about your device's battery: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-battery-of-my-new-phone-seems-to-be-draining-faster/ Some heat can be expected when performing heavier tasks, such as charging. Please check out the following link for tips on keeping your phone cool: https://www.samsung.com/uk/support/mobile-devices/what-to-do-when-your-phone-heats-up/ If you have any concerns, please don't hesitate to reach out to our Support Team. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ We're always here to help. ^SK at Samsung Support
2026-02-03
Wales
CX
We are delighted to see you are loving your A17! Welcome to the Samsung family, we know you'll love us for years to come! Here is a great guide to help get up and running on your phone: https://www.samsung.com/uk/support/mobile-devices/navigating-galaxy-smartphones/ If you ever have any questions, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/ ^LB at Samsung Support
2026-03-25
Sandbach
Samsung
It’s truly heart-warming to read about how long you have been enjoying our devices for, and that your new A17 has cemented your loyalty to us. Thank you for sharing such a delightful review! ^LB at Samsung Support
2026-01-03
Samsung
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Galaxy A17. ^KF at Samsung Support
2026-03-24
Samsung
We appreciate the time you’ve taken to let us know your wonderful feedback, Dodo! You will always get the five-star treatment with us! ^JH at Samsung Support
2025-10-25
Coleraine
CX
We're delighted to see how much the A17 5G has impressed you! The 50 MP main camera lens allows you to capture your memories in rich detail, and the powerful Octa-Core processor allows you to carry out your daily tasks seamlessly. Keep enjoying! ^SK at Samsung Support
2026-02-28
Sheffield
CX
Thank you for your fantastic 5‑star review on your new Galaxy A17 5G. We're glad to hear that this phone offers great value for money, making it a competitive contender in the market. Its 5000mAh battery ensures you have enough power to get through your day, along with excellent connectivity, a vibrant 6.7" AMOLED display, and a versatile triple‑camera setup featuring a 50MP wide camera. We're also pleased to hear that you found the setup process smooth thanks to the Smart Switch app, and we truly appreciate your high recommendation. With 6 OS upgrades and 6 years of security updates, we're sure this phone will serve you well for many years to come. We would also recommend getting in touch with us directly so we can discuss the best steps to help optimise the phone for gaming and enhance your experience even further. You can contact our Support Team on 0333 000 0333. We are available 8am–8pm Monday to Friday and 9am–6pm Saturday & Sunday. ^DD at Samsung Support
2026-06-26
CX
We’re pleased to know you’re loving your Galaxy A17, particularly its comfortable size and high‑resolution camera, which is designed to be easy to use. Regarding the display and notifications, these can vary based on personal preference, but you should be able to adjust them by heading into the Settings menu. If you require any further support, we recommend contacting us directly via the link below, where you’ll find our contact details and operating hours: http://www.samsung.com/uk/support/contact/ We truly appreciate your feedback, as it helps us improve our services, and we hope to continue building your trust in us. ^HB at Samsung Support
2025-09-25
CX
Thank you for taking the time to share your thoughts on the Galaxy A17. At Samsung, we’re committed to providing our customers with devices that are not only reliable and smart, but also easy to use and accessible to everyone. Please follow these two links, where you can find two useful guides about how to set up your device for a tailored experience, and about how to navigate it like a pro: https://www.samsung.com/uk/support/mobile-devices/how-do-i-set-up-my-new-device/ - https://www.samsung.com/uk/support/mobile-devices/navigating-galaxy-smartphones/ We’re confident you’ll find these resources useful. However, if you need further assistance in getting the most out of this fantastic product, please don’t hesitate to contact our Support Teams. You can find full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-Support ^CL at Samsung Support
2026-04-12
West midlands
Samsung
We're sorry to hear that you're feeling disappointed in the volume when receiving messages on your Galaxy A17, Dashaunta, and we're here to help. You can change your volume level for messages at Settings > Sounds and vibration > Volume > Ensure the Notification slider is turned up. Note that this is separate from the Ringtone or Media sliders. Check your speaker to ensure it's free of debris and that it isn't covered by your case, if you have one. You may wish to gently clean the speaker grill with a soft brush or compressed air to remove debris. Also, please ensure that your software is up to date by going to Settings > Software update > Tap 'Download and install'. The following link contains more useful steps for you to follow: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-the-sound-on-your-galaxy-smartphone-is-not-working-properly/ We hope this information is helpful, but if the issue continues, please don't hesitate to reach out to our friendly Support Teams who are always happy to help. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ ^EW at Samsung Support
2025-12-27
CX
It's made our day to hear that you're loving your gorgeous Galaxy A17 5G, Sam! The Camera is amazing and ensures all of your precious memories are captured with superb clarity, and the AI capabilities are vast. The design is sleek, stylish, and comfortable to hold, and the processor within has your every need covered. Huge congratulations to you on your upgrade, and thank you for the five-star review! ^EW at Samsung Support
2025-10-11
CX
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support
2026-01-17
perranporth, cornwall
CX
Thank you for taking the time to share your thoughts on your new Galaxy A17, Paula. It is great to hear that the move from your previous Galaxy A34 has been smooth and that you’re enjoying the familiar, easy‑to‑use interface. We also appreciate your comments about the battery life. The Galaxy A17 is equipped with a powerful 5000mAh battery designed to keep you going for longer, even when using 5G or running more demanding apps and games. With a few optimisation steps, you can extend it even further. You can find helpful guidance here: https://www.samsung.com/uk/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-my-samsung-galaxy-smartphone/ We hope these tips help you get even more from your Galaxy A17 and continue enjoying your experience with the device. ^CL at Samsung Support
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Solutions & Tips
- *Colour availability may vary by country or region. Actual UX/UI may differ.*Galaxy Fit3 sold separately.
- *Image simulated. Available colours of Galaxy Buds Core may vary by country or carrier.*Galaxy Buds Core sold separately.
- *Check the chart below to compare the specs of different models.*Measured diagonally in the full rectangle. Actual viewable area is less due to the rounded corners and the camera hole.*Memory/storage options and availability may vary by country, region or carrier.*Actual battery life may vary depending on network environment, usage patterns and other factors.*Available memory/storage capacity is subject to pre-installed system.
- *Check the chart below to compare the specs of different models.*Measured diagonally in the full rectangle. Actual viewable area is less due to the rounded corners and the camera hole.*Memory/storage options and availability may vary by country, region or carrier.*Actual battery life may vary depending on network environment, usage patterns and other factors.*Available memory/storage capacity is subject to pre-installed system.
- 1. *Images simulated for illustrative purposes.*Measured diagonally, the screen size is 6.7" in the full rectangle and 6.5" accounting for the rounded corners. Actual viewable area is less due to the rounded corners and the camera cutout. Go to feature
- 2. *Image simulated. Actual UX/UI may differ. *Google is a trademark of Google LLC. Sequences shortened and simulated. Results for illustrative purposes only. Service availability may vary by country, language, device model. Requires internet connection. Users may need to update Android and Google app to the latest version. Works on compatible apps and surfaces. Results may vary depending on visual matches. Accuracy of results is not guaranteed. Works on compatible apps and surfaces, and with ambient music only. Will not identify music coming through headphones or if phone volume is off. Results may vary depending on audio matches. Go to feature
- 3. *Colour availability may vary by country, region or carrier. Go to feature
- 4. *Actual product may differ from the image shown.*50 MP resolution is available on the Galaxy A17 5G's rear wide camera only.*Results may vary depending on shooting conditions including multiple subjects, being out of focus or moving subjects. Go to feature
- 5. *Image simulated for illustrative purposes.*Results may vary depending on shooting conditions including multiple subjects, being out of focus, or moving subjects.*'2.5× brighter' refers to low-light photo performance compared to the previous model. Go to feature
- 6. *Available memory/storage capacity is subject to pre-installed software.*Memory/storage options and availability may vary by country, region or carrier. *Image simulated for illustrative purposes. Go to feature
- 7. *Galaxy A17 5G will be supported with six generations of OS upgrades and six years of security updates from the first global launch date.*Image simulated for illustrative purposes.*The OS upgrade and security update policies specified above are subject to change.*Actual product may differ from the image shown. Go to feature
- 8. *Image simulated for illustrative purposes.*Galaxy A17 5G is rated as IP54. Based on lab test conditions, the device is sprayed by 10 liters of fresh water per minute for 5 minutes at all angles. Not advised for beach or pool use. Water and dust resistance of device is not permanent and may diminish over time due to normal wear and tear.*Corning® Gorilla® Glass Victus® is applied to the front of the device. Go to feature
- 9. *Requires optimal 5G connection. 5G network availability and actual speed may vary depending on country, region, network provider and user environment. Go to feature
- 10. *Actual UI may be different. Image simulated for illustrative purposes.*For more information on Smart Switch and Quick Share, visit their feature service landing pages on Samsung.com.*Available functions may vary depending on the device, country, region, carrier or the version of One UI. Go to feature
- 11. *Some functional widgets may require a network connection and/or Samsung Account login. Availability of functions supported within the apps may vary by country. Go to feature
- 12. *Available on devices with One UI 2.1 or above, with Android OS version 10.0 (Q) or higher installed. Bluetooth Low Energy and Wi-Fi connection are both required for Quick Share. Supports Galaxy Books, including Qualcomm-based PCs released in 2020 and later, and Windows PCs with Intel Bluetooth/Wi-Fi from other manufacturers. (OS: Windows 10 2004 version or higher, Bluetooth driver: Intel 22.50.02 or higher, Wi-Fi driver: Intel 22.50.07 or higher). Number of devices Quick Share can share to at the same time may vary depending on the Wi-Fi chip hardware of the sharing device. Actual speed may vary depending on device, network condition and user environment. The transferable type, number, capacity and expiry date of files, as well as the number of simultaneous file shares in Private Share may be limited. Go to feature
- 13. *Wired transfers from iOS require the receiving device to have Android™ 4.3 or later and the sending device to have iOS 5 or later. Transfers can be completed without a cable through a wireless connection or iCloud. For wireless connections, the receiving device must have Android™ 4.0 or later and the sending device must have iOS 12 or later. iCloud transfers require the receiving device to have Android™ 4.0 or later and the sending device to have iOS 5 or later. Open Smart Switch Mobile in “Settings” on the receiving Galaxy device or download the Smart Switch Mobile app from the Galaxy Store. For wireless transfers, download Smart Switch for iOS from the App Store on your iPhone or iPad. Data, content and apps available for transfer may vary by transmission method. Contacts, gallery, videos, calendars and reminders can be transferred wirelessly from an iOS device. Go to feature
- 14. *Colour availability may vary by country, region or carrier. Go to feature
- 15. *The OS upgrade and security update policies specified above are subject to change. Go to feature