Storage Upgrade and Free Case
Pre-order Offer
Frequently Asked Questions
Pre-order a Galaxy Z Fold4 or Z Flip4 from 8/10/2022 – 8/25/2022 and get a device storage upgrade to the next storage tier. For Galaxy Z Fold4, purchase 256GB, get 512GB. For Galaxy Z Flip4, purchase 128GB, get 256GB.
Then get a free case for your new phone. For Galaxy Z Fold4, get a Silicone Standing Cover with S Pen. For Galaxy Z Flip4, get your choice of a Silicone Ring Case or Silicone Strap Case. Case options and colors vary by retailer.
With valid offer claim. Supplies are limited. Terms and conditions apply.*
- Pre-order period: 8/10/2022 – 8/25/2022
- Samsung Reserve Credit Redemption period: 8/10/2022– 10/31/2022
Who is eligible to participate in this offer?
Any US/DC resident who is at least 18 years of age who pre-ordered and purchased a Galaxy Z Fold4 or Z Flip4 device from 8/10/2022 – 8/25/2022. No other Samsung products are eligible for this promotion. For additional details, see Terms and Conditions at the bottom of the page.
I bought a different Samsung product. Am I eligible for this offer?
No, only the pre-order and purchase of a Galaxy Z Fold4 or Z Flip4 qualifies.
Can I combine this offer with other Samsung offers?
Yes, you can combine this offer with other applicable Samsung offers. Check participating carriers and retailers for offers or restrictions that may apply for purchases made at their locations.
What other carriers and retailers are participating in this offer?
Device storage upgrade offer available at participating carriers and retailers and may vary by location. Case options and colors vary by retailer. Please check your local carrier / retailer for details.
What will I receive with my eligible purchase in this offer?
If you pre-ordered a Galaxy Z Fold4:
Device storage upgrade to the next storage tier when purchasing 256GB model, plus a free Silicone Standing Cover with S Pen case. Case options and colors vary by retailer.
If you pre-ordered a Galaxy Z Flip4:
Device storage upgrade to the next storage tier when purchasing 128GB model, plus your choice of a free Silicone Ring Case or Silicone Strap Case. Case options and colors vary by retailer.
What happens if I reserved and pre-ordered my eligible Galaxy Z Fold4 or Z Flip4 on Samsung.com?
If you reserved and pre-ordered your device on Samsung.com, as part of the checkout process, you will receive a gift of $100 Samsung Credit with your Galaxy Z Fold4 or Flip4 pre-order, which is stackable and eligible to use immediately. You can use your gift at checkout, or if you choose to not use it then, your gift will be sent digitally to the email address you purchased within 14 days after the return window is over. For additional details, see associated Terms and Conditions at checkout.
What can I purchase with my Samsung Credit?
Your Samsung Credit can be used towards the purchase of select mobile products like tablets, watches, Galaxy Buds, accessories and more on Samsung.com.
What if I choose not to use my Samsung Credit immediately?
If you choose not to spend your Samsung Credit during checkout, you can opt to receive your credit by email to spend at a later date. Samsung Credit must be redeemed by 10/31/22 or will be lost.
How do I redeem this offer if my qualifying purchase was on behalf of a business?
For 50 or more devices, please contact support@samsungpromotionsb2b.zendesk.com to obtain a registration form. The email account will only respond to inquiries involving large-quantity purchases.
Can I qualify for the offer if I live in PR/USVI?
Purchases made at samsung.com in PR/USVI do not qualify for the offer. Check your local carriers and retailers for participation.
What other resources are available if I have questions that are not answered by this document?
You can get additional help by calling Samsung Customer Support at 1-866-888-5503.
