HW-B550 B-Series Soundbar

Black
HW-B550/XY

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HW-B550 B-Series Soundbar
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Highlights

Dolby Digital / DTS Virtual:X

Dolby Digital / DTS Virtual:X

Powerful Bass

Powerful Bass

Bass Boost

Bass Boost

Voice Enhance

Voice Enhance

Samsung is ranked the Global No.1 Soundbar brand for 9 years under the report “Worldwide Home Audio Quarterly Tracker”. Data is based on Worldwide Soundbar Market Share by manufacturer - Annual units and value basis.

Samsung Global No. 1 SB

Samsung was rated best for home theatre systems in Canstar Blue’s ratings for the SECOND year in a row. The brand received five-star reviews across the board including for performance, ease of use, features & functionality, design, value for money, and overall satisfaction.

Canstar Blue Most Satisfied Customers Awards 2021-2022 – Home Theatre Systems

Features

B-Series Soundbar with Subwoofer B550

Designed for the way you live

Get quality sound the easy way, with the 2.1-channel Soundbar B550 and wireless subwoofer. Enjoy a great 3D audio experience from Dolby Digital Audio/DTS Virtual:X, without the need for additional speakers.* Simply connect to your compatible TV with HDMI ARC.

* Source - Futuresource Consulting. Based on overall soundbar market share by manufacturer on an annual unit & value basis.
* Source content must be Dolby Atmos® or DTS:X enabled for Dolby ATMOS® or DTS:X playback. Sound effect may vary depending on environmental characteristics (including ceiling).
* Image simulated for illustrative purposes. TV sold separately.

Captivating sound

Dolby Digital / DTS Virtual:X

Immerse yourself in experience of Dolby Digital & DTS Virtual: X.* Experience virtual 3D sound without the need for additional speakers.

* Source content must be Dolby Digital® or DTS:X enabled for Dolby Digital® or DTS:X playback. Sound effect may vary depending on environmental characteristics (including ceiling).

Enjoy that big-bass sensation

Bass Boost

Bass Boost Mode delivers more power to the bass so you can almost feel the beat.*

* Compared to B550 without Bass Boost Mode on.

Never miss the words

Voice Enhance

Quiet dialogue, no problem. Optimise your listening experience to help ensure you can hear the words.* Voice Enhance boosts the voice audio to make dialogue clear to hear.

* Performance may vary depending on installation environment and surroundings.

* Performance may vary depending on installation environment and surroundings.

Feel the bass

Powerful Bass

Samsung Soundbar B550 features a powerful wireless subwoofer, so whether you're watching movies or listening to music you can virtually feel the bass.

* Images are simulated for illustrative purposes.

Sound quality that's smart

Adaptive Sound Lite

Adaptive Sound Lite automatically analyses audio to deliver optimised sound based on what you are watching.* Helping to ensure you get the most out of movies, sport and your favourite TV show.**

* Sound quality will vary depending on source content.
* Adaptive Sound Lite must be activated.

* Sound quality will vary depending on source content.
* Adaptive Sound Lite must be activated.

Level up your gaming

Game Mode

Game Mode provides directional, immersive sound so you can claim more glorious victories with boosted game sound effects.*

* This feature is supported on 2022-2023 Samsung TVs and selected game consoles connected via HDMI. Compatibility subject to change. Sound effects may vary depending on source content and environmental characteristics (including ceiling).

* This feature is supported on 2022-2023 Samsung TVs and selected game consoles connected via HDMI. Compatibility subject to change. Sound effects may vary depending on source content and environmental characteristics (including ceiling).

Set up with ease

Wireless Connection with TV

Connect your Soundbar to your compatible TV wirelessly via Bluetooth with minimal audio or video sync delay, reduce cable clutter, and simply enjoy intense sound.*

* Soundbar requires mains power connection. TV must support Bluetooth audio.

* Soundbar requires mains power connection. TV must support Bluetooth audio.

Bluetooth® Multi Connection

Connect your world

Connect up to two compatible smartphones to your Soundbar simultaneously and switch between your favourite playlists.*

* Requires Android 8.1, iOS 12 and above, or Bluetooth Multi Connection OS version AVRCP v1.3 and above. Phone or application that does not provide AVRCP Playback Status might not work. Up to 2 compatible mobile devices can be connected.

* Requires Android 8.1, iOS 12 and above, or Bluetooth Multi Connection OS version AVRCP v1.3 and above. Phone or application that does not provide AVRCP Playback Status might not work. Up to 2 compatible mobile devices can be connected.

Expand your audio

Wireless Surround Sound Ready

Enhance your sound experience with an optional wireless rear speaker kit SWA-9200S (sold separately) which lets you expand your sound system to deliver true surround sound.*

* Compared to audio without the speaker kit. SWA-9200S/XY speaker kit sold separately. Mains power connection required. Image simulated for illustrative purposes.

* Compared to audio without the speaker kit. SWA-9200S/XY speaker kit sold separately. Mains power connection required. Image simulated for illustrative purposes.

Take control of your sound

HDMI ARC Connection

Samsung Soundbar B550 features a HDMI connection to provide premium quality sound and Audio Return Channel (ARC) control, so you can simply connect with one cable and take charge of your sound.*

* Compatible Samsung TV required.

* Compatible Samsung TV required.

24/7 sound optimisation

Night Mode

For the times you don’t want Bass Boost, switch to night mode, to help ensure you catch the words without disturbing others.*

* Sound effect may vary depending on environmental characteristics (including ceiling) and source content. Image simulated for illustrative purposes.

* Sound effect may vary depending on environmental characteristics (including ceiling) and source content. Image simulated for illustrative purposes.

Regain control

One Remote Control

Streamline control of your Soundbar and Samsung TV with a single remote. Your TV's One Remote Control can take charge of key Soundbar operations, including sound and equaliser settings.*

* Compatible with selected Samsung TVs. Refer to samsung.com/au/oneremote for list of compatible devices.

* Compatible with selected Samsung TVs. Refer to samsung.com/au/oneremote for list of compatible devices.

Engineered by sound innovation experts

Samsung Audio Lab

Tested and tuned at the California Audio Lab, where our world-class audio engineers apply advanced acoustic technologies to give you balanced, room-filling sound.*

Learn More

* Sound effect may vary depending on environmental characteristics (including ceiling) and source content.
* Actual product may differ from image shown. Please see our product gallery.

* Sound effect may vary depending on environmental characteristics (including ceiling) and source content.
* Actual product may differ from image shown. Please see our product gallery.

Product Specs

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Specifications

  • Number of Channels

    2.1

  • Total Power

    410W

  • Gross Weight (One Packing)

    9.2 kg

  • Gross Dimension (WxHxD): One Packaging

    925.0 x 450.0 x 235.0 mm

  • Operating Power Consumption (Main)

    25W

  • Stand-by Power Consumption (Main)

    0.5W

  • Subwoofer Type ( Active / Passive / Wireless, Built-in )

    Wireless

  • Total Power

    410W

  • Number of Channels

    2.1

  • Number of Speakers

    5

  • Subwoofer Type ( Active / Passive / Wireless, Built-in )

    Wireless

  • Centre Speaker

    No

  • Wireless Rear Speaker Included

    No

  • Dolby

    Dolby 2ch

  • Sound Modes

    Bass Boost,Surround Sound Expansion,Game,Adaptive Lite,DTS Virtual:X,Standard

  • 4K Video Pass

    No

  • HDR

    No

  • AAC

    Yes

  • MP3

    Yes

  • WAV

    Yes

  • OGG

    Yes

  • FLAC

    Yes

  • ALAC

    No

  • AIFF

    Yes

  • HDMI In

    1

  • HDMI Out

    1

  • HDMI ARC

    Yes

  • HDMI CEC

    Yes

  • Optical In

    1

  • Bluetooth

    Yes

  • Bluetooth Codec

    SBC, AAC

  • Bluetooth Multi Connection

    Yes

  • Wi-Fi

    No

  • USB Music Playback

    Yes

  • One Remote Control

    Yes

  • Bluetooth Power On

    Yes

  • Net Dimension (Main Speaker) (WxHxD)

    860.0 x 59.4 x 75.0 mm

  • Net Dimension (Sub Woofer) (WxHxD)

    184.0 x 346.0 x 295.0 mm

  • Gross Dimension (WxHxD): One Packaging

    925.0 x 450.0 x 235.0 mm

  • Net Weight (Main Speaker)

    2.1 kg

  • Net Weight (Sub Woofer)

    5.1 kg

  • Gross Weight (One Packing)

    9.2 kg

  • Stand-by Power Consumption (Main)

    0.5W

  • Stand-by Power Consumption (Subwoofer)

    0.5W

  • Operating Power Consumption (Main)

    25W

  • Operating Power Consumption (Subwoofer)

    45W

  • Free Voltage

    Yes

  • Energy Star

    Yes

  • Remote Controller

    Yes

  • Wall Mount Bracket

    Yes(/KR : holder anchor, screw included)

Reviews

HW-B550 B-Series Soundbar

4.6

Recommended by 89% of customers.

Write a review
5 stars 71%
4 stars 21%
3 stars 5%
2 stars 0%
1 stars 3%
Features 5.0
Performance 5.0
Design 5.0
Value 5.0
AI review summary
  • The product offers impressive audio performance with powerful bass, clear dialogue, and immersive surround sound experience, thanks to features like Dolby Audio and DTS Virtual:X.
  • The slim, sleek design fits neatly under most TVs, and setup is straightforward with easy connectivity options.
  • The included wireless subwoofer adds depth and richness to the overall sound.
  • While a few reviewers mentioned minor issues, the vast majority of customers are extremely satisfied, describing the product as a great value and a must-have for home entertainment.
AI-generated from customer ratings & reviews, and may include incentivized reviews.

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276 Reviews

Samsungsoundbar
5 (9,999)

2024-07-27

5 (9,999)
[This review was collected as part of a promotion.] The setup process is easy and it can be done quickly. That said I found the setup to be relatively straightforward. The soundbar connected seamlessly to my Samsung TV. I used the Bluetooth feature to wirelessly connect it to the TV via the Bluetooth TV connection that is included. The Dolby Audio / DTS:X creates an immersive audio experience when watching movies or the TV. I've experienced a much better sound quality since I purchased this soundbar and the included subwoofer has a very powerful bass output. I would say overall, this was a great purchase, and it has been the best of any of the other brands I have purchased in the past.
TheSpaniard
4 (9,999)

2023-10-14

4 (9,999)
[This review was collected as part of a promotion.] I bought this soundbar to go with my Samsung TV. The setup and the integration with the TV is amazing. The sound quality is great, it definitely upgrades the sound experience for the TV. The only reason this product loses a star is due to the subwoofer. The subwoofer has a wireless connection to the soundbar with no wired option, and uses the 2.4ghz band to connect, meaning that it interferes with the wifi signal that the TV uses to connect to the internet. This can be avoided by using a wired connection obviously, and to Samsung's credit they do advertise this issue on the product description, but you have to dig a little for that information.
2BlownSubs
4 (9,999)

2024-10-02

4 (9,999)
[This review was collected as part of a promotion.] WOW! This is one great soundbar. I got the HW-B550 soundbar with the separate sub-woofer and it blew my old setup away. The sound is very clear and crisp and it has way more power than I need. I like trying different sound settings to get the perfect sound for watching a movie, listening to my music and especially playing video games. I never had a sub-woofer before and now will never do without one. The Doby Atmos surround sound fills the room and sounds like being at a movie theater. It was easy to set up and has multiple connection choices. I used an HDMI 4K cable I have to connect mine and that made it super easy. Will never buy another brand!
TikiTaka98
5 (9,999)

2024-11-12

5 (9,999)
[This review was collected as part of a promotion.] For everyday use, this sound bar performs exceptionally well. Whether I’m watching a movie, listening to music, or playing video games, the sound quality is consistently impressive. The dialogue is clear, the music is rich, and the overall audio experience is very satisfying. Overall, I’m extremely happy with my purchase because my sound bar always offers excellent sound quality, while keeping a smooth and sleek design that complements my living room, and a range of features that make it a great addition to any home entertainment setup. If you’re looking to upgrade your audio experience, I highly recommend giving this sound bar a try.
Ksmoo
1 (9,999)

2022-11-19

Allen, TX

1 (9,999)
I have owned this HW-B550 soundbar for 4-6 months and it has worked "properly" about half that time. The firmware has been updated several times and it still work properly, as it keeps disconnecting randomly from a 2022 model Samsung tv. I connected two different soundbars to the same tv and they work PERFECTLY, one is a Bose and the other is a different model Samsung. This soundbar is trash, except for the nice bass from the subwoofer, whenever the soundbar decides to work. I recently sent the soundbar in for a warranty repair, and according to the information from the repair center, the soundbar is working fine. Really? No thanks, you can keep this garbage Samsung.
Response from Samsung:
2022-11-21

Samsung Brand Ambassador

Hello Ksmoo, Thank you for sharing your review of Samsung’s HW-B550 Soundbar. We’re sorry your experience didn’t match your expectations. Your feedback is very important to us as we continuously strive for best-in-class products and services. Please reach out to Samsung Customer Support so that we may assist you with your soundbar. Know that we are here to help you. Please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 5) Contact Us ~ Samsung Solutions

EnjoytheSound
5 (9,999)

2023-10-18

5 (9,999)
[This review was collected as part of a promotion.] This is an excellent product with superb quality sound! I really enjoy this sound bar for all types of entertainment including Listening on my favorite music app in dts x quality sound, gaming with game sound mode or even watching movies and television as well. There are several sound modes to select from. It even allows the option to custom adjust the sound settings like bass. Speaking of bass, the subwoofer and bar together create a superb experience. The sound is clear and the volume can maximize to very, very heavy and loud if one wanted that experience. I have owned several types of sound bars over the years from various companies and this is the best one.
YoPa70
4 (9,999)

2022-10-31

Atlanta

4 (9,999)
[This review was collected as part of a promotion.] I was surprised and pleased when my wife gifted our home theater this Samsung HW-B550 Sound bar. The first set up was easy, we used the Bluetooth connection and the sound was a great improvement over just the TV speakers. After a few days we switched to the wired connection and REALLY enjoyed the new sounds. I'm really enjoying the different listening modes while watching games, concerts and my favorite action movies. I'm very satisfied with the performance of the sound bar, it's small but big on sound. I'm looking forward to cranking out the holiday sounds. It's definitely a good choice for you pocket also.
authorMike
5 (9,999)

2023-05-31

5 (9,999)
[This review was collected as part of a promotion.] I love this soundbar so much I bought a second one. The built in sound with my Samsung Q70A TV's (I have 3 of them—bedroom, study, & dining room) is not bad—clearly a cut above what you would expect in a TV. But the soundbar – it brings the TV to the next level. It's also nice looking. But the thing I love most about this soundbar is it uses the TV speaker as a center channel. It's such a nice touch. In my dining room— after having replaced the old picture on the wall with one of the Q70A 65" TV's, just needed more because it's a large room. The soundbar made a HUGE difference. So I got one for the bedroom TV as well. It's just so nice to have good sound, even in the bedroom.
Good2BGreen
5 (9,999)

2023-11-05

5 (9,999)
[This review was collected as part of a promotion.] Best speaker I ever had. I was renovating an old mobile home from the studs. My friend had 2 speakers so he gifted the spare. A 63 foot x 9 foot mostly open area. I put t perfectly center I could hear the clear, well balanced, permeating sound exceptionally well. Comparatively speaking it was my 3rd favorite so far. My FEMA camper was broken into at Christmas and I haven't seen or heard it since. If the washer and dryer work that well I'll be thrilled. Would really like to see an upright multi surface all in one floor mop - scrub, and vacuum for hard floors and (with spot upholstery and short carpet cleaner options sm attachments){wash and reuse pads, washable filters and refill pod
GinMama
5 (9,999)

2022-08-25

Atlanta

5 (9,999)
[This review was collected as part of a promotion.] I’m so exited about my new Samsung B550 Sound bar! I recently gifted my DH with a 4k TV and wanted to upgrade it with additional audio. I chose this sound bar and I’m so glad I did. • 2.1 channels (right and left spkrs in bar + separate sub-woofer) bring more sound and intensity to our date nights. This sound bar has brought the theater to our home. The many features of the B550, including Dolby Audio, DTS, the ability to choose surround sound, stadium sound (YAY FOOTBALL) and other things make it an even better choice. I’m looking forward to fine tuning the settings to our likings in the near future. For now, right out the box is just fine. Y’all should take a look at one for yourself!
touchedbyanalien
5 (9,999)

2024-06-27

5 (9,999)
[This review was collected as part of a promotion.] The sound difference is amazing!! We've been buying Samsung TVs for as long as I can remember and quite honestly, I didn't see the need for a Soundbar, as the sound quality was always great. We moved into a home with an oddly shaped living room and though the TV was still working great, the acoustics in the room were just off and no matter how we tried to rearrange the furniture, it just wasn't the same, so Hubby got the Soundbar and it made me a fan immediately. I was afraid it would be hard to set up or some "movie theater" type booming sound, but it wasn't. It really was easily installed & easily setup. In no time our familiar Samsung sound was back...and now it was even more rich!!
sf112959
5 (9,999)

2022-09-07

Belle Chasse

5 (9,999)
[This review was collected as part of a promotion.] WOW! This is one great soundbar. I got the HW-B550 soundbar with the separate sub-woofer and it blew my old setup away. The sound is very good and it has way more power than I need. I like trying different sound settings to get the perfect sound for watching TV or listening to my music. I never had a sub-woofer before and now will never do without one. The Doby Atmos surround sound fills the room and sounds like being at a movie theater. It was easy to set up and has multiple connection choices. I used an HDMI 4K cable I have to connect mine.
Oduvank
5 (9,999)

2024-04-09

5 (9,999)
[This review was collected as part of a promotion.] I use thus sound system every day when watching TV. The primer reason I bought it was to enhance experience of watching movies, and this sound system does exactly that, and does it well. I remember when I watch Dune: part 1 at the cinema and then I wanted to show the movie to my family, but it wasn't as enjoyable. This was the reason why I started searching for sound systems and this set caught my eye. Since having this set up, me and my family watch movies regularly with the cinema quality sound, and the experience had never been better.
Jnelly
5 (9,999)

2023-09-14

5 (9,999)
[This review was collected as part of a promotion.] Our sound bar & woofer is set up in our family room and we connect it with any and everything that can connect to it! Our TV is always connected. We use it for whatever we use our TV for. Gaming, streaming TV/Movies, game days at home, UFC fight nights if it streams and requires audio we use the sound bar & woofer. We usually keep it on surround sound mode sometimes we change it to gaming for certain games. I stream my music from my phone to the bar so i can make my house cleaning more enjoyable! My neighbors know when I'm over here cleaning too and they don't live beside me! The sound can be as lour ad you need it or want it and the voice is clear trends and bass all sync up very nice together one not drowning out the other, perfect sound for such a small device!
SamsungLoyal
5 (9,999)

2024-06-20

5 (9,999)
[This review was collected as part of a promotion.] As a loyal Samsung customer, I swear by the amazing quality of the products (all the tvs and soundbars for my household are Samsung). Purchasing the B-Series B550 soundbar was the third one I purchased for my household and one of the easiet descisions. The setup was really simple using my SmartThings app, and the sound is rich with many ways to configure the sounds to your preferences. I highly recommend the B550 for anyone looking to greatly enhance the sound for their movies, gaming, music or any other experience!
Pheuri
5 (9,999)

2023-10-17

5 (9,999)
[This review was collected as part of a promotion.] We use this soundbar in our living room. It truly enhcances the viewing experience for movie or game nights. I use it while playing video games, my husband while watching sports and combined for movie night! The bluetooth features makes it seemless to connect and stream audio from our other devices. Be it our cell phones, Amazon Alexa, smart TV or gaming systems the connection and sound quality is a game changer. I was always the type of person who thought, who needs a sound bar? Now I cannot imagine not owning one.
Lori
1 (9,999)

2023-03-06

1 (9,999)
Instructions included lacking. Instructions say to "Press button"... which button? After finding instructions on line and following precisely can not get Samsung TV to recognize the soundbar either with optical cable or HDMI cable.... doesn't list it as being connected under sound options on TV so Samung Remote for Samsung TV can't recognize Samsung Soundbar. I refuse to have to keep track of two remotes while watching tv as I do adjust volume and mute tv during commercials. So, soundbar being returned.
Response from Samsung:
2023-03-06

Samsung Brand Ambassador

Hello Lori, Thank you for sharing your review of the Samsung HW-B550 Soundbar. We appreciate your feedback regarding the issues you are experiencing and have plans to return it. Should you want to troubleshoot your issue first, please contact Samsung Customer Support. Know that we are here and happy to help you. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent by clicking the ‘Support’ link on the Samsung website. ~Samsung Solutions

r2down22go1
5 (9,999)

2022-08-15

Gainesville

5 (9,999)
[This review was collected as part of a promotion.] The Samsung HW-B550 is a 2.1 soundbar. It is the replacement for the HW-A550 but has a few upgrades (I have that one as well). While it is a simple bar that's best for listening to stereo content, it performs well enough with most music and TV show sources. Overall the sound quality is good for this price point. I did like how easy it was to hook up and use. The bar is quite intuitive, and takes no special skills to use. Samsung always does a nice job with their apps, and this one is not an exception. While there is no Dolby Atmos there is Dolby Audio, DTS, DTS X and base boost to give a more immersive experience. This is a great soundbar for smaller rooms. Is it as detail and enhancement rich as it's big brothers? NO. It does deliver nice sound at a reasonable price point.
itgnyus
5 (9,999)

2022-08-23

Jacksonville

5 (9,999)
[This review was collected as part of a promotion.] The size of the soundbar had me astonished when I hooked it up and turned it on and WOW! The mobility of the subwoofer with its wireless connection to the soundbar made it a HUGE win for my arrangement!!! I have the subwoofer across the room behind the main seating area (across the room from the soundbar and TV) and WOW, you can really feel the bass coming from this setup! Samsung has DEFINITELY brought something to the table with this setup! I am blown away by the quality of the sound it produces!!!
Response from Samsung:
2022-08-26

Samsung Brand Ambassador

Hi itgnyus, Thank you for purchasing the new HW-B550 Soundbar. Your input is important to us and we appreciate you taking the time to leave this review. Upgrade your new soundbar by adding the SWA-9200S Wireless Rear Speaker Kit to your soundbar. Our wireless surround package delivers 360° audio without the need to have wires around your living room. More cinematic and has fewer messy wires. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 5) Contact Us ~ Samsung Solutions

Byzidjhan
5 (9,999)

2023-10-01

5 (9,999)
[This review was collected as part of a promotion.] If you are looking for a great quality sound bar with quality built, affordable value and backed by reputable company, don't look any further than this samsung sound bar. I have been using it for over 4 years and this is probably the best purchase I have ever made. I would definitely buy this again if I were to get abother TV for My guest room. My cousin had LG sound bar and it cost over 5x than this model and I think this samsung sound bar beats LG despite at a very lost cost. Thanks samsung.
GoldTerri
5 (9,999)

2023-11-28

5 (9,999)
[This review was collected as part of a promotion.] This speaker duo is a sleek sound device and a minimalist design and the sound quality of a super bowl half time show. The soundbar was designed by artists but built by engineers to give your ears an experience to remember. The cost matches the minimalist design, it doesn’t stress the monthly budget which means you can just go buy it without having to save up a few paychecks to afford. If your friends tell you – You have champaign taste on a beer budget …. This time your friends are wrong!
Amazwaylo
3 (9,999)

2024-09-01

3 (9,999)
[This review was collected as part of a promotion.] I purchased the sound system a few months after acquiring a Samsung TV, as I am an avid fan of Samsung products. However, I was disappointed with the sound quality. Even at the highest volume, the subwoofer failed to adequately fill my small living room. While the overall sound quality was good, the bass was lacking; it did not resonate through the floors or walls. I even conducted a glass and water test, which further highlighted my dissatisfaction with the system's performance.
Copernicus02
4 (9,999)

2022-08-22

Chesapeake

4 (9,999)
[This review was collected as part of a promotion.] Doesn't come with screws, or drywall anchors to mount, you must purchase separately. Aside from that I knew this wouldn't be a top dollar soundbar. But it definitely beats the TV sounds. I no longer have to put tv on full blast to hear to it. I never do indepth reviews. If you are looking for more than an upgrade for your tv then this it it. Price to quality is well worth it. Now if you're an audio connoisseur then this product won't be for you. Either way I still recommend it
Response from Samsung:
2022-08-23

Samsung Brand Ambassador

Hello Copernicus02, Thank you taking the time to leave a review for your new HW-B550 Soundbar. We do strongly recommend mounting your soundbar to the studs of your wall. Purchase wall mounting screws according to the type and thickness of the wall you want to mount the Soundbar on. – Diameter: M5 – Length: 1 3/8 inches (35 mm) or longer recommended. When you mount your TV on the wall, make sure you install the Soundbar at least 2 inches below the TV. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 5) Contact Us ~ Samsung Solutions

meStevo
5 (9,999)

2022-10-31

Las Vegas

5 (9,999)
[This review was collected as part of a promotion.] Mom has been using TV speakers for audio in her living room for more than a decade... well the time has come to finally upgrade, and she struck gold with the Samsung B550 Soundbar. The way races now fill the room as cars fly by, likewise with the dramatic melodies and beats of her chosen, is so much improved. All nicely punctuated by the rumble coming from the wireless subwoofer. From ease of wall mounting and setup, to the seamless operation since, we couldn't be happier.
JBH1
1 (9,999)

2024-01-04

Arkansas

1 (9,999)
Purchased to replace a failed JBL soundbar, and I regret buying one of the cheapest models made by Samsung. The Samsung soundbar sound is very dim and unremarkable compared to the JBL soundbar. For example, the mid-range sound that carries human voices is weak and makes listening to people talk on the screen nearly impossible at lower volumes. I shouldn't have to turn the soundbar to "11" in order to hear simple conversations. Spend more money or buy another brand.
Response from Samsung:
2024-01-08

Samsung Solutions

Hello JBH1, Thank you for sharing your thoughts regarding the HW-B550 Samsung Soundbar. You can improve the dialogue of the Soundbar by pressing the CH LEVEL button and you will see VIRTUAL CENTER LEVEL scroll across the LED display on the Soundbar. You then will use the UP/DOWN buttons on the provided Soundbar remote to improve the dialogue between -6 to +6. Alternatively, consider upgrading to the HW-B650 Samsung Soundbar, which is a 3.1 Soundbar. The HW-B650 Soundbar features a dedicated center channel which is where the dialogue will be played through. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 5) Contact Us ~ Samsung Solutions

Geovanni
5 (9,999)

2023-10-05

5 (9,999)
[This review was collected as part of a promotion.] I bought the Samsung Soundbar to upgrade my TV sound and I’m very happy with it. It has a well-balanced sound profile that reproduces dialogue with clarity and accuracy, and it also adds a little extra boom to the bass thanks to the wireless subwoofer. The subwoofer is powerful and delivers decently deep bass, which is great for movies and music. It also has a few sound enhancement features, such as bass and treble adjustments, a dialogue enhancement mode, and a game mode. The soundbar is easy to set up and connect to my TV via HDMI ARC, and it also supports Bluetooth for wireless streaming from my phone. The build quality is good and the design is sleek and modern. Overall, I think this is a great soundbar for the price and I would recommend it to anyone looking for a simple and effective way to improve their TV sound.
Neemoe
4 (9,999)

2023-08-26

4 (9,999)
[This review was collected as part of a promotion.] I used 3rd party speaker systems for a long time with my TV setup but decided to get a soundbar because they seemed to last a long time and they fit in seamlessly with large TVs compared to having to set up and tuck wires for other surround sound systems. The virtual surround in this soundbar is plenty good enough for me! My only critique is that the HDMI Arc would occasionally lag or desync which you'd have to reset your systen to fix but it rarely happens.
KOLeary
5 (9,999)

2023-03-22

North Carolina

5 (9,999)
[This review was collected as part of a promotion.] I love that this connects via bluetooth. One con is that it doesn't automatically connect but I am not sure that isn't a TV issue more than the soundbar. I also have the opportunity to connect my phone to play music. I am also planning on buying a new record player and a lot of the new ones connect wirelessly. It will be nice to sit in my reading nook in the living room and listen to records and then fairly seamlessly switch to watching TV with surround sound.
I recommended this product.
kloudninja
4 (9,999)

2022-09-02

Leander

4 (9,999)
[This review was collected as part of a promotion.] This surround sound system is excellent. It connects quickly and easily and sounds amazing. This is an upgrade from the previous Samsung soundbar, for sure. I use it mainly with my tv but also Bluetooth for music. The only downside is that when using optical, it doesn't seem to go as loud as not using other sources, but my other soundbar had the same issue. But, overall, I am satisfied and would recommend this product.
Response from Samsung:
2022-09-02

Samsung Brand Ambassador

Hello kloudninja, Thank you for purchasing the new HW-B550 Soundbar and taking the time to leave a review about your experience. Your soundbar features powerful bass with a 6.5” wireless subwoofer & Adaptive Sound which optimizes the sound based on the content. You can try adjusting audio performance to your liking by pressing the SOUND MODE button on your soundbar remote, and then select the desired sound effect by choosing, SURROUND SOUND – BASS BOOST – GAME – ADAPTIVE – DTS VIRTUAL:X - STANDARD You can also press the TONE CONTROL button to adjust TREBLE and BASS. Using the WOOFER button on the remote, you can adjust the volume of the subwoofer between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down. Should you need further assistance, please contact Samsung Customer Support and a representative will gladly help you. 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 5) Contact Us ~ Samsung Solutions

rpatel
4 (9,999)

2022-08-30

Wharton

4 (9,999)
[This review was collected as part of a promotion.] We recieved the produced and where excited to set it up right away. The set up was very easy. We moved the subwoofer behind the couch and the sounds bar is mounted to the wall under the TV. The remote function with the TV is not so good due to using two remotes but the sound is great even at max volume. The size is sleek and compact and packs a huge punch. The design is slim. I would highly recommend this speaker.
Response from Samsung:
2022-09-01

Samsung Brand Ambassador

Hello rpatel, Thank you for purchasing the new HW-B550 Soundbar and taking the leave to share your thoughts. Depending on the TV remote you are using, you will be able to use the remote to control the soundbar's volume and power it on/off. 1. Turn Off the Soundbar. 2. Push up and hold the WOOFER button for 5 seconds. Each time you push the WOOFER button up and hold it for 5 seconds, the mode switches in the following order: “OFF-TV REMOTE” (Default mode), “SAMSUNG-TV REMOTE”, “ALL-TV REMOTE”. Hopefully, these steps will help you enjoy your soundbar even more! Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 5) Contact Us ~ Samsung Solutions

Rave_0708
5 (9,999)

2023-03-21

Chicago, IL

5 (9,999)
[This review was collected as part of a promotion.] I already had a soundbar I got for a Christmas gift many years ago, maybe I am not great a shopping but thought new bigger TV new soundbar and put the old one in our smaller family room. Added to the living room area and just didn't sound loud enough, good clear sound but not loud enough for the size of that room, put it in the smaller family room which is a 12x12 and sounds better do not need to use Max volume.
CartoonDoll
5 (9,999)

2022-10-13

Anaheim

5 (9,999)
[This review was collected as part of a promotion.] The Samsung B550 Soundbar has made our TV experience go from 0 to 60. Our TV's sound was not so good and even though it was a 4K TV the sound was subpar. With the Samsung Soundbar it brings us way better sound and it is easy to install. We have a TV stand and we placed the Soundbar on top of that and it looks great. Since we installed the Soundbar we have been re-watching movies and tv shows to experience the Dolby Surround Sound features. This blows us away when we put something on the TV because you can hear the sound travel from one side to the next. It is like being at a movie theater without having to be around so many people. I would highly recommend this to anyone that wants to bring their TV experience back to life with this soundbar. The Subwoofer is ultra lite and this is just a plug and play device. Our cats don't mind the soundbar, it doesn't scare them at all.
Response from Samsung:
2022-10-14

Samsung Brand Ambassador

Hello CartoonDoll, Thank you very much for sharing your thoughts and experiences in a detailed review of the HW-B550 Soundbar. I'm happy to see that you are enjoying the audio quality, if you are wanting to take your surround sound to the next level consider adding the SWA-9200S Wireless Rear Speaker Kit. Our wireless surround package delivers 360° audio without the need to route wires around your living room. More cinematic and has fewer messy wires. If there’s anything we can help with, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Solutions

robinfla52
3 (9,999)

2023-06-09

3 (9,999)
It is cannot be connected to Alexa or Smartthings apps, which is disappointing as for more than a month I have been trying to get it to work and now I am past the return date. Also, BT has to be paired everytime you turn tv on again. Voice and pic doesn't sync a lot of times and I use both the BT connection and the wired connection.Volume numbers need to be higher than sound control numbers on Samsung S95 tv
Originally posted on Samsung Canada
Response from Samsung:
2023-06-13

Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff. If there is anything we can do to improve your in store experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

Ashtonl09
5 (9,999)

2023-11-09

5 (9,999)
[This review was collected as part of a promotion.] I have a two bedroom townhouse and this one sound bar if I'm using it for Xbox or to stream, or whether it's to cast from my phone or from my Samsung M8 Smart monitor I get full audio in all rooms, but watching a movie is like having a movie theater right here in my townhouse. Luckily I have very good soundproofing and padding in my walls. Incredible how you can distinguish the left and rights out of this
RReid77
4 (9,999)

2022-11-14

4 (9,999)
[This review was collected as part of a promotion.] I'd been wanting a soundbar for some time but didn't know where to start. This Samsung soundbar works really well, makes our rec area a full theater experience, and great for game day. I did have a bit of a tough time getting it to connect properly with my tv, but besides that have been really pleased. It fits into our entertainment cabinet well and makes viewing even kids shows more entertaining.
Thatone
3 (9,999)

2023-08-28

3 (9,999)
[This review was collected as part of a promotion.] The sound is great ,easy hookup,sync to device's well.The biggest thing is it often stops working.I thought it was maybe the way I hooked it up but it's a very simple installation I brought 2 and both of them goes off and stays off until I unplug it and wait a while re hook it up and then it works again.Very dissatisfied on that part but 3 stars it is for that reason 🤷🏾‍♀️
Response from Samsung:
2023-08-31

Samsung Brand Ambassador

Hello Thatone, Thank you for purchasing the HW-B550 Soundbar, I am sorry to see that you have experienced these issues with your unit. There are a few steps you can take to troubleshoot your Soundbar. Please verify that you are running the latest firmware on your TV. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update. Also, check the firmware for your Soundbar. You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-B550 under Standard. Download the update and install it via a USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well. If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 5) Contact Us ~ Samsung Solutions

Mehrak
5 (9,999)

2024-12-19

5 (9,999)
[This review was collected as part of a promotion.] The Samsung Audio B Series soundbar delivers impressive sound quality with deep bass and clear dialogue, making it an excellent choice for home entertainment. Its sleek design seamlessly fits into any setup, and the easy connectivity options, including Bluetooth, enhance convenience. While it lacks advanced features like Dolby Atmos, it offers great value for its price point.
Sonora
5 (9,999)

2023-09-08

5 (9,999)
[This review was collected as part of a promotion.] I use my device to stream movies, listening to music or when having a small gathering. The sound is amazing. The surround sound if my favorite! Just hearing the perfect sound from different angels of the room. Plus it light and fits anywhere. It's also a great product when you're watching your favorite movie and want the bass along with the surround movie theater sound!!!!
Shopping
5 (9,999)

2023-11-21

5 (9,999)
[This review was collected as part of a promotion.] This device is amazing!! Opened the package when I arrived home to test the quality and was surprised at how simple it was to put together, get connected wirelessly and have the beautiful sounds of Corey Kent rolling throughout the house. Seemed to brighten everyones mod after having such a ridiculously slow start to the day with it bein Monday before Thanksgiving.
Dan1335
4 (9,999)

2022-09-09

Mentone

4 (9,999)
[This review was collected as part of a promotion.] The Samsung B550 has been a great addition to our living room. The sound in all corners of the room is amazing and has truly made a difference in our Movie viewing and sports watching. I highly recommend this product to anyone looking to upgrade there sound experience! The ease of set up and the Bluetooth factor set this sound bar over the Top... Cheers SamSung!
Response from Samsung:
2022-09-12

Samsung Brand Ambassador

Hello Dan1335, Thank you for purchasing the new HW-B550 Soundbar with the wireless 6.5" Subwoofer. I'm glad to hear that the soundbar has exceeded your expectations when watching movies and sports. You are able to upgrade your soundbar to a surround sound experience by adding on the new SWA-9200S Wireless Rear Speaker Kit. Should you ever have questions or need help pairing your wireless rear speakers when you purchase them, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 5) Contact Us ~ Samsung Solutions

DAVID ELLIOTT
5 (9,999)

2023-01-24

LONG BEACH CALIFORNIA 90810

5 (9,999)
[This review was collected as part of a promotion.] I LIKE THIS SURROUND SOUND BAR WITH SUB WOOFER SET UP IN WHICH TRUST ME AS I'VE HAD SEVERAL. EASY FAST SET UP. WORTH THE MONEY AS WELL WOULD RECOMMEND THIS TO ANYONE THAT IS LOOKING FOR A NICE SET UP LIKE THIS WITH A BUDGET BECAUSE I BOUGHT MINE THROUGH THE OUTLET STORE ONLINE FOR HALF THE COST OF THE SAME SET UP ON THERE MAIN WEBSITE. THANKS SAMSUNG
I recommended this product.
Jesterpizzzle
5 (9,999)

2023-04-26

5 (9,999)
[This review was collected as part of a promotion.] I mainly purchased this for watching movies on my Samsung TV with Dolly Atmos but I also enjoy the sound from my PS5. The sound is great and the bass thunders! I also purchased the SWA-9200S rear speakers for the extra kick in the pants. WOW what a difference the rear speakers add. I would definitely recommend purchasing soundbar if you're on a budget!!
Kome
5 (9,999)

2025-05-21

5 (9,999)
(This review was collected as part of a promotion.) The Samsung HW-B550 2.1ch Soundbar delivers impressive audio performance for its price point. With a total power output of 410W, it features Dolby Audio and DTS Virtual:X technologies, providing a virtual surround sound experience without the need for additional speakers. The included wireless subwoofer adds depth to the bass, enhancing the overall listening experience. Features like Adaptive Sound Lite adjust audio settings based on content, ensuring clear dialogue and impactful sound effects. Connectivity is straightforward, with options including Bluetooth and HDMI, allowing for easy integration with various devices. The soundbar's slim design ensures it fits neatly under most TVs, making it a practical addition to any living room setup. Overall, the HW-B550 offers solid performance and features that enhance the home entertainment experience, making it a commendable choice for those seeking quality sound on a budget.
I recommended this product.
Originally posted on Samsung Canada
Samsungforever
5 (9,999)

2023-11-09

5 (9,999)
[This review was collected as part of a promotion.] We use our sound bar system to watch movies, streaming our shows, and playing music. The sound quality is just great. When we play music, you can hear it throughout our house and the sound is just awesome... You can hear every detail when it comes to a 🎬. We have had several sound bars and none come close. Samsung out did itself with this one...
Lrbingham66
4 (9,999)

2024-03-29

4 (9,999)
[This review was collected as part of a promotion.] This sound bar mounted very easily. The brackets slide on for easy mount and dismount off of the wall. This sound bar snd subwoofer are very clear with a lot of sound range. It has a lot of bass, it has a difficult time navigating quiter parts of movies. All in all, I have had cheap sound bars and this one is very nice for the price point.
Catsjc
3 (9,999)

2023-08-16

3 (9,999)
[This review was collected as part of a promotion.] It's a bit frustrating when you buy a device and it doesn't work with other devices. At the same time, not everyone has the disposable income to purchase everything all at once. I received the sub woofer first, I had no clue that I couldn't connect it to ANYTHING, except the sound bar, and has to wait several months before I could use it.
Response from Samsung:
2023-08-18

Samsung Brand Ambassador

Hello Catsjc, Thank you for purchasing the HW-B550 Soundbar and taking the time to leave a review for us. From your description, I believe your review was intended for the SWA-W510 Wireless Subwoofer which is an optional purchase that pairs with select Soundbars. If your HW-B550 was delivered undamaged and it was missing parts, please contact Samsung Customer Support and a representative will gladly assist you. Should you have any questions or concerns regarding your HW-B550, please contact Samsung Customer Support. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent by clicking the ‘Support’ link on the Samsung website. ~Samsung Solutions

JPinAZ
3 (9,999)

2023-02-10

AZ

3 (9,999)
[This review was collected as part of a promotion.] I have a new 55” Samsung TV so thought this would be a great match. Nope! Keeps disconnecting (HDMI eARC) and we miss dialogue and sometimes have to power on again. Sound is good when it actually works. Not worth the money. Disappointing TV too. Not sure what happened to Samsung quality but it’s gone. TV is UN55AU8000FXZA, 2021 Model)
Response from Samsung:
2023-02-14

Samsung Brand Ambassador

Hello JPinAZ, There are a few steps you can take to troubleshoot this issue. First, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds, and then plug it back in. Next, update the firmware on your soundbar. You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-B550 under Standard. Download the update and install it via a USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well. Please also verify that you are running the latest firmware on your TV. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update. If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - (Volume UP/DOWN) buttons on the body at the same time for at least 5 seconds. “INIT OK” appears on the display and then the Soundbar is reset. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 5) Contact Us ~ Samsung Solutions

Jeff
5 (9,999)

2023-12-25

Minnesota

5 (9,999)
Got this today for Christmas. Set it up and within 5 minutes, I was enjoying amazing sound from my TV for once. I don't know what the one star reviews are about as far as sound quality goes, because if you actually try to set up the sound to your liking, it sounds incredible. As far as the longevity goes, obviously, I can't say yet.
I recommended this product.
Alaskanomad
4 (9,999)

2023-01-23

Wasilla Alaska

4 (9,999)
[This review was collected as part of a promotion.] I purchased this to improve the sound from my Samsung TV. I have hearing aids that are blue tooth compatible but I have been unable to connect by hearing aids or my Apple IPhone. I can’t connect the sound bar either but the substantial improvement in sound clarity is making it much easier to hear and understand sounds from the TV.
I recommended this product.
Jimmy101
5 (9,999)

2023-11-28

5 (9,999)
[This review was collected as part of a promotion.] I have been using this sound bar for over a year and am impressed by its sound quality. I usually watch movies and play video games, and I love the richness of the sound and the easy-to-use sound settings via the remote. I would give it 5 out of 5 stars. Moreover, I bought this soundbar during a sale, so the price was also good.
kingram11
5 (9,999)

2022-10-25

Jacksonville

5 (9,999)
[This review was collected as part of a promotion.] The quality of sound from this soundbar is AMAZING!!! The wireless subwoofer allows for the best placement to balance the sound from this little powerhouse of a soundbar! From the quality of sound to the simplicity of the setup, this is the BEST soundbar I have ever experienced! The sound is one you can DEFINITELY... FEEL!!!
Creyesjr11
4 (9,999)

2023-10-23

4 (9,999)
[This review was collected as part of a promotion.] I've owned it for a little less than 3 months. It sounds great for a 2.1 surround sound system the only thing I'm actually concerned with is that the subwoofer itself sometimes cuts off during a movie for several seconds at a time and I've tried everything to grt it to stop but I haven't been able to get it to stop.
Response from Samsung:
2023-10-24

Samsung Solutions

Hello Creyesjr11, If the audio from the wireless subwoofer is dropping out intermittently there are a few things to check before performing any troubleshooting: 1) The maximum wireless signal transmission distance is about 33 ft. 2) If there is a wall between the sound bar and the subwoofer it may cause interference or not work at all depending on the material in the wall. 3) If there is a device that uses the same wireless frequency (2.4 GHz) near the Soundbar, interference may cause some sound interruption. 4) Check all the sources on the soundbar. If the audio is dropping while watching TV it could be an issue with the broadcast. 5) Also, please be sure you have the latest firmware update. You can update your firmware by Auto Update, using the SmartThings app, or by using a USB device. You can find the update on the product page of your HW-B550 on the Samsung website. If the issue persists, Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat with an agent • Manuals, Software, & Warranty Info ~ Samsung Solutions

TxMagik88
5 (9,999)

2024-04-26

5 (9,999)
[This review was collected as part of a promotion.] I use my Samsung soundbar to watch movies and play my favorite episodes and movies on streaming apps. I also use it for music in my small apartment. When I use it for gaming with my PS5 the sound is pretty awesome and most of the time I don't want to use my headset because I get a good enough sound with my soundbar.
NATIVEBEAUTY14
5 (9,999)

2023-11-04

5 (9,999)
[This review was collected as part of a promotion.] I use my sound, listen to streaming videos Gaming school school work office presentations it helps inhance great the sounds that come out of it nice black design slim light weight fast and easy charging great appearance would definitely recommend this product to my friends family colleagues with 10 out of 10
kaleigh101
5 (9,999)

2022-10-07

Waunakee

5 (9,999)
[This review was collected as part of a promotion.] This soundbar did not disappoint! Connected with our Samsung TV our media room is better than ever. The great clear sound makes everything from movie night, to Cocomelon sound better. The soundbar is easy to set up and isn't a big eye sore in our space either. I would highly recommend this to anyone looking!
Response from Samsung:
2022-10-07

Samsung Brand Ambassador

Hello kaleigh101, Thank you for purchasing the HW-B550 Soundbar and taking the time to share your thoughts with us. I'm glad to see that the soundbar has exceeded your expectations. If you are wanting to take your movie night to the next level, consider adding the SWA-9200S Wireless Rear Speaker Kit. Our wireless surround package delivers 360° audio without the need to route wires around your living room. More cinematic and has fewer messy wires. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 5) Contact Us ~ Samsung Solutions

BbyDsBedrmAudio
4 (9,999)

2023-08-26

4 (9,999)
[This review was collected as part of a promotion.] The sound bar has impeccable clarity I keep turning around sometimes to see what's behind me when it's the speaker with his vibrant sound vibrating off the walls or echoing off walls and the decibel with the subwoofer goes much lower and deeper than my other soundbar surround systems I can't wait to upgrade
Samsungrules
5 (9,999)

2023-11-20

5 (9,999)
[This review was collected as part of a promotion.] This system has been the bomb for me! I wasn't really expecting much, but once I connected it with my TV and put it to the test, it blew me away. The sound is crisp, and I love the deep bass it gives. I game a lot, and I'm amused how it sounds. And to get straight to the point, I would 100% recommend it!
Dominique95607
5 (9,999)

2023-12-13

5 (9,999)
(This review was collected as part of a promotion.) I wanted a sound bar that had both a clear sound for general audio and could also play music that sounded nice. This sound bar does both. It doesn't take up too much space, it fits easily on a shelf and blends in. Easy to connect to and use different devices with it. Seems like a quality product.
I recommended this product.
KTOL
4 (9,999)

2023-01-23

North Carolina

4 (9,999)
[This review was collected as part of a promotion.] This is much better than the Bose soundbar we were replacing. Having it connect via wifi is fantastic. Great sound. Not much of a difference in the settings but the big test was using it while watching Top Gun Maverick. I felt like the planes were taking off right above me. That's all I needed!
I recommended this product.
Ramsbo
4 (9,999)

2024-04-03

4 (9,999)
[This review was collected as part of a promotion.] Of course this is great for Movie night. But I'm a gamer and this will bring your game to life. The surround sound. PlusDolby Audio, and DTS Virtual: X.. Not to mention the subwoofer with bass booster. Oh, and if you love the stream.. Adapted. Sound lite So your voice is always clear..
Angela92561
3 (9,999)

2023-12-07

3 (9,999)
(This review was collected as part of a promotion.) Received this product free from Air Miles. It has great quality sound & bass to enhance any shows you’re watching. Not just movies. Some movies I watch, when the bass is more effective according to how the producers recorded it, it will echo off my china cabinet in the living room.
I recommended this product.
Response from Samsung:
2023-12-12

Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff. If there is anything we can do to improve your experience, please feel free to let us know by contacting us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/). Thanks again.

BestSoundsInc
5 (9,999)

2023-09-23

5 (9,999)
[This review was collected as part of a promotion.] This product is much better than I anticipated. I love the Virtual bass enhancement and the surround sound modes which packs quite a punch.I wish there was a way to have 2 subs,one in each corner, to go along with the nice sound bar.Overall I was very impressed with the sound.
YAKILLINME
5 (9,999)

2023-10-25

5 (9,999)
[This review was collected as part of a promotion.] Perfect soundbar for my apartment. Due to space and how my Samsung TV is mounted I mounted the sound bar above my TV . Wish it came with a mount to attach to bottom of tv being my TV is on a ceiling mount and not mounted to the wall. In my opinion it sounds better above tv .
Alaska
5 (9,999)

2024-12-01

5 (9,999)
[This review was collected as part of a promotion.] We use this sound bar and sub in our living room. It is crisp and clear. It's very full sounding for just being a bar and sub. It really does change the way you feel while watching something. It's also great for listening to music in general when at home. I'd recommend!
JPxJPx
4 (9,999)

2024-07-26

4 (9,999)
[This review was collected as part of a promotion.] I've had this for about two years and haven't had a single problem with it. Great sound and great features. It could be a bit louder, but I'll probably upgrade and move this to a different room soon. I don't think I'll ever go back to not having a sound system in my home.
Samsung
5 (9,999)

2024-05-27

5 (9,999)
[This review was collected as part of a promotion.] I use my Samsung home theater every time. I watch movies games and series. The sound is excellent. Almost feels like I'm at the movies. It's very personalized. I highly recommend the quality. The sharpness of the audio and the base I really is very professional sound.
Reckless
5 (9,999)

2023-08-30

5 (9,999)
[This review was collected as part of a promotion.] It's an overall spectacular set to.use when gaming, watching movies and or listening to music. It.fills the entire house with bass and clear sound unlike any previous series. Overall this has stood up to its competition and prevailed this is a speaker worth buying
joe1711
4 (9,999)

2022-12-05

Belle Chasse

4 (9,999)
[This review was collected as part of a promotion.] I like this soundbar. It is a good quality soundbar with a sub woofer that pumps out a lot of bass. I can connect all my devices via the blue tooth like my head phones and gaming console. It brings them to life with full quality sound. I reccomend this soundbar.
Tabitha04
4 (9,999)

2022-08-15

Ripley

4 (9,999)
[This review was collected as part of a promotion.] We've had Samsung soundbars for many years and they last a long time. Our last bar was quite a few years old and was on its last leg. This new one has been great and has more features than our old one. It was extremely easy to hook up and connect the subwoofer to the bar. I really love the different tones that you can choose from, our other one was a one size fits all situation. As a family that uses our TV for many things, from gaming to streaming, it is nice to be able to switch through the different tones to fit our current need. The subwoofer is amazing. We didn't have one for a few months and I forgot how nice they are. We even had to set our bar in front of the TV (walls aren't able to hold much) and the subwoofer in the bottom of the entertainment center (little kids) and it hasn't affected its sound at all. The only complaint I can come up with is the background noise is louder than the talking sometimes, but honestly I think that might be more to do with how things are edited. I definitely recommend this soundbar.
Hittman
5 (9,999)

2025-03-05

5 (9,999)
Excellent Sound production and a seamless addition to my Samsung QLED TV for over a year. Easy installation and It's performance has been great and issue free. I actually have a second Samsung sound bar that I purchased before and it is performing excellently.
InkedItalian
5 (9,999)

2023-11-26

5 (9,999)
[This review was collected as part of a promotion.] My Samsung Soundbar B5-Series exceeded my expectations. It’s sleek simple design fits perfectly in my living room. . It produces pitch perfect melodies and clear sounds for whatever I’m watching. All that a fair price that I could afford. I recommend it.
Ditto kid
5 (9,999)

2023-01-24

Detroit, Mi

5 (9,999)
[This review was collected as part of a promotion.] I have on this for about a month and impressed how rich is sound is. Placed the sub behind the sofa and it’s impressive. Sure there’s better systems in the Samsung sound bar lineup. But they cost 2-3 times more. For the price and sound. I’m impressed!!
I recommended this product.
offworldnative
5 (9,999)

2023-05-31

5 (9,999)
[This review was collected as part of a promotion.] Has Great sound for the living room it is in with options for music to movies. The woofer has a great thump to the bass and the acoustics make a difference depending on what media you are playing. I highly recommend as it is a good product for price
DougSD
4 (9,999)

2023-08-15

4 (9,999)
[This review was collected as part of a promotion.] The sound bar has great sound but keeps having trouble connecting with my LG tv. Kind of annoying that when I turn it on I have to switch hdmi inputs for the tv to see the sound bar. Called both LG and Samsung and both blame each other, frustrating.
Dizzmal
5 (9,999)

2023-05-31

5 (9,999)
[This review was collected as part of a promotion.] I use this device with my 70 inch Samsung TV for my bedroom. Integrates perfectly with Bluetooth. I mounted the sound bar above my headboard and put the sub under the bed. It allows an excellent experience while not having to have it up very loud.
Anonymous
5 (9,999)

2023-10-07

5 (9,999)
[This review was collected as part of a promotion.] The B series sound it’s the most hyper experiences when the music or tv sounds needed. The sound transport to most emotional experience in a seconds. That’s B series I recommend. Guarantee and service that’s the name of that company Samsung.
MovieShaun
5 (9,999)

2023-08-28

5 (9,999)
[This review was collected as part of a promotion.] I love it. Wish I could have afforded the better system. I love the immersive sound and putting my LED light system with it was amazing. Would love to upgrade it and my LED lighting system and see how amazing it could become after that.
Lovesamsung
4 (9,999)

2024-09-29

4 (9,999)
[This review was collected as part of a promotion.] Uso esta bocina más para jugar y para ver peliculas es una bocina confiable que no decepciona para nada cumple con todas las características que ocupas al menos que tengas más dinero puedes comprar la mejor versión de samsung soundbar.
bigrob111
5 (9,999)

2022-10-24

Lake Worth

5 (9,999)
[This review was collected as part of a promotion.] I really like this Soundbar. As long as there is nothing in front of it, the sound is airy and spacious. I find myself using it for a Bluetooth speaker as much as for watching TV. I just connect my phone and let the playlist roll.
Sreikanth
4 (9,999)

2023-09-26

4 (9,999)
[This review was collected as part of a promotion.] Had it for nearly 2 years now, works great! Dts X feature is truly immersive and all you need is the optional surround speakers. Dolby Atmos is the only feature that's missing. But for this price range, you won't be disappointed.
Patsnation7
5 (9,999)

2023-05-13

5 (9,999)
[This review was collected as part of a promotion.] I wasn't expecting to receive such an astonishing level of clarity, when it comes to sound bars there a multiple ways of experiencing the sound. So I tried four different ways and every single way just continued the blow my mind!
SoundMaster
5 (9,999)

2023-08-31

5 (9,999)
[This review was collected as part of a promotion.] I've always been a fan of Samsung, but purchasing this soundbar/subwoofer has turned out to be the best decision I've made! Music sounds clearer, much more defined! You can't go wrong with Samsungs products, that's a fact!
SunnyX
5 (9,999)

2023-08-14

5 (9,999)
[This review was collected as part of a promotion.] B550 is a decent soundbar for the price. Various modes helps to tailor the audio experience as required. Adding rear speakers is not recommended unless available for lower price as the soundbar can play only at 2.1 channel.
Oscarone
3 (9,999)

2024-05-22

3 (9,999)
[This review was collected as part of a promotion.] It offers a sleek design, powerful audio, and convenient features like Q-Symphony and wireless connectivity. It is a great choice for those looking to enhance their audio experience while maintaining a minimalist aesthetic
Response from Samsung:
2024-05-22

Samsung Solutions

Oscarone, Thank you for purchasing the Samsung HW-B550 and for your review. I am glad to hear that you are happy with the performance of your new soundbar. If you are experiencing specific issues that caused you to give this a 3-star rating, please know Samsung Customer Support is here to help. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent by clicking the ‘Support’ link on the Samsung website. ~Samsung Solutions

MarkC97
5 (9,999)

2024-03-19

5 (9,999)
[This review was collected as part of a promotion.] This is an awesome sound bar especially for the price! I have always used Samsung and I am very happy with it! I will continue to use Samsung for all my electronic needs for the budget friendly pricing and awesome quality!
Tara44788
4 (9,999)

2023-12-13

4 (9,999)
(This review was collected as part of a promotion.) I bought this to amp up the sound system on the TV I use for gaming and movies. What a great improvement! Bass is so much better and the sound is so much crisper and cleaner than with the stick speakers in our TV alone.
I recommended this product.
Response from Samsung:
2023-12-14

Samsung Support Team

Hello, thank you for your review and feedback. We will pass your comments along to our store staff and hope you visit us again someday soon.

jkhydn
5 (9,999)

2022-08-26

Las Vegas

5 (9,999)
[This review was collected as part of a promotion.] This simple system packs quite a punch. I have never owned a soundbar before. I hooked it up with a hdmi cable which does not come with the unit. I mounted it on the wall under my tv. A template and hardware comes with the unit except for screws to attach the hanger knows to the wall. Once turned on the woofer auto connected to the bar. My favorite thing is to pair the bar with my phone or tablet and play music. Amazing!! This fills the whole room with quality sound. EQ comes preset so I didn't have to change the settings much. You can make it sound crisp or soft with a booming bass (which I like) or with little or no bass. I like it has a night mode as not to disturb other sleeping people in the house. Also has a mute button in case I need to mute. The Samsung B550 is made of hard plastic with a metal grate front. Has controls on the top too. On/off, +,-, and a source button. The woofer is made of wood with the horn located on the back. The front has a thin fabric covering which is good because makes no vibration. Very easy to use and puts out really great sound.
BostonDrew
5 (9,999)

2023-09-26

5 (9,999)
[This review was collected as part of a promotion.] Hello all my fellow samsung members I am a loyal customer of samsung for 30 + years and my B550 sound bar is incredible I use it every day with my samsung tv and my flip5 I only use the best and samsung is the best
Erin7400
5 (9,999)

2023-12-13

5 (9,999)
(This review was collected as part of a promotion.) The Samsung B-Series Soundbar paired with my Samsung tv sounds amazing. It really feels like I’m getting the same experience as being in a theatre at home! Whether you have a Samsung tv or not, this is a must have!
I recommended this product.
RissaJay
5 (9,999)

2023-10-17

5 (9,999)
[This review was collected as part of a promotion.] Connected to my TV/ROKU/Amazon Fire Stick and used mostly for streaming, It gives great theatre exercise sound. I've listened to music, watched movies and streamed sporting events. It's always a great experience!
Captain
5 (9,999)

2023-09-20

5 (9,999)
[This review was collected as part of a promotion.] Purchased for family member as a birthday gift. As with everything we’ve done in Samsung product it is better than expected. As always the Samsung customer service group was very helpful with all our questions.
Bman123
5 (9,999)

2024-04-10

5 (9,999)
[This review was collected as part of a promotion.] Watching movies, playing video games, music, you name it this product will suit your needs. The sound is crystal clean and well tuned. Don't miss a word of dialogue or a note in a tune. This thing is amazing!
NellaG
5 (9,999)

2022-12-05

BOYNTON BEACH

5 (9,999)
[This review was collected as part of a promotion.] I'm so happy with this purchase. This soundbar has improved my shows. I was so excited to watch House of Dragons and it did not disappoint. All I need now is to get a new TV!!! way to go Samsung! Well done.
Dignified77
3 (9,999)

2024-06-05

3 (9,999)
I bought this and I thought the sound was pretty good. I found the speech to be a bit muffled at times. I opted for the b650 which has a center speaker and gives me 5.1 sound with the included rear speakers.
Originally posted on Samsung Canada
Mariam63555
5 (9,999)

2023-11-24

5 (9,999)
(This review was collected as part of a promotion.) I really enjoy using this product. Sound volume is very very nice and I highly recommend for anyone looking for something nice to listen to music or even watch movies, gives it a more dramatic experience!
I recommended this product.
Anonymous
Incentivised review Rewarded for feedback, but gave honest & objective review.
5 (9,999)

2022-12-24

5 (9,999)
Recently purchased and could not believe how much it has transformed the old TV. Sound is clear with exceptional depth. Set up was as easy as plug in. The rest just works. Didn't even read the manual!
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
dryasir
5 (9,999)

2023-09-28

5 (9,999)
These are high quality sound bar and worth every penny of it.Samsung is backed by its highly reputed products as always.Sound quality is too good to mess with.Performance is adequate.worth an upgrade
I recommended this product.
Originally posted on Samsung Canada
SamsungSuperFanatic
5 (9,999)

2023-11-23

5 (9,999)
[This review was collected as part of a promotion.] This sound system is absolutely incredible! Super immersive Dolby audio with incredible bass! It brings soundtracks from my favorite movies to life and easily fills the room with high quality sound!
Frow323
3 (9,999)

2024-06-24

3 (9,999)
[This review was collected as part of a promotion.] Easy to install and to mount subwoofer with automain connect when the power is on the only problem is after a few months the arc system will stop working and you have to reset the TV and the speaker
Phantom
4 (9,999)

2023-11-14

4 (9,999)
[This review was collected as part of a promotion.] Use it primarily for movie watching and gaming, it works well in all scenarios but tv shows and movies with more mumble dialogue can be harder to understand even with voice boost. Solid set overall.

User manual & downloads

User Manual

ver 230418 | 16.78 MB

May 13. 2023

CHINESE(Traditional), ENGLISH, VIETNAMESE
Download

User Manual

ver 220429 | 5.46 MB

May 25. 2022

ENGLISH

Download
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** Delivery available in select areas within Australia. Free delivery in Australia is available for mobile, tablet, wearable, and memory products only. Delivery charges apply to all other products (TV, Soundbar, Home Appliances, and Monitor) for all areas within Australia. Terms & Conditions apply. Visit Samsung.com for further information.

⊕ Certain Samsung products with Wi-Fi or Bluetooth connectivity have been manufactured in compliance with the requirements of Part 1 of Schedule 1 of the Cyber Security (Security Standards for Smart Devices) Rules 2025. For more information, please click here to find out how you can report potential security vulnerabilities found in Samsung products and services.

* Samsung Care Premium will not be available on purchases from 1st of January 2024. Purchases made on or before 31st of December 2023 are still eligible for Samsung Care Premium offerings. Learn more

* Key features may differ from key specifications.

Latitude Finance: Approved customers only. Minimum spend applies. Equal monthly payments required. T&Cs, fees and charges apply. Exclusions may apply. Available on participating Latitude credit cards only. If there is an outstanding balance after the interest free period ends, interest will be charged at the Expired Promotional Purchase Rate currently 29.99% p.a. (subject to change). Account service fee per month applies (subject to change). Interest may also apply to other credit card transactions or if you do not comply with the T&C’s. Conditions of use set out the T&C’s of the Latitude Gem Visa credit card. Credit is provided by Latitude Finance Australia ABN 42 008 583 588 Australian Credit Licence number 392145. Learn more

Afterpay allows you to pay for your purchase over 4 installments due every 2 weeks. For purchases up to $3,000 only. Advertised amount subject to approval by Afterpay. Learn more

PayPal Pay in 4 offers no interest and no late fees. You can divide your eligible purchases between $30 - $2,000 into 4 interest-free instalments. The first payment at checkout, then three repayments, one every two weeks. Learn more

*Image simulated for illustrative purposes.

¹ This feature is supported only on selected 2020 Samsung TVs (TU8000 and above), all 2021 and 2022 Samsung TVs and selected game consoles connected via HDMI. Compatibility subject to change. Sound effect may vary depending on source content and environmental characteristics (including ceiling).