Samsung Freezer Not Cooling.

Last modified : Aug 12. 2019

Selected Samsung fridges provide you with the ability to adjust and set the temperature for both your fridge and freezer compartments using its digital control panel.

In the event you find that your freezer compartment shows signs of weak cooling or no cooling, we recommend you follow the steps outlined below.

1 Check to see if the water hose is connected.
  • If the water hose is connected, please skip to Step 3 where we will guide you through the Power Freeze function.
  • If you do not wish to use the ice maker function or do not have a hose connected, please proceed to Step 2.
2 Turn the ice maker function off using the control panel.
  • For fridge models beginning with RF23H* and RF24F*, press the ice maker icon for 3 seconds.
Ice Maker off.

Models RF23H* and RF24F*

  • For fridge models beginning with RF22N*, press Fridge Manager –> Ice Maker. You will now see a prompt where you will be able to select Proceed or Cancel. Press on Proceed to turn the ice maker off.
Fridge Manager.
Ice Maker off.

Models RF22N*

3 Press the Power Freeze function.
  • For fridge models beginning with RF23H* and RF24F*, press the Power Freeze icon for 3 seconds.
Power Freeze

Models RF23H* and RF24F*

  • For fridge models beginning with RF22N*, press Fridge Manager -> Power Freeze.
Power Freeze
Save Power Freeze.

Models RF22N*

Still not working?

Please get in touch with our Samsung Care Australia experts on 1300 362 603 (Toll Free in Australia) or contact our Live Chat Australia.

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