Why does the washing drum starts spinning when I press the Start/Pause button?

Last modified : Mar 02. 2018

When you press Start/Pause button the Automatic Sensing Function gets activated.

 

Your washer is equipped with an automatic sensing function which automatically senses the amount of laundry and the appropriate water level, wash time, rinse cycle, and spin time.

 

After the power is on, a program is selected and the Start/Pause button is pressed, the washing board starts spinning without water. This action senses how much laundry is in the washing basket, and this is not a machine problem. After the sensing process has completed, water is supplied automatically.

 

For further assistance, please contact Samsung Customer Care using one of the options below.

Thank you for your feedback!

Did not find what you're looking for? We're here to help.

Online

Chat with us

Live Chat Support with a Samsung product expert.

Mobile Support Self Service Booking

Book a Mobile Product Service Request via Australia Post

We'll respond within 24 hours of your request.

Email Escalation

We endeavour to respond within 24 hours.

Call

1300 425 299

1300 GALAXY
For all Mobile device enquiries
24 hours / 7 days a week

1300 362 603

For all other product enquiries
24 hours / 7 days a week

+612 8293 5712

From overseas
24 hours / 7 days a week

For all Printer related inquiries,
please click here
or visit https://www.hp.com/support/samsung

Please click here
to view the latest news regarding the Samsung sale of Printer business to HP.

Face-to-Face Support

Find a Service Centre

Search for the nearest Samsung Service Centre's in your area.

In-Store Support

Create a booking to see one of our friendly Samsung staff members at one of our Samsung Retail Stores.

Contact Us