Improving the location accuracy on my Samsung Phone
Whether you're using maps to navigate through the city, ordering dinner online or using Find my Mobile to track your lost phone you will need to enable the location services to get the best experience out of your apps. If you are noticing that your location services need to be recalibrated follow the below guide to enable or disable the location service on particular applications, recalibrate and further improve your location accuracy.
Please Note: This guide is designed for Australian variant Galaxy devices, if you have an international device and require further support click here to get in touch with your Samsung subsidiary. Screenshots were captured from a Galaxy S10 operating on OS Version 10.0 (Q), settings and steps may vary depending on your Android OS Version.
Enabling via Quick Settings
Enabling via Biometrics and Security
For Samsung devices operating on Android OS Version 9.0 (Pie) head into Settings > Biometrics & Security > Location. For Galaxy devices operating on Android OS Version7.0 (Nougat) & 8.0 (Oreo) head into your Settings > Connections > Toggle on Location.
For Galaxy devices operating on Android OS Version 7.0 (Nougat) & 8.0 (Oreo) head into your Settings > Connections > Location > Locating Method > select High Accuracy.
If you are noticing that the blue dot or location beam is facing in the wrong direction or the range is too wide, you may need to recalibrate the compass. Follow the below steps to calibrate your compass within Google Maps.
If you have tried the above steps and are still experiencing GPS or location accuracy issues you can each out to use via Chat Support or call us (Toll free in Australia) on 1300 362 603 for further support.
Thank you for your feedback!