Improving the location accuracy on my Samsung Phone

Last Update date : Oct 20. 2020

Whether you're using maps to navigate through the city, ordering dinner online or using Find my Mobile to track your lost phone you will need to enable the location services to get the best experience out of your apps. If you are noticing that your location services need to be recalibrated follow the below guide to enable or disable the location service on particular applications, recalibrate and further improve your location accuracy.

Please Note: This guide is designed for Australian variant Galaxy devices, if you have an international device and require further support click here to get in touch with your Samsung subsidiary. Screenshots were captured from a Galaxy S10 operating on OS Version 10.0 (Q), settings and steps may vary depending on your Android OS Version.

Enable Location Services

Enabling via Quick Settings

1 Swipe down your screen to access your Quick Settings and tap on Location to enable or disable this service.
Toggle on/off Location via Quick Settings

Enabling via Biometrics and Security

1 Launch your Settings and select Location
Scroll down and select Location

For Samsung devices operating on Android OS Version 9.0 (Pie) head into Settings > Biometrics & Security > Location. For Galaxy devices operating on Android OS Version7.0 (Nougat) & 8.0 (Oreo) head into your Settings > Connections > Toggle on Location.

2 Toggle on Location
Toggle on Location
Enable Google Location Accuracy
1 Launch your Settings and select Location
Scroll down and select Location
2 Tap on Google Location Accuracy
Tap on Google Location Accuracy
3 Toggle on Improve Location Accuracy
Toggle on Improve Location Accuracy
Improving Location Accuracy
1 Launch your Settings and select Location
Scroll down and select Location
2 Tap on Improve accuracy
Tap on Improve accuracy
3 Toggle on Wi-Fi scanning and Bluetooth scanning
Toggle on Wi-Fi scanning and Bluetooth scanning

For Galaxy devices operating on Android OS Version 7.0 (Nougat) & 8.0 (Oreo) head into your Settings > Connections > Location > Locating Method > select High Accuracy.

Allowing Permissions for Individual apps
1 Launch your Settings and select Location
Scroll down and select Location
2 Tap on App permissions
Select App Permissions
3 Tap on Maps
Select Maps
4 Tap on Allow all the time
Tap on Allow all the time
Calibrating the Compass

If you are noticing that the blue dot or location beam is facing in the wrong direction or the range is too wide, you may need to recalibrate the compass. Follow the below steps to calibrate your compass within Google Maps.

1 Launch your Google Maps
2 Make a figure 8 until your compass is calibrated. You should only have to do this a few times.
make figure 8 with phone
3 Once the compass has been calibrated, you will notice the blue dot's beam become narrower and point in the correct direction
Blue dot beam narrow and pointing in the correct direction

If you have tried the above steps and are still experiencing GPS or location accuracy issues you can each out to use via Chat Support or call us (Toll free in Australia) on 1300 362 603 for further support.

Thank you for your feedback!

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