Setting up the Biometrics and Security

Last Update date : Nov 04. 2022

Set up extra security and passcodes on your Galaxy phone or tablet, with the in-built facial recognition and fingerprint scanner to prevent others from accessing information saved on your device. Follow the below guide to learn how to set up and delete your biometrics on your Galaxy device.

If you need help Changing your Screen Lock Type please click here for more information.

Please Note: This guide is designed for Australian variant Galaxy devices, if you have an international device and require further support click here to get in touch with your Samsung subsidiary. Some Biometric security settings may not be available on your device, please refer to your device User Manual to confirm if your Galaxy device supports these security settings.

If you are experiencing issues setting your phone using your biometrics please refer to our guide Raising an Error Report via Samsung Members app for further support.

Setup a Basic Lock Screen type

If you would also like to create biometrics like Face ID's and Fingerprint ID's, you will need to create either a primary PIN, Pattern or Password security type.

1 Launch the Settings app > Lock Screen
2 Select Screen lock type
select screen lock type
3 Touch your preferred Lock screen type.

select preferred screen lock type
4 Enter your passcode and tap Continue when finished.
enter passcode and tap continue once complete
5 Customise and control how you would like your notifications to be displayed on your lock screen, once complete tap Done.
reenter passcode and tap ok once complete
Setup Facial Recognition
1 Once you've created your primary security lock type, toggle on Face
2 Tap on Continue
3 Tap on Yes or No if you are wearing Glasses then select Continue
4 Position your whole face in the box shown on the screen to complete the registration. If your face is too close or too far from the camera your Face ID may not be recognised.

Ensure there is a sufficient amount of light in the environment and there is nothing obstructing the camera's view to successfully register your Face ID. If you are experiencing issues registering your Face ID try cleaning the camera lens with a soft cloth and repeat the above steps.

5 Tap on Next.
6 Toggle on your preferred Useful Features then tap on OK
Setup Fingerprints
1 Once you've created your primary security lock type, toggle on Fingerprints
2 Tap on Continue
3 Begin scanning your Fingerprint, once the scan has reached 100% you will have successfully registered your Fingerprint to use as a method of unlocking your Galaxy device.
Deleting Registered Face Data
1 On the Settings screen, tap Biometrics and security → Face recognition
2 Tap on Face recognition
3 Enter in your Primary screen lock type then select Remove Face data
4 Tap on Remove
Deleting Registered Fingerprints
1 On the Settings screen, tap Biometrics and security → Fingerprints
2 Tap on Fingerprints
3 Enter in your Primary screen lock type then select a fingerprint you would like to delete
4 Select Remove

If you require further assistance, please consult the user manual from our Manuals & Downloads page or contact our Samsung Care Australia experts on 1300 362 603 (Toll Free in Australia). You can also contact our Chat Support team or reach us through Samsung Members Community.

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