Setting up the Biometrics and Security
Set up extra security and passcodes on your Galaxy phone or tablet, with the in-built with facial recognition and fingerprint scanner to prevent others from accessing information saved on your device. Follow the below guide to learn how to set up and delete your biometrics on your Galaxy device.
Please Note: This guide is designed for Australian variant Galaxy devices, if you have an international device and require further support click here to get in touch with your Samsung subsidiary. Screenshots were captured from a Galaxy Note20 operating on Android OS Version 10.0 (Q), settings and steps may vary depending on your Galaxy device and software version. Some Biometric security settings may not be available on your device, please refer to your device User Manual to confirm if your Galaxy device supports these security settings.
If you would also like to create biometrics like Face ID's and Fingerprint ID's, you will need to create either a primary PIN, Pattern or Password security type.
Ensure there is a sufficient amount of light in the environment and there is nothing obstructing the camera's view to successfully register your Face ID. If you are experiencing issues registering your Face ID try cleaning the camera lens with a soft cloth and repeat the above steps.