Using the Smart Pop-Up View my Galaxy Phone

Last Update date : Mar 17. 2022

The Smart Pop-Up View feature is designed to allow selected applications to notify you when a new notification pop ups. Once you have enabled your selected apps and a notification comes through, the application will then be viewed as a chat head, where you can adjust the transparency of the Pop-Up WIndow as well as minimise and expand the window size.

Please Note: This guide is designed for Australian variant Galaxy devices, if you have an international device and require further suport click here to get in touch with your Samsung subsidiary.

If your Galaxy device is operating on Android OS Version 11 (R) or above, please refer to our guide Enable Floating Notifications on my Samsung Galaxy for more information. Not too sure what software version your Galxy device is operating on? Please click here for more information.

Android OS Version 10.0 (Q)
1 Head ino Settings > Advanced Features
Head into your Settings > Advanced Features
2 Select Smart pop-up view
Select Smart popup view
3 Select which apps you would like to use in Smart pop-up view
Toggle on the apps you would like to use Smart pop-up view

This setting is only available for applications that support Multi-window.

4 When a new notificaton pops up, you will be able to view the chat head on your home screen.
Viewing notification in Smart pop-up view
5 If you select the cht head, you will be able to view any new messages and respond accordingly.
Viewing Chat window
Type Message and send
6 If you would like to adjust the transparency of the pop-up window tap on transparency icon and adjut accordingly
Adjust transparency
7 If you want to minimise the window back to a chat head tap on minimise icon and to maximise the window to view in full screen tap on maxmise icon
Minimise & Maximise chat window
Android OS Version 9.0 (Pie)
1 Slide down the screen to access your Quick Settings and Tap on your Settingsicon.
Selecting Settings Icon
2 Select Advanced Features
Selecting advanced features
3 Tap on Smart Pop-Up View
Selecting smart pop-up view
4 Toggle on the applications you would like to be viewed in Smart Pop-Up View.
toggle on application to be viewed in smart pop-up
5 When a new notification Pops-up, the new Chat Head will appear on your Home Page.
Smart Pop-Up View

If you Tap on the Chat Head, you will be able to view the message and respond accordingly.

You also have the option adjusting the Pop-Up transparency, minimise the notification back to the chat head, view the message in full screen or close off the Pop-Up Window.
smart pop-up view message

If you require further assistance, please consult the user manual from our Manuals & Downloads page or contact our Samsung Care Australia experts on 1300 362 603 (Toll Free in Australia). You can also contact our Chat Support team or reach us through Samsung Members Community.

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