Please Note: This guide is designed for Australian models only. If you have an international product and require further support, please click here to get in touch with your Samsung subsidiary. Different offers may also be available on your Frame TV, please refer to the Offers Terms & Conditions and Promotional period details for more information.

*Disclaimer: From 15/04/2021 to 31/12/2022 customers who purchased a new 2021 model Frame TV can receive a complimentary 3-month subscription to the Samsung Frame TV Art Store. Complimentary subscription must be redeemed by 31/12/2022. Customers will be asked to provide their valid payment details upon registering for the 3-month subscription and will be charged a $59.90 annual subscription fee at the conclusion of the 3-month trial unless the subscription is cancelled earlier. Subscription and other fees are subject to change. An internet connection and Samsung Account required.

If you require further assistance, please consult the user manual from our Manuals & Downloads page or contact our Samsung Care Australia experts on 1300 362 603 (Toll Free in Australia). You can also contact our Chat Support team or reach us through Samsung Members Community.