How do I get rid of the black bars on the sides of my screen?

Last modified : Sep 04. 2019

The black colour bands on the sides appear because of the differences between the aspect ratio of the incoming signal and the aspect ratio (screen size) of your TV. For example, your wide screen TV has an aspect ratio of 16:9, while the incoming signal has an aspect ratio of 4:3, the additional space will be covered by black bars.
Adjusting the aspect ratio of your TV (or connected external device such as a set-top-box) can resolve the issue of black bars showing on the left and right sides of the picture.

4:3

To remove the black bars, you have to change the picture size by:

●   If the remote has a P. Size button, press the P. Size (Picture Size) button on the remote successively to cycle through the picture sizes the television can display

 

●   Accessing the size menu through the TV screen and changing the size there. Refer to the User’s manual under the section Changing the Screen Size for instructions.

Note: 

 

●  If the TV is attached to a set-top-box, you may be able to eliminate the bars by changing the output resolution of the set-top-box.

 

●  In many cases, the cable or over-the-air TV network station is broadcasting the program or the movie you are watching in a format that includes the bars. If this is the case, you cannot eliminate them.

 

●  Samsung TVs display black bars only. If you see gray bars, they are being transmitted by the source of the picture, for example, a set-top-box. If you want to remove the gray bars, you must change the picture size or aspect ratio on the source.

Most Samsung TVs have the following picture sizes available:

4:3
  • Standard or 4:3 – 4:3 displays the square standard TV picture. If you choose 4:3 on a wide screen TV, the picture will have black bars on the left and right.
  •  

    Warning: Do not leave the TV in 4:3 mode for an extended period. The dark borders displayed on the left and right/top and bottom of the screen may cause image retention (screen burn). This is not covered by the warranty.

     

  • 16:9 – 16:9 displays the picture in the wide screen, 16:9 format. 16:9 is the picture size used by HDTV.
  •  

  • Screen Fit – Displays the full image of a picture on the screen without any cutoff. Works only when the TV receives HDMI 720p, 1080i, or 1080p signals or DTV 1080i signals. Also known as 1:1 pixel mapping.
  •  

  • Zoom 1 – Magnifies the picture on the screen, but cuts off portions of the top and bottom, and left and right sides of the picture.
  •  

  • Zoom 2 – Magnifies the picture more than Zoom 1.
  •  

  • WideFit – WideFit enlarges the aspect ratio of the picture so that it fits the entire screen.
  •  

  • Smart View 1 - Reduces a 16:9 picture by 50%. This mode is only available for LED TVs and in HDMI mode.
  •  

  • Smart View 2 - Reduces a 16:9 picture by 25%. This mode is only available for LED TVs and in HDMI or DTV mode.
  •  

  • Custom - Customise the aspect ratio manually.

When the Picture Size is set to Custom, you'll be able to adjust the screen zoom and position. To change the position on the display on analog channels, enlarge the image first and then change the position.

 

  • Settings > Picture > Picture Size > Zoom/Position.

     

1 Press the Menu button on you remote control and then select Settings .
Smart Hub
2 Once you are on the Settings page you will need to select the Picture icon located on the left-hand side and then scroll down to Picture Size Settings , which is located in the centre menu list.
Custom picture settings
3 Once you are on the Picture Size Settings page, select Picture Size and choose Custom .
Picture size selection
4 After the Picture Size has been set to Custom , Zoom and Position will now become available. Highlight Zoom and Position and press enter on your remote control.
Picture size zoom and position
5 On the Zoom/Position page, you will now be able to zoom your screen in or out and position the screen that best suits you. Once you have finished, press the Close button on the screen to save your settings. If you choose Reset , none of the adjustments will be saved.
Zoom and Position

     This product should be mounted to a wall or other suitable surface to avoid serious injury. Find out more here.

If you require more information for your appliance, please consult the user manual from our Manuals & Downloads page. Otherwise, please get in touch with our Samsung Care experts on 1300 362 603 (Toll Free in Australia) or contact our Live Chat Australia team.

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