How do I stop my Smart TV from automatically turning ON and OFF?

Last modified : May 08. 2018
QLED Q9 Televisions

If your Samsung TV is turning ON and OFF randomly, please perform a Factory Data Reset on your Samsung TV.


Please note: When you perform a Factory Reset, all your settings will revert back to factory default. These settings include all picture and sound settings, all channel menu settings (including memorised channels), all clock and timer settings, and any other settings you have made through the menu. In addition, if you had your TV professionally calibrated, you may lose the calibration settings if the calibration was not done through the service menu.

However, if you simply want to reset settings on your TV (i.e. picture or sound), please refer to your TV's user manual for steps on how to reset the individual settings of your TV. 
Factory reset, however, will not affect your network settings (Network settings can only be changed manually). To perform factory reset on your television please follow the instructions by clicking the link Factory Reset.


If you require further assistance then please contact Samsung Customer Care using the options below.

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