What you need to know before requesting a refund for a purchase made on the Galaxy Store

Last Update date : Apr 29. 2023

Galaxy Store products are digital content. There must be an acceptable reason for requesting a refund.

General Information

Usually, an app or in-app item purchase cannot be cancelled or refunded once the download begins. If the content you purchased is different from what has been indicated or advertised or if it is implemented in a different way than what was specified in the terms and conditions, you may cancel the sale within 30 days of the date of purchase.

Please note: Only make a purchase when you are sure you want the content.

Refer to the Galaxy Store online terms and conditions for more information: 

Accessing the terms of use of the Galaxy Store from the application

Step 1. Log in to the Galaxy Store and tap the Menu icon from the main screen.

Step 2. Tap the Settings icon located at the top right of the Galaxy Store menu.

Step 3. Scoll down from the settings and tap About Galaxy Store.

Step 4. Tap Terms and Conditions.

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