Galaxy A5 (2017): How do I locate the IMEI number on my Samsung Galaxy A5 2017 (SM-A520W)?
IMEI (International Mobile Equipment Identity) is a unique 15-digit serial number given to every mobile phone which can then be used to check information such as the phone's country of origin, the manufacturer and its model number. You can find your device's IMEI number and serial number in Settings.
Note: The provided information refers to the devices sold in Canada. Screens and settings available may vary depending on your Canadian wireless service provider and your software version.
Access IMEI number
Important: Your IMEI number is also displayed on a sticker on the box containing your smartphone, when you purchased it. You can also go to the store where you purchase your device to obtain it.
Not finding what you're looking for? We're here to help.
We’re available 24 hours a day, 7 days a week through Live Chat
Please send us an email for general questions or technical support and we will reply within 24 hours.
Find out how to track your service online.
Help with Hubs, Kits, Sensors and Outlets
Watch and learn how to get the most out of your Samsung products!
Join the Samsung Members community! Peer to peer support for mobile phones.
Find out how to submit an Online Service Request.
Mon - Sun : 8:30 AM -12 AM (EST)
7 days a week, 365 days a year
* For any printer related enquiries please visit the HP website .