Galaxy A5 - Location Services and Settings (SM-A500W)

Last Update Date : Feb 12. 2019

Location Settings

The Location settings let you choose how your mobile device will determine your location. Your device can determine your location using its built-in Global Positioning System (GPS) transmitter, Wi-Fi networks, and mobile networks. GPS is a satellite-based system that can communicate your location to applications on your device, such as Google Maps, for navigation.

Screens and settings available may vary by wireless service provider and software version.

Turn On Location Services

1 From the Home screen, touch Apps.
2 Touch Settings.
3 Scroll to and touch Location under the Connections tab.
Galaxy A5: What Location settings (GPS) are available on my Samsung Galaxy A5?
4 Touch the slider to turn Location on.
Galaxy A5: What Location settings (GPS) are available on my Samsung Galaxy A5?
5 Mark the Don't show again checkbox to bypass this screen in the future. Touch AGREE on the consent screen.
Galaxy A5: What Location settings (GPS) are available on my Samsung Galaxy A5?

Manage Locating Method

You can choose the accuracy level of your device's locating method.

1 From the Home screen, touch Apps.
2 Touch Settings.
3 Scroll to and touch Location under the Connections tab.
Galaxy A5: What Location settings (GPS) are available on my Samsung Galaxy A5?
4 Touch Mode.
Galaxy A5: What Location settings (GPS) are available on my Samsung Galaxy A5?
5 Choose from the following options:
Galaxy A5: What Location settings (GPS) are available on my Samsung Galaxy A5?

• High accuracy: This option has the highest level of accuracy, using GPS, Wi-Fi, and mobile data networks interchangeably to estimate your location. Data charges may apply when using this option.

 

• Power saving: This option uses only Wi-Fi and mobile data networks to estimate your location. Data charges may apply when using this option.

 

• GPS only: This option uses only the GPS network to estimate your location.

Manage Recent Location Requests

Your device tells you which applications request access to your location.

1 From the Home screen, touch Apps.
2 Touch Settings.
3 Scroll to and touch Location under the Connections tab.
Galaxy A5: What Location settings (GPS) are available on my Samsung Galaxy A5?
4 Your device will display any applications that have requested access to your location under Recent location requests. Under the application name, you will see the battery usage required for the application to make the request.
Galaxy A5: What Location settings (GPS) are available on my Samsung Galaxy A5?
5 Touch an application from the list to access its application information screen:
Galaxy A5: What Location settings (GPS) are available on my Samsung Galaxy A5?

Use Location Services

Your device uses information from Wi-Fi or mobile data networks (or both) to help calculate your position. This lets Google use its location services to estimate your location and improve search results and other services.

1 From the Home screen, touch Apps.
2 Touch Settings.
3 Scroll to and touch Location under the Connections tab.
Galaxy A5: What Location settings (GPS) are available on my Samsung Galaxy A5?
4 Touch Google Location History. You will be prompted to sign in to your Google Account if you have not already done so.
Galaxy A5: What Location settings (GPS) are available on my Samsung Galaxy A5?
5 Touch the slider to turn Location History on.
Galaxy A5: What Location settings (GPS) are available on my Samsung Galaxy A5?

GPS Tips

If your device is not accurately detecting your location, or you cannot acquire a signal:


    • Ensure that Location services are turned on.

    • Select GPS, Wi-Fi, and mobile networks or High accuracy as your Locating method.

    • Ensure that your GPS receiver has clear access to the sky.

    • Keep your device still until it detects your location.

    • Turn Location services off and then back on.

    • Ensure you are not using a third-party case or cover that could be hindering the GPS signal.

    • Restart your device.


GPS signals may be affected by your surroundings, including:


    • Buildings

    • Tunnels or underground structures

    • Weather conditions

    • High-voltage or electromagnetic fields

    • Tinted windows

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Live Chat

We’re available 24 hours a day, 7 days a week through Live Chat

Email

Please send us an email for general questions or technical support.

Track Your Service

Find out how to track your service online.

SmartThings Support

Please send us an email regarding SmartThings inquires. Assistance with Hubs, Kits, Sensors and Outlets.

How-to-Videos

Watch and learn how to get the most out of your Samsung products!

Samsung Members Community

Join the Samsung Members community! Peer to peer support for mobile phones.

Online Service Request

Find out how to submit an Online Service Request.

Call

1-800-726-78641-800-SAMSUNG

Mon - Sun : 8:30 AM -12 AM (EST)
7 days a week, 365 days a year

Online Shop1-855-254-4747

info.seca@samsung.com
8:30am – 12:00am midnight (EST)
7 days a week, 365 days a year.

1-800-726-7864SmartThings Support

Mon-Sat: 11:00 am – 8:00 pm (EST)

* For any printer related enquiries please visit the HP website .

Face-to-face support

Samsung Support Centers

Find out more about how you can get face-to-face help.

Smart Service

Find out more about Smart Service.

Contact Us