Galaxy Buds Live
Common Topics
Galaxy Buds Live
SM-R180Solutions & Tips
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Others
Restart or reset your Galaxy Buds
Resetting your Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, or Galaxy Buds Pro, is an easy way to connect them to a new device or resolve minor issues with the earbuds. Read our guide to learn how to reset your Samsung earbuds using the Galaxy Wearable app.
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Others
How to use SmartThings Find to locate your Galaxy device or erase data remotely
Cannot find your Samsung device? The SmartThings Find feature on your Galaxy device lets you locate and wipe lost or stolen devices.
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Others
Connect your Galaxy Buds to a phone or another device
Learn how to effortlessly connect your Galaxy Buds, Buds+, Buds Live, or Buds Pro to various devices, including phones, tablets, TVs, and smartwatches. Discover step-by-step instructions for pairing, switching connections, and optimizing your earbud experience. Whether you're an Android or iOS user, this guide provides all you need to know.
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Others
Pair your Galaxy Buds to your Samsung smartwatch
You can connect your smartwatch to a pair of Bluetooth earbuds, so you can enjoy the soundtrack of your life. Additionally, when your watch is connected to your phone or has mobile network service, you manage calls anywhere you go.
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Software Upgrade
Software update for your Galaxy Buds
Install Galaxy Buds Manager on your computer to check for software updates for your earbuds. You will be able to keep them up-to-date so you can enjoy all of your music with fewer interruptions. Make sure to keep the Galaxy Wearable app on your phone or tablet updated as well.
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Others
WE CARE, we are here for you
If you need service support for your Samsung products, we will arrange a convenient and safe pick-up service solution at your home. Contact us at 1-800-SAMSUNG, LIVE CHAT or text WECARE (932272) and we will assist in diagnosing your device through Samsung Remote Service. We will also arrange service pick-up and delivery if repair is required and will clean your product prior to delivery.
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Hardware
Register your Galaxy Buds Live to your Samsung account online
Registering your Galaxy Buds will allow you to get the most out of your Samsung experience: faster tech support, helpful information, and opt in for special promotions.
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Hardware
Find the serial numbers of your Galaxy Buds
You can find the Galaxy Buds serial numbers via the Galaxy Wearable app installed on the phone connected to your earbuds, or on a sticker on the box. Please read this guide for more details.
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Others
Connect your Samsung smartwatch to a phone
You can connect your smartwatch to your compatible phone using the Galaxy Wearable app, so you can access all of your watch fun and useful features. You can even automatically sync data between the two of them.
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Others
Set up your Samsung smartwatch without a phone
To access all its fun and useful features, youll want to connect your smartwatch to your phone. But if you have no phone, its no problem! You can still use your watch when its solo.
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Backup & Restore
Perform a reset on your Samsung smartwatch
This article will show you how to reset Samsung Galaxy, Gear, and Active model smartwatches. This will remove all personal data and restore all default settings.
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Hardware
Galaxy Buds water and dust resistance details
The Samsung Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, and Galaxy Buds Pro earbuds are completely wireless and have their own batteries. Because of this, there is a limit to how much water or dust they can handle.
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Hardware
Differences between Galaxy Buds+, Galaxy Buds Live, and Galaxy Buds Pro
If you are not sure if you want to buy the Galaxy Buds+, the Galaxy Buds Live, or the Galaxy Buds Pro, we have a guide with all of their differences. All three earbuds will give you an exceptional sound experience, but there are some slight variations between the models, besides just their appearance.
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Power
Galaxy Buds do not turn on or charge
If one or both of your Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, or Galaxy Buds Pro are not charging or turning on, the issue may be with the earbuds themselves or the charging case. Using a non-Samsung approved charger may cause charging malfunctions; it is also possible that the earbuds may be damaged. You can try fully charging the case, checking the earbuds for damage, or restarting the earbuds.
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Others
Connection issues with Galaxy Buds
If your phone cannot connect to one or both of your Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, or Galaxy Buds Pro earbuds, getting them to connect again will only take a couple of steps. Performing a restart on the earbuds, resetting the Bluetooth connection, or updating the Galaxy Wearable app will normally fix the issue.
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Samsung Apps
Install the Galaxy Wearable app to manage your Galaxy Buds
Get the Galaxy Wearable app on your phone to not only pair and control your earbuds, but to also check for software updates for your earbuds.
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Call & Contacts
Make and answer calls on your Samsung smartwatch
You can make and answer calls using your Samsung smartwatch! Just make sure your watch is connected via Bluetooth or a mobile network.
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Others
How to register a Samsung product with your Samsung account
Learn how to effortlessly register your Samsung products using your Samsung account. This comprehensive guide covers everything from finding your device's model and IMEI numbers to manual and app-based registration methods. Follow our step-by-step instructions for easy registration, available for Samsung devices in Canada. Discover troubleshooting tips and make the most of your Samsung ecosystem.
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Others
Monitor your heart rate and blood pressure with the Galaxy Watch series
Learn how to use your Galaxy Watch to check your blood pressure.
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Hardware
How to verify authentic Galaxy Buds series
This guide will help you decipher if your earbuds are truly Samsung made or if they are from an unauthorised third-party.
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Hardware
Discover what phones are compatible with your Samsung smartwatch
Explore the comprehensive guide to pairing your Samsung smartwatch with Android and iOS devices. Discover compatible models, including the Galaxy Watch series, and learn how to enhance connectivity with the Galaxy Wearable app. Perfect for Galaxy S24 users and beyond, this article ensures your smartwatch setup is seamless.
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Samsung Apps
Use the Samsung Find app to locate a lost device
Learn how to use the Samsung Find app to locate lost devices and track Samsung SmartTags.
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Power
Galaxy Buds charging tips and precautions
Make sure you take care of your Samsung earbuds by charging them correctly, so they can last through the entire day. We have highlighted some charging tips and precautions that can help you get the best battery life, whether you are rocking out at the gym, running errands, or at home.
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Others
How to properly wear your Galaxy Buds
If your Samsung earbuds do not seem to fit correctly, simply change the earbud tips and wingtips for new ones. Your earbuds come with different sized earbud tips and wingtips so you can get the ideal fit for your ears. You should also make sure that you are wearing the earbuds properly.
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Others
How to clean your Galaxy buds
Enhance your listening experience with clean and well-maintained Samsung Galaxy Buds. Our comprehensive guide provides step-by-step instructions to keep your earbuds pristine and ensure top-notch audio quality. Learn how to clean and care for various Galaxy Buds models and troubleshoot common issues for uninterrupted music enjoyment.
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Others
Touchpad commands for your Galaxy Buds
To make them easier to use when you are on the go, Samsung earbuds have touchpad commands. You can control your music or answer calls by simply tapping the earbuds' touchpad. Review this guide to learn how to perform all of the different gestures and commands.
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Audio
Use Ambient sound on your Galaxy Buds
No matter how good a song might be, it is important to still be aware of your surroundings. If you are out and about while wearing Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, Galaxy Buds Pro earbuds, make sure to turn on Ambient sound. This will filter outside noises so you can still detect any potentially dangerous situations happening nearby.
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Call & Contacts
Use call features on your Galaxy Buds
When you are out on a run or hitting the treadmill in the gym, you do not have to scramble to pick up your phone when an important call comes in. As long as your earbuds are connected to your compatible smartphone, you can answer and manage calls right from your ears.
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Audio
Optimize your sound experience with your Galaxy Buds
Your Samsung earbuds have what you need when it comes to audio. Low latency gaming mode, a custom equalizer, and the amazing ambient sound mode provide you with the perfect audio experience for all your music, podcasts, and videos. Learn how to optimize your sound experience.
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Multimedia
Listen to music on your Galaxy Buds
Wireless earbuds are becoming the preferred way to listen to music, and Samsung has an entire line of audio products for music lovers, including the Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, and Galaxy Buds Pro. Keep reading to learn how to stream music to your earbuds.
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Others
Use a single Samsung earbud with your phone
If you have you lost or misplaced one of your Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, or Galaxy Buds Pro earbuds or just prefer to listen with one, you can still enjoy your music. Just use your single earbud with the phone that both earbuds were previously paired to.
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Software Upgrade
Software update issues with your Galaxy Buds
If the you encounter issues updating the software for the Galaxy Buds, Gear Buds+, Gear Buds Live, or Galaxy Buds Pro earbuds, you may need to update the Galaxy Wearable app or Galaxy Buds Manager software. However, the issues could also be caused by your network connection or outdated software on the device you are using to update the earbuds.
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Others
How to use Galaxy Buds Live best in audio quality
FAQ for Samsung Mobile. Find more about 'How to use Galaxy Buds Live best in audio quality' with Samsung Support.
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Others
How can I use the Active Noise Canceling feature on Galaxy Buds Live?
Galaxy Buds Live
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Samsung Apps
Use widgets with your Galaxy Buds
Adding widgets for your Samsung earbuds is a convenient way to adjust settings and keep an eye on your buds’ battery life. You can move the widgets around your Home screen to find the ideal spot that works best for you. Widgets are available for the Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, and Galaxy Buds Pro so you can add them no matter which type of buds you are using.
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Hardware
Differences between Galaxy Buds+ and Galaxy Buds Live
If you aren't sure if you want to buy the Galaxy Buds+ or the Galaxy Buds Live, we have a guide with all of their differences. Both will give you an exceptional sound experience, but there are some slight variations between the models, besides just their appearance.
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Audio
Active noise cancelling on your Galaxy Buds Live
There is nothing worse than being unable to hear your music or a podcast. To prevent this, turn on Active noise canceling on your Galaxy Buds Live. It will block out unwanted sounds, so you can focus on your jams.
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Others
Sync your Samsung earbuds to each other
If your Samsung earbuds seem to be out of sync, you can just sync them together again. All you need to do is place both earbuds in your ears to ensure they connect properly.
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Software Upgrade
Update software and apps on your Samsung smartwatch
You can easily update the software and apps on your Samsung smart watch with your Galaxy phone or iPhone – or with no phone at all! Keep reading to learn how.
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Audio
Sound from Galaxy Buds lags when videos or games are played
Sound lag is when the sound output on earbuds do not match what’s happening on the connected device's screen. There are several reasons why you may experience sound lag on your Galaxy Buds when playing videos or games. However, there is usually an easy fix, such as strengthening the Bluetooth connection.
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Others
Galaxy Buds do not recognize your touch
There are a few reasons why your Galaxy Buds may not recognize your touch when you are performing touchpad commands. For example, the touchpads may have been accidentally locked or you may not be wearing the earbuds correctly. You can unlock the touchpads in the Galaxy Wearable app, review how to properly wear your Galaxy Buds, and check for software updates.
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Others
Find the best fit for your ears with the Galaxy Earbud fit test
FAQ for Samsung Mobile. Find more about the best fit for your ears with the Galaxy Earbud fit test with Samsung Support.
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Multimedia
Play and control music on your Samsung watch
Learn how to transfer music to your Samsung smartwatch. You can play it from the music player on your watch, or you can stream Spotify all on your wrist.
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Others
Switch connection between paired devices with Galaxy Wearable
If you have more than one device connected to the Galaxy Wearable app, you can switch between them! The app will remember if you have paired a device to it before.
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Samsung Apps
Set up and use the SmartThings app with WearOS
The SmartThings app is compatible with your Galaxy Watch4! You will be able to view your locations, activate scenes, and turn on devices right from your watch.
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Others
How to connect a Galaxy Watch to a smartphone
FAQ for Mobile Devices. Find more about How to connect a Galaxy Watch to a smartphone with Samsung Support.
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Others
How to connect Galaxy Buds to other devices
Learn how to pair your Galaxy Buds with other devices.
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Others
How to charge my Galaxy Buds
FAQ for Mobile Devices. Find more about How to charge my Galaxy Buds with Samsung Support.
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Others
How to manage tiles on your Galaxy Watch
FAQ for Mobile Devices. Find more about How to manage tiles on your Galaxy Watch with Samsung Support.
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Others
How can I take a screenshot on my Galaxy Watch?
FAQ for Mobile Devices. Find more about How can I take a screenshot on my Galaxy Watch with Samsung Support.
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Settings
How do I change the display name of my Galaxy Buds?
FAQ for Mobile Devices. Find more about How do I change the display name of my Galaxy Buds with Samsung Support.
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Others
How do I customize the watch face on my Galaxy Watch?
FAQ for Mobile Devices. Find more about How do I customize the watch face on my Galaxy Watch with Samsung Support.
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Others
How to use the Galaxy Watch
FAQ for Mobile Devices. Find more about How to use the Galaxy Watch with Samsung Support.
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Others
What is the Galaxy Buds 360 audio feature?
FAQ for Mobile Devices. Find more about What is the Galaxy Buds 360 audio feature with Samsung Support.
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Others
What is the difference between the Galaxy Buds2, Buds Live and Buds Pro?
FAQ for Mobile Devices. Find more about What is the difference between the Galaxy Buds2, Buds Live and Buds Pro Buds with Samsung Support.
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Others
How do I update my Galaxy Buds software?
FAQ for Mobile Devices. Find more about How do I update my Galaxy Buds software with Samsung Support.
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Others
What is the Galaxy Buds2 Pro 360 audio feature?
FAQ for Mobile Devices. Find more about What is the Galaxy Buds2 Pro 360 audio feature with Samsung support.
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Others
Safety precautions when using a Galaxy device
FAQ for Mobile Devices. Find more about Safety precautions when using a Galaxy device with Samsung Support.
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Others
How to use the touch command of Samsung Galaxy Buds
Learn how to set up and use touch commands on the Samsung Galaxy Buds2 series.
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Others
Galaxy Watch Water Resistance
FAQ for Mobile Devices. Find more about Galaxy Watch Water Resistance with Samsung Support.
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Others
How to use Galaxy Wearable Self Diagnostics
FAQ for Mobile Devices. Find more about How to use Galaxy Wearable Self Diagnostics with Samsung Support.
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Hardware
Tips and techniques for using D-Buckle Sport band for Galaxy Watch Series
Unlock the full potential of your Galaxy Watch Series D-Buckle Sport band with expert tips and techniques. Learn how to adjust, maintain, and customise your watch band for a personalised and stylish experience. Enhance your Galaxy Watch with this versatile accessory, designed to complement your fashion and elevate your smartwatch game.
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Others
Measure your body composition with the Galaxy Watch series
You can measure your body composition using the BIA (Bioelectrical Impedance Analysis) sensor on your Galaxy Watch.
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Others
Galaxy Watch Compass app user guide
Knowing how to use your Galaxy Watch's compass will help you get where you need to go when you're not quite sure where to turn.
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Network & WiFi
How to run eSIM self-diagnostics for the Galaxy Watch series
If you're having trouble with the eSIM on your Galaxy watch, there are several possible solutions you can try at home.
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Others
How to clean your Samsung Galaxy device
Considering how dirt and germs accumulate on the devices we use every day, it is wise to learn how to clean your Samsung Galaxy device.
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Others
How to properly clean and wear your Samsung smartwatch
Ensure a comfortable and irritation-free experience with your Samsung smartwatch. Learn how to clean it, keep it dry, and wear it properly in our comprehensive guide.
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Others
How to troubleshoot Galaxy Buds FE connectivity issues
Use this troubleshooting guide to find simple solutions to various issues that may arise while using Galaxy Buds FE.
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Battery
Tips to help improve battery life on your Samsung Galaxy Watch
Discover comprehensive solutions to enhance your Samsung Galaxy Watch's battery life. From updating apps, managing health trackers, and optimizing notification settings to performing a watch reset – find step-by-step guidelines to keep your watch running longer.
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Others
How to correctly wear and maintain your Galaxy Watch/Fit
Ensure that your Galaxy Watch/Fit stays in good condition by following this guide to wearing and maintaining your device properly.
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Others
Discovering Galaxy Buds materials and usage
Explore the intricate details of Galaxy Buds in our comprehensive guide. Learn about the materials used in their construction, understand usage guidelines, and discover tips for proper maintenance and care. Ideal for users sensitive to specific materials or anyone interested in the technical aspects of Galaxy Buds.
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Others
How to change the Ear Tips on your Galaxy Buds
Learn how to easily replace your Galaxy Earbud Tips with our comprehensive guide.
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Samsung Apps
Use the Samsung Find app to share your location with your friends, child, family, and other contacts
Learn how to use the Samsung Find app to share your location with friends, family, and other contacts.
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Samsung Apps
Features of the Samsung Find app
Discover the various features of the Samsung Find app.
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Settings
Use silent modes on your Samsung Galaxy Watch
Discover how to use the different silent modes on your Galaxy watch.
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Samsung Apps
View your step count in Samsung Health
Learn to use Galaxy devices to track your step count in the Samsung Health app.
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Battery
Additional information about wireless charging and wireless power sharing on your Samsung Galaxy Watch Ultra and Galaxy Watch7
Discover how the design changes on the Galaxy Watch7 or Galaxy Watch Ultra series alter the device’s ability to charge wirelessly.
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Samsung Apps
Use Samsung Health sleep monitoring on your Samsung Galaxy Watch and Fit
Learn how to use the sleep monitoring feature on the Samsung Health app and get a better night’s sleep.
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Software Upgrade
How to update software and apps on your Samsung Galaxy Watch
Learn how to update your Samsung Galaxy watch’s software and apps.
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Others
What to do when a Samsung Galaxy Watch app crashes, freezes, or won’t respond
Learn what to do when an app on your Samsung Watch crashes, freezes, or won’t respond.
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Audio
What to do if you experience static noise with the Samsung Galaxy Buds
Learn what to do when your Galaxy Buds have static noise.
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Others
How to pair a Galaxy Watch with your Samsung Galaxy device
Learn how to connect your Galaxy Watch to your Samsung Galaxy device with this step-by-step guide.
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Settings
How to use your Samsung Galaxy phone or Watch to manage notifications on your wearable device
Learn how to use your Galaxy phone and Galaxy Watch to enable and disable notifications on your wearable device.
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Others
What to do if your Galaxy Watch touch screen is not working
Use this guide to troubleshoot touch screen issues, restore screen responsiveness, or reset your Galaxy Watch.
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Battery
How to charge a Samsung Galaxy Watch with or without a charger
Learn about different charging methods and battery saving features available on your Galaxy Watch.
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Power
What to do when Samsung Galaxy earbuds do not turn on or charge
Learn what to do when Samsung Galaxy earbuds do not turn on or charge.
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Others
How to use the Wireless power sharing feature on your Galaxy Device
Learn how to use the Wireless power sharing feature to charge your Galaxy phone and other devices.
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Others
Combining Galaxy Ring and Galaxy Watch for health tracking
Discover the benefits of combining the Samsung Galaxy Ring and Galaxy Watch for enhanced health tracking. Learn how these devices work together to monitor your heart rate, sleep, and more, ensuring continuous health data synchronization with the Samsung Health app. Maximize your health monitoring with our guide on using these innovative wearables effectively.
Manuals & Downloads
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