Changing the Service Location (Country code) on the 2015 (UN**JS*) 4K SUHD TV

Last Update Date : Apr 13. 2018

Service Location

What is the Service Location


• Your IP address determines the content you will be able to view and access not the country code the TV is set to.

• Setting the country code in the TV to a country that you are not physically in will let you download apps for that country but you will not be able to view and access that content.

• Your TV must already be connected to the internet to set your country code.

Note: Changing the country code resets Smart Hub to factory defaults.

Changing the Service Location

Note: If setup is grayed out you are not on the TV source.

1 Set the TV to the "TV" source, press the source button and use the navigation pad select TV and then click to select.
CHANGING THE SERVICE LOCATION (COUNTRY CODE) ON THE 2015 (UN**JS*) 4K SUHD TV
2 Open the Main Menu.
CHANGING THE SERVICE LOCATION (COUNTRY CODE) ON THE 2015 (UN**JS*) 4K SUHD TV
3 Use the navigation pad to select System.
CHANGING THE SERVICE LOCATION (COUNTRY CODE) ON THE 2015 (UN**JS*) 4K SUHD TV
4 Select Setup.
CHANGING THE SERVICE LOCATION (COUNTRY CODE) ON THE 2015 (UN**JS*) 4K SUHD TV
5 You will begin the on-screen setup that you completed when you first bought the television. Your previously entered information will be retained.
CHANGING THE SERVICE LOCATION (COUNTRY CODE) ON THE 2015 (UN**JS*) 4K SUHD TV
6 Continue through the on-screen setup until you arrive at the Smart Hub Terms & Conditions, Privacy Policy page in the on-screen setup.
CHANGING THE SERVICE LOCATION (COUNTRY CODE) ON THE 2015 (UN**JS*) 4K SUHD TV
7 With the Smart Hub Terms & Conditions, Privacy Policy page up on the TV press the following buttons in sequential order.

Note: The TV has to be set to the "TV" source NOT "HDMI" source. If not, the country list will NOT appear.

Mute

Return

Vol +

CH ∧

Mute

 Changing the Service Location (Country code) on the 2015 (UN**JS*) 4K SUHD TV

 Changing the Service Location (Country code) on the 2015 (UN**JS*) 4K SUHD TV

 Changing the Service Location (Country code) on the 2015 (UN**JS*) 4K SUHD TV

 Changing the Service Location (Country code) on the 2015 (UN**JS*) 4K SUHD TV

 Changing the Service Location (Country code) on the 2015 (UN**JS*) 4K SUHD TV

8 The country list will appear. Select your country from the list.
CHANGING THE SERVICE LOCATION (COUNTRY CODE) ON THE 2015 (UN**JS*) 4K SUHD TV
9 Complete the on-screen setup. You TV's country code has now been changed.

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Live Chat

We’re available 24 hours a day, 7 days a week through Live Chat

Email

Please send us an email for general questions or technical support and we will reply within 24 hours.

Track Your Service

Find out how to track your service online.

SmartThings Support

Please send us an email regarding SmartThings inquires. Assistance with Hubs, Kits, Sensors and Outlets.

How-to-Videos

Watch and learn how to get the most out of your Samsung products!

Samsung Members Community

Join the Samsung Members community! Peer to peer support for mobile phones.

Online Service Request

Find out how to submit an Online Service Request.

Call

1-800-726-78641-800-SAMSUNG

Mon - Sun : 8:30 AM -12 AM (EST)
7 days a week, 365 days a year

Online Shop1-855-254-4747

info.seca@samsung.com
8:30am – 12:00am midnight (EST)
7 days a week, 365 days a year.

1-800-726-7864SmartThings Support

Mon-Sat: 11:00 am – 8:00 pm (EST)

* For any printer related enquiries please visit the HP website .

Face-to-face support

Samsung Support Centers

Find out more about how you can get face-to-face help.

Smart Service

Find out more about Smart Service.

Contact Us