About Samsung Experience Stores
Get up close and personal with a whole new Galaxy.
Samsung Experience Stores let you try out some our latest tech in a more immersive setting.
Samsung experts on hand to help, whether you want to trade in your current device, schedule a repair,
or would just like to know more about a new product or service.
All device repairs are completed on site, so can usually be completed quickly, depending on the availability of any parts required and the number of repairs already scheduled.
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Galaxy AI Class
Discover what Galaxy can do in a live hands-on AI Class where our host will take you through the latest Galaxy products and how Galaxy AI can level up your everyday.
You don’t want to miss this, book your place now.
Business Solutions
Samsung Experience Stores offer a range of business devices and services for small to medium-sized companies, so why not pop in for a chat about your needs?
Expert support whenever
you need it
From software help to device repair, you’ll find the support you’re looking for at a Samsung Experience Store.
Software help
Get help on data transfer, software upgrades or any software related issues.
Device repair
Have your device repaired on-site by a Samsung Expert.
Samsung Experience Stores are operated by an independent third party, Partner Retail Services Limited, which sells the products in store. Products offered on this website, in the KX (Kings Cross) store, and in the Selfridges and Harrods concessions are sold by Samsung direct (and pricing may therefore differ from the Samsung Experience Stores' pricing). Purchases made from Samsung direct may not be returned or exchanged at a Samsung Experience Store.
