SERVICES

Expert support whenever
you need it

Whether you have a product that needs repairing or you just need some advice,
get dedicated support for your Samsung devices from our qualified product experts.

One-to-one tutorials

Let us help you set-up your new device or update your existing device and learn to give it a health check. Whether you require general support or a device tutorial, we’re here to help.

FatheranddaughtersmilingwhilereceivingaoneononeconsultationfromaGalaxyConsultant,withvarious Galaxy models in the store in the background

Repair my device

If your Samsung device needs to be repaired, because of a cracked screen or water damage, for example, you can choose from a number of convenient repair options. Follow the link below to book your repair.

FatheranddaughtersmilingwhilereceivingaoneononeconsultationfromaGalaxyConsultant,withvarious Galaxy models in the store in the background

Create and learn with Galaxy Workshop

Join the fun and inspiring programs to empower your daily life.


Galaxy workshops are available to book across all stores.

Galaxy Workshop

Find your inspiration to daily life at Galaxy Workshop of your choice.

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Book an appointment

To find the nearest service location in your area, please enter your city, postcode or full address

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Service locator

Samsung Experience Stores are operated by Partner Retail Services Limited. Products offered for sale by Samsung online or in the Samsung concession in Selfridges are priced independently (and pricing may therefore differ) and purchases made from Samsung direct may not be returned or exchanged at a Samsung Experience Store.