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What is Private Mode and how do I use it?

Please Note: Private Mode was a function on older devices and operating systems. For devices running on Android Nougat and above, you can keep apps, files and images private by using the Secure Folder. More information on Secure Folders can be found here.

Private mode allows you to hide certain content. Content that is moved to Private can only be viewed with Private mode on. It will hide content in the following applications:

• video

• gallery

• music

• voice recorder

• My Files

Private mode will appear like this on your device’s notification bar:

Enable or disable Private Mode

To enable or disable private mode, you will need to:

1 From the home screen, choose Apps or swipe up to access your apps.

From the home screen, choose <strong>Apps</strong> or swipe up to access your apps.

2 Tap Settings

3 Tap Lock screen and security, if you do not see this screen, go to step 4

4 Tap Private mode

5 Tap the switch and wait a couple of seconds

6 Choose a screen lock

7 Once you have entered your chosen lock screen and confirmed it, your device will be set up in Private mode

Using Private Mode to hide content

To hide content, you will need to:

1 From the home screen, choose Apps or swipe up to access your apps.

2 Select the application where you wish to hide content

Please note: that this example shows you how to hide content in your Gallery, but you can also hide content in your Video, Music, Voice recorder and My Files.

3 Choose the Image or other individual item you'd like to hide

Select the image or other individual item you want to hide

4 Choose menu, this may shows as three dots

5 Choose Move to Private

PLEASE NOTE: that this option will not be available if you have not enabled Private Mode.

6 The picture will now display a locked symbol and appear in a Album named Private (which will be available if you have Private Mode turned on)

View hidden content

To view the hidden content, you will need to:

1 Switch on Private mode

You can do this either by:

• pulling down the notifications menu, then tap the Private Mode icon

• by going to Settings > Private Mode and turning the slider to on.

2 Enter your Private Mode PIN, pattern or password

3 While Private Mode is active, you will see the Private Mode icon at the top of your screen

4 Private files and images will now be available. For example, there will now be separate Private categories and folders in your Gallery and My Files

Browse privately using Chrome

To browse privately using chrome, you will need to:

1 From the home screen, choose Apps or swipe up to access your apps.

2 Tap Chrome

3 Tap menu (this may appear as three dots)

4 Tap New incognito tab

5 You can now search the internet privately

Browse privately using the Samsung Internet Browser

To browse the internet privately, you will need to:

1 From the home screen, choose Apps or swipe up to access your apps.

2 Tap Internet (this may be located in the Samsung folder)

Please note: that the icon may look different depending on which Operating System your device uses.

3 On the internet page that opens, tap an empty space or scroll upwards. This will bring up the options at the bottom of the screen. Tap Tabs

4 Tap More. If you don't see this screen, skip to step 5.

5 Tap New Secret Tab or Turn on Secret Mode

6 You can now search the internet privately

If you're experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app.

This allows us to a closer look at what is happening. The data is anonymised and only held for the duration of the investigation. Find out more about sending an error report through the Samsung Members app.

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