82" 2019 Q90R QLED 4K Smart TV
Common Topics
82" 2019 Q90R QLED 4K Smart TV
QN82Q90RAFSolutions & Tips
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Audio
Samsung TV - No sound from your television
To troubleshoot sound issues, your TV comes with a Sound Test to start with, and after that you can check ports and connections on your TV and the device it is connected to in order to hunt down and correct
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Media
How to watch Disney+ on your Samsung Smart TV
Disney + is now available on 2016 or newer Samsung Smart TVs. Find out how to download the app here so you can watch all your favorite childhood favorites.
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Firmware / Software
Update the software on your Samsung TV (video)
TV software updates are released to add new apps and functions, and sometimes fix bugs or glitches. Whether you have The Frame, a QLED, or any other Samsung Smart TV, keeping your software up to date is
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Usage
Factory reset and self diagnosis tools on your Samsung TV
If a Samsung TV is having problems with signal, network, picture, or sound the built-in self diagnosis tools or a factory reset will probably solve them.
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Usage
What can you do when Internet is not available on your Samsung TV (video)
What can you do when Internet is not available on your Samsung TV (video)
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TV_Others
Learn more about using the Apple TV app on your Samsung TV
A whole new world of entertainment just opened up, because the Apple TV app is now available on select 2018 to 2020 Samsung TVs. Access your existing library of shows and movies, and find new programs
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How to connect a soundbar to your Samsung TV using HDMI (ARC)
If your TV supports ARC (Audio Return Channel), you can connect your TV and soundbar using an HDMI cable, so audio from your connected devices will play on the soundbar. ARC is easy to use, and you’ll
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Usage
[2022] Guide to using SmartThings on your Samsung TV
FAQ for Samsung television. Find more about '[2022] Guide to using SmartThings on your Samsung TV' with Samsung Support.
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Usage
[2022] How to use Game on your Samsung Smart TV
FAQ for Samsung television. Find more about ‘[2022] How to use Game on your Samsung Smart TV ’ with Samsung Support.
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Usage
[2022] How to use Google Duo
FAQ for Samsung television. Find more about '[2022] How to use Google Duo' with Samsung Support.
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Usage
[2022] How to use Multi View
FAQ for Samsung television. Find more about '[2022] How to use Multi View' with Samsung Support.
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Usage
Control your Samsung TV with Gesture Interaction
FAQ for Samsung television. Find more about 'Control your Samsung TV with Gesture Interaction' with Samsung Support.
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Usage
How to connect your SmartThings Dongle
FAQ for Samsung television. Find more about 'How to connect your SmartThings Dongle' with Samsung Support.
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Usage
How to enjoy Ultrawide GameView™ on 2022 Samsung Smart TV
FAQ for Samsung television. Find more about ‘How to enjoy Ultrawide GameView™ on 2022 Samsung Smart TV’ with Samsung Support.
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Usage
How to troubleshoot an audio delay
FAQ for Samsung television. Find more about How to troubleshoot an audio delay with Samsung Support.
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Usage
How to use my smartphone as TV camera
FAQ for Samsung television. Find more about ‘How to use my smartphone as TV camera’ with Samsung Support.
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Usage
How to use Smart Calibration on Samsung Smart TV
FAQ for Samsung television. Find more about 'How to use Smart Calibration on Samsung Smart TV' with Samsung Support.
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Usage
How to use Smart Calibration on The Freestyle
FAQ for Samsung television. Find more about ‘How to use Smart Calibration on The Freestyle' with Samsung Support.
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Usage
How to use the Sign Language Guide feature on Samsung Smart TV
FAQ for Samsung television. Find more about ‘How to use the Sign Language Guide feature on Samsung Smart TV' with Samsung Support.
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Usage
How to use Workspace on your Samsung Smart TV
FAQ for Samsung television. Find more about 'How to use Workspace on your Samsung Smart TV' with Samsung Support.
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Media
Apple TV and Apple Music on your Samsung Smart TV
With the Apple TV app, you can access your existing library of TV shows and movies, or find new programs to stream. With the Apple Music app, subscribers can stream over 60 million songs.
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SMART Hub / App
Game Bar just got better on your Samsung Smart TV
The improved Game Bar on 2022 Samsung TVs includes new features like Game Picture Mode and Minimap Zoom so you can get the most out of your games.
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SMART Hub / App
Introducing Next Home for your 2022 Samsung Smart TV
Where did the Smart Hub go on your 2022 Samsung TV? It is still there; it just looks different! Keep reading to learn more about the new Next Home hub on your TV.
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Media
Play sound from your Samsung Smart TV on your Galaxy phone
You can listen to your TV audio through the speaker of your phone with your 2022 Samsung TV. Make sure your TV is added to SmartThings before you begin.
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Accessory
Use your Galaxy phone as a camera for your 2022 Samsung Smart TV
Camera Sharing on 2022 Samsung Smart TVs lets you share the camera of your phone right to the screen of your TV! It is great for video chatting and exercising with Samsung Health.
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Audio
Enable Active Voice Amplifier on your Samsung Smart TV (feature available on select models only)
Active Voice Amplifier detects distracting noises and automatically adjusts the volume, helping to add clarity to voices or dialogue coming from the TV. You may not be able to watch in peace and quiet,
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Usage
What can you do with the new Smart Hub
FAQ for Samsung television. Find more about ‘What can you do with the new Smart Hub’ with Samsung Support.
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Usage
What is EyeComfort Mode
FAQ for Samsung television. Find more about What is EyeComfort Mode with Samsung Support.
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Firmware / Software
Update the software on your Samsung Smart TV using a USB drive
If your TV is not connected to the Internet, it is a good idea to update your TV via a USB drive. For this, you will need a USB drive and a computer with an Internet connection.
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Specifications
How to find the serial number or model code of your Samsung TV
The model code and serial number of your TV are located on the back of the television or are accessible through the menu of your TV. Please read this guide for more details.
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Usage
Access your Samsung TV menu settings
Samsung TVs offer several different visual and sound settings to personalize your viewing experience. Explore and set your TV menu settings to suit your viewing preferences.
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Usage
A guide to finding the best settings for UHD gaming for your Samsung TV
Use Game mode on your UHD, QLED Samsung 4K, or QLED Samsung 8K TV to get the best gaming experience. It reduces video processing and input lag to provide a smoother and clear picture.
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Audio
How to change the audio format of your Samsung TV
With different options on your TV, choosing between PCM, bitstream, and Dolby can be confusing. But making an informed decision will be easier once you’ve educated yourself on the subject. If you are looking
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Specifications
How to decipher a Samsung TV model code
The model code on your Samsung TV isnt just some random combination of letters and numbers - they all have a meaning behind them! This guide breaks down how to decipher your Samsungs model code, so youll
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Usage
How to manage apps on your Samsung TV
Your smart TV offers exciting apps and games. Whether you have The Frame, a QLED, or any other Samsung smart TV, it's easy to find the app you want and start enjoying more entertainment. Aside from installing
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Accessory
Pair your Smart Remote to your Samsung Smart TV
The Samsung Smart Remote is designed to connect automatically to your Smart TV, but if you want to sync it with a different TV or need to reconnect it, you can manually pair your Smart Remote to your Smart
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Accessory
Charge and use the SolarCell Remote of your 2021 Samsung QLED TV
Tired of constantly throwing out batteries? With the 2021 SolarCell Remote, you will never have to replace batteries again because the TV remote has an internal, rechargeable battery that can be powered
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Usage
What can you do if the screen of your Samsung TV does not display properly
What can you do if the screen of your Samsung TV does not display properly
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TV_Others
Enjoy your Samsung Smart TV with Closed Captions for a more inclusive experience
FAQ for Samsung television. Find more about ‘Enjoy your Samsung Smart TV with Closed Captions for a more inclusive experience’ with Samsung Support.
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TV_Others
How to activate or deactivate the Smart Hub
FAQ for Samsung television. Find more about ‘How to activate or deactivate the Smart Hub’ with Samsung Support.
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TV_Others
How to charge and use the Samsung SolarCell Remote
FAQ for Samsung television. Find more about ‘How to charge and use the Samsung SolarCell Remote’ with Samsung Support.
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Usage
How to clean my TV screen
FAQ for Samsung television. Find more about How to clean my TV screen with Samsung Support.
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Usage
How to connect an external speaker to a Samsung TV
FAQ for Samsung Visual Display. Find more about How to connect an external speaker to a Samsung TV with Samsung Support.
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Usage
How to connect Bluetooth headphones to my Samsung Smart TV
FAQ for Samsung television. Find more about How to connect Bluetooth headphones to my Samsung Smart TV with Samsung Support.
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Usage
How to control your TV from mobile SmartThings app
FAQ for Samsung TV, Find more about how to control your TV from mobile SmartThings app with Samsung Support.
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TV_Others
How to find your PIN code
FAQ for Samsung television. Find more about ‘How to find your PIN code’ with Samsung Support.
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Usage
How to get Disney+ on my Samsung Smart TV
FAQ for Samsung television. Find more about How to get Disney+ on my Samsung Smart TV with Samsung Support.
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Usage
How to launch the new Game Bar features
FAQ for Samsung TV, Find more about how to launch the new Game Bar features with Samsung Support.
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Usage
How to pair two Bluetooth headphones to a Samsung Smart TV
FAQ for Samsung television. Find more about How to pair two Bluetooth headphones to a Samsung Smart TV with Samsung Support.
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Usage
How to reset my Samsung TV
FAQ for Samsung television. Find more about How to reset my Samsung TVwith Samsung Support.
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Accessory
How to set up the Portrait screen on the Auto Rotating Accessory
FAQ for Samsung television. Find more about How to set up the Portrait screen on the Auto Rotating Accessory with Samsung Support.
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Usage
How to troubleshoot TV screen flickering
FAQ for Samsung television. Find more about How to troubleshoot TV screen flickering with Samsung Support.
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Usage
[2021] How to use game on your Samsung Smart TV
FAQ for Samsung TV, Find more about how to use game on your Samsung Smart TV with Samsung Support.
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Usage
How to use Google Duo on Samsung TV
FAQ for Samsung TV, Find more about how to use Google Duo on Samsung TV with Samsung Support.
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Usage
How to use Multi View
FAQ for Samsung TV, Find more about how to use Multi View with Samsung Support.
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Usage
How to use SmartThings on your TV
FAQ for Samsung TV, Find more about how to use SmartThings on your TV with Samsung Support.
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Usage
How to use the energy saving mode on the Samsung Smart TV
FAQ for Samsung television. Find more about How to use the energy saving mode on the Samsung Smart TV with Samsung Support.
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Usage
How to use the PC on TV on your Samsung Smart TV
FAQ for Samsung TV, Find more about how to use the PC on TV on your Samsung Smart TV with Samsung Support.
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Usage
Use Google Assistant on your Samsung Smart TV
Love Google Assistant on your phone? You will be happy to hear that it is available on 2020 Samsung Smart TVs and newer models. Once it is set up, you can give it voice commands from your Smart TV to your
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Usage
Use the Universal Guide on your Samsung Smart TV
Universal Guide on your TV has TV shows, movies, and sports all in one place. You can conveniently search for content you want to see, and the guide even recommends programs based on your preferences.
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Installation / Connection
Set up your Samsung Smart TV
Whether you have just gotten a brand new TV or you had to reset it, you will need to complete the initial setup.
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SMART Hub / App
Connect a Samsung Smart TV in the SmartThings app
Connecting your Samsung Smart TV to the SmartThings app will let you control it right from your phone, like adjusting the volume or changing the channel.
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Audio
Learn more about eARC on your Samsung TV
You can use eARC, or Enhanced Audio Return Channel, on your Samsung TV to get the best sound quality possible when watching your favorite shows and movies. You will need to connect a compatible HDMI cable
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Audio
No sound from the soundbar when using eARC on Samsung TV
There are things you can do if a Samsung soundbar is not receiving any sound when using eARC. Make sure you use an eARC-compatible HDMI cable like HEAC or HEC.
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SMART Hub / App
Set up SmartThings on your Samsung Smart TV
You can use SmartThings to control the connected devices in your home right from your TV. The SmartThings dashboard shows all your connected devices on your TV’s screen so you can see everything going
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Usage
Smart options for controlling your Samsung Smart TV
If you are fed up with using traditional remotes, you can try using the SmartThings app, Google Assistant, or Amazon Alexa to control your TV instead.
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Usage
Use Ambient Mode on your 2021 Samsung Smart TV
Ambient Mode on your 2021 Samsung Smart TV allows you to choose your own images as your TV’s background. You can also select from preset themes like Cinemagraph or Artwork.
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Media
Access the gallery on your Samsung Smart TV
You can view photos and videos that are synced with your Samsung account on your Smart TV in the Gallery app – photos, videos, stories, and shared images will appear in the app just like they do on your
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Media
Access your PC remotely on your Samsung QLED TV
When you need to access files on your computer or call in to a conference meeting, you can remotely access your PC using your TV. Keep reading to learn two ways you can use Remote Access on your TV.
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Usage
Control your Samsung Smart TV using Bixby, Google Home, or Alexa
You can use Bixby or third-party voice assistants like Amazon Alexa and Google Home to control your TV. The 2019 or 2020 Samsung smart TV remote has a Voice Wake-Up feature so you can ask Bixby even if
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Usage
Use Alexa on your Samsung Smart TV
Amazon Alexa comes with your Samsung TV, so you can start using its convenient assistant features at any time. You can give commands when you want to open an app, play music, or control a smart device
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Usage
Presentation of FreeSync for your Samsung Smart TV
Gamers only want the best. That is why you have a Samsung TV, right? Beginning in 2018, many of our top TVs support FreeSync. In case you are not familiar, FreeSync provides clean, smooth animation and
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Usage
Gaming with a NVIDIA graphics card on your Samsung Smart TV
The NVIDIA Geforce RTX 30 Series graphics card can be used with your PC and TV for extra powerful gaming. You will need a HDMI 2.1 cable and compatible Samsung TV to use the graphics card.
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Usage
How to enjoy Samsung TV Plus on your Samsung Smart TV
With over 40 channels, Samsung TV Plus gives you instant access to the top news, sports, entertainment, and more. It's 100% free and does not require any downloads, credit cards, subscriptions or additional
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Usage
Set the clock on your Samsung TV
Not only does your TV let you watch all your favorite shows, it can also tell you the time. You can have your TV automatically set the time when connected to the internet and adjust for daylight saving
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Usage
Set the sleep timer on your Samsung TV
If you like to fall asleep while watching TV, youre not alone. However, you shouldnt leave the TV on all night. The sleep timer is here to help. It can automatically shut your TV off after a set amount
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Usage
Use parental controls to make your Samsung TV kid friendly
Using the parental controls on your Samsung TV and your favorite apps like Netflix or Prime Video you can feel comfortable letting your kids use the TV when you are not around.
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Accessory
Use the Universal Remote feature to control devices connected to your Samsung Smart TV
Using the universal remote feature, you can control soundbars, home theater systems, and Blu-ray players. Learn how to control devices connected to your TV using your Universal Remote.
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Picture
A guide to HDR on your Samsung TV
If you have been thinking about getting yourself a 4K TV, a 8K TV or HDR video compatible TV, you have no doubt met some confusing, possibly even conflicting information along the way. We hope that this
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TV_Others
A guide to finding the best Samsung TV for you
Purchasing a new TV doesn’t need to be overly complicated. Samsung offers several TVs that will complement your lifestyle and household. Whether you need a stylish TV for your living room or an outdoor
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Usage
Samsung Televisions - TV screen break up and no sound via sound bar
TV screen break up no sound via sound bar
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Installation / Connection
Connect a Bluetooth device to your Samsung TV
Samsung TVs come with Bluetooth capabilities, so they can wirelessly connect to speakers and headphones. You can even pair a Bluetooth keyboard or gamepad.
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SMART Hub / App
What can you do when your Samsung TV does not show up during the SmartThings discovery process
Your smart TV can be connected to the SmartThings app on your phone. If your TV is not connecting, you can try checking for software updates and making sure Bluetooth has been turned on. Then, try to pair
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Firmware / Software
How to update the software on your Samsung Smart TV
TV software updates are released to add new apps and functions, and sometimes fix bugs or glitches. Download the updates as soon as they become available over the Internet or by using a USB thumb drive
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SMART Hub / App
Use SmartThings on your 2021 Samsung Smart TV
SmartThings on 2021 Samsung Smart TVs allows you to control your home’s smart devices from your TV. You can also use the Music Wall feature to play your phone’s music on your Smart TV.
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Installation / Connection
How to change a source device name on your Samsung TV
You can connect all sorts of compatible devices to your Samsung TV, like smart phones and storage devices, but you’ll need a way to keep track of everything. Fortunately, you can organize all of your devices
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Network
Connect your Samsung TV to the internet
Just when you thought your Smart TV couldn't get any smarter, it turns out it can access the internet too. If you connect the TV to Wi-Fi, you can download apps, stream your favorite shows, search for
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SMART Hub / App
Control your Samsung TV with your phone using SmartThings
Ever misplace your TV remote? We all have. With SmartThings, you can use your phone to adjust the volume, change the channel, or even start the next episode of your favourite show. Learn how to control
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Specifications
A guide to finding the right size Samsung TV for your room
Youre not the only one asking, what size TV should I get? Let us guide you into selecting the perfect TV for you.
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SMART Hub / App
Use the Samsung Health app on your Samsung TV
Samsung Health is now available on 2020 Samsung Smart TVs and newer models. Integrated directly in your smart TV, Samsung Health provides an immersive, content-forward experience that allows users to discover
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SMART Hub / App
Set up your Samsung Smart TV with SmartThings
When you turn on your new TV for the first time, youll need to pair your remote and select your desired language so you can navigate through the initial setup without any hiccups. Then, you can use the
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Usage
Samsung QLED TV - Use Ambient Mode
Since the TV is often the focal point of your living room, it should always make a statement. With Ambient Mode on your Samsung QLED TV, you can make your TV look beautiful even when you’re not watching
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Usage
Samsung QLED TV - Use the Intelligent Mode features
Different things can affect your TV viewing experience, such as lighting, sound, and the physical space. Luckily, your Samsung Smart TV has Intelligent Mode which can automatically adjust settings based
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Usage
2021 Samsung QLED TV - Use the Game Bar
Are you a hardcore gamer? The 2021 lineup of Samsung QLED TVs has a new feature that you will love: the Game Bar. It lets you easily access display settings for the TV, such as the aspect ratio and input
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Usage
2021 Samsung QLED TV - Voice navigation
You can use Bixby, Alexa, or Google Assistant to control your 2021 Samsung TV with your voice. Voice navigation allows you to play movies, search for apps, and more just by talking to your TV.
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SMART Hub / App
2021 Samsung QLED TV - Work out with Smart Trainer
You can watch a workout video on your 2021 QLED TV and record yourself using a Logitech camera at the same time. You can also sync the Samsung Health app to check your stats.
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Installation / Connection
How to connect a PlayStation 4 or 5 to your Samsung Smart TV
Samsung TV will help you enjoy your PlayStation 4 and 5. You can have an exciting experience with the proper settings that enhance the picture, colour, and sound quality on your Samsung TV and your new
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Usage
How to register your 2020 Samsung Smart TV
Did you get a 2020 Samsung Smart TV? Ensure to register your TV and enjoy more services for our customers. We will explain the advantages of registering your product and how to register yours. There are
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Accessory
How to replace the remote control batteries of your Samsung TV
There are typically 3 types of remote control depending on the TV model. The battery replacing procedure is a little different depending on the type of remote control.
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Usage
How to use Ambient Mode on Samsung QLED TV
FAQ for Samsung TV, Find more about How to use Ambient Mode on Samsung QLED TV with Samsung Support.
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Usage
How to use Bixby on a Samsung Smart TV
FAQ for Samsung TV, Find more about how to use Bixby on a Samsung Smart TV with Samsung Support.
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TV_Others
How to use Samsung Remote Support
Do you happen to have any issues with your Samsung TV? Fortunately, there is a way to get help quickly and easily. Samsung Remote Support can sort out your TV's issues and provide diagnoses by looking
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Usage
How to use Device Care on your Samsung Smart TV
FAQ for Samsung TV, Find more about how to use the Device Care on my Samsung Smart TV with Samsung Support.
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Usage
How to use the Intelligent Mode of Samsung QLED TV
FAQ for Samsung TV, Find more about How to use Intelligent Mode of Samsung QLED TVs with Samsung Support.
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Usage
How to use the Portrait mode of The Sero
FAQ for Samsung TV, Find more about How to use the Portrait mode of the Sero with Samsung Support.
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Usage
How to use Remote Access on your Samsung Smart TV
FAQ for Samsung TV, Find more about how to use the Remote Access on your Samsung Smart TV with Samsung Support.
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Specifications
What is screen TV burn-in and why is it better to buy a Samsung QLED TV?
Many of us have experienced the permanently burnt-in image on a TV screen, though it's an issue known by a range of different names. Regardless of whether you call it burn-in, ghosting, screen burn or
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SMART Hub / App
Samsung TV - Presentation of the Digital Butler feature
Samsung Canada Customer Service is here for you with services like Door to Door repair service, technical support, live chat, FAQs and How-to videos.
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Usage
What eARC is and how to set on Samsung Smart TV
FAQ for Samsung TV, Find more about What is eARC and how to set on Samsung Smart TV with Samsung Support.
Manuals & Downloads
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ADDITIONAL INFORMATION
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