Galaxy Chromebook Plus 15.6" 3 8GB 256GB

Neptune Blue 256 GB
XE550XGA-KC1UK

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Galaxy Chromebook Plus 15.6" 3 8GB 256GB
Neptune Blue 256 GB

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Reviews

Galaxy Chromebook Plus 15.6" 3 8GB 256GB

4.5

Recommended by 90% of customers.

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The Overall Rating and the average star scores are made up of incentivised and non-incentivised reviews; as well as in store product demonstrations.

5 stars 80%
4 stars 10%
3 stars 0%
2 stars 0%
1 stars 10%
Features 3.0
Performance 3.0
Design 3.0
Value 3.0

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2 Reviews

999123
1 (9,999)

2026-01-30

South glos

PC Storage : 256 GB | Colour : Neptune Blue
1 (9,999)
It is an awful laptop. The adhesive on the screen goes causing strain on the hinges. The hinge then breaks and Samsung will try and charge you £400 to fix it saying it’s not covered by warranty. Don’t waste your time getting it. Just have a little google search for similar issues with adhesive.
[D] Alternative Text [D] Alternative Text
Helpful?

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2026-01-31

CX

We’re disheartened to hear that you’re unable to use your Galaxy Chromebook Plus due to an issue affecting the hinges. We’d like to reassure you that all Samsung Chromebooks undergo extensive quality and durability testing, including checks on hinge performance and structural integrity. However, extended use and environmental factors can sometimes affect materials and mechanical components over time. Our warranty coverage is based on the findings of a technical inspection. If physical wear, accidental damage or adhesive separation is identified, this may affect whether the repair is covered under the manufacturer’s warranty or treated as an out‑of‑warranty, chargeable repair. We appreciate you raising this concern, and we would still encourage you to proceed with having the product repaired, so you can continue to make the most of it for a long time to come. For future reference, you can contact our IT experts on 0333 000 0333 (Mon–Fri | 8am to 8pm, Sat–Sun | 9am to 6pm), or via Live Chat here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support

AuckleyBill
5 (9,999)

2024-11-27

Doncaster, England

5 (9,999)
I am delighted with my new Samsung chromebook which has replaced my 6 year old chromebook. The OLED screen is so clear and my favourite feature so far but the quality of the keyboard, ease of use and the lightness of the device come a close second. It has all the features that I regularly use and need. As an experienced chromebook user I know that the specs will meet my needs for some time to come. Money well spent. Just one small point: I am a little frustrated that I cannot find out the maximum MicroSD card size that I can use in the SD card slot before buying one. I find this port useful as a very quick way to transfer files between devices.
I recommended this product.
Helpful?
Originally posted on Galaxy Chromebook Plus 15.6" 5 8GB 256GB(XE550XGA-KC2UK)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Response from Samsung:
2024-11-29

CX

We've made some incredible advancements in technology since you purchased your previous Chromebook, Bill, and your Chromebook Plus is packed with all of them. You'll get the most stunning visual experiences imaginable with the display, and even the most CGI heavy blockbusters will flow across the screen exactly as intended. It's capable of being a valuable asset for multiple parts of your day, which is why it we've also designed it to be lightweight enough to carry around with you, and supplied a keyboard that makes any work feel easier. We are happy to take on board your comments regarding adding the information about compatible SD cards, so that our customers are able to make fully informed decisions before purchasing. ^DB at Samsung Support