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Setting Up Your QLED TV for the First Time

Getting a new TV is exciting, but first you have to set it up. This guide can help you get through the initial setup so you can start enjoying your new TV!

Make sure to connect your One Connect Box before powering on the TV.

Pairing Your OneRemote to the TV

The images, buttons, and functions of the OneRemote may differ by model.

Availability depends on the specific model.

When you turn on the TV for the first time, the OneRemote pairs to the TV automatically. If the OneRemote does not pair to the TV automatically, point it at the remote control sensor of the TV, and then press and hold the Return button and Play/Pause buttons simultaneously.

Select Your Language

1. Using the directional pad on your remote, select your preferred language.

2. Follow the on-screen instructions to set up external devices to be controlled by your TV.

For assistance connecting your devices to your TV, click here

To continue the initial setup process, continue to Select Your Network below:

Select Your Network

Wireless Connection

1. Select your wireless network.

2. If the network is secure, enter the password and then select Done.

3. Your TV will attempt to connect to your network and access the Samsung servers.

  • If there is no issue with the network connection, you will see the above screen:
  • If there is a Network connection issue, the Network Status window will appear.
  • If you can't resolve your network issue, please Contact Us.

4. Review the Smart Hub Terms & Conditions and Privacy Policy. Select I Agree to all and then select OK.

If you do not consent to the Terms, Conditions, & Privacy Policy you will not be able to use apps and some of the Smart Features on your TV.

5. To continue the setup, proceed to the steps under Signing Into Your Samsung Account.

  

Wired Connection

1. Connect an ethernet cable to the One Connect Box.

2. Your TV will attempt to connect to your network and access the Samsung servers.

  • If there is no issue with the network connection, the TV will display "Success, Your TV is connected to the Internet."
  • If there is a network connection issue, the Network Status window will appear.
  • If you can't resolve your network issue, please Contact Us.

3. Review the Smart Hub® Terms & Conditions and Privacy Policy. Select I Agree to all and then select OK.

If you do not consent to the Terms, Conditions, & Privacy Policy you will not be able to use apps and some of the Smart Features on your TV.

4. To continue the setup, scroll down to Signing Into Your Samsung Account.

Signing Into Your Samsung Account

If you do not wish to create or sign into your Samsung account, select the arrow in the upper right hand corner of the screen to skip this section.

Sign Into Your Samsung Account

1. Select Sign In.

2. Select the ID Field, enter your Samsung account email address, and then select Next.

3. Select the Password Field, enter your Samsung account password, and then select Done.

4. Select Sign In and then select Next.

5. Enter your ZIP code and then select Next.

6. Complete the remote test and then select Next.

7. To finish the setup, select Done.

   

Create a Samsung Account

You can also create an account with a Facebook or PayPal account.

1. Select Create Account.

2. Select Yes. Review the Samsung account Terms & Conditions and Privacy Policy and then select Agree.

3. Select the ID Field, enter your email address, and then select Next.

4. Select the Password Field, enter a password for your account, and then select Done.

5. Select Next.

6. Enter your first name and then select Next.

7. Enter your last name and then select Next.

8. Enter your date of birth and then select Next.

9. To finish creating your Samsung account, select Done.

10. Enter your ZIP code and then select Next.

11. Complete the remote test and then select Next.

To finish the setup, select Done.

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