1. Home
  2. /
  3. Set up your smart TV

Set up your smart TV

Modern living room with a Smart TV in the center

Whether you have just gotten a brand new TV or you had to reset it, you'll need to complete the initial setup - including pairing the remote, connecting to Wi-Fi, and adding your Samsung account - so you can start watching shows and movies to your heart's content. You'll also learn how to scan for channels using Auto Program, so you can find even more content.

Note: Make sure you connect your One Connect Box before powering on the TV.

Pair your Samsung Smart Remote to the TV

When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. However, if the remote doesn't pair, point it at the remote control sensor on the front of the TV, and then press and hold the Back and Play/Pause buttons simultaneously.

Note: The images, buttons, and functions of the Samsung Smart Remote may differ by model.

Press Return and Play/Pause on Samsung Smart Remote

Select your language

Your new TV lets you choose a preferred language right from the initial setup. So if you want to, you can now have your TV's settings in Spanish or French.

From the initial setup, use the Up and Down buttons on the directional pad on the Samsung Smart Remote to navigate to your desired language. Then, use the TV Remote to select the language.

Language setup page on TV

Set up your TV via the SmartThings app

Note: This feature is only available on certain models. If you are not prompted to set up the TV via SmartThings, you can skip to Selecting a Wireless or Wired Network.

After selecting the language on your TV, you will be prompted to set up your TV with your phone via the SmartThings app:

First, make sure your phone and TV are signed into the same wireless network. Open the SmartThings app on your phone. Next, tap ADD NOW on your phone and enter the PIN displayed on your QLED TV.

Tap DONE and wait until your TV is done registering your Samsung account. After your TV is done registering, select Next, confirm your ZIP Code, and then select Next again. Finally, select Next, select a service provider option, and select Next one more time. Skip to connecting.

TV asking to enter a security PIN

Select a wireless network

To select a wireless network for your Smart TV, select Wireless and then select the name of your wireless network. If your network is secured, enter the password and then select Done.

Your TV will attempt to connect to your network and access the Samsung servers. After the wireless connection is established, select OK. Then, review the Smart Hub Terms & Conditions, Privacy Policy, select I Agree to all and then select OK.

TV showing a list of networks

Note: If you do not consent to the Smart Hub Terms & Conditions and Privacy Policy, you will not be able to use apps and some of the Smart Features on your Smart TV.

Select a wired network

You can also connect to wired networks through an ethernet connection. Connect an ethernet cable to your One Connect Box or the back of your TV, and then select Wired. Your TV will attempt to connect to your network. When the connection is complete, your TV will access the Samsung servers; select OK.

Review the Smart Hub Terms & Conditions, Privacy Policy, and then select I Agree to all. Next, select OK.

Network Type on the TV with Wired selected

Note: If you do not consent to the Smart Hub Terms & Conditions and Privacy Policy, you will not be able to use apps and some of the Smart Features on your Smart TV.

Sign into your Samsung account

If you want to rent or purchase movies or shows on your TV, you'll need your Samsung account. To sign into your Samsung account manually, select Sign In and then select the ID Field. Enter your Samsung account email address, and then select Next. Select the Password field, enter your Samsung account password, and then select Done. Finally, select Sign In and then select Done.

Sign In screen for Samsung account

Note: If you do not wish to create or sign into your Samsung account, select the arrow in the upper right-hand corner of the screen to skip this section.

Create a Samsung account

Note: You can also create an account with a Facebook or PayPal account.

No account, no problem. To create a Samsung account, select Create Account, and then select Yes. Next, select Agree to agree to the Samsung account Terms & Conditions and Privacy Policy.

Select the ID field, enter your Email address, and then select Next. And then, select the Password field, enter a desired password, and then select Done.

Sign In with Your Samsung Account, Create Account selected

Select Next, and select the First Name field. Enter your first name an then select Next. Then, enter your last name and then select Next. Next, select the Date of Birth field, and use the directional pad on your Samsung Smart Remote to select your date of birth. Finally, select the checkbox, select Next and then select Done.

Connect the smart TV to a cable box

Before you can watch your shows or even scan for channels to watch, you have to connect your TV to cable. Here's how:

Connect an HDMI cable into the HDMI Out port of your Cablebox receiver, and then connect the other end to the In port of the One Connect Box or an HDMI port on the TV.

Hand with HDMI connection moving towards HDMI port

Scan for channels

Scanning for available channels only takes a few minutes. You'll find new programs to watch in no time at all.

Using the Smart Remote, navigate to and select Settings. Select Broadcasting, and then select Auto Program. Select Start to begin Auto Program, and then select either Both, Air, or Cable to choose how you will get your broadcast signal. Your TV will begin to scan for channels; after it's done, select Close to finish.

Broadcasting settings with Auto Program selected

Was this content helpful?

456 people found this helpful.

How would you like to contact us?

Give us a call 1-800-SAMSUNG (1-800-726-7864)
MOBILE: 24 HOURS, 7 DAYS A WEEK ALL OTHER: M-F 8-12AM/S-S 9AM-11PM, APPLIANCES 6PM ET Printer support visit: hp.com/support/samsung

Chat with us

Live Chat support with a Samsung Care Pro.


Help with your order

Send us your inquiry and we will respond within 24 hours.

SMS Chat

Text SMSCARE to 62913 to receive live support 24/7*

* Standard text message and data rates may apply

Social Support

Contact us on Twitter or Facebook and we'll reply with an answer to your question or issue.

Ask the Community

Browse answers, ask questions and get solutions from other Samsung customers.

Question about a promotion?

Learn more about Samsung promotions.

  • Give us a call Speak directly with a Samsung Pro or schedule a time for us to call you
  • General Mon-Fri: 8am- 12 am (EST) Sat-Sun:9am - 11 pm (EST) 1-800-726-7864
  • Mobile Mon - Sun: 12am - 12 pm 1-800-726-7864
  • Home Appliances Sat-Sun:9am -6pm(EST) 1-800-726-7864