50" Crystal UHD U8000H 4K Samsung Vision AI Smart TV (2026)
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Highlights
Samsung Vision AI Companion
Ask your companion. Samsung Vision AI is here.
Crystal Processor 4K
Sharp detail and rich colour as intended in powerful 4K
Dynamic Sound Pack
One immersive sound experience
Endless Free Content
Tune in to a world of free channels
20 Years Global No. 1TV Brand*
* Source – Omdia, Feb 2026. Based on overall TV market share by manufacturer on an annual unit & revenue basis.
2019-2025 Roy Morgan Most Trusted Brand
“Samsung has top-tier products across many categories and are always striving for excellence.”
2025 Finder Award
Highly commended in the Recommended Brand, Love Brand & Trust Brand categories
Features
The answer to your dynamic moments
Key features at a glance
Ask your companion. Samsung Vision AI is here.
Samsung Vision AI Companion
Getting help from Samsung Vision AI Companion has never been easier — whether it’s recommending what to wear based on trending clothing styles, or finding the perfect brunch spot nearby. Responses come instantly with related video/image options to choose from, making your discovery richer and more personalised than any other AI assistant on your TV.
Information based on current viewing available on Samsung TV Plus channels only. Provides AI created content, with accuracy not guaranteed.
Voice commands recognise English, French, Spanish, Portuguese, German, Italian, and Korean, but not all accents, dialects, and expressions are recognised.
Availability of features may vary, depending on the source content and privacy settings. Requires internet connection.
Available on features on 2025 Q7F and above TVs. Feature accessible by the AI button 2026 TVs, or by the Home button (long press) on the remote control without an AI button for remote controls on 2025 TVs (Q7F and above) and 2026 Crystal UHD TVs.
Picture Quality
Feel virtually every shade of colour as intended in powerful 4K
Crystal Processor 4K
Feel virtually every shade of colour as intended. Powerful 4K upscaling ensures you get up to 4K resolution for the content you love.*
* Viewing experience may vary according to types of content and format. Upscaling may not apply to PC connection and Game Mode.
Enjoy the match your way with Soccer Mode
Soccer Mode
Soccer Mode optimises visuals and sound for immersive soccer viewing. Rich colours highlight the field and players, while optimsed audio helps to create a realistic stadium atmosphere, so you can stay locked into the game from kick-off to final whistle.*
* Viewing experience may vary according to types of content and format.
More about
Picture Quality
Watch your favourite content in 4K
4K Upscaling
Powerful 4K upscaling ensures you get up to 4K resolution to help it look its best.*
* Picture quality of upscaled content will vary depending on the quality and resolution of source content and may not apply to PC connection and Game Mode.
Intelligently enhanced colour expression
Colour Booster
Colour Booster leverages AI to make virtually every scene more vivid and dynamic. By optimising colour in real time, it brings images to life with rich tones and an immersive viewing experience, so everything you watch looks lifelike.
Fine-tuned colours for a vibrant, lifelike picture
PurColour
Experience rich images that come to life with a huge range of colours. From vivid documentaries to vibrant animated worlds, your viewing experience will be anything but dull.
Brilliant colour and contrast, intelligently enhanced
HDR
High Dynamic Range enhances the difference between the bright highlights and deep shadows, revealing a wide spectrum of colour and striking contrast. With HDR10+ support, scenes are optimised dynamically to bring out fine details and rich tones, so every image looks more vivid.
Feel the reality of the world on screen
4K Resolution
Make out the small details in every scene. 4K UHD resolution has 4x more pixels than regular FHD resolution — creating sharp, ultra-realistic images.
Sound
One immersive sound experience
Dynamic Sound Pack
Object Tracking Sound Lite
Create a surround sound experience with virtual top-channel audio that follows the action so that you can be immersed in the audio.*
* The quality of sound effects may vary depending on the source content, installation and environmental characteristics.
Adaptive Sound
Adaptive Sound ensures you rarely miss a word by adjusting the volume of dialogue based on real time scene analysis by content type.*
* Performance may vary depending on installation environment and surroundings.
Q-Symphony
Immerse yourself in sound from both your Samsung TV and Soundbar* orchestrated in harmony. Q-Symphony allows the speakers in your TV and compatible Samsung Soundbar to work simultaneously for a true surround sound effect without muting the TV speakers.
*Check for Q-Symphony compatibility on soundbar product specifications. Soundbar sold separately.
One UI Tizen
Personalise your screen experience
One UI Tizen
Explore endless entertainment with your favourite apps in one place. With automated content curation you can spend less time searching and more time streaming the movies, games and shows you love.* Your experience is also secured by Samsung Knox across SmartThings devices. Plus, One UI Tizen will support Tizen OS upgrades for the next 7 years.*
* Internet connection and Samsung Account required. Data and subscription charges may apply. Apps and UI may be subject to change without notice. Agreement of the Smart Hub Terms and Conditions and Privacy Policy is required before use. Kayo & BINGE not available for use in Very Remote regions of Australia.
*Tizen OS upgrades will be provided for 7 years, starting from release year 2025.
Enjoy 7 years of new TV experiences
* Internet connection and Samsung Account required. Data and subscription charges may apply. Apps and UI may be subject to change without notice. Agreement of the Smart Hub Terms and Conditions and Privacy Policy is required before use. Kayo & BINGE not available for use in Very Remote regions of Australia.
* Tizen OS upgrades will be provided for 7 years, starting from release year 2025.
Tune in to a world of free channels
Endless Free Content
Enjoy news, sports, movies, entertainment, music, kids’ shows and more. With new content continuously added, there’s always more to explore!
* Channel number counts including Samsung TV Plus and Plex (third-party app) are current as of January 2025.
^ Internet connection and Samsung account required.
Access subscription free TV. Stream shows and movies you know and love.
Samsung TV Plus
Get access to subscription free TV and enjoy your favourite content on Samsung TV Plus. Watch news, sports, movies, exclusive events, K content, creators and more, live and on demand.
* Ad-supported streaming service with content subject to change without notice. Available for free on Samsung Smart TVs since 2016.
* Ad-supported streaming service with content subject to change without notice. Available for free on Samsung Smart TVs since 2016.
Relive your favourite memories on your TV
Google Photos for Samsung TV
Google Photos is the home for all your life’s memories. Rediscover the people, trips, and life moments that matter most with daily curated memories from Google Photos, now on your Samsung TV. View your photos and videos on your TV with music, bringing your favourite highlights to life in a more immersive way.
* Requires user log in to Google Photos on the device
* Options to hide memories and enhance content filter provided
* Feature availability may vary by region and models
* Google Photos™ is a trademark of Google LLC.
Your TV privacy. Secured.
Samsung Knox Security
Feel at ease with a multi-layered security solution which helps to shield your data. Even Home IoT devices connected to your Samsung TV are secured. Regular updates further fortify your TV, helping to protect it from harmful attacks.*
* Samsung Knox Security applies to Samsung TVs powered by Tizen®, launched since 2015. Latest software update is required.
Gaming Experience
Easily discover and access all your games from one screen
Gaming Hub
Save time and speed up the game selection process.* Stream over 100 blockbuster games with Xbox Game Pass or access other cloud gaming services – no downloads and console required.** Plus, find your console gaming and standalone apps like YouTube, Spotify, Twitch & Discord all in one place.*
* A controller may be required depending on the specific game being played on the Gaming Hub.
Internet connection, additional gaming service subscriptions and third party apps (depending on game or service) may be required. Content services are subject to change without notice. Requires Samsung Account.
** Xbox Game Pass Ultimate subscription and compatible controller required. Fees apply.
Get smooth motion for games up to 2K 120Hz
Motion Xcelerator 2K 120Hz
Level up your gaming experience with exceptional motion enhancements up to 2K 120Hz VRR. Providing crisp visuals at high speeds, unlock peak performance in every round.* HDMI 2.1 compatibility provides access to ultra-high bandwidth for compatible devices, helping you keep ahead of the competition.*
* Requires compatible gaming PC supporting 2K resolution and 120Hz Variable Refresh Rate. 2K 120Hz only available in 55/65/75/85". For 2K 120Hz, Game Mode must be enabled. Performance may vary. Picture quality will vary depending on quality and resolution of source content.
SmartThings
Connect and manage your smart home devices, all from your TV
SmartThings
Control your compatible Samsung and third-party devices through your Samsung smart TV. Monitor your electricity usage, control your lighting, be notified when your washing is finished, or view your home cameras from your couch. Designed to make your life easier, more secure, and more connected.*
* Requires Samsung Account, internet connection and SmartThings enabled devices. Please visit www.samsung.com/au/apps/smartthings/ for a list of current compatible devices.
More about
SmartThings
Control your TV from your mobile phone
Quick Remote
Through your SmartThings mobile app you can access key Samsung Tizen TV features such as media, features and menu. Quick Remote can also act as your TV remote allowing you to change channels, adjust the volume, and much more right from your phone.*
* Push notifications for mobile remotes for TVs are available on (Mobile) Android OS 10.0 and higher versions with (TV) 2020 Samsung TVs and later models, and operates when the mobile device is near the TV.* Samsung Smart TV feature access is available on (TV) 2024 Samsung TVs and later models with (Mobile) Android OS 10.0 and higher versions or iOS 15.0 and higher versions.
Monitor power consumption with intelligent analysis
AI Energy Mode
Monitor power consumption effortlessly with SmartThings. When you turn on AI Energy Mode, your TV detects surrounding light levels and learns your viewing behaviours to automatically adjust brightness when needed.*
*The SmartThings app is required to utilise AI Energy Mode. Energy consumption rate may vary according to regions, models, sizes, viewing conditions or types of content. Products shipped in Eco Mode have some AI Energy Mode functions enabled by default, so energy consumption level by turning on AI Energy Mode may appear lower than actual. AI Energy Mode does not support Game Mode, Intelligent Mode, Art Mode, Screen Mirroring or Retail Mode. Energy consumption may vary depending on content being displayed and surrounding brightness levels.
Transform your TV into a karaoke stage
Karaoke
Have fun with friends and family with the karaoke feature downloadable via Apps. You can even connect your phone to use as a mic. No need for any separate equipment — your singing setup is already here.*
*Requires SmartThings app to be installed on mobile, connected via the same Wi Fi network as the TV set. Mobile mic is optimised only for Galaxy S23 or later models and iPhone 15 & above. You must download the Karaoke app from Tizen to use the Karaoke function.* An additional paid subscription is required for this service after 6 months of free use. (Users can access 5 songs per day for free without a subscription.)
Design
An elegant metal design that upgrades your space
MetalStream Design
Inspired by aircraft design, the MetalStream Design features a luxurious metal body. With no additional bezel required, a single sheet of metal is used to create a slim bezel, enabling a truly immersive experience.
Product Specs
Specifications
-
Resolution
3840 x 2160
-
HDMI
3
-
USB
1 x USB-A
-
LED
-
Screen Size
50"
-
Native Refresh Rate
50 Hz
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Resolution
3840 x 2160
-
Picture Engine
Crystal Processor 4K
-
HDR (High Dynamic Range)
HDR
-
HDR 10+
Support
-
Contrast
Mega Contrast
-
Micro Dimming
UHD Dimming
-
Contrast Enhancer
Contrast Enhancer
-
Motion Technology
Motion Xcelerator
-
Picture Upscale
4K Upscaling
-
Colour Booster
Color Booster
-
Filmmaker Mode
Yes
-
Object Tracking Sound
OTS Lite
-
Q-Symphony
Yes
-
Sound Output (RMS)
20 W
-
Speaker Type
2ch
-
Adaptive Sound
Adaptive Sound
-
Operating System
Tizen™ Smart TV
-
Bixby
Yes (Voice Ready)
-
Works with AI Speaker
Alexa, Google Assistant
-
Samsung TV Plus
Yes
-
Web Browser
Yes
-
SmartThings Hub / Matter Hub / IoT-Sensor Functionality / Quick Remote
Quick Remote Only
-
Universal Guide
Yes
-
Multi Device Experience
Mobile to TV, Sound Mirroring, Wireless TV On
-
Apple AirPlay 2
Yes
-
Vision AI Companion
Yes (AU, VN, TH, MM, KH, LA, PH, SG)
-
Karaoke Mic
Yes
-
Google Cast
Yes
-
Soccer Mode
Soccer / Football Mode
-
Auto Game Mode (ALLM)
Yes
-
VRR
Yes
-
HGiG
Yes
-
Gaming Hub
Yes (KR, US, CA, BR, GB, FR, DE, IT, ES, MX, AU)
-
Digital Broadcasting
DVB-T (T2 Ready)
-
Analog Tuner
Yes
-
TV Key
Yes
-
Wi-Fi
Yes (Wi-Fi 5)
-
Bluetooth
Yes (5.3)
-
HDMI
3
-
HDMI Maximum Input Rate
4K 60 Hz (for HDMI 1/2/3)
-
HDMI Audio Return Channel
eARC
-
Anynet+ (HDMI-CEC)
Yes
-
USB
1 x USB-A
-
Ethernet (LAN)
1
-
RF In (Terrestrial / Cable input / Satellite input)
1 / 1(Common Use for Terrestrial) / 0
-
Design
Metal Stream
-
Bezel Type
3 Bezel-less
-
Front Colour
Black
-
Stand Type
Basic Feet
-
Stand Colour
Titan Gray
-
Embeded POP
Yes
-
EPG
Yes
-
IP Control
Yes
-
OSD Language
Local Languages
-
Voice Guide
Chinese (China),English (Australia),French (France),German (Germany),Italian (Italy),Korean (Korea),Malay (Malaysia),Spanish (Spain)
-
Audio Description
Yes
-
High Contrast
Yes
-
Zoom Menu and Text
Yes
-
SeeColours
Yes
-
Colours Inversion
Yes
-
Grayscale
Yes
-
Auto Picture Off
Yes
-
Closed Caption (Subtitle)
Yes
-
Multi-output Audio
Yes
-
Sign Language Zoom
Yes
-
Slow Button Repeat
Yes
-
Accessibility Remote
Yes
-
Learn TV Remote
Yes
-
Learn Menu Screen
Yes
-
Accessibility Shortcuts Edit
Yes
-
Power Supply
AC220-240 V~ 50/60 Hz
-
Power Consumption (Max)
120 W
-
Power Consumption (Stand-by)
0.5 W
-
Eco Sensor
Yes
-
Power Consumption (Typical)
71.0 W
-
Yearly Power Consumption (EU standard)
262 kWh
-
Auto Power Off
Yes
-
Energy Efficiency Class
5
-
Package Size (WxHxD)
1228 x 743 x 127 mm
-
Set Size with Stand (WxHxD)
1110.8 x 696 x 199 mm
-
Set Size without Stand (WxHxD)
1110.8 x 643.8 x 76.4 mm
-
Stand (Basic) (WxD)
747 x 199 mm
-
VESA Spec
200 x 200 mm
-
Package Weight
11.7 kg
-
Set Weight with Stand
8.7 kg
-
Set Weight without Stand
8.4 kg
-
Full Motion Slim Wall Mount Support
Yes
-
User Manual
Yes
-
Power Cable
Yes
-
Security Update Period (At least 5 years)
31 December 2031
Reviews
50" Crystal UHD U8000H 4K Samsung Vision AI Smart TV (2026)
- Customers praise stunning picture quality with vibrant colors, exceptional brightness, and crystal-clear resolution
- Many commend the built-in sound as excellent, often eliminating the need for external speakers
- Most find the Smart TV interface intuitive and setup straightforward and accessible
- Some express frustration with the remote control being too small and poorly labeled
- A few note limitations with app management and the inability to add new applications
Reviews with images & videos
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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
818 Reviews
2026-09-08
Michigan
2026-07-05
Gwinn Michigan
2026-04-23
Cleveland
2026-07-20
Somers, NY
2026-09-07
El Paso, TX
2026-09-07
2026-09-07
2026-05-17
2026-08-20
Toms River, NJ
2026-07-05
Ky
2026-05-10
Samsung AU
We absolutely love hearing how easy your new Crystal UHD TV was to set up and use, especially as someone who described yourself as “technologically challenged.” It’s fantastic to know the vibrant picture quality, clarity, and immersive viewing experience are bringing your favourite shows to life. Your kind words and enthusiasm truly mean a lot to us. Enjoy every movie night and thank you for choosing Samsung! 🥰
2026-09-05
Nashville Tn
2026-09-05
High Point, North Carolina
2026-08-27
California
2026-07-01
Youngstown ohio
2026-09-04
2026-07-06
1519 Florida ave
Samsung Advisor
Hi Michael bridges ii, We appreciate your feedback on the U8000H TV. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care If you are noticing buffering issues during streaming we recommend the following steps to help improve streaming performance: 1. Use a 5GHz Wi-Fi connection, if available 2. Try a wired LAN connection for more stability 3. Reposition your router to minimize obstacles between it and the TV We hope these tips are helpful. If you need any further assistance, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: You can also chat with one of our agents by clicking the ‘Support’ link on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor
2026-04-10
Wilmington
2026-07-10
Martins Ferry, Ohio
2026-09-05
West Palm Beach, FL
2026-09-06
2026-09-04
Elkhart, IN
2026-09-07
2026-09-06
Arizona
2026-09-05
2026-07-11
Riverside, CA
2026-09-05
2026-09-05
Jacksonville, FL
2026-04-21
Sacramento, CA
2026-08-09
Samsung Specialist
Netguru, We appreciate your feedback regarding your U8000H TV’s performance. If you're experiencing freezing or lag in general response time, please try the following steps: 1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > top directional key > Settings > Support > Software Update > Update Now 2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > top directional key > Settings > Support > Device Care > Start Device Care 3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system. If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also connect with a LiveChat agent via the ‘Support’ link on our website. ~ Samsung Specialist
2026-09-06
North Georgia
2026-09-06
Samsung Advisor
Hi Danno, We appreciate your feedback regarding your U8000H TV’s performance. If you're experiencing freezing or lag in general response time, please try the following steps: 1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now 2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care 3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system. If you're still noticing performance snags after these steps, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also connect with a LiveChat agent via the ‘Support’ link on our website. ~ Samsung Advisor
2026-08-28
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9hdQ/182b9c0e-00c9-584c-a02b-52979be3c9ce)
![[D] Alternative Text](https://photos-us.bazaarvoice.com/photo/2/cGhvdG86c2Ftc3VuZy1lbl9hdQ/9daf0764-8bb0-5377-8976-287e8b8070a3)
Samsung AU
Thank you for your lovely feedback! We’re so pleased to hear you’re enjoying the bright, clear picture and that the size works perfectly for your space. It’s great to know you’re also finding it easy to operate. We hope you continue enjoying your viewing experience!
2026-09-05
Sarasota
2026-07-20
Kentucky
2026-09-06
2026-07-21
Tennessee
2026-07-05
Samsung Advisor
Hi Dave, We appreciate your feedback on the U8000H TV. While your TV may currently default to Samsung TV Plus when powered on, you can customize what your TV does at startup by adjusting the Start Screen Options. To do this, navigate to: Settings > All Settings > Advanced Features > Start Screen Option and choose from the following: 1. Start with Smart Hub Home – Automatically launches Smart Hub when the TV is turned on. You can enable or disable this option based on your preference. 2. Autorun Samsung TV Plus – Automatically launches Samsung TV Plus when the TV is turned on. If this option is turned off, the last used source will be displayed instead. 3. Autorun Multi View Casting – If you cast YouTube content from your mobile device, the TV will automatically display the content using Multi View. 4. Autorun Multi View Mirroring – When you screen mirror your mobile device, Multi View will automatically open to show your device’s screen. 5. Autorun Last App: The last used app is automatically run when you turn on the TV. You can turn this function on or off. Press the Select button at the current menu To ensure optimal performance, please also confirm your TV is running the latest firmware: Settings > Support > Software Update > Update Now If you continue to have issues, or need assistance, do not hesitate to reach out to us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Advisor
2026-09-06
Seneca, SC
2026-08-05
Lake Jackson
2026-06-01
Washington
2026-09-05
New York
2026-09-05
Samsung Advisor
Hi disgruntled TV owner, We appreciate you sharing your experience with the included remote. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your U8000H TV model to view or download the available guides. The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides Learn TV Remote is another feature designed to help users become familiar with the layout and function of each button on the Samsung remote. When enabled, pressing any button (except the Power button, which will still turn off the TV) will prompt the TV to announce the button’s name and its purpose – without affecting TV operation. This teaching mode is especially useful for users who are visually impaired or new to Samsung remotes. To enable this feature, go to: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, simply press the Return key twice. If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available through the ‘Support’ link on our website. ~ Samsung Advisor
2026-07-27
Dalton, ga
2026-05-14
Cleveland
2026-09-05
Boca Raton
2026-09-05
Southampton, Pennsylvsnia
2026-09-06
Romulus MI
2026-09-06
Oregon, OH
2026-07-06
Woodstock, Georgia
Samsung Advisor
Hi lookingforanupgrade, We appreciate your feedback on the U8000H TV and are sorry to hear it did not meet your expectations. We hope you’ll consider Samsung again in the future. If you do, we’re always here to help with setup and support. Reach us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun) or visit our website to chat live and access manuals or software. ~ Samsung Advisor
2026-09-06
BRISTOL, Tennessee
2026-07-20
Aberdeen, SD
Samsung Advisor
Hi katjac, We value your feedback regarding the response time of your U8000H TV. For the best performance, please ensure the latest firmware version is installed: Home > left directional key > Settings > Support > Software Update You can also improve responsiveness by running the built-in Device Care tool, which checks system memory, clears cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care Please know you can control your connected devices (like cable boxes, Blu-ray players, or game consoles) using your U8000H TV’s remote by following these steps: 1. Connect & Power On the Device Connect the external device to one of your TV’s HDMI ports and power it on. Your TV may automatically detect the device and switch inputs. If it doesn’t, continue with the steps below. 2. Launch Universal Remote Setup. On your TV, navigate to: Home > left directional key > Connected Devices > Universal Remote Setup. When the connected device appears, select it to begin setup. 3. Start the Setup. Select Universal Remote on the Home screen, choose Start, and ensure your device is powered on. When your desired device appears, select it and follow the on-screen instructions. Setup may vary slightly based on device type. 4. Finalize and Test. Once complete, your Samsung TV and remote will remember the connected device and its HDMI port. If the device doesn’t respond after setup, you may need to re-register it or adjust its position for better signal reception. Helpful Tips: • If your external device is a Samsung product, Anynet+ (HDMI-CEC) may let you control it automatically using your TV remote with no extra setup. • Make sure nothing blocks the IR signal between your TV and external devices. • If you’re having difficulty, try adjusting the device’s position for better remote signal reception. • This feature may not be supported on all external devices or setups. For further support with setup or compatibility questions, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available at the ‘Support’ link on our website. ~ Samsung Advisor
2026-09-05
Grants Pass
2026-09-05
Marble,NC
2026-09-05
Georgia
2026-08-28
Wolverhampton West Midlands.
Samsung
We’re pleased to hear that you’re enjoying your new 50" U8000H’s sleek, lightweight design, as well as its brightness, contrast, upscaling and responsive performance. The advanced 4K Upscaling technology helps deliver sharper, more detailed images, while PurColour, Mega Contrast and HDR10+ enhance colour and contrast for a more vibrant and immersive picture. It’s great to hear that you’re noticing the difference. We appreciate your comments regarding app availability, particularly BBC iPlayer and discovery+. We understand how important access to your preferred streaming services is when choosing a Smart TV. We’ll take your feedback on board as we continue working to introduce and support more apps and services as soon as possible, including BBC iPlayer. It’s great to hear that, despite this, you’re enjoying the many benefits of your new TV. Our teams remain available to assist you and help ensure you get the most from it. You can find our full contact details and opening times on our Contact Us page here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
2026-09-05
2026-09-05
2026-09-05
Indianapolis
2026-09-06
Samsung Advisor
Hi Kiki, Thank you for your feedback. Please know that the U8000H TV does offer a built-in app store with hundreds of apps available for download. Should you give Samsung another look in the future, we’d be glad to assist with setup, settings, or features. You can contact us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun) or LiveChat with a representative at the ‘Support’ link on our website. ~ Samsung Advisor
2026-09-05
2026-09-05
Springfield Oregon
2026-07-06
Samsung Advisor
Hi Lrglewis, Thank you for sharing your thoughts on the available inputs for the U8000H. If an Optical port is a crucial part of your setup needs, you’ll find that connection starting with our QN70F Series and above. For future purchases, we recommend double-checking the product specs on Samsung's site to ensure the model you choose has the ports you need. You can find this by clicking on “Specs” (just beneath the Product Title), then "See All Specs" for the full list of available inputs and more: https://www.samsung.com/us/tvs/uhd-4k-tv/43-inch-crystal-uhd-4k-tv-u8000h-sku-un43u8000hfxza/ Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also chat with us online by visiting the ‘Support’ section of our website. ~ Samsung Advisor
2026-09-04
new york
2026-09-05
Arizona
Samsung Advisor
Hi JJVLRM, We’re sorry to hear you’re not fully satisfied with the picture quality on your Samsung U8000H TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks. Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer. You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode • Standard – Default mode for general viewing • Dynamic – Brighter and clearer, ideal for well-lit rooms • Movie – Best for dark room viewing • Eco – Energy-saving mode • Filmmaker Mode – Preserves content as intended by creators To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference. Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Advisor
2026-09-05
Upper peninsula of Michigan
2026-06-20
Hinsdale, NH
2026-09-05
2026-09-05
Waddy, Kentucky
2026-05-11
2026-09-05
West Haven Utah
2026-09-05
2026-09-05
2026-09-05
Towanda Ks.
2026-09-05
Dequincy, la
2026-09-05
2026-09-05
2026-09-05
Samsung Advisor
Hi disappointed customer, Thank you for your review. While your U8000H TV may currently default to Samsung TV Plus when powered on, you can customize what your TV does at startup by adjusting the Start Screen Options. To do this, navigate to: Settings > All Settings > Advanced Features > Start Screen Option and choose from the following: 1. Start with Smart Hub Home – Automatically launches Smart Hub when the TV is turned on. You can enable or disable this option based on your preference. 2. Autorun Samsung TV Plus – Automatically launches Samsung TV Plus when the TV is turned on. If this option is turned off, the last used source will be displayed instead. 3. Autorun Multi View Casting – If you cast YouTube content from your mobile device, the TV will automatically display the content using Multi View. 4. Autorun Multi View Mirroring – When you screen mirror your mobile device, Multi View will automatically open to show your device’s screen. 5. Autorun Last App: The last used app is automatically run when you turn on the TV. You can turn this function on or off. Press the Select button at the current menu If you need help adjusting these settings or have any other questions, please contact Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor
2026-05-06
Samsung AU
Hi, thank you for your feedback. We’re really glad to hear you’ve been happy with the design and picture quality overall, though we’re sorry to hear about the line appearing on your screen. That would definitely be concerning, especially after only a few years of use. It’s great to hear our team has been responsive so far, and we hope the repair process goes smoothly for you. If you have any concerns about the outcome or costs, please don’t hesitate to reach out to our support team for further assistance: https://www.samsung.com/au/support/contact
2026-08-20
2026-08-05
Hickory Hills, IL
Samsung Advisor
Hi JoeSr, Thank you for reaching out to us. The CHSN app should be available for download in our built-in app store. To ensure your content is up to date, go to Settings> Support> Software Update. Next, to find the CHSN app follow the below instructions: Searching for & Installing Apps 1. From the Home screen, press up on the remote’s directional pad. 2. Navigate to and select Search. 3. Using the search bar, enter the content or app you’d like to find. 4. Navigate to and select the app you’d like to install, then select Install. Note: Previously installed apps can be accessed on the Settings screen. Adding & Managing Apps on Home Screen 1. Go to App Settings (these can be found at the bottom of the Apps screen) and select the app you want to move. The following options will be available: a. Add to Home: Move the app to your desired location on the Home screen. b. Delete: Delete app. c. Lock/Unlock: Lock the app with a PIN so only you can use it. When the app is selected again, you will be prompted to enter the PIN to unlock it. d. Reinstall: Reinstall the app. e. View Details: View the app’s information and details. If you need more help with app management, please don’t hesitate to reach Samsung Support at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Advisor
2026-09-05
Willard NC
2026-09-05
Lexington, KY
2026-08-05
2026-09-05
2026-09-05
2026-09-05
2026-09-05
2026-07-06
Samsung Advisor
Hi bwaxx55, We appreciate your review. Please know there are multiple settings available, such as Brightness Optimization, which measures the light in your room and optimizes the brightness of the TV automatically to reduce power consumption. To enable this feature, go to Settings > All Settings > General & Privacy > Power and Energy Saving > Brightness Optimization. Next, please know you can customize what your TV does at startup by adjusting the Start Screen Options. To do this, navigate to: Settings > All Settings > Advanced Features > Start Screen Option and choose from the following: 1. Start with Smart Hub Home – Automatically launches Smart Hub when the TV is turned on. You can enable or disable this option based on your preference. 2. Autorun Samsung TV Plus – Automatically launches Samsung TV Plus when the TV is turned on. If this option is turned off, the last used source will be displayed instead. 3. Autorun Multi View Casting – If you cast YouTube content from your mobile device, the TV will automatically display the content using Multi View. 4. Autorun Multi View Mirroring – When you screen mirror your mobile device, Multi View will automatically open to show your device’s screen. 5. Autorun Last App: The last used app is automatically run when you turn on the TV. You can turn this function on or off. Press the Select button at the current menu We hope these tips are helpful. If you need any further assistance, please don’t hesitate to call us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text anytime. You can also visit ‘Support’ on our website for: You can also chat with one of our agents by clicking the ‘Support’ link on our website for: • Live Chat • Manuals, Software, & Warranty Info ~ Samsung Advisor
2026-09-05
Houston
2026-09-05
Boise, Idaho
2026-09-05
Delray Beach, Florida
2026-09-05
Philadelphia Pa
2026-09-05
Oconomowoc
Samsung Advisor
Hi, Thank you for sharing your feedback on the Samsung U8000H TV. This model features Mega Contrast, which enhances the difference between light and dark areas on screen to deliver vibrant picture quality when viewed head-on. If you're noticing limited visibility from off to the side, it may help to know that step-up models with Dual LED offer better color and contrast consistency across wider angles. Beginning with our QN70H Neo QLED Series, Wide Viewing Angle technology further enhances off-angle viewing. If you'd like help adjusting settings or learning more about model features, Samsung Support is here to assist at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). LiveChat is also available via the ‘Support’ link on our website. ~ Samsung Advisor
2026-09-05
2026-09-05
2026-09-05
2026-09-05
Jersey
Samsung Advisor
Hi Candyman33, Thank you for your review. If you're not hearing sound or sound is disconnecting from your U8000H TV, please try the following: • Check your volume and mute settings, and confirm external speakers are powered on. • If using HDMI ARC/eARC, make sure you’re using a certified HDMI cable and go to: Settings > All Settings > Sound > Expert Settings > HDMI eARC Mode = Auto. Also enable Anynet+ (HDMI-CEC) under External Device Manager. • For Bluetooth, try unpairing and reconnecting: Settings > Sound > Sound Output > Bluetooth Speaker List • For Wi-Fi speakers, use: Sound Output > Wi-Fi Speaker Surround Setup and make sure both devices are on the same network. You can also try running a Sound Test: Settings > Support > Device Care > Self Diagnosis > Sound Test If your issue continues, we’re happy to help at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). Our LiveChat agents are also available by clicking the ‘Support’ link at Samsung.com. ~ Samsung Advisor
2026-09-05
2026-07-29
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Solutions & Tips
** Delivery available in select areas within Australia. Free delivery in Australia is available for mobile, tablet, wearable, and memory products only. Delivery charges apply to all other products (TV, Soundbar, Home Appliances, and Monitor) for all areas within Australia. Terms & Conditions apply. Visit Samsung.com for further information.
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* Samsung Care Premium will not be available on purchases from 1st of January 2024. Purchases made on or before 31st of December 2023 are still eligible for Samsung Care Premium offerings. Learn more
* Key features may differ from key specifications.
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Customers who purchase an eligible 2026 Range TV between 12:00am (AEST) 14 May 2026 and 11:59pm (AEST) 27 May 2026 will receive free Standard Delivery on eligible 2026 TVs with a screen size above 75". To receive the applicable offer, the eligible delivery method must be selected at checkout. Once the eligible delivery method is selected with an eligible product in the cart, the cost of that delivery method will be reduced to $0. Purchase must be made from the Samsung Online Store (and excludes the Samsung Education Store, Samsung Business, Samsung Government and Samsung Enhanced Partnership Portals). Not available in conjunction with any other offer unless otherwise advised. Delivery is available in select areas within Australia. Free Delivery applies to eligible products only. Delivery T&Cs apply. Not available in conjunction with any other offer unless otherwise advised. Subject to stock availability at time of purchase. Discounts are not transferable, exchangeable or redeemable for cash. Offer subject to Samsung Online Store Terms & Conditions of Sale.
