Galaxy Watch Active2 (44mm)
Common Topics
Galaxy Watch Active2 (44mm)
SM-R820
Solutions & Tips
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Others
How to use SmartThings Find to locate your Galaxy device or erase data remotely
Cannot find your Samsung device? The SmartThings Find feature on your Galaxy device lets you locate and wipe lost or stolen devices.
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Others
WE CARE, we are here for you
If you need service support for your Samsung products, we will arrange a convenient and safe pick-up service solution at your home. Contact us at 1-800-SAMSUNG, LIVE CHAT or text WECARE (932272) and we will assist in diagnosing your device through Samsung Remote Service. We will also arrange service pick-up and delivery if repair is required and will clean your product prior to delivery.
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Hardware
Find the serial numbers of your Galaxy Buds
You can find the Galaxy Buds serial numbers via the Galaxy Wearable app installed on the phone connected to your earbuds, or on a sticker on the box. Please read this guide for more details.
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Others
Connect your Samsung smartwatch to a phone
You can connect your smartwatch to your compatible phone using the Galaxy Wearable app, so you can access all of your watch fun and useful features. You can even automatically sync data between the two of them.
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Others
Set up your Samsung smartwatch without a phone
To access all its fun and useful features, youll want to connect your smartwatch to your phone. But if you have no phone, its no problem! You can still use your watch when its solo.
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Application
Find, install, and use Spotify on your Samsung smartwatch
Find, install, and use Spotify when you are hitting the gym with your Galaxy Watch4, Galaxy Watch4 Classic, or any other Samsung smartwatch.
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Backup & Restore
Perform a reset on your Samsung smartwatch
This article will show you how to reset Samsung Galaxy, Gear, and Active model smartwatches. This will remove all personal data and restore all default settings.
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Power
Galaxy Buds do not turn on or charge
If one or both of your Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, or Galaxy Buds Pro are not charging or turning on, the issue may be with the earbuds themselves or the charging case. Using a non-Samsung approved charger may cause charging malfunctions; it is also possible that the earbuds may be damaged. You can try fully charging the case, checking the earbuds for damage, or restarting the earbuds.
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Samsung Apps
Install the Galaxy Wearable app to manage your Galaxy Buds
Get the Galaxy Wearable app on your phone to not only pair and control your earbuds, but to also check for software updates for your earbuds.
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Samsung Apps
Use and manage trackers in Samsung Health on your Galaxy phone or Samsung smartwatch
Samsung Health has built-in trackers for steps, diet, and other important health factors. Keep reading to learn how to use and manage the trackers in the app.
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Call & Contacts
Make and answer calls on your Samsung smartwatch
You can make and answer calls using your Samsung smartwatch! Just make sure your watch is connected via Bluetooth or a mobile network.
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Message
Send and receive messages on your Samsung smartwatch
You can view messages and send replies on your Samsung smartwatch when it is connected to a Galaxy phone. Stay in touch even if you do not have a phone with you.
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Others
Activate LTE service for your Samsung Galaxy Watch
For the LTE Samsung smartwatches to receive calls and messages without a phone, mobile data service must be activated for the watch first.
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Others
How to register a Samsung product with your Samsung account
Learn how to effortlessly register your Samsung products using your Samsung account. This comprehensive guide covers everything from finding your device's model and IMEI numbers to manual and app-based registration methods. Follow our step-by-step instructions for easy registration, available for Samsung devices in Canada. Discover troubleshooting tips and make the most of your Samsung ecosystem.
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Others
Monitor your heart rate and blood pressure with the Galaxy Watch series
Learn how to use your Galaxy Watch to check your blood pressure.
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Hardware
Discover what phones are compatible with your Samsung smartwatch
Explore the comprehensive guide to pairing your Samsung smartwatch with Android and iOS devices. Discover compatible models, including the Galaxy Watch series, and learn how to enhance connectivity with the Galaxy Wearable app. Perfect for Galaxy S24 users and beyond, this article ensures your smartwatch setup is seamless.
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Samsung Apps
Use the Samsung Find app to locate a lost device
Learn how to use the Samsung Find app to locate lost devices and track Samsung SmartTags.
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Others
Galaxy Watch Active2 - Properly wear the watch (SM-R820 & SM-R830)
FAQ for Samsung Smart Watches. Find more about ‘properly wearing on your Galaxy Watch Active2 (SM-R820 & SM-R830)’ with Samsung Support.
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Power
Galaxy Buds charging tips and precautions
Make sure you take care of your Samsung earbuds by charging them correctly, so they can last through the entire day. We have highlighted some charging tips and precautions that can help you get the best battery life, whether you are rocking out at the gym, running errands, or at home.
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Network & WiFi
Use remote connection features on your Samsung smartwatch
With the Remote Connection feature on your Samsung smartwatch, your watch can receive notifications, use Find my Watch, and more from your connected phone.
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Others
How to update software and apps on your Samsung Galaxy Watch Active2
The Samsung Galaxy Watch Active2 is designed to help you learn more so you can achieve more. It goes beyond tracking steps and calories as well as your running style to your heart rate. Yet it would be always great to have your Galaxy Watch that runs the lastest version of Android and that you have downloaded the latest updates to the Galaxy Wearable app. Here's how easy to maintain your software and apps up to date.
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Accessory & Bluetooth
How to pair Bluetooth headphones to your Samsung Galaxy Watch Active2
Enjoy the soundtrack of your life by connecting your smart watch to a pair of Bluetooth headphones so you get most out of no matter which conditions you are in. Now, you can seamlessly stay in music with your Galaxy Watch Active2 on the go.
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Application
How to customize apps on your Samsung Galaxy Watch Active2
Think about how exciting it automatically tracks seven popular activities: walking, running, cycling, rowing, elliptical trainer, dynamic workouts and swimming. Get inspired, healthier, and even level up your downtime. All you need is Galaxy Watch Active2 and take a quick look at how to manage watch apps to fully support you with.
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Others
What to do if GPS is not working properly on Samsung Galaxy Watch Active2
Your Samsung Galaxy Watch Active2 has a GPS antenna so that you can monitor your real-time location information without connecting to a mobile device. However, GPS on your watch may not be accurate or take 2 to 3 minutes longer than usual to obtain your location if the watch is disconnected from your phone for more than a day. Here's how to help out your watch's GPS accuracy below.
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Settings
Manually set the language, date, and time on your Samsung smartwatch
If you are bilingual or learning a new language, you can change the input language, voice input, and keyboard for your Samsung smartwatch.
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Application
Manage apps on your Samsung smartwatch
You can personalize your watch by installing apps and uninstalling apps. This can be done using the Galaxy Wearable app on your phone.
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Software Upgrade
Update software and apps on your Samsung smartwatch
You can easily update the software and apps on your Samsung smart watch with your Galaxy phone or iPhone – or with no phone at all! Keep reading to learn how.
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Samsung Apps
Manage tiles or widgets on your Samsung smartwatch
You can access your watch's features with just a flick of your wrist using widgets, or tiles on your Galaxy Watch4 and Galaxy Watch4 Classic.
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Application
Access and manage emails on your Samsung smartwatch
You can reply to, delete, and access emails on your smart watch when you are away from your phone or computer. Your email account can be edited and organized too.
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Application
Manage notifications on your Samsung smartwatch
You can choose which apps send notifications to your smartwatch, as well as adjust the notification settings and sounds. This way, you will only see what you need to.
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Samsung Apps
Text-to-speech on your Samsung smartwatch
Text-to-speech on your Samsung smartwatch will help you see words on your screen by reading them aloud to you! You can also adjust your preferred options.
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Backup & Restore
Help prevent data loss on your Samsung smartwatch
Make sure to back up your smartwatch’s data before you perform a factory reset. You should also back up your data before connecting the smartwatch to a new phone.
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Samsung Apps
Set up and use Bixby on your Galaxy Watch
You can set up and use Bixby on certain Galaxy Watch, so you can enjoy all of the perks of an AI assistant right on your smartwatch.
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Others
Galaxy Buds do not recognize your touch
There are a few reasons why your Galaxy Buds may not recognize your touch when you are performing touchpad commands. For example, the touchpads may have been accidentally locked or you may not be wearing the earbuds correctly. You can unlock the touchpads in the Galaxy Wearable app, review how to properly wear your Galaxy Buds, and check for software updates.
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Others
Find the best fit for your ears with the Galaxy Earbud fit test
FAQ for Samsung Mobile. Find more about the best fit for your ears with the Galaxy Earbud fit test with Samsung Support.
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Settings
Use automatic workout detection on your Samsung smartwatch
Automatic workout detection on your watch will record your exercise data as you are working out. It will happen automatically so you never need to worry about it.
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Multimedia
Play and control music on your Samsung watch
Learn how to transfer music to your Samsung smartwatch. You can play it from the music player on your watch, or you can stream Spotify all on your wrist.
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Settings
Manage sound and vibration on your Samsung smartwatch
Keep on top of everything by using the sound and vibration settings on your Samsung smartwatch. You can customize them to fit your personal needs.
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Others
Setting up your Samsung smartwatch with or without a phone
Connect your Samsung smartwatch to your phone with the Galaxy Wearable app! This guide will help you learn how to set up the smartwatch without a phone as well.
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Others
Switch connection between paired devices with Galaxy Wearable
If you have more than one device connected to the Galaxy Wearable app, you can switch between them! The app will remember if you have paired a device to it before.
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Others
Pair Bluetooth headphones to your Samsung smartwatch
Pair a Bluetooth headphone to your smartwatch so you can listen to music without interrupting anyone nearby. You can also take calls if your watch is connected to a phone.
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Hardware
Samsung smartwatch water resistance tips
Many Samsung smartwatches and fitness bands are water resistant, which means you can track your workout and use your favorite apps regardless of the weather!
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Settings
Use Water lock mode to swim with your Samsung smartwatch
Make sure to turn on Water lock mode on your Galaxy watch so it is ready for a swim. This will also help prevent accidental touches as you are swimming.
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Others
Customize the Home key on your Samsung smartwatch
Get to your favorite app faster by using the Double press key feature. This lets you customize what app opens when you press the Home key (or Power key) twice.
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Settings
Use the Detect falls feature on your Galaxy Watch
Galaxy Watch have a fall detection feature that will send out an SOS alert whenever the watch senses a hard impact.
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Others
Manage the Quick panel on your Samsung smartwatch
Use the Quick settings panel on your Samsung smartwatch to access commonly used features, like Volume, Battery, and Wi-Fi, among others.
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Settings
Get your Samsung smartwatch's information
You can find your smartwatch's information, such as the model number, serial number, and software version right on the watch itself.
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Settings
Customize the display settings on your Samsung smartwatch
You can adjust the display on your smartwatch, such as its brightness, background, and font. This will make it easier for you to view content on your watch.
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Others
Manage watch faces for your Samsung smartwatch
You can customize watch face background to suit your style directly from your wrist or with the Galaxy Wearable app. Read for more details on how to do it.
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Settings
Accessibility features on your Samsung smartwatch
Your smartwatch comes with Accessibility features such as Vision and Hearing settings, so you can easily navigate your watch’s content and interface.
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Others
Prevent screen burn on your Samsung smartwatch
It is easy to prevent screen burn on your smart watch - just read our guide for some tips.
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Others
Keep your Samsung smartwatch running in top shape
Give your Samsung smartwatch the very best care to ensure it runs smoothly. Learn how to increase battery life, clear storage, clean memory, and reduce drain.
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Settings
Use silent modes on your Samsung smartwatch
To prevent alerts or notifications from distracting you, you can turn on the different silent modes that are available on Samsung smartwatches.
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Lock
Set a Security Lock on your Samsung smartwatch
To keep your personal information and data safe, set up a security lock on your smartwatch. It will prevent anyone from accessing it unless they know the PIN or pattern.
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Others
Find the right band size for your Samsung smartwatch
Samsung smartwatches offer an array of options for changing the band. Just make sure to match up the band size to your model, like a Galaxy Watch or Galaxy Watch Active.
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Network & WiFi
Manage mobile networks on your Samsung LTE smartwatch
An LTE smartwatch will let you enjoy having a mobile network connection right on your wrist. For example, you will be able to make calls using your smartwatch.
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Samsung Apps
Manage alarms on your Samsung smartwatch
With the Alarm app on your Samsung smartwatch, you can add, edit or delete an alarm. However, the alarm does not sync to the connected phone.
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Others
Use your Samsung smartwatch in an emergency situation
Samsung smartwatches have emergency assistance features that will help you out in certain situations. For example, you can send an SOS message
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Application
Control PowerPoint presentations with your Samsung smartwatch
When you are delivering a PowerPoint presentation, you can control the slides using a Samsung smartwatch. You can open a presentation, control slides, and set alerts all with your watch.
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Samsung Apps
Set up and use the SmartThings app with WearOS
The SmartThings app is compatible with your Galaxy Watch4! You will be able to view your locations, activate scenes, and turn on devices right from your watch.
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Power
Find the right charger for your Samsung smartwatch
You can use charging docks to charge your Samsung smartwatch‘s battery when it is low. Some watches are also compatible with the Wireless power sharing feature!
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Others
How to connect a Galaxy Watch to a smartphone
FAQ for Mobile Devices. Find more about How to connect a Galaxy Watch to a smartphone with Samsung Support.
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Others
How to connect Galaxy Buds to other devices
Learn how to pair your Galaxy Buds with other devices.
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Others
How to charge my Galaxy Buds
FAQ for Mobile Devices. Find more about How to charge my Galaxy Buds with Samsung Support.
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Others
How to manage tiles on your Galaxy Watch
FAQ for Mobile Devices. Find more about How to manage tiles on your Galaxy Watch with Samsung Support.
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Others
How can I take a screenshot on my Galaxy Watch?
FAQ for Mobile Devices. Find more about How can I take a screenshot on my Galaxy Watch with Samsung Support.
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Settings
How do I change the display name of my Galaxy Buds?
FAQ for Mobile Devices. Find more about How do I change the display name of my Galaxy Buds with Samsung Support.
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Others
How do I customize the watch face on my Galaxy Watch?
FAQ for Mobile Devices. Find more about How do I customize the watch face on my Galaxy Watch with Samsung Support.
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Others
How to use the Galaxy Watch
FAQ for Mobile Devices. Find more about How to use the Galaxy Watch with Samsung Support.
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Others
What is the Galaxy Buds 360 audio feature?
FAQ for Mobile Devices. Find more about What is the Galaxy Buds 360 audio feature with Samsung Support.
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Others
What is the difference between the Galaxy Buds2, Buds Live and Buds Pro?
FAQ for Mobile Devices. Find more about What is the difference between the Galaxy Buds2, Buds Live and Buds Pro Buds with Samsung Support.
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Others
How do I update my Galaxy Buds software?
FAQ for Mobile Devices. Find more about How do I update my Galaxy Buds software with Samsung Support.
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Others
How to charge the Galaxy Watch5 faster
FAQ for Mobile Devices. Find more about How to charge the Galaxy Watch5 faster with Samsung Support.
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Others
What is the Galaxy Buds2 Pro 360 audio feature?
FAQ for Mobile Devices. Find more about What is the Galaxy Buds2 Pro 360 audio feature with Samsung support.
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Others
Safety precautions when using a Galaxy device
FAQ for Mobile Devices. Find more about Safety precautions when using a Galaxy device with Samsung Support.
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Others
How to use the touch command of Samsung Galaxy Buds
Learn how to set up and use touch commands on the Samsung Galaxy Buds2 series.
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Others
Galaxy Watch Water Resistance
FAQ for Mobile Devices. Find more about Galaxy Watch Water Resistance with Samsung Support.
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Others
How to use Galaxy Wearable Self Diagnostics
FAQ for Mobile Devices. Find more about How to use Galaxy Wearable Self Diagnostics with Samsung Support.
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Hardware
Tips and techniques for using D-Buckle Sport band for Galaxy Watch Series
Unlock the full potential of your Galaxy Watch Series D-Buckle Sport band with expert tips and techniques. Learn how to adjust, maintain, and customise your watch band for a personalised and stylish experience. Enhance your Galaxy Watch with this versatile accessory, designed to complement your fashion and elevate your smartwatch game.
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Others
Measure your body composition with the Galaxy Watch series
You can measure your body composition using the BIA (Bioelectrical Impedance Analysis) sensor on your Galaxy Watch.
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Others
Galaxy Watch Compass app user guide
Knowing how to use your Galaxy Watch's compass will help you get where you need to go when you're not quite sure where to turn.
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Network & WiFi
How to run eSIM self-diagnostics for the Galaxy Watch series
If you're having trouble with the eSIM on your Galaxy watch, there are several possible solutions you can try at home.
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Others
How to clean your Samsung Galaxy device
Considering how dirt and germs accumulate on the devices we use every day, it is wise to learn how to clean your Samsung Galaxy device.
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Others
How to properly clean and wear your Samsung smartwatch
Ensure a comfortable and irritation-free experience with your Samsung smartwatch. Learn how to clean it, keep it dry, and wear it properly in our comprehensive guide.
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Others
How to troubleshoot Galaxy Buds FE connectivity issues
Use this troubleshooting guide to find simple solutions to various issues that may arise while using Galaxy Buds FE.
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Battery
Tips to help improve battery life on your Samsung Galaxy Watch
Discover comprehensive solutions to enhance your Samsung Galaxy Watch's battery life. From updating apps, managing health trackers, and optimizing notification settings to performing a watch reset – find step-by-step guidelines to keep your watch running longer.
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Others
How to correctly wear and maintain your Galaxy Watch/Fit
Ensure that your Galaxy Watch/Fit stays in good condition by following this guide to wearing and maintaining your device properly.
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Others
How to change the Ear Tips on your Galaxy Buds
Learn how to easily replace your Galaxy Earbud Tips with our comprehensive guide.
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Samsung Apps
Use the Samsung Find app to share your location with your friends, child, family, and other contacts
Learn how to use the Samsung Find app to share your location with friends, family, and other contacts.
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Samsung Apps
Features of the Samsung Find app
Discover the various features of the Samsung Find app.
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Settings
Use silent modes on your Samsung Galaxy Watch
Discover how to use the different silent modes on your Galaxy watch.
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Samsung Apps
View your step count in Samsung Health
Learn to use Galaxy devices to track your step count in the Samsung Health app.
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Battery
Additional information about wireless charging and wireless power sharing on your Samsung Galaxy Watch Ultra and Galaxy Watch7
Discover how the design changes on the Galaxy Watch7 or Galaxy Watch Ultra series alter the device’s ability to charge wirelessly.
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Samsung Apps
Use Samsung Health sleep monitoring on your Samsung Galaxy Watch and Fit
Learn how to use the sleep monitoring feature on the Samsung Health app and get a better night’s sleep.
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Software Upgrade
How to update software and apps on your Samsung Galaxy Watch
Learn how to update your Samsung Galaxy watch’s software and apps.
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Others
What to do when a Samsung Galaxy Watch app crashes, freezes, or won’t respond
Learn what to do when an app on your Samsung Watch crashes, freezes, or won’t respond.
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Audio
What to do if you experience static noise with the Samsung Galaxy Buds
Learn what to do when your Galaxy Buds have static noise.
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Others
How to pair a Galaxy Watch with your Samsung Galaxy device
Learn how to connect your Galaxy Watch to your Samsung Galaxy device with this step-by-step guide.
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Settings
How to use your Samsung Galaxy phone or Watch to manage notifications on your wearable device
Learn how to use your Galaxy phone and Galaxy Watch to enable and disable notifications on your wearable device.
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Others
What to do if your Galaxy Watch touch screen is not working
Use this guide to troubleshoot touch screen issues, restore screen responsiveness, or reset your Galaxy Watch.
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Battery
How to charge a Samsung Galaxy Watch with or without a charger
Learn about different charging methods and battery saving features available on your Galaxy Watch.
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Power
What to do when Samsung Galaxy earbuds do not turn on or charge
Learn what to do when Samsung Galaxy earbuds do not turn on or charge.
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Others
How to use the Wireless power sharing feature on your Galaxy Device
Learn how to use the Wireless power sharing feature to charge your Galaxy phone and other devices.
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Others
Combining Galaxy Ring and Galaxy Watch for health tracking
Discover the benefits of combining the Samsung Galaxy Ring and Galaxy Watch for enhanced health tracking. Learn how these devices work together to monitor your heart rate, sleep, and more, ensuring continuous health data synchronization with the Samsung Health app. Maximize your health monitoring with our guide on using these innovative wearables effectively.
Manuals & Downloads
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