Galaxy S24 Ultra
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Featured Reviews
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Recommended by 85% of customers.
The Overall Rating and the average star scores are made up of incentivised and non-incentivised reviews; as well as in store product demonstrations.
The product has excellent features, camera, display, and performance, with great battery life, sleek design, and a useful stylus pen
Many customers describe it as "fantastic", "great", and "the best"
A small number of customers have expressed disappointment with the camera quality, software, and lack of significant improvement over previous models
A few also found the product slightly overpriced compared to other options
Overall, the consensus is that the product is an excellent flagship smartphone, though a minority feel it may not be a substantial enough upgrade
AI-generated from customer ratings & reviews, and may include incentivized reviews.
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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
I always have Samsung as it has the best camera and options within that.Had other brand phones and they failed. Samsung 24 which i currently have is simply everything you want in a phone .Phoned used for business and personal and battery lasts with plenty spare every evening. I got pictures of the moon using the options in the camera which I showed to friends and didn't believe I got it from the phone . I have also bought a Samsung tablet and Samsung laptop as the quality of the brand is excellent .
I recommended this product.
We're bowled over by this review! Thank you so much for being a fan of our products, we love to see the Galaxy S24 Ultra is everything you could ever want in a phone and more! The camera is indeed fantastic for taking photos in any situation and with the Photo Assist option thanks to Galaxy AI, even more fun! The battery, like you mentioned, can last all day and night, meaning you have longer to do the stuff you love like taking epic photos of the moon! Many thanks for the five stars! ^CH at Samsung Support
Brilliant phone ! Does everything I want ! Camera is mind blowing Easy to use ! Super fast ! Storage 100% It's a big phone , heavy but I think it's got great feel Total satisfaction
I recommended this product.
Thank you for your five-star review of the Galaxy S24 Ultra, Vic! It's wonderful to learn that your new phone has everything you need, including a spectacular camera, powerful processor and large storage capacity. Not only that, but that's to our user-friendly One UI, you can navigate through all the incredible features with ease! ^CR at Samsung Support
I'm very happy with the phone. The battery holds the charge perfectly. The camera takes great pictures. Adding the ability to generate additional objects with AI is a miracle. It's a great design. It's a bright, colorful display. She performed at the highest level.
I recommended this product.
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Galaxy S24 Ultra, James! ^CL at Samsung Support
The Phone is great. Battery is awsome charging fast. Flat screen is amazing Camera great Very Fast phone
I recommended this product.
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^CH at Samsung Support
I upgraded from my previous Samsung Galaxy S23 Ultra. The battery life of the my new Samsung Galaxy S24 Ultra 5G has exceeded my expectations, consistently lasting the entire day and even reaching approximately 12 hours on one occasion. Although I have only been using it for four weeks, I am thoroughly impressed with its performance I particularly value the AI features that enhance my productivity, such as assisting in document creation. However, I kindly suggest that it would be advantageous if these features were offered perpetually without charge.
I recommended this product.
Thank you for sharing your incredible insight with us, and letting us know why you are so impressed with your new S24 Ultra! The powerful battery uses to usage to self-adapt, creating the best battery life possible, so it's fab to see that the power has exceeded your expectations when compared to your previous smartphone! We are also delighted to read that the AI features have improved your productivity, and are proving very useful for many day-to-day tasks. Please also be aware, there are currently no plans to charge for the AI features in the future. ^CR at Samsung Support
**Samsung Galaxy S24 Ultra Review – One Month In** I've been using the Samsung Galaxy S24 Ultra for a month now, and I can say without hesitation that it has exceeded my expectations in many ways. **Design and Build Quality:** The design of the S24 Ultra is truly stunning. The premium materials give it a luxurious feel, and the sleek finish makes it stand out. It's both elegant and modern, with a comfortable grip despite its large size. The display is vibrant, offering deep blacks and vivid colors that are perfect for streaming videos or playing games. **Performance:** Powered by top-tier hardware, this phone is incredibly fast. There is no lag when switching between apps, and multitasking feels seamless. The processing power handles everything I throw at it, from heavy gaming to intensive productivity tasks. The battery life has also been impressive; I can comfortably get through a full day without needing to recharge. **Camera:** The camera system on the S24 Ultra is one of its standout features. The pictures are sharp and full of detail, even in low light conditions. The zoom capabilities are remarkable—I've enjoyed exploring photography with the advanced telephoto lens. It's easy to capture stunning shots whether you're up close or far away. **Software Experience:** Samsung's One UI has come a long way, providing a smooth user experience while incorporating useful features like customizable widgets and enhanced privacy settings. I appreciate how intuitive it feels, making navigation simple even for those new to Android devices. **Conclusion:** Overall, after a month with the Samsung Galaxy S24 Ultra, I can confidently say it's one of the best smartphones I've ever owned. The combination of powerful performance, an exceptional camera system, and beautiful design makes it worth every penny. Whether you're a tech enthusiast or just looking for a reliable device for daily use, the S24 Ultra
I recommended this product.
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^LB at Samsung Support
It's very good, but unfortunately I will be changing phones, the camera is great, but as a dog walker the fact the shutter speed doesn't automatically change depending on shot leaves me with blurry pictures of peoples dogs
We are sorry to read that you are not quite happy with your Galaxy S24 Ultra because you noticed that, although the camera is great, the pictures of your animals are blurry. We would like to reassure you that this amazing device comes with an incredibly smart and powerful camera with up to 200MP and 8K video recording, which allows you to capture every subject, even in movement, with the greatest detail. You can use some of its incredible features such as Pro Mode and Tracking Auto-Focus, directly from the Camera Settings, which will allow you to take the best picture every time. We also recommend making sure that your phone is fully up to date for best performance from: Settings > Software update > Download and install. Please also don't hesitate to contact our Support Teams, who will be more than happy to assist you with making the most of your phone. You can find our full contact details and opening times here: https://spr.ly/6429w3odz ^CL at Samsung Support
This device is exceptional. By far the best device release Samsung have done. It's far superior in terms of aesthetics, the look and feel and the clean edges are classy. The AI search options are amazing and the speed is lightning fast. Game play is much improved graphically and literally pops now. Battery is great and lasts all day even with devices attached and at full power and device still cool as a cucumber. I haven't got to grips with the camera fully but so far it seems 100% improved and I live that you can edit easier. Ultra by name ultra by nature. Superb!
I recommended this product.
Thank you very much for your feedback! It's fab to see how much you love your new S24 Ultra! It is a pleasure to see how blown away you are by the super-sleek design of your new smartphone, and that you not only love the look, but also the ergonomic feel! Our magnificent Galaxy AI capabilities provide enhancements to your day-to-day life, whether you're home, at work or abroad, there are so many features to utilise! Thanks to the stunning Dynamic AMOLED 2X display with a 120Hz refresh rate, you can enjoy a super-smooth user experience and lag-free gaming and streaming! The battery also ensures your phone will keep you entertained and connected to the word all day long, even with heavy use throughout the day! There are a plethora of incredible camera features and settings to enjoy. For more information on how to use them, please check out this guide: https://spr.ly/6422szWno If you've like some additional guidance, please don't hesitate to get in touch with our Technical Support Team directly. You can find all our contact methods and their operating hours here: https://spr.ly/6423szWnU ^CR at Samsung Support
I love the performance and camera and picture and vedio quality and battrey back up is also an legit w
I recommended this product.
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^KF at Samsung Support
I love the 512GB storage for pictures Videos for fishing is excellent quality I adore the waterproof Ness of this Samsung galaxy S24 ultra 2! I am so glad that I liked the Samsung Galaxy S24 PLUS ➕️ that much, when I upgraded to the Samsung Galaxy S24 Ultra, the camera 📷 has rocketed from 50MP to 200MP on the same storage of 512GB & was well worth the upgrade financially. This was a fantastic investment for making memories 👏 😀
I recommended this product.
Thank you so much for sharing your wonderful experience with the S24 Ultra! We're thrilled to hear that you're loving the upgrade and the incredible features and capabilities of your new device. It's fantastic to see that the incredible 200MP camera has exceeded your expectations and that you're enjoying capturing memories with such high-quality images, as well as breathtaking videos of your fishing adventures! We're also delighted that the ample 512GB storage allows you to store all your precious photos without worrying about running out of space. Not only that, but the water-resistance rating makes this the perfect phone to take on adventures! ^AP at Samsung Support
I absolutely love this phone. There is just so much you can do on it. I've had mine around 6 months now an I really can't fault it at all. It still amazes me everytime I discover something new on it. Fantastic photos every time. I've had other smart phones but they are nothing compared to this one. Highly recommend buying one....an this is from a 52year old! Not technically hard to use either. 5* rating an more from me.
I recommended this product.
The camera is exceptional. It's the one feature I absolutely rely on. As for the big push by Samsung and others, to use AI, I've yet to be pulled down that rabbit hole. Everything else is pretty much the same. Yes, it's faster and I've bought a model with more memory, but none of that is new technology driving real change to the way I use my mobile phone.
I recommended this product.
Thank you for your five-star review of the S24 Ultra! We're delighted to hear that you find the camera exceptional and that it's become a feature you rely on heavily, and it's excellent to see you're making the most of it by capturing breathtaking photos! We appreciate your honesty regarding the AI features. While AI offers many exciting possibilities, we understand that not everyone is immediately drawn to it, but we know that once you explore them, you'll be amazed by the intelligence and ease they bring to everyday tasks! It's also great to know that the increased speed and additional memory have been beneficial, and we know this incredible model will continue to wow you! ^AP at Samsung Support
I moved to samsung over 10 years ago and it was the best move I made, I've recently upgraded from a Samsung galaxy s9 which served me well over the years and I'm now the proud owner of an s24 ultra and what an amazing upgrade it was. The camera is phenomenal and the design and performance is outstanding. The battery will last a few days on low to medium use and the S pen has been a hit with myself and my young daughter who loves to doodle a few drawings when we are waiting around and instant cure to boredom rather than watching videos or playing games.
I recommended this product.
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^CH at Samsung Support
I love this phone and I am extremely happy with it. The Samsung Galaxy S24 Ultra is the best choice for me. It has the best camera, performance, and design. I like the minimalistic color too. The S Pen is wonderful to use and to take notes. The camera is amazing. I love the battery backup; it can last a full day for me. the display quality is very good.
I recommended this product.
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Galaxy S24 Ultra, Anj! ^CL at Samsung Support
Love it.. best phone I've ever had... I go for the camera on phones and the camera is amazing.. I take alot of pics of bird's and many comments on Facebook about how good the pictures are and they are surprised when I say they are taken on my phone
I recommended this product.
It's fantastic to see that you already consider your S24 Ultra to be the greatest phone that you've ever experienced. We understand that the cameras are a key feature for our customers, so we always want to ensure that they're able to deliver the best quality possible. The cameras you now have more than live up to this approach as they will bring everything you look to capture into sharp focus, and deliver the most eye-catching results, which is very evident in the pics you provided. While we love the bird pics, we think you have a willing model available in the photogenic squirrel, especially as they know how to strike a pose. ^DB at Samsung Support
Samsung is the best company when it comes to service support and customers service, that what I have experienced. The phone S24 Ultra is the best phone for the photography.
I recommended this product.
We're ecstatic to see that you are enjoying the wonderful camera on the S24 Ultra! Capturing the Galaxy has never been easier, as demonstrated by your wonderful photos of the Moon. With 100x zoom, paired with the power of AI, you won't miss a single detail. We'll always be here to provide top quality support, to ensure that you can continue to have a five-star experience with your brilliant device! ^SK at Samsung Support
Absolutely brilliant choice. Sturdy. Very tactile. Excellent colour. Best camera I've ever had and exceptional picture quality. Soooo happy with choice xx
I recommended this product.
Thank you for the awesome 5 stars, Tracey! With the stunning, sleek and strong look due to the new titanium finish, and the stellar 200MP Wide Angle camera giving you those outstanding photos that you will not forget, the S24 Ultra is certainly an out of this world device! With the astonishing 2600 nit screen and the Corning® Gorilla® Armor display, this helps reduce those sun glare reflections giving you a more immersive experience, along with Vision Booster to enhance those colours and make them more vibrant. Not to forget the stellar Galaxy AI, giving you more options to bring your pictures to life, from Photo Assist to perfect those shots, to Sketch to Image, giving your photos more character! We are sure you will love your S24 Ultra for years to come! ^LB at Samsung Support.
Battery holds very well , getting nice pictures , design is quite similar to the previous model I owned so I like it .
I recommended this product.
S24 ultra is very awesome smart phone with many AI features. The battery backup is unbelievable.
I recommended this product.
Your S24 Ultra is the first step in an incredible new direction for our Galaxy, so we're glad that you're loving it! The brand-new AI system opens up all kinds of amazing new possibilities, and the dynamic screen will help you see details you never knew existed. The powerful battery will ensure that you're able to have it with you whenever, and wherever you need it. ^DB at Samsung Support
Veeeery user friendly and secure . Always on my device. Keeps my daily routines in check
I recommended this product.
It's great to see that you're finding that your S24 Ultra is benefitting you throughout your day, and you're finding it simple to navigate through. We know how important it is to keep your data safe, so we've given it a vault-like level of security to ensure this. ^DB at Samsung Support
I am enjoying the the experience of the samsung galaxy s24 ultra
I recommended this product.
Thank you for your stellar review, David! We're thrilled to see you're enjoying everything the fantastic S24 Ultra has to offer, and we appreciate your loyalty! ^AP at Samsung Support
Very nice and I’m very happy for this smart phone brilliant 👍
I recommended this product.
I bought and happy with this
I recommended this product.
I had a Note 9 after previously owning a Note 6 and 8. I changed for 12 months to a different brand, not Samsung, as money was tight. A very difficult year, no comparison so I decided to return to Samsung and go for the best. The s24 ultra is amazing. The camera and features in there are the best I've had. I also love the feel of it, find it very easy.
I recommended this product.
A very impressive upgrade path, Bepa - the S24 Ultra has a lot to live up to, and it gets the job done! The sleek design is complimented by the smooth and easy to navigate software, packed with an amazing amount of useful features. The camera is a real treasure, with a whopping 200 MP lens at the helm, ensuring that your memories are captured in rich detail. There's so much to love, and we're delighted to have you back in the Samsung family! ^SK at Samsung Support
the overall look of the phone is wonderful. looks amazing. I love the fact that it as the pen built-in. able to use it without looking around for it. the screen is very clear and vibrant. it is also very fast and runs smoothly. the camera / cameras are a big upgrade from my s20fe. can't wait for better weather for night shooting.
I recommended this product.
Thank you for your continued loyalty and upgrading with Samsung. We love having you with us! ^DB at Samsung Support
Not very far from S 23 Ultra which i also had but still a very impressive phone. I really love all the futures this phone come with. AI is also a huge improvement, daily use of the phone becomes more easier and more easy to organise everything I have on the phone such as pictures , documents, phone numbers and wearables.
I recommended this product.
Thank you for your continued loyalty and upgrading with Samsung, Adrian. We love having you with us! ^CR at Samsung Support
Great screen and I love the AI features but the photos I've taken so far aren't as good as I thought they'd be given the spec and it would be good to have more storage (j.e. support for a SD card) but, overall, an exceptionally good smartphone.
I recommended this product.
Thank you for taking the time to share with us this review about your happy experience with the amazing Galaxy S24 Ultra, Paul! We are pleased to read that you think this is an exceptionally good device overall; not only thanks to its advanced AI features, but also, with its immersive flat display and ultra-fast performance. We also appreciate that you wished for your phone to include a microSD storage space, which was removed to make the phone lighter, thinner and with a bigger battery, as well as better camera quality. Here you will find two links, with a wealth of information about the best settings and camera modes to use with your phone, as well as how to make the most of its Camera Assistant feature: https://spr.ly/6427w69tx - https://spr.ly/6429w69tL You can also expand your storage further by using a file hosting service such as OneDrive. If you need any help with making the most of your phone, please also don't hesitate to contact our Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://spr.ly/6420w69t0 ^CL at Samsung Support
By far the best phone out there even with the S25 Ultra just released, I have tried that and apart from curved edges I see nothing else different. The S24 Ultra is an absolute powerhouse and a beast!!!! Highly recomended ⭐️⭐️⭐️⭐️⭐️
I recommended this product.
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^CL at Samsung Support
Pretty perfect phone battery is great, camera is great, design is amazing, the flat display is better than last years, and the performance is the best on the market.
I recommended this product.
Thank you for taking the time to share with us this five-star review about your Galaxy S24 Ultra, and these lovely pictures taken with it! From its excellent performance and long-lasting battery to its superb flat screen, impressive camera system and amazing design; this phone offers you the best quality, features and components on the market! ^CL at Samsung Support
The s24 ultra is such a great phone . The camera is amazing quality with so many smart AI options. Battery life is superior to most phones to. A+++
I recommended this product.
Thanks, Rob, for your lovely review, and for sharing pictures of your beautiful fur-babies! We're thrilled to see how much fun you're having using the camera and that the AI features are providing you with an extra smart experience! With its long-lasting battery your new S24 Ultra can capture beautiful memories all day long! ^CR at Samsung Support
The screen is awesome, very versatile and fast. The best experience I've had in android so far.
I recommended this product.
Thank you for sharing your excellent experience with the incredible S24 Ultra! We're thrilled to read you've been wowed by the impressive display and that you're enjoying utilising your device for a variety of tasks, and that you appreciate the powerful performance! Thank you for your support, we know this magnificent phone will continue to wow you for years to come! ^AP at Samsung Support
working nice and smooth Very nice features Comes with good deal
I recommended this product.
Thank you for your stellar review, Tom! We're delighted to see you're enjoying the S24 Ultra's smooth and speedy processor as well as the plethora of fantastic features it offers! ^AP at Samsung Support
Everything good camera excellent pen and all other features
I recommended this product.
Thank you for the love and sharing your superb experience with us, your words put a smile on our face. ^CR at Samsung Support
I love the extra storage on it and the camera is brilliant.
I recommended this product.
We are delighted to read that you are already making the most of the impressive storage, advanced AI features and camera of your amazing Galaxy S24 Ultra! This incredible device is specifically designed to make your life more convenient every day with its fantastic technology! ^CL at Samsung Support
The Camera 📷 and speed of the device is very efficient.
I recommended this product.
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^CR at Samsung Support
I love the battery life of my phone i can go over 24 hours without charging it and it is just sp smooth and fast to use im so glad I traded in my s20 fe for this it was definitely time for an upgrade. I am very satisfied with the model design and love the galaxy ai feature of being able to circle to search and the s pen is incredibly useful for when I am at work. the camera quality is honestly the best I get alot of people wanting to have their photo taken at events using my phone and I enjoy being able to take photos to be able to post on my social media.
I recommended this product.
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your S24 Ultra, Riya! Thank you for your continued loyalty and upgrading with Samsung. We love having you with us! ^LB at Samsung Support
I bought this phone, in the colour gold, last month. After 4 years of having the same phone, this phone has been a game changer and also such an experience to explore the new samsung intelegence. The phone is so elegent in nature, a sophisticated design that elevates the user (especially whilst using the pencil (that is included with it)). The sound is of high quality and the image quality im very happy with my purchase. I fully recommend this product! In the photographs I've already put on the camera rings and the case on
I recommended this product.
The S24 Ultra has a exceptional camera quality with incredible zoom capabilities, powerful performance for smooth multitasking, long battery life, and advanced AI features that enhance photo editing. I love the display because of the vivid colours and high refresh rate, it has a beautiful sleek design.
I recommended this product.
We love reading that we’ve given you that five-star feeling, Justine. Keep enjoying! ^CH at Samsung Support
I love my S24 ultra which I bought on 03/12/2024, my husband was using his S24 ultra before and I loved his pH specific camera is awesome so luckily I found the black Friday deal and got one for myself violet colour which is beautiful. The screen size is perfect for me to watch daily episodes of my favourite dramas and documentaries. Thanks Samsung for great phone.
I recommended this product.
The phone is above my expectations. The battery lasts for 1 and half days which is good for me and the camera quality is outstanding, I take photos all the time and this is the one for me. Also combined with the performance, this phone is a BEAST with all the AI features. Just go for it, it is worth the buy.
I recommended this product.
The phone it has so many similarities with my old S22 ultra so is no difficult to use it. However, is so fast and the camera it's amazing. Can't wait to use it on holydays soon. Never regret the purchase and I highly recommend it 😊
I recommended this product.
I love the screen resolution but still trying to understand the phone properly there are many functions that I don't understand.
I recommended this product.
We're delighted to hear that you are enjoying the wonderful S24 Ultra, Jonsam, especially the high quality Quad HD+ display! We understand that there can be a learning curve when introducing new tech into our lives, so we have made a brilliant webpage filled with how-to guides and tips and tricks for your phone, which you can find here: https://spr.ly/6421USDDD If you require any further support with the features on your device, our Support Teams will be happy to help. You can find their contact details and operating hours here: https://spr.ly/6422USDDk You have a brilliant phone, and we're certain that you will soon be an expert! ^SK at Samsung Support
Bigger size and very good camera. Seamless and accurate transfer of everything from my old Samsung phone to new Samsung phone.
I recommended this product.
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^LB at Samsung Support
It's a beast and it does everything I want and more. Well done samsung you've made a matter piece and I love it.
I recommended this product.
Thank you for your feedback, Ricardo. It's fantastic to see that you're loving your S24 Ultra as much as you are, and that it's delivering everything you want from a smartphone with the most incredible performance levels. ^DB at Samsung Support
I've had the phone just a month and i really like the features very fantastic to use
I recommended this product.
We are thrilled to read that you think the Galaxy S24 Ultra is a very good phone, and that you would recommend it to anyone, Kidmo! In just a month you have already started enjoying its fantastic AI features, which are designed to make your life easier and smarter than ever before! ^CL at Samsung Support
Always had a samsung phone, never had a problem, sk easy to use, looooving it
I recommended this product.
Thank you for the five-star review, Woody! We are overjoyed to see how user-friendly you are finding your new Galaxy S24 Ultra! With our intuitive OneUI and ergonomic design, it couldn't be easy to make your way through all the magnificent features! ^CR at Samsung Support
Very nice and amazing phone with all the features and worlds best phone
I recommended this product.
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks, Anil! ^LB at Samsung Support
Very good performance and good speed Memory Mathew a lot of difference
I recommended this product.
We love reading that we’ve given you that five-star feeling. Keep enjoying, Suhai! ^CR at Samsung Support
Feels a good solid build, camera is amazing, really good battery life.
I recommended this product.
Nice camera quality on night time and day time with a HDR display.
I recommended this product.
Congratulations on your new S24 Ultra, what a great decision you made, Sam. ^CR at Samsung Support
Brilliant especially for the camera and very quick for everything
I recommended this product.
We love reading that we’ve given you that five-star feeling, Karlotie. Keep enjoying! ^CH at Samsung Support
Excellent Camera,screen,general feel,battery life.A great phone.
I recommended this product.
Thank you for your wonderful review! It is a joy to see how blown away you are with the spectacular features of your Galaxy S24 Ultra. Thanks to the beautiful AMOLED display, huge, powerful battery and magnificent camera, the S24 Ultra has so much to offer! ^CR at Samsung Support
Although the hardware, the software (except the issue with the "active apps" soft button often not responding) and the camera are worthy of a 5* review, the big issue I have found is the lifespan of the Oleophobic Coating (the coating that should stop fingerprints/grease showing) which is not what I would expect for such a premium phone with 7 years of software updates --- the coating first failed to the point where the fingerprint recognition often would not working and needing wiping every few hours after 8 months of normal use, and even after a screen replacement 5 months ago, has once again got to need wiping a few times a day.
We’re sorry to hear about your experience with the Galaxy S24 Ultra, and we appreciate your feedback. Please don’t hesitate to get in touch if you still need support, and we’ll be ready to help. Our full contact details and operating times can be found here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support
I’ve been using the Samsung Galaxy S24 Ultra for more than 4 weeks now, and I must say, it has completely blown me away! I bought the 1 TB model during the black Friday sale. This phone has everything I’ve wanted in a flagship device and more. First off, the display is gorgeous! The 6.8-inch AMOLED screen is vibrant, sharp, and super smooth with its 120Hz refresh rate. Watching movies or playing games on this screen feels like an experience. The design is sleek and premium, and it feels solid in hand without being too bulky. The phone is incredibly fast. I’ve had no lag or stutter, even when multitasking with several apps open or playing graphic-intensive games. The Snapdragon 8 Gen 3 processor really makes a difference, and with 12GB of RAM, everything runs flawlessly. The camera is a huge selling point for me. The 200MP main sensor takes unbelievably detailed photos, and the zoom capabilities are next-level. I’m a fan of photography, and the night shots are stunning—bright, clear, and sharp even in low light. The S24 Ultra makes taking great photos effortless. Battery life is solid. I can easily get through a full day with moderate usage. I love the 45W fast charging—it’s so convenient to get a quick charge when I need it. The reverse wireless charging is also a cool feature that comes in handy. The S24 Ultra is, without a doubt, one of the best phones I’ve ever used. It offers top-notch performance, a fantastic camera, and an amazing display. It’s definitely worth the price if you’re looking for a premium, future-proof device. Highly recommended!
I recommended this product.
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Galaxy S24 Ultra, Jn. ^CL at Samsung Support
I got the Fold 7 on the 22nd of July. I smart switched from Fold 6 to 7. That is the longest time I used the Fold 7. After that, I put it back in my phone pouch. Every day I would look at it and admire how thin it is. But upon looking on the 3rd day, I noticed that it was not fully flat when I unfolded it. For a phone this expensive, it shouldn't have this kind of issue. I don't like the replacement journey. It was a hassle and overwhelming. I should not have ordered the Fold 7; my Fold 6 is a year old now and some days, and it is still flat when unfolded. I regret buying the fold 7.
Thank you for taking the time to review the Galaxy Z Fold7. We pride ourselves on creating devices that exceed our customers expectations, and we're disheartened to see this has not been the case for you on this occasion. We would love to look into the issue you mentioned regarding the phone unfolded not being completely flat. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CH at Samsung Support
The camera is the reason why I bought this phone and it did not disappoint. I love the colors and quality of my pictures! I had A55 for a bit and although it was great at everything I was missing badly the good quality photos. The battery in A55 was definitely better, I had to charge only every 2 days, which was something new and exciting. Here I have to charge every night. But it doesn't matter since my pictures are great and the screen so much bigger! I lobe the design too. The grey color is so elegant! Overall performance is great, kind of wish battery would hold better, but the phone has so may functions! I can hear on the phone better than in my previous one, the brightness is visibly better too. I sm soooo over the moon that I decided to buy this phone!
I recommended this product.
Excellent mobile with longer lasting battery between charges. Battery saver helps prolong battery life. The camera is fantastic, got many excellent wildlife shots, the zoom is brilliant. Lots of helpful tips on board make this a top class phone. The price was excellent direct from Samsung with discounts and trade in of my S20 Ultra.
I recommended this product.
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your S24 Ultra! ^LB at Samsung Support
I love my s24 ultra and I have it in the colour titanium violet. First of all, the performance is outstanding and the display is also outstanding. The camera is amazing (I will post a picture of the moon using my camera on the s24 ultra) and there was never any issues with it. The battery is amazing and works just like my previous s23 ultra which I loved before I got my new phone upgrade. Samsung honestly you have never disappointed me and I have been using my galaxy s24 ultra for 7 months now and I can tell you that yous have really showed a difference in each product yous design and like yous said on my galaxy tab s10 ultra review that yous will never disappoint me, yous haven't lol This phone is my best friend, really reliable and I won't ever need to rely on a note book and pen cause I can just whip out my spen instead hahaha
I recommended this product.
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^LB at Samsung Support
I just got my S24 Ultra and I am just starting to get used to it, 1st and foremost was the screen which I had heard nothing about surprisingly, the lack of reflections was amazing, the AI in photography is simply stunning as with the Gallery app , I was blown away how easy it was to make perfect stickers, so much more im still discovering, but I am glad I bought it, absolutely amazing and I don't know enough yet to comment further, thanks Samsung.
I recommended this product.
A couple of days in now and I have to say it's excellent. The screen is awesome, clear, bright, sharp. I like the square edges to the design, feels more rugged somehow and easier to hold. Camera(s) are a great step up, waiting for my next gig or northern lights to see what ic can really achieve. It's fast in operation and battery's lasting well. Time will tell but I am having zero issues, just the usual niggles of swapping to a new phone.
I recommended this product.
We are thrilled to read that it has only been a couple of days, and you are already enjoying an excellent experience with your amazing Galaxy S24 Ultra! As you mentioned, not only does this device boast an awesome screen, which is clear, bright, vibrant and immersive; but its advanced design with flat screen makes it easier and more satisfying to hold than ever. We are also glad that you found setting up its fantastic cameras very useful, and we share your enthusiasm as you are waiting for the next natural show of northern lights to unleash their potential. Finally, it is great that you are impressed by the battery and performance of this phone, which we are confident will continue to deliver a premium experience for a long time to come! ^CL at Samsung Support
Great phone , the processing speed is amazing the camera is phenomenal (if you like taking photos of the moon like me it does a really good job at that despite it just being a phone) and battery life to last all day , the only singular downfall I can say is that the galaxy AI for we browsers is only exclusive to the Samsung internet app so if you use chrome and have all your passwords saved on there get ready to move them all over
I recommended this product.
Thank you for taking the time to share with us this stellar review about your amazing Galaxy S24 Ultra, as well as these breathtaking pictures of the moon taken with it! We are glad to read that you are fully making the most of its enhanced 200MP and 8K camera system, as well as of its long-lasting and intelligent battery, which keeps you powered for the whole day and beyond. We also appreciate that you wished for the AI Browsing assist feature to be available on different internet browsers as well as on the Samsung Internet app. From our end, we will certainly make sure take your feedback on board, so we can use it to drive future innovation and improve these incredible features even further in the future. In the meantime, we hope that this incredible device will continue to amaze and impress you every day. ^CL at Samsung Support
My s21 ultra was having some issues so I got myself a S24 ultra it is so much better like the battery lasts way longer and it was nice to get 256gb out of the box .. the camera needs a bit if work still but I'm getting some nice photos using the Expert Raw mixed with the camera.. plus had a good deal with o2 every 90 days I can get a new phone so when the s25 ultra comes out I can upgrade for the same price I'm paying now 😃😃..
I recommended this product.
We are pleased to read that you found the perfect upgrade to your previous device with the superb Galaxy S24 Ultra! It is fantastic that you have already started making the most of the long-lasting and intelligent 5000 mAh battery of this device, and that you are also happy with its impressive storage. We are confident it is only a matter of time before you become a pro at using every single feature of the camera of this device for the best results, and we are glad that you are making the most of the Expert Raw app to reach new heights of quality and realism with your pictures and videos. We cannot wait to impress and amaze you again with our future technology and products, so you can continue enjoying the advanced technology that makes our phones always the best choice. ^CL at Samsung Support
Love my new Samsung s24 ultra, I've been hearing lots of praise about the Galaxy S24 series. they're just had to have ,insanely fast, they take incredible photos, the battery just keeps on going, the screens look amazing, the design feels super premium. Enjoying everything about my new phone so good bought second phone for my partner
I recommended this product.
Thank you for your awesome feedback, Ronnie! We are over the moon to see how much you are enjoying your brand-new Galaxy S24 Ultra! Power, beauty, intelligence... What more could you ask for! ^CR at Samsung Support
I just got my Samsung S24 ultra because I needed an upgrade from my Fold 4. It looks big but it's so sleek and not heavy at all. The camera is so clear and beautiful. So far the battery life has been superb. It's superfast and all I have done so far like watching a movie has been so clear and bright. I wanted to buy it in time for my birthday and I got the 1TB. super excited about this.
I recommended this product.
Thank you for sharing with us this stellar review about your fantastic Galaxy S24 Ultra with 1TB of storage, which was the perfect birthday present! We are delighted to read that you are impressed by its compact and lightweight design, as well as with its incredible camera and superb battery life. Additionally, it is great that you have noticed how fast it is thanks to its powerful Snapdragon 8 Gen 3 for Galaxy processor; and that you have also been enjoying watching your favourite content on its bright, clear and immersive 6.8" flat display. This fantastic device is packed with everything you need to elevate your life to the next level of smartness. Enjoy! ^CL at Samsung Support
The camera is awful and the video it's not clear . Pictures are more yellow than pink. The quality if the camera is not good at all same as when you do a video. So not happy at all. My note 9 took better pictures. Very very disappointed 😞 the only thing good is battery life. Overpriced phone for what it is your better off getting a 200 pound phone with better camera
I love the new feel of the phone, the camera is fantastic. The battery life is okay since my old phone too had 5000 mah capacity. I thought that the cooling system would be way better but its average since I do moderate gaming on this device, the display refresh rate is just spectacular and worth it. Overall this phone is good.
I recommended this product.
We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks, John! ^LB at Samsung Support
I love this phone. It's fast and easy to use but the upgrade in the camera over my last phone was worth it alone! The quality of the pictures have been amazing. I'm also delighted with the screen clarity in terms of being able to use it in direct sunlight and it is still visible on the brightest of days.
I recommended this product.
Thank you for your magnificent review! We're delighted to see you're enjoying the incredible upgrades we've made to the S24 Ultra camera, and thank you for sharing your stunning shots with us! It's also excellent to see you appreciate the bright display that provides the clearest picture even on the sunniest of days, as well as its speedy performance and ease of use! ^AP at Samsung Support
Ive always had Samsung Galaxy phones for 15 yrs or more, the one thing ive noticed is that they simply get better each time i upgrade, and this S24 tops then all, especialy now with 5G, very happy with the flawless speed it gives.
I recommended this product.
We always look to make noticeable improvements with each new release into our Galaxy, and your S24 Ultra is certainly no exception to this rule. It's not only packed with all of our latest and greatest tech to date, but is the first step in an exciting new direction for our range, it ushers in a whole new era of mobile AI. We're glad that you're loving the smooth and effortless way that the 5G connection helps you explore the online world. ^DB at Samsung Support
It's absolutely marvellous and easy to use without too many technicality in setup. Am happy with this purchase and always excited using the AI tools,brilliant camera that bring taken pictures to live and the slick phone case
I recommended this product.
We love reading that we’ve given you that five-star feeling, Tosiano. Keep enjoying! CH at Samsung Support
Absolutely love the phone best phone I've owned by far, camera is insane on it and there's so much u can do on it I still haven't figured everything out
I recommended this product.
We are elated to see you are loving your stellar S24 Ultra, Stek. The whopping 200MP Wide-angle & 2x Optical Quality Zoom camera will not fail to impress you, and we cannot wait for you to start taking stunning pics! We cannot wait for you to explore the full possibilities this phone provides, such as the incredible Galaxy AI. We have expanded the Galaxy universe even further, there is no stopping us! ^LB at Samsung Support
I have had Samsung phones for over 15yrs and this has been the best phone so far. Great size screen, quality camera & and easy phone to navigate.
I recommended this product.
Thank you very much for taking the time to write a review for your new S24 Ultra! This magnificent AI phone has everything you need to enhance your day-to-day life! Whether it's capturing photos, gaming, surfing the web, social media, sketching or AI features, the S24 Ultra can do it all! ^CR at Samsung Support
Excellent phone overall. The AI interpreter is fantastic, my daughter is having some conversations with her grandparents, finally!
I recommended this product.
Absolutely beast of a device, can't belive how good it is the feel the tech under the hood the Ai its perfect. I love it so much
I recommended this product.
Thank you for sharing with us this fantastic five-star review about your amazing Galaxy S24 Ultra, and those brilliant pictures taken with it, Moe! This fantastic device is packed with the absolute best of AI features and technology, to give you the ultimate smart experience every day! ^CL at Samsung Support
Very fast powerhouse of a phone! Excellent camera, clever AI features, plenty of storage and incredibly bright, sharp display.
I recommended this product.
Your S24 Ultra takes all the superb quality that you'd expect from our range and boosts it all to incredible new levels. You'll be able to capture your entire day in the most incredible detail and the extensive storage means that you won't have to select which snaps to delete to free up space. The amazing new AI features open up a while new Galaxy of possibilities, and the stunning display will allow you to view everything in the crispest detail. ^DB at Samsung Support
Perfectly in good condition and fantastically working.Is one of the best products so far .
I recommended this product.
It was amazing i really like it.and also I trust only samsung.Thank you so much.
I recommended this product.
Wonderful option 👌. Best quality 👌. Easy to use and the best option 👌
I recommended this product.
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^CH at Samsung Support
Love the phone but with all the insane features comes it's sheer weight
I recommended this product.
Thanks for the great review and sharing your feedback with us! Should you ever need us, our friendly Support Team are on hand, you can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^SK at Samsung Support
I love the camera if the new Galaxy Ultra24. The AI feature is cool.
I recommended this product.
Thank you for sharing your wonderful photos with us! We are absolutely delighted to read how impressed you are with the beautiful camera and innovative AI features! Enjoy! ^CR at Samsung Support
Love the design, love the camera. Overall, it is worth the price.
I recommended this product.
We love reading that we’ve given you that five-star feeling. Keep enjoying! ^SK at Samsung Support
Great battery, and taking pictures and features are brilliant
I recommended this product.
We are pleased to read that you think the Galaxy S24 Ultra is the best Android phone, Neneng! As you mentioned, not only does this device boast a long-lasting and intelligent battery that keeps you powered for as long as you need it; but its AI features are also impressive, while its camera lets you take breathtaking pictures at every shot. We would also like to share with you this link, where you can find the best tips and advice about how to enjoy a five-star experience with this powerful phone: https://spr.ly/6427U6wAL ^CL at Samsung Support
Fantastic camera easy to use and I fantastic to draw pictures
There are plenty of things to love about your S24 Ultra, and it's great to see that you consider the camera to be chief amongst them. You'll be able to capture every moment of your life in superb detail, and the AI will even help you explore your creativity by adding your own touch to your snaps. ^DB at Samsung Support
I like design, camera, battery life and very easy to use.
I recommended this product.
Congratulations on your new S24 Ultra, what a great decision you made. ^CR at Samsung Support
i can't say it's a completely perfect one. but i like it. before this i was using s23 ultra so comparing to that i don't feel much differences. i am just normal user so maybe that's whay i don't feel the differences. the one thing disappointed me is that the flat screen. i liked the curved screen. and in the Camara section i think it need to be improve a little. but the performance is good . its fast and smooth. the display quality and everything is better. and the new AI features i liked it . some of that are very useful some times like circle to search.
I recommended this product.
Thank you for your four-star review, Ziad. We are pleased to see that you are enjoying the powerful performance, display quality and new AI features of your new Galaxy S24 Ultra! We are sorry however that you do not like the flat display, and feel that improvements are needed to the Camera app. When it comes to the Camera app, we would like to hear your insight and get a better understand of how you feel we can make it better. Please get in touch with our Technical Support Team, who are keen to get feedback. You can find all our contact methods and operating hours here: https://spr.ly/6428cJvWK. ^CR at Samsung Support
I have only had it a few weeks and I think it's great
I recommended this product.
The Samsung Galaxy S24 Ultra is a powerhouse flagship that excels in design, performance, and features. Its 6.8-inch Dynamic AMOLED 2X display offers stunning visuals with vibrant colors and a smooth 120Hz refresh rate. Powered by the Snapdragon 8 Gen 3 (or Exynos 2400), it delivers lightning-fast performance and handles multitasking effortlessly. The 200MP main camera captures incredible detail, while the 10x optical zoom and ultra-wide lens provide versatility for photography enthusiasts. With a 5,000mAh battery, fast charging, and the intuitive One UI 6.0, it’s built for productivity and longevity. A premium device worth every penny.
We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your S24 Ultra, Sanjay. ^CR at Samsung Support
It's awesome and I love it .I love every bit of it.
I recommended this product.
We love reading that we’ve given you that five-star feeling, Ola! Keep enjoying! ^CL at Samsung Support
Love The picture quality and speed of the phone ..
I recommended this product.
We are over the moon to read how impressed you are with the powerful speed and performance of your new Galaxy S24 Ultra! This magnificent AI phone has so many incredible features, including of course the stunning camera capabilities! Enjoy! ^CR at Samsung Support
Loving my new phone the camera is awesome 😎💙😉👌
I recommended this product.
Love it, easy to use features. Great photo quality
I recommended this product.
There are plenty of new intelligent features to find in your S24 Ultra, but you'll still find it as effortless as ever to navigate through it all. The AI powered camera will capture every moment of your life like never before. ^DB at Samsung Support
From the second I opened the box and set eyes on the Galaxy S24 Ultra, I fell in love! Having not used Android in 6 years, the S24 Ultra instantly reassured me that I made the right choice. The titanium shell gives it a stunning, luxurious feel, making it a standout device. The screen on this phone surpasses any other, providing an unparalleled visual experience. The moment I set it up, the S24 Ultra's AI features blew my mind. Packed with innovation, this device boasts an array of amazing features that enhance both functionality and user experience. The battery life has more than exceeded my expectations, providing reliable performance throughout the day. With 5 mind-blowing cameras on the back, the photos captured are nothing short of fantastic. The phone's lightweight design and impressive screen size contribute to a delightful user experience. The sound on the S24 Ultra is loud, crisp, and truly amazing, adding another layer to the overall multimedia experience. In my opinion, this device is hands down the best smartphone on the market, offering a perfect blend of futuristic features, top-tier performance, and an elegant design. The Galaxy S24 Ultra has rekindled my love for Android and set a new standard for flagship smartphones.
I recommended this product.
Thank you for taking the time to share with us this fantastic five-star review about your superb Galaxy S24 Ultra, John! We are thrilled to read that you enjoyed a premium experience with this device as soon as you took it out of the box, and that you immediately fell in love with its smart and incredibly intuitive Android software. Furthermore, we are glad that you found the new and incredible Titanium frame a luxurious addition to its already premium design, and that you were also impressed by its immersive and striking 6.8" Dynamic AMOLED 2X flat display. It is also wonderful that its fantastic AI features thoroughly impressed you, and that you found its long-lasting battery and advanced camera system to be superb and exceptional. Moreover, we are pleased that you also noticed how incredibly clear and crisp the sound quality and volume of this phone is, coming from its enhanced speakers. You can now make the most of a flagship device that is most certainly one of the greatest on the market, and that it comes with everything you need to upgrade your life to the next level! ^CL at Samsung Support
Great camera.pics of Ben Lomond from Greenock.
I recommended this product.
The Samsung Galaxy S24 Ultra is an impressive phone. It's fast, the screen goes ridiculously bright (2,600 nits!), the camera is without a doubt the best smartphone camera I've ever used (200MP main camera!), the titanium frame feels premium to touch, the anti-reflective screen coating is leaps ahead of any other smartphone screen I've seen and the Galaxy AI is actually pretty fun to use. This is an easy to recommend upgrade for anyone.
I recommended this product.
Thank you so much for letting us know why you are so impressed with your new S24 Ultra! With a stunningly bright display, impressive camera capabilities, a premium design and a plethora of intelligent features including Galaxy AI, it's no wonder you're so impressed! ^CR at Samsung Support
The S24 Ultra was easy to set up using Fast pair by following the instructions I saw on: https://www.samsung.com/uk/support/mobile-devices/how-to-set-up-your-galaxy-s24-using-fast-pair/. If I can set up the phone; then anyone who follows the instructions should be able to - as I was not confident or sure initially. The storage space (bought the 512GB) is fantastic - so hopefully no more "storage almost full, free up space" notifications received on my previous 64GB S8 phone. The battery life is good. I love the quality of pictures taken. The S24 Ultra offers a lot of things - have only used it for about two weeks and still learning each day. Love it.
Thank you for your continued loyalty and upgrading with Samsung. We love having you with us! ^LB at Samsung Support
I bought the Samsung Galaxy S24 Ultra a couple of weeks ago and I am very happy with it. It has a stunning 6.9-inch AMOLED display with 120Hz refresh rate, which makes everything look smooth and crisp. The screen resolution is 3200 x 1440 pixels, which gives a pixel density of 511 ppi. The display also supports HDR10+ and has an adaptive brightness feature that adjusts to the ambient light. The camera system is amazing, with a 108MP main sensor, a 12MP ultra-wide lens, a 10MP telephoto lens, and a 10x optical zoom. The main camera can capture 8K videos at 30 fps, and has a laser autofocus and optical image stabilization. The ultra-wide lens has a 120-degree field of view, and can also shoot macro photos. The battery life is also impressive, lasting for a full day of heavy use, and the 45W fast charging is very convenient. The phone has a 5000 mAh battery, which supports both wired and wireless charging. The phone also has a reverse wireless charging feature, which can charge my other devices. The S24 Ultra supports 5G connectivity and WiFi 6 which both offer a faster and more reliable internet connection. The design of the Samsung S24 Ultra is truly beautiful, the combination of the titanium frame and the back glass really offers that premium look and feel. My only slight gripe is the fingerprint scanner is also sometimes unreliable, as it is embedded in the display however using the extend unlock feature allows you to keep the phone unlocked whilst in a trusted place or whilst connected to a trusted device so this negates that issue. Overall, I think this is one of the best smartphones on the market right now, and I would recommend it to anyone looking for a premium device. It has a superb display, a powerful camera, a long-lasting battery, and a fast performance. It is a bit expensive, but it is worth the money.
I recommended this product.
Pros: At first I loved it. It seemed like a significant upgrade from my S21 in some respects. It's fast and responsive. It has a lot of features but those are mostly the same as any other phone. The battery is better than any previous phone I've had. Cons: extraordinarily expensive. By far the most expensive phone I've ever bought. Most of the AI features are pointless and I almost never use them. Circle to search is essentially Google lens but slightly quicker. The live chat translate has almost no application. It doesn't really do anything better than the S21. It just happens to be sharper and quicker. Slightly better camera but it isn't something that makes me go "Wow". The best photos I've ever taken were on my S21. I had my SGS24ultra for around 3 months and it broke suddenly and unexpectedly. Just decided to stop reading the sim card without any warning or incident. I fully reset the phone to factory settings (inconvenience) and it didn't fix the issue. Losing the use of my phone has been an inconvenience that I cannot put into words. I use my phone for work and to navigate. I went on holiday over the bank holiday weekend and had to rely on WiFi and the kindness of friends/the public. It was embarrassing considering I have a phone that cost this much. It left me stranded at times when I really needed it. There's no replacement phone so I have to wait over two weeks with no phone use (4G, calls or texts) or anything while someone to comes to repair it. I've never had anything like this happen with a phone before. This is not at all what I'd expect for a phone that retails well above £1000. Sadly I've lost faith in the brand and this will be probably be the last Samsung phone I buy. It just isn't worth it. There are other phones that exist, can do the same things and cost much less. Especially considering that the only thing about it that was a noticable step up from the S21 was the battery. Thanks for reading.
Thank you for taking the time to share with us this in-depth review about your experience with the Galaxy S24 Ultra. We are sorry to read that, although you enjoyed this incredible device in the beginning with its enhanced performance, battery and features; you didn't like the phone in the end as you experienced an issue with the device not reading your SIM card, and also, because you didn't find the AI features very useful, and because you felt like the device wasn't the best value. It is of the greatest importance to us to ensure you can take full advantage of the endless possibilities given by this powerful, smart and incredibly advanced device to make your life as easy as possible. We appreciate the importance of having a fully working device for your daily needs, especially while you are on holiday, and we are confident it is only a matter of time before you will be able to make the most of your phone once again. Our engineers will make sure to restore it to its fully working condition, so you can continue taking full advantage of its features and functions for a long time to come. We would also like to share with you this link, from our colleagues abroad, where you can find the full list of AI features of your device, as well as how to use them correctly to make any task or as easy as possible: https://spr.ly/6427eY99B Finally, we would like to reassure you that the price of our phones is determined after careful consideration and marketing influence by our operational team at international level. The final price considers every aspect of the phone, such as the high quality of materials and components it is made of, its features and specifications, as well as the after-sale service and support, its warranty and repair service. ^CL at Samsung Support
I carried out a software update which has completely killed the phone. Every time the phone is switched on, it is stuck in a never ending rebooting loop. The phone cannot be accessed at all. Someone is coming to fix it on Wednesday meaning I've been without the phone for nearly a week. To also top it off, once the phone is "fixed" all of my data is going to be wiped and I've already sent my old phone back as part of the trade in offer so I will have to manually recover all of my data. Not the greatest first impression. My S22 Ultra never experienced any issues so I was confident I was getting a great phone this time around. It's safe to say I won't be carrying out and future software updates.
We are sorry to read that you have not been able to make the most of all the advantages of your amazing Galaxy S24 Ultra as you have been experiencing an issue with a software update, and with your phone restarting continuously. While we appreciate that this situation is not ideal, our engineers will be able to get to the bottom of this for you, to understand what is causing this issue to happen and do everything possible to fix it. In the meantime, if you have any questions, please don't hesitate to reach out to the engineer your device is serviced with; or any of our Support Teams, who will be able to look into your case and offer you full support. For future reference, you can find our full contact details and opening times on our Contact Us page here: https://spr.ly/6427eZCwZ ^CL at Samsung Support
Phone wise this phone is literally a min computer, super smooth at everything i use it on, lasts me from 6am in the morning all the way to 6pm even though im always on my phone for work and research. Price wise it might seem expensive however its extremely cheap for the features it provides, furthermore no one can complain about the 7 years of updates promised by Samsung. An overlooked feature by many is the Galaxy pen, all i can say is that its amazing to have an in built doodle tool whilst working to be able to preoccupy yourself with, its also useful whilst taking selfies, this is due to the fact you can put the phone down on the floor, walk away, then take a picture (solves the issue of who has linger arms to take the family pictures) Another amazing feature of this phone is the processing power and the ram available, 12GB of ram should be plenty for most people and their multitasking. Only recommendations for new users would be to turn off ram plus as its automatically enabled but not at all needed. Anyway back on the subject, the phone can multitask many applications at once and keeps games open for quite some time if not exited out of, everything runs very smoothly. Screen resolution and quality- quality wise, the screen is amazing. The resolution of the phone is insane, everything is so high quality and crisp, make sure to investigate those settings. The screen itself also has the anti reflective glass which has been fabulous, the screen toughness is also up there with the armour glass which seems to not even scratch. I love using this phone for taking pictures, if you know how to edit phones settings then go ahead any you will see how amazing the cameras on this device truly are. Design wise alot of people complain about the "sharp" edges, i think it looks amazing, however if you are concerned about the edges digging into your hand dont complain, just get a phone case. Review wise this is where it comes to an end i just wish i knew that the s25 ultra would have been the same price, would yave rather bought that if i knew but its all good still happy with the phone.
I recommended this product.
I was expecting more from the Battery in terms of longevity. Given you can only use 60% (we are now advised to top up at no less than 20 up to 80 to preserve battery life) this is very important. Why not get rid of the redundant pen (who really uses it?) for more battery space? Performance is lack lustre. It's no real perceived difference from my S21 ultra. Camera is superb. The 200 megapixel really gives great detail when you zoom in. Design meh. It looks identical so nothing new here. Display is what I'm used to. The AI assistants are great in places, particularly the simultaneous translation and annoying in others. Sometimes I just want to get to a website not see your interpretation of it. Why can't Bixby either go away or replace my Alexas? Make it useful.
I recommended this product.
Thank you for taking the time to share with us this in-depth review about your experience with the Galaxy S24 Ultra. We are pleased to see that you have rated this product positively with four stars, particularly because of its top-quality display, ultramodern camera system and useful AI features. Still, we also appreciate that you can see some room for improvement, as you would have expected the battery life as well as the performance to be better compared to the Galaxy S21 Ultra, and for the S Pen not to be included with it. Additionally, it is our understanding that you wished for the design to be more different compared to its predecessor, as well as for Live Translate and Bixby to me more useful. From our end, we will certainly make sure to pass this feedback along, so we can use it to improve this device with our future software updates, as well as our future products for an even smarter and more productive experience. In the meantime, we would like to share with you this link, where you can find all the enhancements and innovations packed in this device, which are ready to make a difference: https://www.samsung.com/uk/mobile-phone-buying-guide/introducing-samsung-galaxy-s24/ In the meantime, if you have any questions about how to get the most out of your Galaxy S24 Ultra, please also don't hesitate to speak to our Support Teams. You can find our full contact details and opening times on our Contact Us page here: https://bit.ly/SamsungUK-BatteryOptimisation ^CL at Samsung Support
Amazing phone with spectacular performance of Battery, Sd 8 gen 3 and much more. My favourite colour with 1tb variant. Seven years software was actually a surprising shock to me which is another benefit to hold this phone for long. My hands are small yet love the big devices for my taste and choices. Got free watch 6 to connect with my s24 ultra so huge bargain for this phone. I also know that with updates with time, the phone will get even better so I will give them time to make it even better. Recommended
I recommended this product.
Thank you for taking the time to share with us this five-star review about your wonderful experience with the Galaxy S24 Ultra, Maan! We are thrilled to read that you think this is an amazing phone, especially thanks to its intelligent all-day battery and spectacular performance, given by the Snapdragon 8 Gen 3 for Galaxy processor. Additionally, we are pleased that you are happy with its inspiring colour, superb storage space as well as with its smart software, which will continue to update and improve for a very long time. Furthermore, we are glad that you made the most of one of our fantastic offers to grab a free Galaxy Watch6, which you can connect to your phone to elevate your Galaxy Ecosystem to the next level. The Galaxy S24 Ultra comes with everything you need to make your life epic! ^CL at Samsung Support
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I have got the s25 ultra, its absolutely amazing, honestly I was considering the 17pro max, pixel 10 pro xl, and the s25 ultra for over 3 months, and did lots of comparisons, all were good products, but by far the s25 ultra blows everything out of the water, its the king of all phones. Looks amazing, super snappy and powerful with the smpdragon 8 elite Gen 4, the best camera in smartphones, absolutely polished samsung one ui, honestly I am amazed for days, superb AI …functionality, I have been gaming all day it barely gets warm, superb display and battery performance is better because of the more efficient cpu, honestly glad I made the right decision and would do it again.smartphones, absolutely polished samsung one ui, honestly I am amazed for days, superb AI … functionality, I have been gaming all day it barely gets warm, superb display and battery performance is better because of the more efficient cpu, honestly glad I made the right decision and would do it again.
I recommended this product.
We’re thrilled to see how much you are enjoying your S25 Ultra, Rajjdeep! It’s great that after deep research, the incredible capabilities of this model blew you away. The sleek design is perfectly complimented by the rich display and the speedy processor, which works in harmony with the battery to give you life all day. The 200 MP main camera lens captures true to life images, which can be edited easily with Galaxy AI. It’s the ideal device for gaming, work, and play - this model really has your back! ^SK at Samsung Support