Galaxy Fold7 Enterprise Edition

Jetblack 512 GB
SM-F966BZKCEEB

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Galaxy Fold7 Enterprise Edition
Jetblack 512 GB

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Reviews

Galaxy Fold7 Enterprise Edition

4.7

Recommended by 96% of customers.

Write a review

The Overall Rating and the average star scores are made up of incentivised and non-incentivised reviews; as well as in store product demonstrations.

5 stars 82%
4 stars 12%
3 stars 3%
2 stars 1%
1 stars 2%
Features 4.6
Performance 4.4
Design 4.5
Value 4.0
AI Functionality 4.3
Ease of Switching to Samsung 4.5
AI review summary
  • The device offers a sleek, lightweight design with a stunning 8-inch inner display and 6.5-inch outer display, both featuring vibrant colors and smooth 120Hz refresh rates.
  • It delivers powerful performance for seamless multitasking and productivity, and the 200MP main camera captures detailed, high-quality photos even in low light.
  • Additional features include useful AI-powered functions and all-day battery life.
  • While a few minor drawbacks were noted, the overall consensus is that this foldable smartphone provides a premium and versatile user experience.
AI-generated from customer ratings & reviews, and may include incentivized reviews.

Reviews with images & videos

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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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554 Reviews

Daniels
5 (9,999)

2025-08-24

Northampton, Northamptonshire.

5 (9,999)
The display is quite impressive, crease has decreased an AMAZING amount, I am quite clumsy so the phone has fallen and survive every fall, on hard tiles, brick and carpet! Hope to see charging 2.0 tho, as the battery takes a while to charge. The camera is absolutely amazing! I use it to take pictures of flowers all the time, but the performance is okay. It is great while playing games but struggles to play YouTube above 1080p, but it may be a me issue. But I have tried to apply a silicon case to it and found out that the phone corners are really easy to accidentally bend, and now the top left corner (when unfolded) is slightly bent outwards and doesnt sit fully flush with the other side, like a millimeter or two off.
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I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBCEUB)

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)

Ease of Switching to Samsung

5 (9,999)
Response from Samsung:
2025-08-25

CX

Thank you for your lovely review of your Z Fold7! From the 200MP rear camera, striking 8" Dynamic AMOLED 2X QXGA+ main display and impressive 4,400 mAh battery, you'll get the ultimate performance! We are sad to read that this has happened to the phone, with the Aluminium Frame, this is built to last, however, if any sort of physical damage is occurred, this will need repairing and will be chargeable. You can always contact our Support Teams who are on hand to help with this. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Arunavu
5 (9,999)

2025-08-28

London

5 (9,999)
One of the best device everything is so perfect can't expect more loved it
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I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBNEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)

AI Functionality

5 (9,999)

Ease of Switching to Samsung

5 (9,999)
Response from Samsung:
2025-08-29

CX

It is amazing to read you are loving your new Z Fold7! You will love this epic phone for years to come! ^LB at Samsung Support

KeithM7
1 (9,999)

2025-08-17

Wembley

1 (9,999)
Please do not buy this phone. I have a fold z 4 and 6th month in the hinges so stiff. Waste of money and samsung should recall their fold 4 experimental device. You try to exchange and they give you a price that's not even half or what you bought for.
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

AI Functionality

1 (9,999)

Ease of Switching to Samsung

1 (9,999)
Response from Samsung:
2025-08-18

CX

We are sad to see you are having issues with your Z Fold4, Keith. If you are outside of the returns/exchange period, your warranty is repair based, and therefore, would need to be inspected by an engineer who will get this resolved. Also, if you are outside of the warranty period, these repairs will be chargeable. If you need further assistance, we'd recommend getting back in touch with our Support Teams who will be on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Pdmsix
5 (9,999)

2025-08-28

South West England

5 (9,999)
My first Fold, before I had the s23 Ultra which I loved, however it was to big. What I love about the Fold is when it's folded it's small and light, and when you need the bigger screen it unfolds beautifully. Also the camera is amazing! I have some amazing portraits, editing on the large display is great. The battery life isn't bad either considering the powerful performance. I am fully converted to the Fold and LOVE IT.
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I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBCEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

AI Functionality

5 (9,999)

Ease of Switching to Samsung

5 (9,999)
Response from Samsung:
2025-09-08

CX

We love reading that we’ve given you that five-star feeling. Keep enjoying! ^LB at Samsung Support

JPJanuary
1 (9,999)

2025-07-25

London

1 (9,999)
I got the Fold 7 on the 22nd of July. I smart switched from Fold 6 to 7. That is the longest time I used the Fold 7. After that, I put it back in my phone pouch. Every day I would look at it and admire how thin it is. But upon looking on the 3rd day, I noticed that it was not fully flat when I unfolded it. For a phone this expensive, it shouldn't have this kind of issue. I don't like the replacement journey. It was a hassle and overwhelming. I should not have ordered the Fold 7; my Fold 6 is a year old now and some days, and it is still flat when unfolded. I regret buying the fold 7.
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Features

3 (9,999)

Performance

3 (9,999)

Design

2 (9,999)

Value

1 (9,999)

AI Functionality

2 (9,999)

Ease of Switching to Samsung

1 (9,999)
Response from Samsung:
2025-08-15

CX

Thank you for sharing your experience with the Galaxy Z Fold7, January. We truly appreciate your loyalty to the Galaxy Fold series and your thoughtful feedback as someone who has enjoyed the Galaxy Z Fold6 in the past. The Galaxy Z Fold7 represents our latest innovations in design, performance, and portability, including refinements to the hinge and overall profile. We understand that any issue with a premium device can be frustrating, especially when you expect it to perform flawlessly from day one. We are also sorry to hear about the difficulty you experienced with your replacement journey. From our end, we will certainly make sure to pass this feedback along, so we can use it to address any area for improvement. In the meantime, if you need support with making the most of your device, please don't hesitate to get in touch. Our contact details and opening times can be found here: https://bit.ly/SamsungUKSupport ^CL at Samsung Support

Mon lee
In-store tester review
5 (9,999)

2025-09-13

Bude

5 (9,999)
It be over long years Samsung battery still not fast enough to charging on this fold 7 i hope can be charging full from 10 to 100 % with 1 hours or 50 minutes. But no
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I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7 (Samsung.com Only)(SM-F966BLGCEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)

AI Functionality

5 (9,999)

Ease of Switching to Samsung

5 (9,999)
Response from Samsung:
2025-09-16

CX

Thanks for the great review and for sharing your feedback with us, Mon! Should you ever need us, our friendly Support Team is on hand to help, and you can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^EW at Samsung Support

bik1980
5 (9,999)

2025-08-17

uk

5 (9,999)
love this phone, recently went for holiday disneyland i took some stunning photo
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BZKBEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)

Ease of Switching to Samsung

5 (9,999)
Response from Samsung:
2025-08-19

CX

We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Z Fold7! ^LB at Samsung Support

Nomso
1 (9,999)

2025-12-20

London

1 (9,999)
I received this phone in October 2025. On December 15, I noticed a yellow tint on the screen, which also caused it to flicker. Since the phone is still under warranty and looks brand new, I took it to the Samsung store for repair. I was assisted by an operator named Erikas at the Stratford Westfield store, who provided extremely poor customer service. After inspecting the phone and confirming it was still new, he claimed that a tiny, almost invisible dot on the screen was a “dent” and said this meant the issue could not be repaired under warranty. This makes no sense. Samsung advertises that this phone can withstand over 3 million drops, and my phone has never experienced any major fall or damage. In fact, when I purchased the phone, several relatives and friends warned me about similar issues. They told me they had experienced the same problem themselves, or knew others who had. This phone is not cheap, and issues like this clearly indicate a manufacturing fault. It should not still be in production. I will be taking further action with Samsung and making others aware of this problem. This product is misleading, and I strongly advise people not to buy this phone.
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBCEUB)

Features

1 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

1 (9,999)

AI Functionality

1 (9,999)
Response from Samsung:
2026-01-03

CX

Thank you for taking the time to share your experience after visiting our Samsung Experience Store regarding an issue with the display on your Galaxy Z Fold device, Nomso. All foldable devices undergo rigorous testing to ensure durability, performance and reliability, including thorough checks on the display and hinge mechanisms. When a device is brought into one of our stores, our teams follow a structured inspection and diagnostic process to review both the reported issue and the physical condition of the device. If signs of physical impact are identified during this assessment, it can affect how a warranty claim is handled, in line with our warranty terms. We understand this wasn’t the outcome you were hoping for, and your feedback about the in-store experience has been shared with the relevant teams. This helps us improve consistency and clarity across our customer service. If you’d like to proceed with having your device repaired, so we can restore it to full working order, please follow this link: https://www.samsung.com/uk/support/repair/, visit your nearest Experience Store, or get in touch with our Support Teams: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support

Maryam Razavi
1 (9,999)

2025-08-25

Machester , Rochdeal

1 (9,999)
I purchased my Samsung Galaxy Z Fold 7 on 24th June from Trafford Centre, Manchester. Since then, this issue has happened several times: while sending emails or performing other tasks, the screen suddenly freezes and remains unresponsive even if I exit and return to the application. I have recorded a video of the problem and I am attaching it to this email for your review. Please let me know if you need any further information from me. I would be grateful if you could advise me on the next steps, as I am concerned about the performance of my new device. I look forward to hearing from you. Thank you very much for your support and assistance.
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BZKCEUB)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

AI Functionality

1 (9,999)

Ease of Switching to Samsung

1 (9,999)
Response from Samsung:
2025-08-25

CX

We are disappointed to see you are facing issues with your Z Fold7, Maryam. We do not expect our phones to endure these issues, and we will love to get this working properly for you. Take a look at these steps which will help resolve the issue: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-your-galaxy-phones-touch-screen-doesnt-work-properly/ If you are continuing to face issues, please contact our Support Teams who will be on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Nikster1968
5 (9,999)

2025-07-24

Cheltenham, Gloucestershire

5 (9,999)
Super slim and light with amazing features and performance, display is fantastic (both). Camera seems ok and battery should be all day.
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I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)

AI Functionality

4 (9,999)

Ease of Switching to Samsung

4 (9,999)
Response from Samsung:
2026-04-16

Samsung

Thank you for the five stars! Enjoy every moment with this powerful smartphone, Nikster! ^CL at Samsung Suppor

Strogan2008
3 (9,999)

2026-04-13

3 (9,999)
Its my 10th or 11th Samsung I'm using, and honestly I regret for last 2 times i didn't switch to something else other than Samsung. My Samsung S23 ultra had a stylus and better camera than brand new flagman Fold 7 which ridiculous. Its impossible to draw anything without stylus meaning wide screen is useless for art. Internal Screen was replaced after 10 days of use just because of poor durability. After almost 8 months, there are still no updates for camera which resolved the issues, especially in night mode. Iphone 13 has a better night mode camera than 2025 brand new flagman phone. Good side, it's good phone for the meetings as it fits all presentations and its great for reading books.
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Features

4 (9,999)

Performance

2 (9,999)

Design

5 (9,999)

Value

4 (9,999)

AI Functionality

3 (9,999)

Ease of Switching to Samsung

3 (9,999)
Response from Samsung:
2026-04-14

Samsung

We're grateful to see that you have stayed with us for so long, but we are disappointed that you aren't thoroughly enjoying your Z Fold7, even though you have found it to be fantastic for meetings and reading. While the S23 Ultra was a great phone, we can assure you that the camera on your Z Fold7 is incredible. Both benefit from the fantastic 200 MP main camera lens, which gives you professional level quality. You also get increased Zoom capabilities on your new model, with up to 30x Optical Zoom. You can snap the perfect photo no matter how far away you are! Thank you for sharing your enthusiasm for the S Pen. We decided to forego the S Pen compatibility on this model as a result of extensive research, and to make way for other features, such as the super slim frame, but we still value further input from our valuable users. We will certainly take your feedback onboard to inform the continuous improvement of our devices. In the meantime, the S Pen is exclusive to our S Ultra range. This is our most durable Fold yet, however, we cannot guarantee that it will remain damage free in all scenarios, we're afraid. We hope that your repair experience demonstrated that we are always here to help, no matter the issue. If you are facing issues with your phone's camera, please don't hesitate to reach out to our Support Teams with further information. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ You have a magnificent phone, and we're here to ensure that you can thoroughly enjoy it. ^SK at Samsung Support

Oakenstone
1 (9,999)

2025-10-05

Sherborne Dorset

1 (9,999)
No great shakes! My Z Fold 4 did everything my 7 does and it's camera was better in every respect! I use the camera a lot so that's a huge disappointment. On the whole I'd have been better off getting my 4 fixed (thanks, Samsung, for a crappy ribbon cable and black screen of death) than 'upgrading' to the 7!
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BZKCEUB)

Features

3 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

1 (9,999)

AI Functionality

3 (9,999)

Ease of Switching to Samsung

5 (9,999)
Response from Samsung:
2025-10-06

CX

We're sorry to hear that the camera quality on your Galaxy Z Fold7 isn't meeting your expectations compared to your previous Galaxy Z Fold4, Oakenstone. The Z Fold7 features our most advanced camera yet, with a powerful 200MP sensor paired with the ProVisual Engine, designed to capture stunning, high-resolution shots. For tips and tricks on how to bring out the best in your photos and highlight every detail of your favourite subjects, you can visit this helpful guide: https://www.samsung.com/uk/mobile-phone-buying-guide/photography-tips-for-smartphone/ We'd also like to share these links where you can explore how the Z Fold7 delivers innovation and enhancements beyond the previous generation: https://www.samsung.com/uk/smartphones/galaxy-z-fold7/compare - https://www.samsung.com/uk/mobile-phone-buying-guide/introducing-samsung-z-flip-7-and-z-fold-7/ We're also sorry to hear about the issue you experienced with your previous Galaxy Z Fold4. Please rest assured that the Z Fold7 is designed to offer an upgraded mobile experience, like having an Ultra device, unfolded. ^CL at Samsung Support

AndyS6000
3 (9,999)

2025-09-04

West Midlands

3 (9,999)
The camera image quality is poor if you zoom in by more than 20x. It's grainy and pixelated, not something you would expect from a £2000 phone which is advertised for its image quality and 200 MP camera. I take concert and wildlife photographs so this is completely useless unless I'm within 3 metres of the subject. I think Samsung needs to think about the misleading advertising in future.
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBCEUB)

Features

4 (9,999)

Performance

3 (9,999)

Design

5 (9,999)

Value

3 (9,999)

AI Functionality

4 (9,999)

Ease of Switching to Samsung

5 (9,999)
Response from Samsung:
2025-09-05

CX

Thanks for taking the time to leave a review on your Galaxy Z Fold7, Andy. We're sorry to hear that the camera has not met your expectations, let's look into this. Here is a link with tips on how to take the best quality pictures using the camera: https://www.samsung.com/uk/mobile-phone-buying-guide/photography-tips-for-smartphone/ If you need any assistance with this, or still encounter issues after this, please get in touch, and we will be happy to assist. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support

Sheppo76
5 (9,999)

2025-08-30

West Midlands

5 (9,999)
Lighter and thinner than my pevious Z Fold4. Superb cameras and screens. Using it with Dex and a folding wireless keyboard, wireless mouse and portable screen. No need for my laptop at all. For really heavy use I sometimes carry a powerbank. It really is all I need.
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I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BZKBEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

4 (9,999)
Response from Samsung:
2025-09-03

CX

We appreciate your glowing 5-star review of the gorgeous Galaxy Z Fold7! Our slimmest and most lightweight Fold yet, it's jam-packed with features and usability, so that you can get all of your tasks done on one device. Your stunning, high-resolution photos showcase the powerful 200 MP camera perfectly! Thank you so much for sharing! ^EW at Samsung Support

john0207
5 (9,999)

2025-10-08

5 (9,999)
Lovely phone, pad, great hd soumd is very nice,best pjone iv ever owned, sadly the phone smartwatch and earbuds all are broken due to s car runing over my shoulder bag, damaged all beyond repair
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBCEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

AI Functionality

5 (9,999)

Ease of Switching to Samsung

5 (9,999)
Response from Samsung:
2025-10-10

CX

Thank you for taking time to review your Z Fold7! We are delighted to see you are loving this spectacular phone, however, we are disappointed to see your devices have endured physical damage beyond repair. If you ever need us, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Redrakey
5 (9,999)

2025-08-25

Greater Manchester

5 (9,999)
Camera is excellent. Love the AI features. The bigger screen is amazing
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I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBCEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

AI Functionality

5 (9,999)

Ease of Switching to Samsung

5 (9,999)
Response from Samsung:
2025-08-25

CX

Thank you for your awesome 5-star review of your Z Fold7! With the 200MP rear camera, Galaxy AI and huge striking 8" Dynamic AMOLED 2X QXGA+ main display, we know you will never be disappointed! ^LB at Samsung Support

Newcastle2710
1 (9,999)

2026-03-21

1 (9,999)
I got the Samsung z fold 7 September last year and in January the phone has split at the hinge common fault there’s no physical damage or water damage to the phone is it on prefect condition and sky and Samsung are trying to charge me for the screen £700 even though it’s still under warranty. Im not having to go to ombudsman for help please people do not get this phone !!
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Value

1 (9,999)
Response from Samsung:
2026-03-24

CX

We are sorry to see that you are facing issues with your Z Fold7. This is not how we expect our phones to perform like. All of our phones are built with high standard materials to last for years, however, our engineers will do a thorough inspection and if they find any issues that voids the warranty such as physical damage, then any repairs will be chargeable. Your feedback is greatly appreciated, and we'll take this on board to help improve our products and services in the future. ^LB at Samsung Support

Wigandave
1 (9,999)

2026-02-26

Manchester

1 (9,999)
New fold7, had less than 2 months old the screen cracked in exactly the same way as my fold 4 did. Off course Samsung denied the warranty repair. Off course they claimed I had dropped it, despite them being unable you find any marks on it. So many, many other users have expierenced exactly the same manufacturing fault, and all have had their warranty claim denied. Please see YouTube, forums and Facebook groups. I had hoped the problems with the Fold 4 would have been engineered out by now.sadly this is not the case. Best avoid the fold screens and stick with a fixed screen. After 15 years with Samsung, its time to move on. Disgraceful way to treat so many once loyal customers
Helpful?
Originally posted on Galaxy Z Fold7 (Samsung.com Only)(SM-F966BLGBEUB)

Features

5 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

AI Functionality

4 (9,999)
Response from Samsung:
2026-02-27

CX

We're sorry to read about the trouble you've experienced with the display on your Galaxy Fold7, especially as the issue is similar to what occurred with your Fold4 after only a few months of use. We understand how disappointing it must be to then have a warranty repair declined when you believe there is no sign of impact damage. We're still more than willing to proceed with the repair, however, we want to make you aware that if there is anything present that may void the warranty, such as physical damage, it would mean the repair becomes a chargeable service. You can find more information about what the warranty covers here: https://www.samsung.com/uk/support/warranty/ We’d also like to reassure you that this isn’t something we expect to happen. All our phones go through rigorous stress testing during manufacturing to ensure they are ready for everyday use. If you choose to proceed with the repair, we recommend contacting our Support Team on 0333 000 0333. They are available 8am–8pm Monday to Friday and 9am–6pm Saturday & Sunday. We appreciate your patience and understanding in this matter. ^DD at Samsung Support

Randz03
5 (9,999)

2025-08-05

Leeds United Kingdom

5 (9,999)
This phone is exceptional. From hardware to software. An absolute stunner. Battery last a day. Camera is a major upgrade from previous folds. Display has been a standout since day 1. Performance is top notch. I would defo advise my friends to purchase this device
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I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BZKCEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)

Ease of Switching to Samsung

5 (9,999)
Response from Samsung:
2025-08-12

CX

We love reading that we’ve given you that five-star feeling. Keep enjoying! ^CH at Samsung Support

M kamal
5 (9,999)

2025-11-26

5 (9,999)
Im loving it. Its just awsum. Can be used as a single screen or a bigger one. Im a student and i still get soo many positive comments about this phone. Made a good decision by choosing this model.
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Value

5 (9,999)
Response from Samsung:
2025-11-27

CX

It's fantastic to hear that you're loving your awesome Galaxy Z Fold7! The folding design is so convenient and has your every need covered, especially as a student. You definitely made the right choice! Thank you so much for taking a moment to share your five-star review; keep enjoying! ^EW at Samsung Support

TurbostarFan
5 (9,999)

2025-07-25

Birmingham, West Midlands

5 (9,999)
My Fold7 lives up to its expectations, with much improved camera quality, efficiency and performance is much improved, making up for the smaller battery size. The main and cover displays are both smooth and snappy either perfect colour and the larger inner screen is great for multitasking. As for design, the Fold7 looks stunning with the classic Samsung 3 camera design, impressively thin and durable.
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I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

AI Functionality

5 (9,999)

Ease of Switching to Samsung

5 (9,999)
Response from Samsung:
2025-07-28

CX

It makes us proud and happy to read that the Galaxy Z Fold7 has perfectly met your expectations! This fantastic product is packed with innovations and enhancements that set it apart from the previous generations, as it boasts a superb camera system and excellent performance, as well as two vibrant displays, including the massive 8" foldable one. Not only that, but it is also designed to be sleek, portable and easy to use thanks to its Ultra-slim and light design - as well as durable with Armored Aluminium and Armor FlexHinge. We love having you with us! ^CL at Samsung Support

KaiB
1 (9,999)

2026-06-17

Blackpool

1 (9,999)
Unfortunately have to give this phone a 1 star, not so much for the phone itself but for the abhorrent service received by Samsung in regard to a known defect with the phone and refusing to fix it within their warranty. The inner screen only lasted 11 months before it went green and stopped working. Samsung have refused to fix it claiming it has "impact damage" on the hinge and punctures on the screen. This was after their Liverpool store rep dug his thumb into the screen thus causing the "punctures". The so called "impact damage" they claim they see is a small scuff that happens to be on the hinge and would not in any way have caused the screen to do what it did. Absolutely appalling service from Samsung and as such they have lost 2 customers because neither myself or my partner will be continuing with Samsung in the future, even after emailing the CEO line they have stood their ground. I always thought highly of Samsung but unfortunately that has now changed.
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

AI Functionality

1 (9,999)

Ease of Switching to Samsung

1 (9,999)
Response from Samsung:
2026-06-20

Samsung

We are sorry to see that you have not received the service that you deserve, and are having issues with your Z Fold7, Kai. This is not what we expect to happen, and we will do everything we can to get all issues resolved quickly. Our engineers will do a thorough inspection of your device, and if they find the issue to void your warranty, then any repairs done will be chargeable. This is in line with the Terms and Conditions of the warranty agreement. We understand that this is not the outcome you were hoping for, however, we will make sure your feedback is passed on for internal feedback to help improve our services in the future. Please continue to liaise with our Support Teams who can assist further with this. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Shadychar19
1 (9,999)

2026-01-12

1 (9,999)
Great idea and worked lovely for the first couple of months,until the internal screen broke ! Phone never been dropped and hardly opened as I don't really have that much of a need for tablet mode but the inner screen developed hairline cracks along the hinge line and the screen is now black with green and white lines across . Sent back for repair but only to be told its not covered by warranty and would cost £650 to repair !! Poor effort from Samsung and has definitely put me off buying anymore of there phones . My s24 ultra was immaculate after 1.5years and part exchanged for this rubbish . Dont buy the fold ,they are not robust enough even for the lightest daily use This is an extremely expensive phone and not worth it
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Features

1 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

1 (9,999)

AI Functionality

3 (9,999)
Response from Samsung:
2026-01-13

CX

We're sorry to see that after an enjoyable few months, your Z Fold7's internal screen has faced damage. We can assure you that our phones are fit for purpose, with the inner screen tested up to 200,000 folds, equating to over 100 folds every day for 5 years. Physical damage isn't covered by the warranty, making repairs chargeable. While we always aim to keep our repairs as cost-effective as possible, the inner screen is a premium part due to the folding technology. We're still here for you, no matter the warranty status of your phone. If you need any further support, please don't hesitate to reach out. You can find the contact details and operating hours of our Support Teams here: https://www.samsung.com/uk/support/contact/ You have a great phone, and we're here to ensure that you can thoroughly enjoy it. ^SK at Samsung Support

Ishti1234
1 (9,999)

2025-12-22

Luton

1 (9,999)
Had the the phone less than 2 months and the paint has been chipping away.
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Features

3 (9,999)

Performance

5 (9,999)

Design

1 (9,999)

Value

2 (9,999)

AI Functionality

3 (9,999)

Ease of Switching to Samsung

3 (9,999)
Response from Samsung:
2025-12-23

CX

We are disheartened to see you are having issues with your Z Fold7. We have worked hard to give you the best of the best, and with the Armor Aluminium frame, the quality will wow you for years to come! Furthermore, we advise avoiding putting your phone in your pocket with keys or sharp objects as this can cause the phone to be scratched. If you need any assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Haze3967
5 (9,999)

2025-09-09

Warwickshire

5 (9,999)
Absolutely love the 200MP camera combined with the large screen when opened makes for a brilliant viewing/ reminiscing experience.
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I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7 (Samsung.com Only)(SM-F966BLGCEUB)

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)

Ease of Switching to Samsung

5 (9,999)
Response from Samsung:
2025-09-13

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^LB at Samsung Support

MarkL001
5 (9,999)

2026-06-10

5 (9,999)
Great device and features good 200 mb camera, I like the wide screen to watch YouTube and other videos.
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

AI Functionality

5 (9,999)
Response from Samsung:
2026-06-14

Samsung

Thank you for the love and for sharing your superb review with us, Mark. Your words have put a huge smile on our face! ^EW at Samsung Support

tads
In-store tester review
5 (9,999)

2025-09-22

at my sons home

5 (9,999)
love watching movies now ,colour and detail are sharp and clean 👌
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I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

AI Functionality

5 (9,999)

Ease of Switching to Samsung

5 (9,999)
Urplacepls
5 (9,999)

2025-10-12

Essex

5 (9,999)
Best phone on the market for looks battery and screen size
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I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BZKBEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)

AI Functionality

3 (9,999)

Ease of Switching to Samsung

5 (9,999)
Response from Samsung:
2025-10-13

CX

Thank you for the love and sharing your superb experience with us, your words put a smile on our face. From the 4,400 mAh battery and striking 8" Dynamic AMOLED 2X main display, you'll never be disappointed! ^LB at Samsung Support

Anonymous
5 (9,999)

2026-01-14

5 (9,999)
BUY BUY BUY BUY YOU WILL NOT REGRET. The Galaxy Z Fold 7 is simply fantastic. Sleek in design, fast in everyday use, and a true piece of engineering. Everything about it feels deliberate and premium, from the hinge to the display and overall performance. This is one of those devices you genuinely feel proud to own. Once you touch one, you will not go to a normal phone again. It changes how you use a smartphone and makes everything else feel dated.
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Value

5 (9,999)
Response from Samsung:
2026-01-14

Samsung

We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Galaxy Z Fold7. ^KF at Samsung Support

Mr Polo
3 (9,999)

2025-09-15

Dartford Kent

3 (9,999)
Slim design, dual screen battery power Ai features
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I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BZKBEUB)

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)

AI Functionality

4 (9,999)

Ease of Switching to Samsung

5 (9,999)
Response from Samsung:
2025-09-16

CX

Thank you for your lovely review of your Z Fold7! From the slim design, 4,400 mAh battery and Galaxy AI, the possibilities are endless! ^LB at Samsung Support

Jee1
2 (9,999)

2025-10-09

Horsham

2 (9,999)
I had a broken pixel on the interior screen within the first month. Samsung said likely due to some sand or debris getting caught on the interior, so not covered under warranty. I've had Samsung Fold phones before and not faced this before, so the fragility of the Fold7 is a worry, especially considering you need to pay to repair. Also Battery life not great, doesn't last a full day for me, need to re-charge before the end of the day. It's the first time I have been disappointed with a Samsung phone in 15 years owning them, so sadly this will be my last.
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Features

4 (9,999)

Performance

4 (9,999)

Design

3 (9,999)

Value

3 (9,999)

AI Functionality

4 (9,999)
Response from Samsung:
2025-10-09

CX

We're sorry to hear that you're feeling disappointed with your Galaxy Z Fold7 due to a broken pixel on the inner display, as well as the performance of the battery life. This isn't what we'd expect to hear, and we're here to help. Have you had your phone inspected by an authorised engineer for the display issue? If not, we'd encourage a physical inspection so that our engineers can assess the situation. You can self book a repair here: https://www.samsung.com/uk/support/repair/ For the battery issue, we'd first recommend ensuring your software is up to date. You can do this by going to Settings > Software update > Download and install. You can optimise your battery by going to Settings > Battery and device care > Optimise now. The following link contains lots more helpful tips in regard to your battery life: https://www.samsung.com/uk/support/mobile-devices/tips-to-make-the-most-out-of-your-galaxy-phones-battery/ Please don't hesitate to reach out to our friendly Support Teams if you need further assistance, as they are on hand and ready to help. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ Many thanks for taking the time to write your review. Your feedback is very important to us, and we look forward to resolving your issues so that you can enjoy your phone to its full potential. ^EW at Samsung Support

Amy124
In-store tester review
5 (9,999)

2025-07-09

5 (9,999)
The sleek design of the fold is incredible, it is so thin even when folded is lighter than a regular phone. With such a large screen it is perfect for viewing and taking photos
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I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

AI Functionality

5 (9,999)

Ease of Switching to Samsung

5 (9,999)
Response from Samsung:
2026-04-15

Samsung

Thank you for the love for the Galaxy Z Fold7, and sharing your superb experience with us! Your words put a smile on our face. ^CL at Samsung Support

Trusha
5 (9,999)

2025-09-01

5 (9,999)
I love samsung aways been a samsung person love the quality of the phone slim light camera absolutely amazing
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Value

5 (9,999)
Response from Samsung:
2025-09-08

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^LB at Samsung Support

Anonymous
1 (9,999)

2025-09-15

1 (9,999)
I have been wanting a fold for the last 4 years, I finally 8n a position to get one and I'm so disappointed. I love my Samsung previous phones and I have had the Notes, Ultra in many series all great phones but the Fold 7 reception is so poor its almost completely unusable. I still have my S23 Ultra and it gets full bars of reception on the exact same EE sim card where i get 1 bar on my brand new Fold 7 90% of the time unless I am near a high street. It renders the phone almost unusable i have drop outs ever single day without fail, often hard to hear because signal so poor. The phone when on wifi is great but its just not practical, Im at odds at what to do for recourse. I will be trying to get my money back or another series phone.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Value

1 (9,999)
Response from Samsung:
2025-09-16

CX

We're sorry to hear that your new Galaxy Z Fold7 is receiving a poor signal. This isn't usual, and the signal should be just as good as your previous Galaxy phones. Don't despair, as we are here for you, and we can get your new phone working as it should! The following link contains some helpful troubleshooting steps: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-you-have-a-poor-signal-and-cannot-make-calls-on-your-samsung-galaxy-device/ If the above link doesn't fix the issue, please reach out to our Support Teams. You can find contact details and opening times here: https://www.samsung.com/uk/support/repair/ Thank you for taking the time to write your review, and we look forward to getting your phone working as it should so that you can enjoy the full experience of your long-awaited Fold! ^EW at Samsung Support

Fahad ali bukhari
5 (9,999)

2025-09-03

5 (9,999)
The mobile phone has become an indispensable tool, almost an extension of oneself. The Samsung Z Fold 7, in particular, has significantly enhanced daily productivity. Its capabilities, especially when paired with Samsung DeX, have effectively replaced the need for a laptop in many work-related scenarios. This device seamlessly transitions between a compact mobile phone and a functional laptop, facilitating both professional tasks and leisure activities. The versatility of this product is truly remarkable.
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Value

5 (9,999)
Response from Samsung:
2025-09-09

CX

We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Z Fold7! ^LB at Samsung Support

Anonymous
4 (9,999)

2026-06-17

4 (9,999)
I will rate galaxy z fold 7 as the best smartphone that I have used so far. The level of freedom that the screen provides is excellent, especially for media comsumption and opening two screens side by side. The reason I have given 4 stars instead of 5 is beecause of battery, would really appreciate if we could get 6 hours of SOT. At present I am getting 4 to 4.5 hours and around 125% battery usage per day on average. Also would like to see a better telephoto camera, hopefully 50 mp at least 5x. Rest I am extremely happy, probably the happiest after a purchase that I have been since a long time regardless of price.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Value

4 (9,999)
Response from Samsung:
2026-06-17

Samsung

We're pleased to see that you're happy with your amazing Galaxy Z Fold7 overall and that you consider it the best smartphone you've used so far. It's wonderful to hear that you're enjoying the freedom and flexibility offered by its dual-screen design, particularly the large and immersive 8-inch main display with its wider aspect ratio, which is ideal for seamless multitasking, productivity, and entertainment. We also appreciate your comments regarding battery life. We'd like to reassure you that the Galaxy Z Fold7 features a powerful 4,400mAh battery, further optimised by its customised processor and intelligent power management. The device continuously learns your usage patterns to maximise efficiency over time. In the meantime, you can also find some useful battery optimisation tips here: https://www.samsung.com/uk/support/galaxy-battery/optimisation/ Your feedback regarding the camera system is equally appreciated. While the Galaxy Z Fold7 features an advanced AI-powered 200MP camera system enhanced by ProVisual Engine and Nightography capabilities, we will certainly ensure that your comments will be passed along. We hope to continue impressing you with future generations of Samsung innovation, and we're confident that this premium foldable device will continue to unfold new possibilities in your hands for a long time to come. ^CL at Samsung Support

Littlery
1 (9,999)

2025-09-17

London

1 (9,999)
I've slowly been turned round to Samsung after using many brands of Android. I have held out for a long time for getting a folding phone, and I finally decided that the form factor of the Fold 7 was what I wanted. Aesthetically it is beautiful. Despite opening it and immediately putting it in a case, it is still sleek. I use it screen open a lot of the time and despite this, whilst the battery isn't record breaking, it's not terrible and will last the whole day normally reaching around 15-20% by time I'm spent for the day. The subtle tweaks such as having 2 different backgrounds, 1 for the folded screen and 1 for the inner screen and the fact that the outer screen now has a wider screen than any of the fold series before makes it extremely nice to use. That and the fact that folded it is barely thicker than my S25 ultra in a case make it an absolute pleasure to use. My major letdown is that fact that as I write this after around 5-6 weeks maybe of ownership, the inner screen has failed. I have the phone booked in for a drop off with Samsung in central London at 7pm tonight to get it sent for repairs. This would be acceptable if it was considered a rare issue. However when I contacted my carrier, they stated that this is so regular that the repairs are going through Samsung direct and not via themselves and that they are hearing of a lot of refused claims based on "damage" to the phones voiding their warranty with 1 person earlier that day being told that despite no signs or external damage, that they would still be liable for the repairs to their handset. Obviously this is someone else's experience However I am now in a situation where a phone I have spent an obscene amount of money on hasn't even lasted a clean 6 weeks and I may now have the same kind of scrutiny for a piece of equipment I have looked after that has simply failed on me. I may re assess the score based on their customer service in this situation but right now I can only hope that they can sort it and based on the frequency that it is supposedly happening, I also think I'll have to keep hold of my old handset as a back up!!!
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BZKCEUB)

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

2 (9,999)

AI Functionality

3 (9,999)

Ease of Switching to Samsung

4 (9,999)
Response from Samsung:
2025-09-18

CX

Thanks for taking the time to review your Galaxy Z Fold7. We're pleased to hear that you're happy with the sleek appearance and the overall performance of the phone. We are, however, saddened to hear that you're experiencing issues with the inner screen after 5-6 weeks of usage. This isn't at all what we'd expect to happen, but please rest assured that we're on hand to help. You have a fantastic 2-year warranty, which covers manufacturing defects. The warranty cover, as with any device, can be voided if the phone has been physically damaged by the user, for example, if the screen stops working and there is a crack on the screen or casing after a drop. In those cases, we are still super happy to provide a repair service to get the phone back to a brand new and warrantable condition, but this would be a chargeable service due to the crack. We look forward to seeing you this evening and to getting your beautiful phone back up and running so that you can continue to enjoy using both displays as intended. ^EW at Samsung Support

Razy60
4 (9,999)

2025-08-28

Eastbourne, East Sussex

4 (9,999)
So far it's been a pretty good experience, fast fingerprint and facial log in, quick responding display and apps. However 3 things are not so great. 1, Battery life, I'm not a heavy user but I can easily get down to 15% before the end of the day, which is a worry. 2. Camera bump, not ideal, to keep the phone from wobbling around i have to lay it face down, and if I use open with it on my desk I'm concerned with damaging the phone. 3, The square corners, they dig into my palm so not great for comfort and it means I use it on my desk more, see 2. Performance overall is good though not 5 stars good but more 3.5 good
I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBCEUB)

Features

4 (9,999)

Performance

5 (9,999)

Design

3 (9,999)

Value

4 (9,999)

AI Functionality

1 (9,999)
Response from Samsung:
2025-09-01

CX

Thank you for taking time to review your Z Fold7! From the powerful Qualcomm Snapdragon 8 Elite processor, striking 8" Dynamic AMOLED 2X QXGA+ main display and 120Hz refresh rate, we can see why you love it so much! The 4,400 mAh battery will give you hours of fun, and here is a great guide to help you make the most out of it: https://www.samsung.com/uk/support/mobile-devices/tips-to-make-the-most-out-of-your-galaxy-phones-battery/ Your feedback is greatly appreciated regarding the design, and we will take this on board to help improve our products and services in the future. ^LB at Samsung Support

Mohamadkunbus
1 (9,999)

2025-09-12

, London, إنجلترا, NW109DZ

1 (9,999)
The battery is very bad, it cannot handle two continuous hours of use, and there are some annoying things in the applications that if I want to go back, I have to exit the application completely.
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Features

1 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

1 (9,999)

AI Functionality

1 (9,999)

Ease of Switching to Samsung

1 (9,999)
Response from Samsung:
2025-09-13

CX

Thanks for taking the time to leave us a review of your Galaxy Z Fold7. We're sorry to hear the battery is not performing as expected and that you are having issues with some apps. These issues could be being caused by a third party app. To check this, we would recommend trying your phone in Safe Mode, guidance on this can be found here: https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode You can also try optimising your battery by following the guide here: https://www.samsung.com/uk/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-my-samsung-galaxy-smartphone If you are still encountering issues after this, please contact us, and we will be happy to assist. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support

Umran
4 (9,999)

2025-08-26

Manchester

4 (9,999)
I love the thin factor on the phone and how it feels durable in the hand. Performance is very good, handles multi tasking like a champion. The cameras could have been better as the z fold 7 is a flagship device with the price to match, but the camera seem to lack with zoom focus. The battery doesn't last a full day for me. Taking the spen away has been a let down by samsung for me, having all the multi tasking and not having the pen. Which now really needs to be in the phone. The display is great but giving us the anti reflection display on the s series and not putting in the z fold display has been a let down.
I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BZKNEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)

AI Functionality

4 (9,999)

Ease of Switching to Samsung

5 (9,999)
Response from Samsung:
2025-08-26

CX

We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Z Fold7! With the 200MP rear camera, we know you can get the best picture, and here is a guide to help you get this: https://www.samsung.com/uk/mobile-phone-buying-guide/photography-tips-for-smartphone/ Not only this, but the 4,400 mAh battery will give you hours of fun to enjoy each aspect of your phone, and here are some useful tips to help get the most out of it: https://www.samsung.com/uk/support/mobile-devices/tips-to-make-the-most-out-of-your-galaxy-phones-battery/ We appreciate your feedback regarding the features on the phone, to help us maintain the sleek design that we know you'll love, it was not possible to safely store the S Pen in the phone. Your feedback will be taken on board to help us improve our products. ^LB at Samsung Support

Kane77
5 (9,999)

2025-08-30

5 (9,999)
The phone it self is fantastic, I love it coming from an iPhone to an android it’s pretty good the only thing the battery don’t last as long as my old iPhone
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I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBNEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)

Ease of Switching to Samsung

3 (9,999)
Response from Samsung:
2025-09-03

CX

We appreciate you using your time to leave a 5-star review on the fantastic Fold7, Kane. We're happy to hear you had a good experience moving from an iPhone device over to a Samsung device! We're sorry to hear the 4,400 mAh of the Fold7 isn't meeting your expectations! Here are some things you can try to optimise the battery life of your device: https://www.samsung.com/uk/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-my-samsung-galaxy-smartphone We hope this helps, and you continue to enjoy using your Fold7! ^KF at Samsung Support

Fold7
1 (9,999)

2025-08-23

1 (9,999)
The inner screen just randomly started spilling ink and the support received for this was very poor.
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBCEUB)

Features

2 (9,999)

Performance

2 (9,999)

Design

1 (9,999)

Value

2 (9,999)

AI Functionality

2 (9,999)
Response from Samsung:
2025-08-25

CX

Thank you for taking the time to review the Galaxy Z Fold7. We pride ourselves on creating devices that exceed our customers expectations, and we regret to see this has not been the case for you on this occasion. We'd love to look into the display issue you mentioned. We have a whole host of different options to get in touch, you can see them all (as well as their associated operating hours) on our Contact Us page: https://www.samsung.com/uk/support/contact/ ^CH at Samsung Support

Alopumpin
5 (9,999)

2025-09-29

Sheffield

5 (9,999)
Excellent, easy to carry about due to its thinness. Just love it
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BZKCEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Response from Samsung:
2025-10-01

CX

We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Galaxy Z Fold7! ^EW at Samsung Support

Halfman00123
5 (9,999)

2025-09-01

5 (9,999)
The z fold z is very thing and the outscreen feels so much better compared to what is use to look like, which is bigger . I wouldn't mind a few more inches on the outer screen and definitely a bigger battery. After so many years this is needed . Other companies are doing and things that samsung definitely needs to improve on and a reason why not everyone will nit purchase a samsung z fold 7. Make these changes and yiu will have the world at your feet. If other companies are do what customers want why dont samsung or make more than one z fold with other features to appeal to everyone. This is the best z fold to date . Samsung do make some of the best products. Thats a fact
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Value

5 (9,999)
Response from Samsung:
2025-09-08

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^EW at Samsung Support

LinaEE
In-store tester review
5 (9,999)

2025-07-09

5 (9,999)
I live the design, the AI functions. Also circle to search.
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)

Ease of Switching to Samsung

5 (9,999)
Response from Samsung:
2025-07-17

CX

We are delighted to know that you love the superb design and displays of the Galaxy Z Fold7, and especially its AI functions with Circle to Search! This device is packed with our latest and greatest mobile technology to unfold a new experience in your hands, Lina! ^CL at Samsung Support

Nicaw
4 (9,999)

2025-09-02

Telford

4 (9,999)
The performance of the phone is outstanding as to be expected, the build quality feels a huge step up from the previous designs and the colours options are amazing. For me unfortunately the battery is a deal breaker, it's not quite enough to get me through the day, and I also find the camera performance to fall short of rivals, particularly the oppo models. The display is outstanding, the brightness is great and the outer display is crisp. My only complaint regarding the design is the narrow/tall closed format, and the corners are a little sharp and can become uncomfortable if using for a long period of time.
I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

3 (9,999)

AI Functionality

5 (9,999)

Ease of Switching to Samsung

3 (9,999)
Response from Samsung:
2025-09-04

CX

Thanks for the great review and for sharing your feedback with us about the Galaxy Z Fold7! Should you ever need us, our friendly Support Team is on hand to help, and you can find all our contact methods and opening hours here: Help & Contact Us | Samsung United Kingdom ^EW at Samsung Support

Anonymous
5 (9,999)

2025-09-01

5 (9,999)
Samsung Galaxy Z Fold 7 is a polished, powerful foldable phone that combines innovation with practicality. With its durable hinge, stunning inner display, excellent multitasking features, strong performance, and improved battery life due to its sanpdragon 8 elite 2, it delivers an experience that stands out from traditional smartphones. It's ideal for productivity, work, leisure and anyone ready to embrace the next big revolution in mobile
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Value

5 (9,999)
Response from Samsung:
2025-09-09

CX

We love reading that we’ve given you that five-star feeling. Keep enjoying! ^EW at Samsung Support

Anonymous
1 (9,999)

2025-09-01

1 (9,999)
Awful phone and customer service. Supposed to be water proof but the phone was in 15cm of water for a few seconds and the front screen has broken and condensation behind the camera. Should be a warranty replacement as it's not up to the claimed IP rating. Samsung are charging me for a repair/replacement AWFUL CUSTOMER SERVICE
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Value

1 (9,999)
Response from Samsung:
2025-09-02

CX

We are disheartened to see you are having issues with your Z Fold7. With the IP48 water and dust resistance rating, you can be protected by immersion of up to 1.5 metres of freshwater for up to 30 minutes. It is not protected by salt or chlorinated water, for example, in the sea or in swimming pools. In line with the Terms and Conditions of the warranty agreement, if your phone has endured physical or liquid damage, then any repairs done will be chargeable, and we cannot go against this. If you need further assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

StevieD
5 (9,999)

2025-07-23

Newbury, Berkshire

5 (9,999)
I was surprised how much more thinner it was to my Fold 6, and slightly larger screen is great. And also the fact it is lighter than the 6. So far, after 24 hours I am impressed with the camera, it's performance and everything appears sleeker, including the screen, the apps and it seems there is more depth and quality in the screen. Not had chance to really test the battery yet, as only had 24-hours. But, I didn't top up last night and I have 12% battery left. I guess it will last longer, as a lot of power setting up and downloading updates and apps. My one let down are the cameras', in the sense that they stick out a lot. but guess it is needed to get so much thinner. Overall love it!
I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

4 (9,999)

Ease of Switching to Samsung

5 (9,999)
Response from Samsung:
2025-07-26

CX

Thank you for taking the time to share with us this review about your experience with the Galaxy Z Fold7, Stevie. We are pleased to read you like the most innovative design, re-engineered to be our slimmest, lightest Fold ever. Additionally, we are pleased to read that you are impressed by the AI-powered camera system of this device, as well as with its excellent performance and top-quality displays. The Galaxy Z Fold7 also boasts a long-lasting and intelligent 4400 mAh battery, which is optimised to the maximum thanks to the Snapdragon 8 Elite for Galaxy processor. It is also our understanding that you wished for the design of the camera at the back to be different and more encased within the device, which is something we can certainly pass along. In the meantime, we are glad to read that you are very happy with this premium product overall. ^CL at Samsung Support

NavQ
4 (9,999)

2025-08-26

Manchester

4 (9,999)
Good: Small form factor, improved crease, better cameras, software, use as a tablet. Bad: Wobbly when placed on table due to cameras, No Samsung case to protect the front and back screen together. Ugly: No S pen, mandatory for a tablet.
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I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBNEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

4 (9,999)

AI Functionality

5 (9,999)
Response from Samsung:
2025-08-26

CX

Thank you for taking time to review your Z Fold7, Navid! From the 200MP rear camera and striking 8" Dynamic AMOLED 2X main display, we can see why you love it! We appreciate your feedback regarding the design and accessories available, this will be fed back to improve our products and services. Along with the absence of the S Pen, to help us maintain the sleek design, it would not be possible to store the S Pen safely, which is why it has been removed. ^LB at Samsung Support

Rachelle Zefi
3 (9,999)

2026-07-21

3 (9,999)
I really do love the fold. It really is ideal when I want to read something and need the bigger screen, especially for my books. My main issue, however, is that after barely having the phone, the screen on the right starts flickering and then turns black. Then you have to reopen the phone a few times to fix this issue, and it's as if the issue is getting worse, which is making me more concerned about using the open flip even though there is no damage to the phone. I do wish Samsung could fix this issue for future models as it's a common issue
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Value

3 (9,999)
Response from Samsung:
2026-07-21

CX

While it's fantastic to see how much you are enjoying your Z Fold7, Rachelle, it's a shame to see that you are experiencing issues with the screen flickering and turning black. This certainly isn't the experience we would expect from such a high quality model, and it isn't a common issue that we are aware of. Please make sure that your phone is running the latest available software, in Settings > Software update > Download and install. If this issue persists, please reach out to our Support Teams, who will be happy to help resolve this for you. You can find their contact details and operating hours here: https://www.samsung.com/uk/support/contact/ You have a fantastic phone, and we're here to ensure that it works as it should, so that you can thoroughly enjoy it. ^SK at Samsung Support

Timmytime
5 (9,999)

2025-12-02

5 (9,999)
These are simply life changing let alone game changing. The technology for foldables is so good now that everyone will be doing it. One day with this phone in my pocket had me converted. As most of us use our phones more and more as a work horse, for things like email, movies, etc etc, having it turn into an 8 inch tablet is remarkable. Yes, they are pricey and I upgraded from an S23 but I would save up and get one if possible.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Value

5 (9,999)
Response from Samsung:
2025-12-02

CX

We are elated to read that you are loving your spectacular Z Fold7! Thanks to the striking 8" Dynamic AMOLED 2X main display, you'll get a tablet experience straight from your phone! Your loyalty means the world to us, and we'll continue to wow you for years to come! ^LB at Samsung Support

Tanu Sehrawat
5 (9,999)

2025-09-01

5 (9,999)
I’ve been using the Galaxy Z Fold 7 for a few weeks, and it’s easily the most refined foldable Samsung has released. The design is slimmer and lighter than its predecessor, making it more pocket-friendly without compromising on screen size. The 8-inch inner display is stunning — vibrant, smooth, and perfect for multitasking. Performance is top-notch thanks to the Snapdragon 8 Elite processor, and the new Galaxy AI features genuinely enhance productivity. I’ve found the multitasking tools especially useful for work — split-screen apps run flawlessly, and switching between tasks is seamless.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Value

5 (9,999)
Response from Samsung:
2025-09-08

CX

We love reading that we’ve given you that five-star feeling, Tanu! Keep enjoying! ^EW at Samsung Support

Bloo44
4 (9,999)

2025-08-29

Rye, East sussex

4 (9,999)
Huge upgrade from my fold 3 ..finally got a decent camera although not as good as I hoped for with some shots slightly blurry hoping a future software upgrade will solve this. Lovley clear sharp screen ..but still cant display 1440p ..shame..very greatfull for a now usable sized front screen that I actually use now Thinner..lighter..bigger ..with a much less noticable fold..and the battery lasts a good time Very much enjoying the ai features and still learning. All in all a good device ..I'm contracted to 3y rather than 2y so let's hope the screen lasts that long All in all a very good de
I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BZKBEUB)

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

AI Functionality

5 (9,999)
Response from Samsung:
2025-08-29

CX

We are delighted to see you are loving your Z Fold7! Thank you for your loyalty to us, we will never disappoint you! This is our thinnest and lightest Fold device yet, at 8.9mm when folded and 215g in weight, this will fit perfectly in your pocket! Along with the striking 8" Dynamic AMOLED 2X QXGA+ main display, 4,400 mAh battery and Galaxy AI, the possibilities are endless! If you need any assistance with getting the most out of your phone, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Prowolf9
5 (9,999)

2025-09-23

Glasgow

5 (9,999)
I recently switched to the Galaxy Z Fold 7, and I couldn’t be happier with my decision. The design is sleek and premium, and the phone feels surprisingly sturdy despite being a foldable. The battery life is excellent—on par with my previous Galaxy S24 Ultra, which is impressive given the larger screens and added functionality. The camera may not quite match the S24 Ultra’s powerhouse setup, but it’s still fantastic for everyday use and more than delivers in quality. I was initially very hesitant about moving to a fold phone, but I’m glad I took the plunge. The experience of unfolding the main screen is a game-changer for multitasking, media, and productivity. That said, the main display does come with some quirks when unfolded, so it’s worth being careful. Investing in a good case and official screen protectors is a must to keep it safe. Overall, the Z Fold 7 has exceeded my expectations. It’s not just a phone—it feels like a whole new way of using a device.
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I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BZKBEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

AI Functionality

5 (9,999)
Response from Samsung:
2025-09-26

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^KF at Samsung Support

Anonymous
5 (9,999)

2025-09-01

5 (9,999)
I must say, I am thoroughly enjoying this phone. It is the first time it has truly felt like a proper slab phone that transforms seamlessly into a tablet, without any compromises. Considering all the software and hardware enhancements, it appears there is no competition. Samsung has truly elevated the Android experience.
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Value

5 (9,999)
Response from Samsung:
2025-09-08

CX

We love reading that we’ve given you that five-star feeling. Keep enjoying! ^LB at Samsung Support

DEEKA
5 (9,999)

2025-10-22

5 (9,999)
Im just worried that my main screen may start with a small spilt that will turn into a line which damages the screen. So im making sure I back up my important thing's. If they have fixed this issue I will rate you again. Seems a good phone so far. I need to have it for a longer time to say how the phone performs.
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I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BZSCEUB)

Features

4 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

2 (9,999)

AI Functionality

5 (9,999)

Ease of Switching to Samsung

5 (9,999)
Response from Samsung:
2025-10-23

Samsung

Thank you for taking the time to share your review, Deeka! We're glad to hear that you're enjoying your Galaxy Z Fold7, and we're excited for you to get to know all of the fantastic features that it has to offer. The redesigned hinge, stronger screen materials, and enhanced internal protection offer fantastic durability. The new Armor Flex hinge is thinner, lighter, and stronger, plus the inner display is rated to withstand 500,000 folds. So you can rest easy knowing that your device is built to last. ^EW at Samsung Support

Gerry Hodes
3 (9,999)

2026-04-07

3 (9,999)
While I like the foldability, which is why I acquired it, I find the weight somewhat uncomfortable in use. I also feel it's quite vulnerable to damage, since the only protective cover I have been able to buy for it is made from very flimsy acrylic and hasn't a secure fit. I do appreciate the battery life, which is better than my S22 by far. My greatest gripe in use is when I have a code sent to me necessitating going to my email thumbnail, then not being able to return to the original page to insert the data. There may be a solution for this, but I can't find it. Still, early days.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Value

3 (9,999)
Response from Samsung:
2026-04-07

Samsung

Thank you for taking time to review your Z Fold7, Gerry. Weighing at 215g, this is lighter than the previous Z Fold6, therefore, this is our lightest Fold device yet and with the Armor Aluminium frame, this will feel perfect in your hands and in your pocket! We can guarantee that you are in safe hands with the quality of the phone. With the 4,400 mAh battery, you'll get hours to enjoy every aspect of your phone! Thank you for your loyalty, and we'll continue to wow you for years to come! We'd recommend reaching out to our Support Teams who can help with any issues you are having. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Steve 1066
5 (9,999)

2025-10-22

5 (9,999)
It has all the great functionality of the Fold 4 barring the abilty to use a stylus. However, it is in a much smaller and lighter case which makes it easier to carry and has a brighter display and a better camera. It is like carrying a laptop in my pocket, because I can read documents and spreadsheets.
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBCEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

AI Functionality

5 (9,999)
Response from Samsung:
2025-10-23

Samsung

Congratulations on your upgrade to the gorgeous Galaxy Z Fold7, Steve! We're delighted to hear that you're enjoying your new phone, which has all of the benefits that your Z Fold4 provided (aside from the S Pen), plus many, many more! It features a thinner and lighter design than its predecessors, with a larger, clearer display and an upgraded camera system that includes a 200MP main Camera. The ability to clearly read and edit documents and spreadsheets is fantastic, and you will never need to lug a laptop or large tablet around again. Many thanks for sharing your five-star review, it's made our day! ^EW at Samsung Support

BritishJax
4 (9,999)

2025-09-09

Northern Ireland

4 (9,999)
The fold is a cool piece of tech that allows me to seemlessly multitask and swap to a larger display for reading. The picture quality is great and the battery is pretty good considering the lower capacity. The design of the phone is clean, and feels solid in it's closed position, but once opened it turns into a delicate and vulnerable bit of tech that I often find myself worrying about. The camera bulge results in an awkward laying position and fits weirdly in the hands without it without a case, and the magnets located within often attract metallic dust no matter where it's stored, luckily I have yet to get any on the interior screen, but it is still a hassle to remove. The phone runs great but has obvious flaws in it's design pertaining to app compatibility not keeping up, and the finger print sensor could use a 'long press to activate' feature rather than being always on and resulting in me having to manually unlock because I skimmed the sensor too many times taking it out my pocket.
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I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

2 (9,999)

AI Functionality

3 (9,999)

Ease of Switching to Samsung

4 (9,999)
Response from Samsung:
2025-09-10

CX

Thanks for the great review and sharing your feedback with us! Should you ever need us, our friendly Support Team are on hand, you can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Nbillo
Featured
5 (9,999)

2025-11-17

5 (9,999)
Nice, lightweight, thin and sleek looking. It oozes quality, feel and touch. Open it up to reveal a large quality screen which makes watching movies and using multiple apps an absolute joy!!
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Value

5 (9,999)
Response from Samsung:
2025-11-17

CX

We are honoured to see you are loving your spectacular Z Fold7! This is our thinnest and lightest Fold device yet, and the possibilities are endless! Along with the 8” Dynamic AMOLED 2X QXGA+ main display, your viewing experience will be taken out of this world! ^LB at Samsung Support

Margaret.A.
5 (9,999)

2026-07-22

5 (9,999)
Im still finding out lots of new subjects, as being senior citizen there is plenty to take in, However i am over joyed with the product Which inspires me to take in loads of new Products. Money well spent why not. Brilliant lots of help along the way also. Many thanks.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Value

5 (9,999)
Response from Samsung:
2026-07-22

Samsung

We're absolutely delighted to hear that you're loving your Galaxy Z Fold7, Margaret! Thank you for sharing your review, and keep enjoying everything that this fabulous device has to offer! ^EW at Samsung Support

Triple I DM20
4 (9,999)

2025-09-01

4 (9,999)
Everything on the Galaxy Fold 7 is great love. The multitasking love, the organisation. I also love the fact that I transferred from iPhone to the fold and everything has transferred including the music, which I was afraid of losing But apart from that Yeah, everything else about the G-fold7 software and everything very well cleaned.There's only one little problem that is the battery life even on heavy use it does drain it i can get a full day of barry life most days depending on how I use it.But on the heavy use it in between 8 to 9 hours that the down side i don't know how honor magic v5 done it with their fold with the battery life. But theirs seem to be longer use even on heavy, so that's the downside to the G-fold 7 if they can adopt honor battery life then it be a 100% best phone the other down side but I don't think it a big issue is the camera bump you lay it flat on the table and it wobbles. But the only other resolve around that is, if you put a heavy case on like I ve done so that bit I have resolv
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Value

4 (9,999)
Response from Samsung:
2025-09-03

CX

Thanks for the great review and sharing your feedback with us! Should you ever need us, our friendly Support Team are on hand, you can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Finchy61
5 (9,999)

2025-09-17

Paignton, Devon

5 (9,999)
I had a Galaxy Z Fold 5 before i got the 7, what a difference the design is sleeker & lighter, the AI features are amazing, picture quality seems brighter & true in detail, its easy to use as well, whats not to like about The Galaxy Z Fold 7, and no i dont work for Samsung or getting paid to say how good it is, its just a great phone and i would highly recommend it.
I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBNEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

AI Functionality

5 (9,999)

Ease of Switching to Samsung

5 (9,999)
Response from Samsung:
2025-09-18

CX

We love reading that we’ve given you that five-star feeling. Keep enjoying! ^KF at Samsung Support

MikeJersey
2 (9,999)

2025-08-26

Jersey

2 (9,999)
Still waiting to get my "Samsung Health Monitor is not available in your region" error solved. I am in UK and worked on all my previous Samsung phones. Important to me and prevents it from being used as my daily phone. Wish I'd not sold my Fold6!
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BZKNEUB)

Features

4 (9,999)

Performance

5 (9,999)

Design

4 (9,999)

Value

3 (9,999)

AI Functionality

4 (9,999)

Ease of Switching to Samsung

3 (9,999)
Response from Samsung:
2025-08-29

CX

We are sorry to see you are not able to use the Samsung Health Monitor on your Z Fold7, Mike. If you have ordered this phone directly from us, all of our phones will support this feature, however, if you purchased this through a third-party retailer, we cannot confirm if this will be a UK model. We'd recommend contacting our Support Teams who can take a deeper look into this. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

JKC26
5 (9,999)

2025-09-09

Aylesbury

5 (9,999)
I’m absolutely loving my Galaxy Z Fold7! The dual-screen setup, combined with the expansive main display, makes it incredibly versatile. It’s a game-changer for seamlessly switching between work and personal tasks—truly the best of both worlds.
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I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBCEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)

Ease of Switching to Samsung

5 (9,999)
Response from Samsung:
2025-09-13

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^LB at Samsung Support

Fadii
5 (9,999)

2025-09-03

Luton

5 (9,999)
Dude, I'm loving this thing! It's got killer AI, a 200MP selfie cam, and log mode. It's awesome for everyday stuff; I can get everything done even when I'm out and about. Samsung DeX is the best, and this mini laptop/phone is so light.
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I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BZKCEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)

Ease of Switching to Samsung

5 (9,999)
Response from Samsung:
2025-09-09

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^LB at Samsung Support

Bert 1
3 (9,999)

2025-10-29

Westmids rowley regis

3 (9,999)
Problem when scrolling on facebook etc the picture starts to juddder and sometimes freezes, prefer my old S25 ultra
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BZKBEUB)

Features

2 (9,999)

Performance

2 (9,999)

Design

1 (9,999)

Value

1 (9,999)

AI Functionality

1 (9,999)
Response from Samsung:
2025-10-30

Samsung

Thank you for taking the time to review your Galaxy Z Fold7, Bert. We're sad to hear that you're experiencing an issue when scrolling Facebook. We wouldn't expect your picture to judder or freeze, but we can help resolve this. To troubleshoot a third-party app, we'd first recommend clearing the cache and data of the app: Settings > Apps > Facebook > Storage > Clear cache /Clear data > Restart your phone. The following link contains more helpful troubleshooting steps: https://www.samsung.com/uk/support/mobile-devices/how-to-fix-apps-that-keep-crashing-or-freezing/ You can contact our dedicated Support Teams for further assistance should you need to, and you can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ We hope this information is helpful to you! ^EW at Samsung Support

Sudais
1 (9,999)

2025-10-23

68 LOCKING CROFT

1 (9,999)
Brought the phone and have had it a about 3 weeks and within that short space of time one of the double screens have stopped working completely after showing stress lines off all colours , just from open and closing the phone
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BZSCEUB)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

AI Functionality

1 (9,999)
Response from Samsung:
2025-10-24

Samsung

Thanks for taking the time to leave a review of your Galaxy Z Fold7. We're sorry to hear that you are having display issues on your phone. We would recommend trying a Soft Reset by holding the volume down and power buttons simultaneously for around 10 seconds. You could also try a picture test on the phone to see if this issue still occurs. To do this: 1. From the phone dialler, enter *#0*#. 2. Select RED, and then tap the screen. 3. Select GREEN, and then tap the screen. 4. Select BLUE, and then tap the screen. 5. Select BLACK, and then tap the screen. If you are still experiencing issues after trying these steps, please get in touch and let us know the results of the picture test. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support

Andy89
4 (9,999)

2025-07-24

4 (9,999)
Battery life seems great, huge screen and very slim phone that has all my colleagues wanting to place orders. My only issue is the Samsung carbon case that only protects the rear of my expensive phone. Is this a design flaw?
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I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)

AI Functionality

4 (9,999)
Response from Samsung:
2025-07-25

CX

Thank you for taking time to review your Z Fold7, Andy! From the massive 4,400 mAh battery and striking 8” Dynamic AMOLED 2X QXGA+ display, you'll be wowing everyone you meet! This is our thinnest and lightest Fold device yet, at only 8.9mm thickness when folded, it is pocket ready! The Carbon Shield Case is designed to protect the back and side of the phone only, this is purpose of these type of cases. If you require a case that protects the back and front of the phone, you will need to purchase a case cover. ^LB at Samsung Support

Wyvern7
4 (9,999)

2025-09-05

Cornwall

4 (9,999)
One very powerful and exceptional device. Many elements are perfect. Phenomenal camera and display. High performance and durability. Too early to evaluate battery fully but I do think the option to reduce the charge duration and reasoning behind it was extremely helpful. My only disappointment was that I pre-ordered my fold from 3 the network provider. I received a transparent case as an extra. Not very practical or stylish. It made my phone cheap and tacky. Certainly would have preferred other options. Possibly a better case or my own preference headphones. While the phone is very good value I don't think free headphones would have added that much to the costs. It took the shine off of this excellent product.
I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBCEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

AI Functionality

5 (9,999)
Response from Samsung:
2025-09-05

CX

Thanks for the great review and for sharing your feedback with us on your Galaxy Z Fold7! Should you ever need us, our friendly Support Team is on hand. You can find all our contact methods and opening hours here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support

Genie53
5 (9,999)

2025-08-26

Portsmouth, UK

5 (9,999)
Hi, the phone is great, but there is one big problem I'm having. Facebook Marketplace doesn't scroll properly!! I've tried resetting the phone to factory default, without 'smart-swap'/restore from backup, so i am able to confirm that there's no other apps, apart from base apps + Facebook installed, but the laggy scrolling makes Facebook marketplace unusable. I've also tried, setting autoplay videos to off, changed wifi access points/turned wifi off with good wifi5/5 coverage or 5g data cell coverage being used, and tested and verified sufficient internet bandwidth with Ookla, I have, several times, cleared cache/deleted data/forced stop, reset the app, uninstalled and reinstalled the Facebook app. Normal Facebook scrolling works fine, its just the Marketplace scrolling that's awful!. I have run a screencap app to record the issue - please can you see what I'm experiencing and investigate??? The app worked fine on my Fold 5, which i have now traded in with your good selves, so i don't understand why newer model phone cannot cope!. Please, please, please help!!!!
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I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BZSCEUB)

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)

Ease of Switching to Samsung

5 (9,999)
Response from Samsung:
2025-08-27

CX

Thank you for taking time to review your Z Fold7! If this issue is isolated to the Facebook app, and you are not facing any lagging issues on the rest of the device, we'd recommend contacting the app provider to see if there is any issue with the app itself. Here is a great guide to help you speed up your phone which may help: https://www.samsung.com/uk/support/mobile-devices/why-is-my-phone-slowing-down-and-how-can-i-speed-it-up/ Alternatively, you can reach out to our Support Teams who can take a deeper look into this for you. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Chippy007
5 (9,999)

2025-10-23

East Markham

5 (9,999)
This galaxy z fold 7 is so so good my third ever android phone but this will not be my last, Samsung products are so good and I would catogorally say this is the best by far. Best Phone not of 2025 but ever.
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I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)

AI Functionality

5 (9,999)

Ease of Switching to Samsung

4 (9,999)
Response from Samsung:
2025-10-24

Samsung

Thank you for the love and for sharing your superb experience with us; your words put a smile on our faces. ^KF at Samsung Support

Stormboy19871984
5 (9,999)

2025-08-23

Leeds West Yorkshire

5 (9,999)
It's a great device. The ability to open up and use it as a tablet is amazing and never gets old. The big inner screen is amazing to look at and the device is so light. The cameras are much improved as well.
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I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBCEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

AI Functionality

4 (9,999)

Ease of Switching to Samsung

5 (9,999)
Response from Samsung:
2025-08-24

CX

We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Galaxy Z Fold7! ^CH at Samsung Support

Jorgos66
5 (9,999)

2025-11-19

5 (9,999)
Very nice phone and perfect big screen 👌 perfect functionality
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Response from Samsung:
2025-11-20

CX

We're thrilled to see how much you are loving your Z Fold7, Jorgos! The displays are a real showstopper on this model, with the outer 6.5" screen providing you ample room for day to day tasks, and the inner 8.0" screen opening up to allow you to truly immerse yourself in your phone. It's the perfect device for work and play - keep enjoying! ^SK at Samsung Support

Sun Tzu
1 (9,999)

2025-09-01

1 (9,999)
Within less then a month pixel damage appeared along the fold together with a black line. I sent it away for a repair under warranty only to be told that it has external damage and that the warranty is void but it can be repaired for £304. This is a total scam as the device beside the fault with the screen is in a pristine condition.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Features

4 (9,999)

Performance

3 (9,999)

Design

1 (9,999)

Value

1 (9,999)

AI Functionality

4 (9,999)
Response from Samsung:
2025-09-02

CX

We are sorry to see your Z Fold7 is facing issues. Our phones are made with high standard materials which are built to last for years, however, physical damage can occur, and if this happens, your warranty is void and any repairs are chargeable. This is in line with the Terms and Conditions of your warranty agreement. Our engineers will need to fix the issue to put your phone back into warranty. Therefore, we'd recommend contacting our Support Teams again for further guidance. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Spewy1
5 (9,999)

2025-07-23

Manchester, UK

5 (9,999)
Very happy with the Fold 7. It's slimmer than I expected. The outside screen is a massive update from my Fold 6. It's a beautiful device and a joy to use. Finally Samsung have got the form factor right.
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I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)

AI Functionality

3 (9,999)

Ease of Switching to Samsung

5 (9,999)
Response from Samsung:
2025-07-26

CX

Congratulations on your new and fantastic Galaxy Z Fold7! We are delighted to read that you are very happy with this smartphone, which boasts a re-engineered design that makes it Ultra-slim, compact and light. It doesn't stop there though, because the cover screen is now 6.5” corner to corner, while the main screen opens up an impressive 8” with a wider ratio that provides a more seamless multitasking experience. Keep enjoying! ^CL at Samsung Support

Davidw678910
5 (9,999)

2025-08-23

Salisbury

5 (9,999)
I've look at a Samsung fold for many years, and this year the size of fold 7 convinced me the time was right for me ! I love this fold for the size and light weight. Slowly finding more features.
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I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBCEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

3 (9,999)

AI Functionality

5 (9,999)
Response from Samsung:
2025-08-28

CX

Congratulations on your new Galaxy Z Fold7, David! What a great decision you made. ^CL at Samsung Support

Sabasaif
1 (9,999)

2026-01-02

1 (9,999)
I recently moved from iPhone, but im not having good experience with Samsung. First of all face recognition and finger print sensor is awful. Face never used to get recognised never has this issue in iphone. Then earphones doesn't get connected I had to contact customer service but they weren't so helpful. Screenshot moves the entire screen and takes forever to go back so many times just to take a screenshot. Keyboard not so smooth. And operating system is also not smooth. I regret moving and won't advice anyone moving to samsung now. Cs promised a call back after 4pm as I have a newborn but they rang me at 2pm.. I rang in the evening and cs promised to call back after 30 mins as she had to move desk or something. She never rang back. Proper awful. I might move back to iPhone soon as cs is the most important when having issues with phone. And phone its self is very poor performing. Sometimes it just boils my blood when im using it. Adding attchment proof how random things just pop up while using the phone and when I plus earphones Spotify comes up even if im using other apps. Super annoying.
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Value

1 (9,999)
Response from Samsung:
2026-01-04

CX

Thank you for taking the time to share your review of the Galaxy Z Fold7, Sabasaif. We're sorry to hear that you're experiencing some issues with facial recognition and fingerprints, connecting your earphones, taking screenshots, and the keyboard and operating system. We're also saddened to hear that our Support Team did not call you at the expected time. This isn't what we'd expect to hear, and we'd love to assist. A soft reset can resolve all manner of glitches, so we'd initially recommend this as a first step to resolving the various issues present. You can perform a soft reset by pressing and holding the Side key and the Volume down key, both at the same time, and holding for about ten seconds or so. Ignore the power menu which may appear on the screen, and your phone will reboot. The following link contains troubleshooting steps for the facial recognition issue: https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-facial-recognition-isnt-working-on-your-galaxy-phone/ The next link contains troubleshooting for the fingerprint scanner: https://www.samsung.com/uk/support/mobile-devices/my-fingerprint-scanner-isnt-working/ This link provides helpful information and troubleshooting regarding connecting your Bluetooth earbuds: https://www.samsung.com/uk/support/mobile-devices/how-to-fix-bluetooth-connection-problems-with-your-phone-or-tablet/ Here, you can find out how to take screenshots: https://www.samsung.com/uk/support/mobile-devices/how-do-i-take-a-screenshot-on-my-samsung-galaxy-device/ This next link is provided by our US colleagues and will help with the keyboard: https://www.samsung.com/us/support/troubleshoot/TSG10001545/ And finally, the following link will help you to optimise the performance of your phone, helping the operating system as a whole: https://www.samsung.com/uk/support/mobile-devices/how-to-optimise-the-performance-of-a-galaxy-smartphone/ We hope this information is useful to you, and if you need further assistance, please don't hesitate to reach back out to our Support Teams. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ ^EW at Samsung Support

Sandra Croft
5 (9,999)

2025-09-01

5 (9,999)
The new size has made this phone perfection, brilliant design. Please see attached video as i have found a tiny issue with the shieldon case as the magnets on the case turn off the screen.
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Value

5 (9,999)
Response from Samsung:
2025-09-08

CX

We’re thrilled to read your thoughts and feedback. Thanks for sharing with us and giving us top marks! ^LB at Samsung Support

KayGi
1 (9,999)

2026-04-12

Nottingham

1 (9,999)
Was great for the first 6 months. Then the inner screen broke and Samsung won't repair it, saying I'd closed something on the inside! Err, no, I don't treat a £1500 phone like a notebook.
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BZKBEUB)

Features

5 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)

AI Functionality

4 (9,999)

Ease of Switching to Samsung

5 (9,999)
Response from Samsung:
2026-04-13

Samsung

We're sorry to hear that your inner screen is damaged on your Z Fold7, and we'd love to help. We absolutely can repair your phone for you, and you can self-book the service here: https://www.samsung.com/uk/support/repair/ Alternatively, our friendly Support Teams can book your repair on your behalf, and you can find our contact details and opening times here: https://www.samsung.com/uk/support/contact/ We hope this information is helpful, and we look forward to getting your phone back to its very best. ^EW at Samsung Support

Geriatric nomad
3 (9,999)

2025-10-20

Uk

3 (9,999)
Overall. I am happy with my Z Fold 7 although I have noticed that on certain apps the large screen wont work correctly Obviously, I don't know if that's part on the developer or samsung l
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I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BZKBEUB)

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)

AI Functionality

3 (9,999)
Response from Samsung:
2025-10-22

Samsung

We’re delighted to hear that you’re happy with the fantastic Galaxy Z Fold7. We also appreciate that you noticed that certain applications don’t work correctly when using them on the larger 8.0" display. Please don’t hesitate to reach out to us, so we can look into this in more detail to provide the best support. Our full contact details and opening times can be found here: https://www.samsung.com/uk/support/contact/ ^CL at Samsung Support

The Future
5 (9,999)

2025-09-27

Darwen Lancashire

5 (9,999)
Massively impressed, when folded it's just like a standard smart phone & unfolded it's truly amazing, brilliant when watching streams/videos. Also truly amazed by the battery life !!
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I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)
Response from Samsung:
2025-09-30

CX

Thank you for the love and sharing your superb experience with us, your words put a smile on our face. ^SK at Samsung Support

Steige1964
4 (9,999)

2025-09-14

Livingston

4 (9,999)
Excellent camera.....photos are fantastic and loving the size which is a lot thinner than previous model. Battery is ok I cannot comment on AI feature as I haven't used it
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I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7 (Samsung.com Only)(SM-F966BLGCEUB)

Features

4 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)

AI Functionality

3 (9,999)

Ease of Switching to Samsung

4 (9,999)
Response from Samsung:
2026-04-15

Samsung

We're so pleased to hear that you love your Z Fold7. Thank you for sharing your five-star feedback! ^EW at Samsung Support

Meshari al khamis
5 (9,999)

2025-09-01

5 (9,999)
I have 3 folds One plus open Honor magic v3 Samsung fold 7 the best Really thank you Samsung for the fold 7 And welcome back to the top fold I miss you The king is back
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Value

5 (9,999)
Response from Samsung:
2025-09-08

CX

We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Z Fold7! ^LB at Samsung Support

Sean534
3 (9,999)

2025-08-31

3 (9,999)
The Battery life is not as good as previous phones, i have had samsung phones for about 9 years now, the camera is a good quality no issues with the picture, Display is great however the keyboard is weird and makes you put full stops in between different words when typing messages so you spend more time going back and deleting the full stops. Durability of the phone is good no issues. Performance of the phone is good but not as good as previous phones even thought slimmer, i have been thinking of moving to another android type and this might be the push i need to move.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BZSCEUB)

Features

4 (9,999)

Performance

4 (9,999)

Design

4 (9,999)

Value

2 (9,999)

AI Functionality

3 (9,999)
Response from Samsung:
2025-09-01

CX

Thank you for your continuing loyalty to us, Sean, we can assure you that we will never disappoint you! Thanks to the impressive 200MP rear camera, you will get epic pics to last a lifetime, and the striking 8" Dynamic AMOLED 2X QXGA+ main display, those images will come to life! This is our thinnest and lightest Fold device yet, at 8.9mm when folded and 215g in weight, along with the durable Armor Aluminium frame, this will look perfect in your hands and pocket! With the 4,400 mAh battery, you can get hours of fun from this stellar phone, and here is a great guide to help you get this: https://www.samsung.com/uk/support/mobile-devices/tips-to-make-the-most-out-of-your-galaxy-phones-battery/ Not to forget, the powerful Qualcomm Snapdragon 8 Elite processor, will give the best performance possible. Here are some steps to help improve this: https://www.samsung.com/uk/support/mobile-devices/how-to-optimise-the-performance-of-a-galaxy-smartphone/ ^LB at Samsung Support

Michael Carberry
5 (9,999)

2025-09-02

5 (9,999)
I love the photo quality of the z fold 7. I recently videod an air show featuring the red arrows and took a still shot from the video. OMG the quality is amazing
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Value

5 (9,999)
Response from Samsung:
2025-09-09

CX

We’re thrilled to read your thoughts and feedback. Thanks for giving us top marks, Michael, and we absolutely love the Red Arrows photo! ^EW at Samsung Support

Cliffycrab
5 (9,999)

2026-02-26

Blackpool

5 (9,999)
Hi great device but when purchaded promised A £300 samsung voucher. Been ill with a heart attack and been searching through emails but cant find any details
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I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7 (Samsung.com Only)(SM-F966BLGBEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

AI Functionality

4 (9,999)

Ease of Switching to Samsung

4 (9,999)
Response from Samsung:
2026-02-27

CX

Thank you for your fantastic 5‑star review! We’re thrilled to learn you’re loving your new Galaxy Z Fold7! Regarding the £300 Samsung voucher, we would recommend getting in touch with us directly via the link below, where our operating times and contact details will be shown, so we can support you further: http://www.samsung.com/uk/support/contact/ We truly appreciate you choosing us, and we hope to have the pleasure of serving you again very soon! ^HB at Samsung Support

ROCKET RYNO
4 (9,999)

2025-08-23

Surrey

4 (9,999)
After 3 years with a z fold 4 this was the logical upgrade for me. Things to note: the device does get hot under load especially if signal is low. It doesn't always seem to open flat and already after a month feels like it needs some persuasion, worrying. Plus points are the battery still lasts a day, the screens are excellent especially the new cover screen which really feels like a normal phone now. The cameras are excellent although I never had an issue with the z fold 4's cameras there is a noticeable lift in quality. I do miss the s pen but not a deal breaker.
I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBCEUB)

Features

5 (9,999)

Performance

4 (9,999)

Design

5 (9,999)

Value

4 (9,999)

AI Functionality

4 (9,999)

Ease of Switching to Samsung

5 (9,999)
Response from Samsung:
2025-08-28

CX

We are glad to hear that you think the Galaxy Z Fold7 is a solid upgrade from your previous Galaxy Z Fold4, which you have enjoyed for 3 years. It is great to read that you are impressed by its long-lasting and powerful 4400 mAh battery, as well as by the quality of its displays and excellent 200MP AI-powered camera system. We also appreciate that you noticed the device gets a bit warm when the signal is low, which is a normal behaviour. You can find more information about this, directly on this link: https://www.samsung.com/uk/support/mobile-devices/what-to-do-when-your-phone-heats-up/ We will also make sure to pass your feedback on regarding the lack of S Pen support, which we removed to make the device thinner and lighter. Please also rest assured that this phone boasts the new Armor FlexHinge, which is designed to make it more resistant, and easier to unfold fully as you continue using it. Please also follow this link, where you can find plenty of useful information about how to enjoy a five-star experience with it: https://www.samsung.com/uk/mobile-phone-buying-guide/introducing-samsung-z-flip-7-and-z-fold-7/ ^CL at Samsung Support

Lauren Mighall
5 (9,999)

2026-01-07

5 (9,999)
Omg absolutely brilliant, totally amazing , you can watch netflix screen is big and play game and camera is brilliant.
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Value

5 (9,999)
Response from Samsung:
2026-01-08

CX

We're thrilled to see how much you are loving your Z Fold7, Lauren! The epic 8.0" inner screen is perfect for immersing yourself in a film or a game, and the incredible 200 MP main camera lens allows you to unleash your inner photographer. Keep enjoying! ^SK at Samsung Support

Anonymous
5 (9,999)

2026-06-01

5 (9,999)
Great tricks with phone find phone interesting to work and enjoy using the phone even more!!!. Henry wilbtaham
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Value

5 (9,999)
Response from Samsung:
2026-06-02

Samsung

We are over the moon to see that you are loving your new Z Fold7, Henry! This phone is full of many possibilities and with Galaxy AI we know you'll love everything it has to offer for years to come! ^LB at Samsung Support

Marc Garrity
4 (9,999)

2025-11-11

4 (9,999)
Like the Z fold 7 really is good it my first time having a folding phone I’ve had Samsung phone from the start
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Value

4 (9,999)
Response from Samsung:
2025-11-13

Samsung

We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Galaxy Z Fold7. ^KF at Samsung Support

Sam 101
3 (9,999)

2025-10-18

3 (9,999)
I have two dots at the side of my screen at the power button red and green, I have only had it 6 weeks or so
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I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BZSBEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

4 (9,999)

AI Functionality

5 (9,999)

Ease of Switching to Samsung

5 (9,999)
Response from Samsung:
2025-10-22

Samsung

Thanks for taking the time to share your review, Sam. We're really sorry to hear that you have two dots on the display of your Galaxy Z Fold7. This isn't what we'd expect to hear, and we'd love to help. We'd initially recommend performing a soft reset by pressing and holding the Side key and the Volume Down key for about ten seconds or so. Your phone will reboot. You may also wish to check for software updates at Settings > Software update > Tap Download and install. If the above steps don't resolve the issue, please reach out to our friendly Support Teams, who are on hand and ready to assist. You can find contact details and opening times here: https://www.samsung.com/uk/support/contact/ We hope this information is helpful! ^EW at Samsung Support

T Rabin
1 (9,999)

2025-10-21

London

1 (9,999)
Very bad,after 10 minutes of run it gets turn off automatically in regular basis. I want to change it
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBCEUB)

Features

1 (9,999)

Performance

1 (9,999)

Design

5 (9,999)

Value

1 (9,999)

AI Functionality

2 (9,999)

Ease of Switching to Samsung

1 (9,999)
Response from Samsung:
2025-10-24

Samsung

Thanks for taking the time to leave a review of your Galaxy Z Fold7. We're sorry to hear that your phone is turning off automatically after being on for 10m. This could be being caused by a third party app. To check this we would recommend putting the phone into Safe Mode, if this does not occur in Safe Mode this would mean it is being caused by a third party app which you would need to locate and uninstall. You can find guidance on Safe Mode here: https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode If this does not work, please get in touch so we can assist further. You can contact us here: https://www.samsung.com/uk/support/contact/ ^KF at Samsung Support

Nomibutt
1 (9,999)

2025-10-10

London

1 (9,999)
Battery gets drained very fast, even though I m using genuine Samsung cable and adaptor.
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBCEUB)

Features

4 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

2 (9,999)

AI Functionality

4 (9,999)

Ease of Switching to Samsung

1 (9,999)
Response from Samsung:
2025-10-11

CX

We are disappointed to see you are not getting the most out of the battery on your Z Fold7! With the 4,400 mAh battery, you'll get hours of fun out of your phone. Here is a great guide to help you get the most out of it: https://www.samsung.com/uk/support/mobile-devices/tips-to-make-the-most-out-of-your-galaxy-phones-battery/ ^LB at Samsung Support

Anonymous
1 (9,999)

2026-05-24

1 (9,999)
i returned it after using it for a month. there was a problem in the hinge and display
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Value

1 (9,999)
Response from Samsung:
2026-05-26

Samsung

We are disheartened to see that you have parted ways with your Z Fold7 after issues with the display and hinge. This is not how we expect our products to perform like, and can assure you that our phones are built with high standard materials. If you ever need assistance, our helpful Support Teams are on hand to help. You can find their contact details and opening hours here: https://www.samsung.com/uk/support/contact/ ^LB at Samsung Support

Olajide Bolarinwa
5 (9,999)

2025-09-01

5 (9,999)
I love everything about samsung z fold 7. Its an amazing phone and the features great
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Value

5 (9,999)
Response from Samsung:
2025-09-09

CX

We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Z Fold7, Olajide! ^LB at Samsung Support

Dharv
5 (9,999)

2025-09-01

5 (9,999)
Very nice phone Very slim and camera very nice and blue colour also nice
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Value

5 (9,999)
Response from Samsung:
2025-09-08

CX

We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Z Fold7! ^LB at Samsung Support

Anonymous
5 (9,999)

2025-09-01

5 (9,999)
It's very user-friendly and slim model. Camera results are also good.
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Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Value

5 (9,999)
Response from Samsung:
2025-09-09

CX

We love reading that we’ve given you that five-star feeling. Keep enjoying your Galaxy Z Fold7! ^EW at Samsung Support

Magnumj
5 (9,999)

2025-10-14

Brixton london

5 (9,999)
Loving the fold 7 ! I think its as good if bot better than a laptop
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I recommended this product.
Helpful?
Originally posted on Galaxy Z Fold7(SM-F966BDBBEUB)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

AI Functionality

5 (9,999)

Ease of Switching to Samsung

5 (9,999)
Response from Samsung:
2025-10-15

CX

We appreciate the time you’ve taken to let us know your wonderful feedback, and we’re thrilled to know you’re loving your Z Fold7! From the striking 8" Dynamic AMOLED 2X display to the impressive Qualcomm Snapdragon 8 Elite processor, you'll never be disappointed! ^LB at Samsung Support

* Typical value tested under third-party laboratory condition. Typical value is the estimated average value considering the deviation in battery capacity among the battery samples tested under IEC 61960 standard. Rated capacity is 4272 mAh for Galaxy Z Fold7.

* Measured diagonally, Galaxy Z Fold7's Cover Screen size is 6.5” in the full rectangle and 6.5” accounting for the rounded corners; actual viewable area is smaller due to the rounded corners and camera hole.

Measured diagonally, Galaxy Z Fold7’s Main Screen size is 8.0” in the full rectangle and 8.0” accounting for the rounded corners; actual viewable area is less due to the rounded corners.