5C/5E, 4C/4E, and LC/LE information codes on my dishwasher.
5C/5E, 4C/4E, and LC/LE are the information codes for water-related issues in the dishwasher. Please check the causes and solutions for each code below. If the information code continues to be shown on the display, please contact the Samsung service centre.
5C/5E: Drainage issues
|
Cause |
Solution |
|
|---|---|---|
|
Drain hose |
- Frozen or ice-covered hose - The hose is bent or folded - The hose is clogged |
- Remove the hose, soak it in warm water, and melt the ice inside the hose. Please ensure not to break the hose. - Straighten the hose. - Remove the hose and get rid of any foreign substances. |
|
Drain pump failure |
- Broken plate fragments or other debris caught in the pump impeller |
- Unscrew the pump mount and remove foreign substances or contact the Samsung service centre. |
|
Filter clogged |
- Filter clogged by food waste |
- Clean the filter. (How to clean the filter.) |
|
Control board problem |
- The control board failure |
- Please contact the Samsung service centre. |
|
Sensor malfunction |
- Malfunction of a pressure switch |
- Please contact the Samsung service centre. |
4C/4E: Water supply issues
|
Cause |
Solution |
|
|---|---|---|
|
Water supply valve |
- Closed Water supply valve - Frozen or ice-covered water supply valve - Defective water supply valve - Filter on water supply valve clogged by foreign substances |
- Open the valve. - Melt the frozen valve by repeating the method of soaking a towel in 50~60℃ hot water and wrapping it around the valve part. (Please be careful and avoid burns from excessively hot water.) - Please contact the Samsung service centre to replace the valve. - Clean away foreign material on the filter of the water valve. |
|
Water supply hose |
- Frozen or ice-covered hose - The hose is bent or folded |
- Remove the hose, soak it in warm water, and melt the ice inside the hose. Please ensure not to break the hose. - Straighten the hose. |
|
Control board problem |
- The control board failure |
- Please contact the Samsung service centre. |
LC/LE: Leak issues
|
Cause |
Solution |
|
|---|---|---|
|
Hose leak |
- Loose water supply hose connection - Water supply or drain hose hole |
- Tighten the water supply hose. - Temporarily apply insulation tape. If there is no effect after that, please contact the Samsung service centre. |
|
Drain pump failure |
- Old gaskets are worn and leaks during cleaning |
- Please contact the Samsung service centre. |
|
TUB leak |
- Defective TUB |
- Please contact the Samsung service centre. |
|
Dispenser problem |
- Use handwash detergent not dishwasher detergent or too much detergent - In case the dispenser is filled with an excessive amount of rinse aid - Damaged dispenser |
- Use dishwasher detergent and use a small amount of detergent. - Remove the rinse aid with a wet towel. - Please contact the Samsung service centre to replace the dispenser. |
|
Filter clogged |
- Filter clogged by food waste |
- Clean the filter. (How to clean the filter.) |
|
Dishwasher level |
- Dishwasher leaning to forward |
- Level the dishwasher by adjusting the three or four levelling feet. (See the image below.) |
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