How do I add my TV to the SmartThings app?

The SmartThings app allows you to connect, automate and manage all your Samsung and SmartThings-compatible appliances in a single easy-to-use app.  

Please note:

  • Each device needs to be connected to the same Wi-Fi network
  • All devices should be registered through a single Samsung Account 
1 Turn on the TV you wish to register
2 Open the SmartThings app. Your app will automatically detect any new or unregistered devices on the same Wi-Fi network.

You can also tap Add a device to look for devices.
3 Tap Add now when your TV appears.
Add now
4 On the Get started with your TV screen, tap NEXT or START
5 Select the location of the TV and tap NEXT. It may take a few minutes to connect.
6 The next step will vary depending on the model of your TV.

On 2017 and later models, you will see a PIN on your TV. Enter your PIN onto the screen on your phone and tap DONE

On 2016 models, you will see a pop up message asking you to allow the connection. Use your remote to select Allow
7 You should now see a message on the app confirming that the connection is complete. Tap Done


Ensure that your smartphone and your TV are both connected to the same Wi-Fi network, and signed into the same Samsung account.


If the TV has already been registered (under a previous owner's app for example), you will get the message 'Someone else has already registered this device'. When this pops up, tap RESET and try to register it again. 




Thank you. Glad we were able to help. Your feedback helps us provide better support

Not finding what you're looking for? We're here to help.



Tweet us | 9am - 9pm, 7 days a week

Facebook Messenger

We are here to chat | 9am - 9pm, 7 days a week

Smartphone support | 24 hours, 7 days a week
All product support | 8am - 10pm, 7 days a week
SmartThings | 9am - 5:30pm, Mon - Fri


We'll respond within 24 hours of your request

Email Samsung Shop

For new and existing orders

Order Status & Tracking

Login to get an update on your Samsung Shop order

SmartThings Support

Help with Hubs, Kits, Sensor and Outlets

Track my repair

Check the status of your repair with Samsung


0330 726 7864General Support

Smartphone support | 24 hours, 7 days a week
All product support | 8am - 10pm, 7 days a week

0330 726 2677B2B Support

For business support
8am - 6pm, Mon - Fri

0330 726 7467Samsung Shop

For new and existing orders:
8am - 10pm, 7 days a week

Calls to 0330 numbers cost no more than calls to geographic numbers (01 or 02).
Calls from landlines and mobiles are included in free call packages.
Call charges are subject to change and this information is provided as a reference only.
Calls maybe recorded for training and quality purposes.
For information on how we collect and use your details, please refer to our Privacy policy.

* For any printer related enquiries please visit the HP website.

Contact Us