Samsung Wallet U.S. Privacy Notice

 

 

Effective Date: October 20th, 2026

 

Samsung Electronics Co., Ltd., along with our affiliates and subsidiaries (collectively, “Samsung”), respects your concerns about privacy. This Samsung Wallet U.S. Privacy Notice (this “Privacy Notice”) applies to the personal information we obtain through Samsung Wallet (the “Service”). It does not apply to information collected by other apps, websites or services provided by Samsung. If you are a minor (under 18 years old), please refer to our Samsung Wallet U.S. Privacy Notice for Minors with a parent or guardian, which will help you understand better what information we collect and how we use it.

This Privacy Notice supplements the Samsung Privacy Policy (available at https://www.samsung.com/us/account/privacy-policy) (“Samsung Privacy Policy”), and provides additional information about how we may collect, use and share your personal information in connection with the Service. In the event any portion of this Privacy Notice conflicts with the Samsung Privacy Policy, the relevant provisions of this Privacy Notice will govern.

 

Information We Obtain

Through the Service, we may obtain information about you in various ways. The types of personal information we may obtain include:

Information You Provide Directly

  • Samsung account information, including your password;
  • contact and biographical information (such as name, date of birth, email address, and phone number);
  • driver’s license or other ID information (such as other government-issued ID, work ID, or campus ID), including the photograph on your ID and your ID number;  
  • passport information (such as issuing country and passport number);
  • your campus ID, your enrollment information including but not limited to your ID number, name, photo, educational institution and department details;
  • payment card information (such as credit and debit cardholder name, card number, billing address, expiration date, and security code);
  • banking information (such as bank account number, routing number, account balance, ATM activity, mobile check deposit information, and information associated with bill payment) and digital currency account information, including information submit for identity verification (such as information required for Know Your Customers or other form of verification);
  • banking and contact information of any joint account holders;
  • contact information of individuals to whom you send funds through the Service; and
  • other content you choose to add to the Service (such as loyalty cards, coupons, event tickets, passes, digital keys, and other items you add).

 

Information We Obtain by Automated Means

We may obtain the following information about you by automated means in connection with your use of the Service:

  • information about your devices (such as device model, operating system (OS) version, device configurations and settings, and device identifiers (including IP address, mobile network operator, mobile country code, IMEI, Wallet User ID, Wallet ID, and digital currency IDs));
  • information about your use of the Service (including how, when, and for how long you use the Service, and the devices you choose to connect to the Service); 
  • information about transactions you complete through the Service when you use certain features such as the Cash Back feature, digital currency transactions, and when you use certain branded cards (such as the name and location of the merchant or individual completing the transaction and transaction amount);
  • your location information (such as through Bluetooth and Wi-Fi signals, and with your separate consent, your precise geolocation. Your device will notify you when the Service attempts to collect your precise geolocation); and
  • information about third-party websites, apps, features, programs, products, and services you choose to connect to the Service (such as merchant loyalty programs, third-party digital identity programs, and third-party digital key programs).

We also may collect other information about you, your devices and apps, and your use of the Service in ways that we describe to you at the time of collection or otherwise with your consent.

The Samsung Privacy Policy also describes other information we may collect, including through cookies and third-party analytics services.

 

How We Use the Information We Obtain

We may use the information we obtain through the Service for the purposes described in the Samsung Privacy Policy and to:

  • identify and authenticate you so that you may use the Service;
  • provide you with the Service (such as by allowing you to make purchases, utilizing digital IDs, facilitating checkouts on Samsung and third-party services, and making available event tickets, coupons, boarding passes and other items that you add to the Service);
  • improve and customize your experience with the Service (such as delivering content and responses tailored to you and the way you interact with the Service);
  • allow you to interact with and use third-party devices, websites, apps, features, programs, products, and services you choose to connect to the Service;
  • respond to your requests, inquiries, and instructions made through or about the Service;
  • market our products and services including sponsored content and promotional content from select partners; and
  • provide advertising within the Service.

 

Information Sharing

As you use the Service, we share the types of information we collect (as described above) to the following entities for the purposes described above.

1.     Subsidiaries and Affiliates: Samsung branded and non-branded subsidiaries and affiliates which we control or own;

2.     Business Partners: Third parties who we work together with. These business partners control and manage your personal information. For example, we may share your information with the following types of business partners:

  • content or feature providers, e.g. when you request a service or feature and it is provided by our business partners
  • aggregators, e.g. platform or service providers that enable merchants and other business partners to add their content into Samsung Wallet
  • financing partners when you apply for and use credit or financing;
  • card companies and their networks. These networks facilitate the transactions between you, the merchant, and financial institution
  • payment gateway providers. These providers help securely process and authorize payments
  • identity, access control and/or payment verification service providers
  • app developers
  • marketing partners

3.     Service Providers/Processors: Carefully selected companies that provide services for or on behalf of us. These providers are also committed to protecting your information.

4.     Other Parties When Required by Law or as Necessary to Protect Our Services: For example, it may be necessary by law, legal process, or court order from governmental authorities to disclose your information. They may also seek your information from us for the purposes of law enforcement, national security, anti-terrorism, or other issues that are related to public security.

5.     Other Parties with Your Consent or at Your Direction: In addition to the disclosures described in this Privacy Notice, we share information about you with third parties when you separately consent to or request such sharing.

 

State Law Privacy Rights

United States residents have rights and choices concerning their personal information. See below for more information about privacy rights that are available to you, subject to applicable law.

  • Access: accessing and confirming details about what we collected and to provide your personal information to you in a structured, commonly used and machine-readable format;
  • Deletion: deletion of your personal information. Please note, deletion of your personal information may also result in a loss of access to the Service. We will not delete certain data that we are required to keep according to law;
  • Correction: correction of inaccuracies in your personal information;
  • Requesting a list of specific third parties and/or categories of third parties to whom we have disclosed personal information; and
  • Opting out of the collection or processing of sensitive data.

Additionally, you can make certain feature-specific choices about how your personal information is processed. You can also make changes to these choices by accessing the Service’s privacy settings. 

 

Notice to California Residents

If you are a California consumer, for more information about your privacy rights, please see the California Consumer Privacy Statement (available at https://www.samsung.com/us/account/privacy-policy/california).

 

How Long We Keep Your Information

As stated above, this Privacy Notice supplements the Samsung Privacy Policy, which describes our information retention practices.

 

Updates to This Privacy Notice

We may update this Privacy Notice from time to time and without prior notice to you to reflect changes in our personal information practices with respect to the Service or changes in applicable law.  We will provide you with advance notice of any material changes by notifying you through the Service or email if we have one. We will indicate at the top of this Privacy Notice when it was most recently updated.

 

 

 

 

Samsung Wallet U.S. Privacy Notice for Minors

 

We (Samsung Electronics Co., Ltd. and our related companies) care about your privacy. This Privacy Notice will explain how we handle information about you when you use Samsung Wallet (the “Service”). If you have any questions while reading this Privacy Notice, we recommend you sit with a parent or guardian to help you review and understand this Privacy Notice.

Please note that this is a simplified version of the Samsung Wallet U.S. Privacy Notice made for minors (those under 18 years of age), not a substitute.

 

Information We Get

When you use the Service, we may collect, and you might share with us, certain information about you. These include:

Information You Choose to Give Us

  • Information about your Samsung account, including your password;
  • Contacts and others information about: such as phone numbers and date of birth;
  • Documents you add to the Service: IDs and passports, payment cards, membership cards, tickets, coupons, passes, and digital keys; and
  • Banking information: your account information, account activity, and contact information about people you send money to.

 

Information We Get Automatically

  • Information about what you’re using: this is information about your device, like what kind of device you are using, what settings you have turned on or off, and information that lets us know which device is yours (these are called identifiers);
  • Information about how you use the Service: how, when, and for how long you use the Service, the devices you connect, and the services you use that aren’t from Samsung; and
  • Information about where you are: we may collect information about your location, including if you (or your parent or guardian) allow us, we may collect information about your location to tell us better and more exactly where you are (this is called geolocation). Your device will let you know when your location is being accessed.

We may also collect other information about you, your devices and apps, and how you use the Service when you allow us. When we do, we will explain it to you.

The Samsung Privacy Policy (available at https://www.samsung.com/us/account/privacy-policy) (“Samsung Privacy Policy”) also describes other information we may collect automatically when you use the Service, including through technology called cookies and third-party analytics services.

 

How We Use the Information

We may use the information we get through the Service for the purposes below.

  • make sure it is you that is using the Service;
  • let you use the Service, including other apps, features or services that aren’t from Samsung;
  • make the Service better;
  • show and provide you with features you might like;
  • let you ask questions and give instructions through or about the Service and respond to them;
  • show you generic advertisements in our app; and
  • send you marketing through email and push notifications if you choose to receive marketing.
     

Sharing Your Information

Where applicable, we may share your information with other Samsung companies, business partners, and service providers that help us run the Service. Sometimes, we are required by law to share information for legal purposes, or public safety. Additionally, we may share your information when you give us permission or request it.

Specifically, business partners are other companies who control and manage your information. They are:

  • content or feature providers, e.g. when you request a service or feature and it is provided by our business partner
  • aggregators: these partners and service providers allow other businesses to add services and features into Samsung Wallet
  • card companies and their networks. These networks help complete purchases you make
  • payment gateway providers. These providers help ensure payments are safe
  • marketing partners

If you don't understand, please ask your parent or guardian to help you understand who we share your information with.

 

How Long We Keep Your Information

We don’t keep your personal information if we don’t need it. Your information will be kept for as long as it is needed to provide you with the Service, as required by law (government rules) or contracts (promises we made to other companies), or only for as long as necessary for one of the purposes above.

Once it is no longer needed, we will either delete it or anonymize it (meaning we won’t know it’s your information).

 

What Can You Ask Us to Do with Your Information?

If you live in the United States, you have rights and choices. You (or your parent or guardian) have the right to ask us the following, subject to applicable law:

  • give you a copy of the information we have about you (including which business partners or categories of business partners we shared your information with) and in a way other devices can read this information
  • update or fix your information
  • delete your information. If you ask us to delete or stop using your information, some parts of the Service might not work as expected. Always talk to your parent or guardian if you are not sure
  • stop using certain information like your geolocation information

Some features in the Service may also let you make choices about how we use your information. You can change your mind about the choices you make by going into the Service’s privacy settings.

You can make these requests by calling us at 1-800-SAMSUNG (1-800-726-7864) or on the Privacy Rights Portal (available at https://www.samsung.com/us/privacy/rights/). You, or your parent or guardian, can ask questions about how we collect and use your information by contacting the Samsung Privacy Office (available at https://privacypost.sea.samsung.com/ccpa/privacy-inquiries).

 

Updates to This Privacy Notice

We may update this Privacy Notice from time to time. If we make significant changes, we will let you know before we update this Privacy Notice through the Service or email if we have one. You can always see when we last made changes to this Privacy Notice by checking the date at the top.